I do not recommend going here for an oil change. My wife recently brought her car in for an oil…read morechange. They drained the old oil, but forgot to put oil back in. Thankfully I had another mechanic suggest I check this. The staff is friendly, but they seem to be very inexperienced.

What an amazing group of men!! They were helpful, friendly, and gave only necessary…read morerecommendations. They weren't pushy and didn't try to sell me anything that I did not want. I would highly recommend anyone to come to this Valvoline if they're looking for good customer service and a nice group of men . I will most definitely be returning !!!!!

I've gotten the service I requested, considered some time and patience but they got the job done.read more

Follow up on my nightmare experience of an oil change on 5/3/2025... Apparently the owner of this…read moreKenner, La (Williams blvd) will NOT make amends for their MISTAKE that almost ruin my engine! I Have attached some photos of the punctured hole that caused ALL the oil to leak out all over my driveway. We're not looking for a new cafe here!!! All we want is a reimbursement of what was to be a simple job that should've been $100....which turned into $400 oil change due to their negligence! They claim that since I had my car towed to my mechanic, that they're not responsible for the job anymore. WHY on earth would I let Speedee touch my car again since they almost caused me my whole engine!

I just wanted to leave this review for the service desk technician James. If you have car mechanic…read moreanxiety like me, this is who you need to bring all of your concerns to. Stop listening to your friends and family members who tell you that they know somebody who can do it for a cheaper price. There's a saying that I tell people who are trying to save money on necessary repairs. "Buy cheap now, you'll pay more later." A car is an investment, and it should be part of your yearly budget to set money aside for repairs. In New Orleans and Louisiana as a whole, we know the streets and highways are bad, so save your money for brakes and struts and tires! With this being said, Bring your car to en establishment who specializes with these services where you get warranties and you can familiarize yourself with the staff. Get the Firestone credit card because it will benefit you in the long run. Ladies, don't prioritize beauty products and material things like clothes, shoes and trips, prioritize a good mechanic, reliable service. This way, whatever James tells you your car needs, you'll have the money.

My wife and I were leaving New Orleans for a road trip with our dog and we had a packed car. Our…read moretire pressure light popped on and threatened to derail our plans. It was 100 degrees and 5pm traffic. We thought we were screwed but pulled into Firestone to see if they could help. They had a full house but the team there (led by Wagner) checked our pressure, found the leak, and had us replaced and back on the road within 45 minutes. I was shocked at how incredible the experience was. They saved the day. My wife and dog didn't even have to leave the car. They also gave me a solid price on the tire! Bravo to everyone on staff at Firestone in Kenner on 6/7. THANK YOU!

Every time I go here to get an oil change on a Saturday (when I'm off) I can never get an oil…read morechange on my vehicle if not there by 7AM. If I go at 8 AM I'm often asked if I can leave my vehicle. No I cannot because who will come get me??? I am often told "we only have 1 technician" ', or "we're pretty full", or "We are short on staff". Sometimes I am not able to just jump up, and I'm not able to schedule appointments because I work. I will NEVER GO BACK TO THIS COMPANY AGAIN!!!!! To my friend who referred me, I tried, but I just CANNOT!!!!!

They are awesome-the tecks are very professional and very honest - would highly recommendread more

I brought my car in for oil chg and tire rotation 3 days ago. I asked them to check my…read moretransmission as it was acting funny. Dont think they checked it. When we left we got about a mile down the street and the car died, would not start. Goodrich sent a mechanic who jumped me a couple times to drive a little further but never got more than half a mile. He said the was going to the shop to get a batteray and replace the old one as that could be the problem. Needless to say it started up and we finished driving back to the shop. They charged me $274.00 for the new battery. 2 days later I brought it in to my dealer asking them to check my transmission as the car was still acting strange. They called me today to tell me the transmission was fine and a new alternator is what I needed. The one in the car was about dead, the new battery was keeping it alive. He said that was why it was acting funny because the dying alternator did not have enough power to run the care correctly. So my trip for an oil chg etc cost me $92.00, and the battery $274.00 at Goodyear. Had they checked the battery and alternator like say they do they would have found the problem. They always say the check everything...they said they reset the mileage for oil change on dash after I asked and they did not. How can I believe they do everything I brought the car in for? The cost an the dealer is anothe $327.00 for alternator & labor plus $247.00 for diagnostic fee. Looks like I am out $875.00. Maybe I did not need a new battery, it was their word.... I had stopped going to Goodyear in Kenner on 32nd St for a while and decided to go back a few months ago....but after this episode I WILL NEVER GO BACK! I will go to Firestone, they are closer to my house. So please people, make sure the diagnosis is correct on your vehicle from Goodyear if you go there for serivce...and ask all the questions you want to . The Mgr Ron has always worked with me the past years but now I am not sure it was not a ploy.

