At first I thought it was a Take 5 Car Wash franchise because it is a shared building with Take 5 Oil Change incorporated (not the same). It is also a bit awkward getting in and out if you are not from the area as those options are limited. After pulling out of the way I confirmed it's actually a Moo Moo Car Wash but had to loop back around and navigate thru the lots for a third time. I have the monthly membership to the franchise, so the cost was included. The wash did a decent job, though the dry cycle didn't fully do the trick. Staff were friendly during the quick interactions. You can only turn right in Hamilton Road when exiting. read more

Moo Moo Express Car Wash - Gahanna - Car Wash Near Me - Columbus, Ohio

When I pulled up, the attendant immediately tried to sell me the "whole" wash ($16). I said I just wanted the basic "low-fat" ($11). He again tried to convince me I needed the "whole." I again said, no thanks, just give me the "low-fat." He ran my card, and while I was waiting in line, I realized I'd been charged the $16 anyway. I don't know if ripping off customers is standard practice here, but I won't be back to find out. read more

Every Moo Moo car wash that I go to, the employees try to upsell the wash that I want. I rarely wash my car, and when I do, I want the most basic wash. I don't want to be upsold for the membership or anything else. Even if I tell the person I don't want anything else they continue to berate me to get something more expensive. It is an unenjoyable experience and I have since then changed to another car wash. read more

Being helpful and kind when first greeting customers. I don't go often enough to know exactly what is offered. I ask the prices because the screen isn't listing them, your greeter was first appalled that I pulled up to the wrong line then passively-aggressively berates me because I ask what services are offered (price-wise). I came to this Moo moo because the other car wash down the street wasn't open yet. I made a mistake in trying this out. read more

Full disclosure: I got a free wash, because if you go to a Bluejackets game and they score in the third period everyone (who signs up) gets one. Top of the line, too. I already like Moo Moo. Good service, good wash, plenty of locations, and the best value for a fairly cheap wash if you're not on one of their plans. Hadn't been to this location but it was handy while running errands. Right near Meijer, etc. Tight lot, and the exit goes across the wash line, so be careful. Also an instant oil change place attached, so I bet it gets crazy at peak times. Not busy on a sunny weekday afternoon. Easy to use the code from the coupon, plus someone came over to check on me, then guided us in. Kid K loves the lights and foam. It's a thorough but gentle wash. I usually go for the second most basic one, $12 for a decent wash with underbody spray (necessary during Ohio winters.) Today it was the top of the line "ceramic" one. Was it cleaner? Better? I dunno. But it was good, and quick. And the free vacuums are powerful and have hoses that reach wherever. They give you a free wipe (and sometimes air freshener.) If I got my fairly old vehicle washed more often, I'd sign up for a club; they are a good deal. But for my more or less monthly visits, the $12 one works. read more

I was short on time but needed a car wash. I pulled up to the guy and asked for the lowfat wash and to please spare the speech as I didn't have much time to waste. He then proceeded with the upsell speech, and I asked again, please run my card I just need a car was. He tried to upsell again, and I said no thanks, just need a car wash, please run my card! This went on 2 more times, and I begged the guy to take my card as I refused to answer his questions. After the last time, I said forget it, I'm not getting a car wash then, please let me drive through. He refused to let me go forward and told me to get the "fuck out of there". I had to back up, and hit the lane divider when he told me to get the "fuck" out of there. I was shocked! All I needed was a car wash, not the harassment! He laughed when I hit the divider. I asked for a manager, and he said he was the manager which I found out later was a lie. I went home and called the corporate office (after sitting on hold for 23 minutes) and filed an incident claim. It's been over a week now, and have heard nothing from this company. Horrible customer service across the board. Nothing but harassment! read more

Moo Moo car wash broke the camera on car. I do not recommend going here, it's horrible.

The service has dropped off since they became part of a larger company. I had a monthly membership that used to have a dedicated lane. That has not been available my last few visits. I tried to cancel inside the store they no longer honor that method. read more

There is very little if any car or concern from the staff revolving the quality of services or damages to your vehicle. It is by far the rudest and most unprofessional location out of all the locations I've utilized. The management staff here should be absolutely ashamed of themselves for allowing anyone to have any reason to post anything but a 5 star review. read more

The one on Hamilton rd hast to have the rudest worker that said he's been there for 2 years and has a no respect for any customers hope he gets fired after the way he spoke to me and another can waiting in line to get a wash just because there was a very little snow on the car and made reverse while yelling at us to hurry up like we hade a choice read more

