Terrance and Ray and the whole staff were efficient and fast. I recently moved to the area and needed a new "car maintenance" business. I could not recommend more highly. They took the time to let me know my coolant reservoir was busted. They had me go to the nearest auto parts store and purchase the item and they changed it! Incredible customer service. I'm now a lifer and will bring all my vehicles back. read more

Horrible service I went there to get my oil changed and they ended up breaking the latch on the hood of my car kept me there I was 4 hours trying to fix it then when I went back a couple days later the guy tried to say it wasn't his fault even the corporate office back them up so I ended up having to get it fixed myself I will never go there again read more

Good for oil change only. Don't be foolish and buy air or cabin filters. I had my cabin filter replaced, $49.99. Priced one when I got home, $19.99 at auto parts store. $30.00 That's quite a convenience fee! It's probably the same for wipers too. read more

My go to place, I recommend it to anyone looking to get an oil change, their employees are very sweet

Even though we had to wait a while- they seemed short staffed- I was impressed with my experience at this 5-minute oil change. The employees were really hustling. They were communicating with one another and working as a great team. They were friendly and told us everything they were doing as they did it. I would definitely come back! read more

Excellent! Very thorough very informative very polite and very fast Nmmmmmmmmmknjhbnnnnnjjjjjjjhhhhhhjj read more

I know we've all hear some of the horror stories surrounding "quick service" oil change businesses, but 5-Minute Oil Change will allay all of your fears. I like to consider myself somewhat mechanically inclined, and I changed my oil on all my past vehicles and motorcycles. But "life" happens and like many, I get busier and busier and time is always of the essence. That's where 5 Minute Oil change can help. I pulled in today around 8:20 AM and was guided in by technician Kevin. If you've never been to 5-Minute Oil Change, be advised that there are 3 service bays, and each one of them has an underground pit for the technicians to easily gain access to the underside of your car in order to change your oil. Therefore, they guide you in so you don't drive into the pit; which would be rather difficult. It almost reminds me of an airport ground guide giving hand signals to the Captain as he guides his plane into the terminal. But I digress. Kevin asked what type of service I needed. "Just an oil change" I replied. What's cool about this place is that you do not even have to get out of your vehicle while they service it. I was offered a fountain drink, but replied no and opted to surf the net on my phone. My door jam bar code was scanned and all my vehicle's information popped up on the computer screen since I had been here before. (Not in my Mustang though). The technician (Kevin) changed my oil and filter, checked and adjusted the air in the tires, added some windshield washer fluid and performed a check of an additional 11 items for a total of 15 items checked and/or serviced. Not once did he recommend any type of "far fetched" services such as needing a new "flux capacitor". He was straightforward and honest and told me that everything looked good under the hood. The entire process was blazingly fast. If you want the absolute cheapest oil change around, go somewhere else where you may wait up to 2 hours to get your oil changed. But if you want it done right and done quickly, then you won't even blink an eye at the $35.99 price for a 5-quart conventional Castrol GTX oil & filter change. read more

5-Minute Oil Change - View of 2 of the 3 available work bays. - Auto Repair Near Me - Metairie, Louisiana

The 5 minute oil change took nearly 35 minutes and it cost twice as much as it would have cost at the dealership. Needless to say, I won't be back. read more

This place shouldn't be called 5 minute whatsoever they are sooo slow as well as rude. They continue talking while they have customers who need service done. the wait always takes forever it's absolutely ridiculous and I'm speaking of the one in Mandeville on hwy 22 read more

Broke my daughter's air box. It has two clips to remove. Tried taking my new car there and they would not let me stand in the (parking lot). Makes me wonder if they actually change the filter They will never see me again. Do not go here. read more

Rude service people who care nothing for the customer. I was asked to move my car while waiting for my son to arrive. I told him my son would be there in a couple minutes (which he was) and that I wanted to pay for his oil change and leave. He ignored my request and told me to move my car which was blocking nothing. After I moved the car, he would not give us a price. I assumed he wanted to add a lot of unnecessary extras that I did not want. We left and never will return nor will many of or friends who are aware of my experience. They'll be out of business in 6 months. read more

used 5 min oil change in Grayson ga 10-16-22 . prices are high they drained my oil before giving me price. I elected cheapest oil changed instead of full synthetic at 94+ dollars .Not upfront pricing and will never go back. only offered me coupon after their mistake. read more