Anthony, Scott, and Adrian bailed me out big time! It was 5:45 pm and they closed at 6:00, and I…read morehad a tire that was losing air by the second. Anthony said bring it in we'll stay late and get it fixed for you. You don't find guys like that now a days. Appreciate yall for staying a little late, and bailing me out ! Have been a longtime customer and will continue to use this location.

Amazing service! Intelligent and competent employees. I was in and out for my oil change.read more

Fast, efficient, and thorough maintenance services. Convent coupons available on the app.read more

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

I got tire changed and oil changed and received great service from Naz and Linna. Service was fast…read moreprofessional and with a smile. Their knowledge and info toward planned knowledge maintenance was discussed and cost was considered. Will use this place again.

i came here for an oil change but was pleasantly surprised they also have brake tags next door! the…read moremanager keith was very helpful and friendly. i left here with a new brake tag, an oil change, and new windshield wipers and it took less than 30 minutes!

I pass take 5 everyday, and always said to myself , I'm going there for my oil change. Well I did,…read moreand it was the best experience in all the decades of my life. These young men and "Handsome To Boot", were on top of their game. The precision and the syncing they displayed with each step of the process and the professionalism was the best I have ever ever seen. I was explained everything that was to happen next, and why. They absolutely new the anatomy of the car. I needed a new filter, it was pulled out right in front of me, no scam tactics, checked with me for replacement. Before I could ask that my tires be checked, the men were already on it. Holy Mackerel!!!!, these dudes ought to show the Saints' coaches all these moves, dat's right, who dat taught dese dudes, dis smooth operating, huh? Yah herd me y'all. I had to close my eyelids , I was stunned at the precision, the way they read each other and how accommodating these young "hunks" were. My eyes were like a deer in headlights, huh? dat's right you heard me. All this skillfulness and you can sit in "yo caw, yes I said it, da nu awlins way" and relax. My car was getting so use of this skillful perfection, and getting checked better than getting checked at urgent care, my car thought it was Xmas at Urgent Care! Whaaaaat, huh? Dat's right, I will tell everyone about this experience and that they should get their next oil change here, on West Esplanade and Severn. Ladies, put on your high heel sneakers, and get on down to Take 5, on W. Esplanade. The shop is immaculate. Yah don't have to worry about gettin erl (dat's oil for the new locals) uh huh,) all on yo pawdy clothes! The staff is so good looking I thought, whoa! am I being punked. The cars are handled as if it were their own. No staffer passes and not speak to you. You cant imagine how impressive that is. And last but not least the area Managers meeting was going on, and was told I was in the house asking permission to take my pics of everyone and the establishment. I was invited without hesitation. " Dey knew dey was top o da line, y'all". I walked int the meeting and OMG! all dese fine men full of testosterone and a beautiful, really (bootiful! lady Manager, dat's what you call a woman who is really beautiful). Take 5, You are Naturally Nu Awlins. That's what I'm talking about, the pride and confidence these area Managers displayed when they let someone in to critique them, was the real thing. The service is quick and precise, there was no one sitting around idle and I have to say, my experience was not 5%, not 50% satisfactory, it was 200% pure satisfaction. Prices was market price, products sold was quality. The staffers were neat and knew their profession. Take 5, 3100 w. Esplanade ave, Metairie 70002 504-831-5823 Kudos to Devin Mason, Andrew L, Cory D, Corey B, Steven D, Angel L, Luke T.. I ahm outta heah ya'll, Peace!

Pulled up into one of three bays. Within a few minutes the one of the other two cars pulled out as…read morethey were done. 20 minutes went by with one truck being worked on by 4 employees while i sat waiting at which point I rolled down my window and asked one of the guys, who seemed to walk around a lot while I was waiting....to move the cone as I it was taking way to long. If the oil change process was gonna apparently take another 20 minutes I was gonna be there for 40 minutes. I mean at least let the customer know if there will be an extended wait or come by my car and let me know.