I'm not sure where to start. First the lines were longer than normal, but staff was helping people with the machine to speed the line. The monthly wash line does move a lot faster than the regular wash. Compared to other Moo Moo they usually let one monthly go and one regular customer go, here it was two monthly to one regular. I bought the same car wash that I always buy, but my results were not the same. The car doesn't look like the back was cleaned at all. I did call the location, but did not hear back. read more

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I have the Creme de la Creme unlimited membership, and I'm very satisfied with it. I come at least once a week, sometimes more, and I EASILY get my $32 of value from this membership every month. Free vacuums are a great bonus, the whipe and towel is a quick way to whipe down your car, and the air freshener smells really good in my opinion. I spend 15-20 minutes a week to run my car through the wash and vacuum it out. By doing this once a week, with their unlimited membership, it keeps my car looking brand new and smelling great. Like most car washes, if I didn't have an unlimited pass, I would manage expectations appropriately. If your car hasn't been washed in months, has caked on dirt or is really dirty, I wouldn't expect to have a squeaky clean car after a 60-90 second car wash. You'll leave disappointed. read more

Moo Moo Express Car Wash - Gahanna - Car after car wash - Car Wash Near Me - Columbus, Ohio

We have new one on N Hamilton Rd! The help are the best! Always willing to help. Super clean and everything works! I LOVE IT!

I had a great car wash today. Car was dirty as heck from highway debris/muddy roads. Moo Moo Car Wash was very affordable. The whole wash car wash is $10, low fat is like $8 and fat free is $5. I really like the whole wash because of the waxes and protectants added. It makes my car look so much clear. Yes, it doesn't always get all the spots but as Tom H said, they'll make it right for you. When you finish the wash you can pull up to one of the vacuuming areas to vacuum your car and wipe off the remaining water on your car. It's really worth the entire experience. I highly recommend to anyone needing a good wash to their car. read more

Moo Moo Express Car Wash - Gahanna - Pretty colors - Car Wash Near Me - Columbus, Ohio

This is a quick go to for me when My car is in need of cleaning. There are a variety of wash options that range from $5-$18. I typically go with the Whole Plus wash and find that the added clear coat protectant makes my car look good. I will say that it sometimes feels like the shine doesn't last very long, but I'm admittedly picky when it comes to my car. The vacuums on site are free to use and have very good suction. There are even clips to add your mats to for convenient cleaning. One thing I will mention if you are new to the area, this car wash is located in a plaza and exiting can be tricky if you choose to use the vacuums after your wash and need to get back to the North Hamilton exit. Just be sure to follow the signs posted and you'll be safe from being blocked and from blocking traffic. read more

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I'm not the biggest fan of touch-based carwashes, but this place does a good job of getting me clean when I need to get clean quickly. No discernible scuffing or marks to the vehicle or trim through multiple ventures. Of particular merit is also the location of the vacuums. I can vacuum BEFORE I wash the car without much difficulty moving around AND they let you leave the car wash to go vacuum afterward if you so choose. (I'm looking at you, UA Moo Moo) My car has never come out dirty. I'm not sure what people are experiencing, but when I do wash I choose the top-option because I'm a fancy dandy lad (self-confessed). I liked the complimentary dash washer and air freshner I got (along with a warm smile) from the girl who noticed I chose this option as well - apparently it came with being the big spender for the day/week/month. Overall, I've been on the earth long enough to experience crappy carwash places. Moo Moo is not one of them. Especially this location. The Pennzoil instant oil change next door is convenient too, though I prefer to get my oil changed in my own garage or mechanic so I can't comment on quality. I don't like instant lubes on principle. OEM Oil filter for my Hyundai, please. Something to consider regarding cleanliness: I take care of my car and wax it at regular intervals. When it gathers a bit of dust and I lack the time to detail, a run through Moo Moo does the job. So my experience may be related to the fact my car is typically clean and maintained to begin with, so the job of hosing it off is easier on the service. Not sure. Keep up the good work. read more

This is a huge shout out for Cody and Dana!!! Today, for the first time ever, I had an issue while getting my SUV washed; my rear wiper came off in the wash. Cody was quick to recover my wiper and tried to put it back on, but couldn't. We then went inside to wait for Dana to assist me. Dana was able to get my wiper reattached and all is well. Both of them were kind, courteous and professional from start to finish! THAT is rare these days, and much appreciated by me! THANK YOU CODY and DANA!!! read more

Went in for a basic wash because a bunch of birds bombed the left side of my car. While the workers at the beginning were nice, I paid $18 for them to put soap on my car. They sprayed soap on my car, no water to get it off, no scrubbers, nothing. If their definition of a basic car wash is just spraying soap on your car so you can leave there with suds all over your car, they should advertise that. This is the first place I have ever gone where this is their thoughts of a basic wash. read more