I rarely review places that aren't restaurants, but this place really stands out! I've been getting my oil changed here for the last 3 years and they always provide excellent service. The staff is extremely friendly, quick, thorough, and honest. Their prices are very reasonable, and they offer drinks and air fresheners for free with an oil change. read more

Need a quick oil change? Take their prices and add $20. The oil filter isn't included and they try to convince you that you need things that you really don't. I came here recently because I didn't have time to leave my car at the mechanics overnight. They did what I asked, but they still tried to sell me windshield wipers that were overpriced when mine don't have any visible wear and tear. I responded "I replaced them a few months ago, and I don't see any cracks or signs of dry rot." I ended up paying $75 for my high mileage oil when my mechanic would've done it for $50. The choice is really if you want to pay for the the time-saver, and if you have a strong backbone when they try to sell you superfluous things. read more

Not cheap but thorough and great for when your on the go. Best thing is to use their coupons for discounts.

I had a great experience.. All the guys are working hard and having fun at their job. Not pushy at all with their suggestions.. I did get an air filter and the guys were able to replace w/o a problem. I will go back.. read more

These guys are really great! I was nervous about having my oil changed at someplace other than the dealership but this was good experience. Everything was efficient and everyone was courteous. Customer service was outstanding. Thanks to Michael and Jervell read more

Super friendly and speedy service and they don't make me feel like a dumb blonde when I clearly know nothing about car oil quality. Also, they won't pressure you to get your air filter cleaned every month when you clearly don't need it like other locations have done to me in the past. Clint is usually always working at this location when I go and he always tops off my fluids and fills up my tires and sends me on my way. He's very attentive and will let me know if anything seems odder than my usual check up since I've been going to him for so long. I like that he keeps track of his customers like that. I won't go anywhere else :-) read more

Very nice, super fast and no hard upsell on their products. Fair price. Plus, the lead tech looks like Seth Green. :) I will definitely be back. read more

I rolled in at 11am on a weekday, waaaay overdue for a change. no one hates sitting in the auto-shop for 2+ hours fliiping through magazines more than me. It was clean and happily EMPTY. Less than 10 minutes later, for $39.99 I was on my way. read more

I've been going to this location for over ten years, and until recently received great service. The last visit was my first oil change for my new car. The tech was training a new guy ( not normally a reason for being nervous ) that evening 3 quarts of oil spilled all over my carport , looked like much more than that, really bad looking. Went back to the shop, same tech apologized for the problem, looked real good at the car, and added 3 quarts back and changed the oil filter which is where he said the leak was from. he kindly even asked if I'd like them to come clean my oil spill. I said thank you and yes. That evening after work two of the employees came and sprayed chemical on the spill washed it off and about 75% of it came up. He told me it really needed to be power washed to get the rest up and the large stain ring and would return the next day with a power sprayer. The next day it was raining so he called saying it would probably be better to come back when there was no rain ( like in two days on Wednesday ) I told him thank you and come when you can and just get it over with but don't worry about calling ahead or anything just come on and do it. NEVER HEARD BACK , NOTHING. Stain and some oil stains still there. I'm not calling them It is their responsibility. Poor customer relations, A bad sign for the manager to not have called apologizing either. They lost a twenty year customer with two cars that came probably fifteen times a year. Not only that but I tell everyone I have a chance to tell DO NOT RISK RUINING YOUR CAR ,DONT GO TO FIVE MINUTE OIL ON RIDGELAKE. If my engine had been ruined my car manufacturer would have turned their back on me for the damage having been done by a third party oil change shop. read more

Best oil change ever! No wait, super nice (even offered drinks), and quick! Also, they weren't pushy about needing other random services. I'll definitely be back. read more

Simply they are the best that I ve ever seen in a long time, and they do offer beverage refreshments! :)

Terrible people skills. I want go back. Not polite nor professional. None oh the employees greeted me. All the employees spoke in I don't want to be here tone. It was in 10 minutes which I could handle if it weren't for the negative attitude. read more

RIPOFF!!!!I I sent my teenage daughter there for a quick oil change. They charged her $100 for oil, filter and air filter. They told her that she needed the most expensive oil because her car was over 100,000 miles and then charged separately for the oil filter. Avoid this place as it well overpriced! read more