Car came out dirty period. Need to recalibrate the machine because car looked better when it was dirty. Wont be back. Go somewhere else. Pictures speak volumes. Not one panel of my car was completely cleaned. read more

Moo Moo Express Car Wash - Gahanna - Dirty - Car Wash Near Me - Columbus, Ohio

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Great location and very helpful staff. This facility always does a good job getting my car clean, but I get the top tier wash memberships. Never had any issues at this location and highly recommend them. read more

Moo moo review I stopped by on a Friday afternoon on my way home from work, around 5.40 p.m. It had been a bad weather week and they had salted the roads so my car was looking rather nasty. I knew the lines would be terrible on Saturday so I thought I would try to beat the rush by going on Friday. I pulled into MooMoo and there was a short line of about 2 cars in each of the 2 lines. After waiting my turn, I pulled up and chose which wash I wanted. There were 4 choices and I chose the 3rd highest. After I put it in neutral as instructed, I went thru the wash and came out the other end. When I pulled away, I guess I expected it to be more dry than it was and for me to not have to use both my front and rear wipers but it was still quite wet. Pretty disappointing. I also checked to make sure the cover was on my spare tire in the rear since it has taken it off before but this time it stayed on. When I got home, I saw that the cover was on but not quite all the way. That seems to be a continuous problem with MooMoo. They don't clean the back of my husband 's small SUV well either. I've talked to a few other people who have had the same problem. MooMoo's equipment just doesn't seem to get the back of the small SUVs clean. As long as you're aware of this and willing to put up with it, they do an ok job, not a great job but it's better than having all that salt on your car. It definitely looked better afterwards than when it went in! However once you've looked at the pics I've attached, you may wonder. You may wonder why I keep going back. It's bc its the only one close by. :-( read more

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Ovrr priced did not get my car as clean as it should. Only reason I gave it 2 stars is the vacuum station.

The N Hamilton location needs a MASSIVE overhaul. Between the "Team Lead" that has a serious case of RBF and attitude to boot. To the fact that you feel rushed, especially by that "Team Lead" to pull up almost touching bumper to bumper another car just so they can get more cars through when there is no line or rush but a desire to maximize their profits. Its gotten to the point that I go with my "Crem de la Crem" Unlimited Wash Pass to any other location but this one between the staff and the poor wash experience. The new location at Polaris/Maxtown is leaps and bounds better and is the only reason im still a member. read more

Bethanne at Moo moo I certainly will will let you know how your competitor lines up with your service . Team members only need to assist because your company fails to upgrade. Your team members can be better utilized .Trust you also will have a good day read more

I love the fact that this place is called "Moo Moo Car Wash!" I used to go to the place across the street (Captain Carwash or whatever).....Um, I've switched over to Moo Moo instead. It's cheaper and you also get to use their free vaccum service! I always enjoy ride-thru car washes....(I'm weird I know). And the soap smells really nice too! Seems like their car wash equipment is more modern than other places I've been to. I'm happy for this new addition to Hamilton road! read more

Moo Moo Express Car Wash - Gahanna - Car Wash Near Me - Columbus, Ohio

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NO STAR. Don't waste your money or time, it's just an over priced car wash that you would find at a gas station. Washed my Range, glad I didn't take the benz, as you can see below I still have to pay or take time out of my busy schedule to finish the job I paid for. So if you have a car, then it might work. But if you have an SUV, don't waste ur money. The below pic was taken 10mns after the wash read more

Moo Moo Express Car Wash - Gahanna - Car Wash Near Me - Columbus, Ohio

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I go to the location only because of the nearness. Just want to note I take a car there once a week and virtually every time there is a problem with the cash/credit card machine. I have the time to wait for someone to service the machine but , if you are in a hurry, you may want to drive to another wash. I have pointed out the problem and always receive a polite apology read more

THEY WILL NOT STOP CHARGING YOUR CREDIT CARD!!! This branch can't do anything and the home office will not answer the phone. read more

Moo Moo Express Car Wash - Gahanna - Car Wash Near Me - Columbus, Ohio

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Moo moo is a nice car wash. I've have been using Moo Moo for quite some time now, but I was able to get involved in a special where I got the premium wash unlimited for three months. Nice promotion and I can go to any location. My car always comes out looking good and with the free dryers I can make sure the inside is nice too. read more

Better than nothing. After going through the wash, the back of my car and wheels are always dirty and streaks on the doors. I'll keep going here until I find somewhere that does it right. I don't have time to go through the wash multiple times trying to get my car clean..... read more

I frequent this location because it's convenient and the price for a basic wash is affordable ($8 for a basic wash and dry). The wash gets the job done, not squeaky clean, and usually the line moves pretty quickly even on busy weekend days. I don't think that the vacuums are nearly as strong as they used to be and it's difficult to get loose pet hair out. I swear the suction used to be way stronger. I am able to get my interior clearer but not super clean. read more

Have you ever been looking at your dirty vehicle thinking to yourself "I would really like to partially wash this and leave soap on the car" Well if this is your desire then MooMoo is the place for you!! I have given this place several chances. mostly out of convenience, and have never left satisfied with the wash, there is always soap remaining on the back of my car, mirrors and side windows. The rear of the vehicle is never clean. I can accept it still being wet and needing a good complete wipe down to fully dry, but to pay $10-$15/wash to leave still needing to wash my car is ridiculous especially when I was my car 2+ times a week and it's never really "dirty" read more

So selected the Whole Plus car wash option and while after listening for five minutes from the assistant about upselling me to a monthly membership which I declined, I finished up the wash and instantly noticed that nonr of my side windows, back rear and nearly all lower side and back portions of the car was even touched. I tried to like you Moo Moo given the convenience and free vacuums by your car wash is simply broken. Every location is the same and beginning to think they have a major flaw in their design. read more

Have had an unlimited membership with them for too long. This location frankly sucks. Something is ALWAYS broken. More times than not they only have one lane open because the other isn't working. I came by this morning and spent 20 minutes waiting and then they came out and told us something in the wash broke and they didn't know how long it would take it get it working again. Well at that point I'm stuck with no way to get out. I came back later that afternoon and waiting 30+ minutes for a wash. I'm sorry but $33 a month and an hour wait for a wash is just both worth it. When i let them know they didn't seem to care a single bit. I'll give another company my business. read more

Fast, inexpensive, convenient, DOES A GOOD JOB, and FREE vacuum!! Great drive through car wash! Does a great job, and their best wash is only $10, which includes tire shine. The vacuums ALWAYS work great and have great suction.... I hate it when you go to other car washes that you have to pay for the vacuum, and then it has no suction at all and does a crappy job. Here it is FREE, and always does a great job. They also have oil change services with Pennzoil.... read more

I've never used the oil change services here, but I am a regular car wash customer. I'm from Johnstown and I regularly drive out of my way to come to Hamilton Road just to wash my car. Why? A few reasons. 1. Reasonable price; the "full fat" was with all of the bells and whistles is $10. Which is a good price considering car washes that leave my car significantly less clean charge similar prices. And also because rainbow foam. Duh. 2. Quality; it's one the washes where you put your car in neutral and it pulls you through and does the work. I find this gives my car a more even clean and dry. 3. FREE VACUUMS; Yes, this is the selling point for me. Free vacuums work great and have a hose for each side of the car so there's no lugging a heavy hose around. Plus they aren't timed so you can actually take the time to clean properly without frantically feeding quarters into a loudly beeping vacuum. 4. Customer service; there's always someone on site if you need help. They're always friendly. All in all, I love this place. The best wash around! read more

Great value. Free vacuuming. Always inspect your vehicle for damage, or missed dirty spots. They'll make it right. 2 sides for vacuuming with floor mat holders. Plenty of trashcans for your debris. Additional cleaning, and fragrance available for sale inside. read more

Moo Moo Express Car Wash - Gahanna - Here we go - Car Wash Near Me - Columbus, Ohio

Thanks for your reply, it is appreciated but it is clear from my review as well as others that your machines are faulty and your washes are deficient. As I stated, I am a monthly unlimited wash customer. On one occasion your machine was not reading my car and your employee made it my responsibility for showing I had paid for that month. Once I showed I had paid thru my phone I asked for an apology but your employee threatened to call the police on me. If you would like me to meet you and point out your employee who still works there I would be glad to do so. read more

After driving back from Bolivar on Sunday, my car became gross with bug guts all over it. My husband suggested we take it to the car wash, and immediately drove to this location. It was easy to find and easy to get into. The price point is pretty comparable to other car washes that I have been to. My biggest concern was whether or not the automatic wash would get all the gross bug bits off my car. We went through the wash, and when we were done - there were no more bugs! I will definitely be coming back to this location in the future. There were a lot of people looking to have their cars washed, but the line moved pretty steadily and it was in no way NEARLY as busy as I would have expected it to be. read more

Fast and friendly service for a super clean vehicle inside and out. I used to get my oil changed here too and they do a great job. Haven't ever had a bad experience here read more