Car wash did at all clean and dry my Mercedes. The guy said that is what you get. Terrible!read more

Hi Cheryl, The review wasn't meant to pick on your business…read moreor your team members, its about an oversight and misdiagnosis. The drain plug was never tightened. It wasn't tightened during the initial oil change and was never checked when brought back for the follow-up inspection. The seal wasn't leaking then, and the seal isn't leaking now, there is no seal leak. I tightened the drain plug, that was the issue, problem solved. -You are correct, a staff member did check the oil level and it was still at an acceptable level just minus what had leaked out. -You are correct, I was allowed downstairs to view what was thought to be a leaking seal and I appreciate that. -Yes, the drain plug is in good condition now that I've tightened it, it is holding oil as intended. At no point did I claim that any of your staff created a "seal leak" as the result of an oil change. The plug was loose and got overlooked twice, that's it. My intention was never to get anything out of this, its informational only and a reflection of this specific visit. Thank you.

Have had all my vehicles serviced here for years. From a 1996 Mustang to our 2021 Gladiator and…read moreseveral in-between. Even a Mustang I used to enter in car shows. They are very good about keeping it clean. I trust them with my stuff.

They got me in right away and were courteous and priced fairly! They took pictures to show me the…read moreparts that needed repaired and showed me a parts diagram to explain thoroughly.

The crew was very helpful, thanks fellas. I will diffently be back here for help in the future.read more

Kevin and James were great in helping me with financing and scheduling to get my car fix. It was…read morefixed immediately. Everything was explained to me prior to repairs. Thank you for all of the help!

I appreciated the service at Bonnell Auto Repair because they care for my car as if it were their…read moreown. They offered very excellent customer service. Their service is excellent and the pricing is reasonable and fair. The owner is very caring about his job and the services rendered he cares about his customers. He is hard working as well as friendly. If you're looking for quality Car Repair with a trustworthy honest man well go to Bonnell Auto Repair shop? They will deliver excellent service for a fair price. Genuinely Miss Loretta Llorente

This is probably the busiest auto repair shop in the whole county! There is usually a dozen or…read moremore cars in their lot waiting to be serviced, so it might take a little longer to get your car in, but when it is done the price will be fair and it will be fixed right! They charged me $80 an hour labor to work on my Lincoln Town Car, which is the average labor cost across the Country, and $60 for picking it up at my house and towing it to their garage, which is below average towing costs. All in all, I'm very satisfied with them and recommend them to anybody that needs their car serviced. Bonnell's is a family owed business that has been repairing and servicing cars for well over 50 years. You know to last that long, it HAS to be very good place to have your auto worked on.

I am grateful with the service provided…read more They do good work here. They treat you with respect. If you have a problem, they will listen and help. Always ask about the labor time and compare it to your actual time being worked on from start to finish.

I had to give a star. Otherwise I would have given them nothing. I had a 11 am appointment. Hardly…read moreany cars or trucks in the bay...at 12:10 I returned. My vehicle hadn't even been serviced yet. We have done business for years with this group. Recently we looked the other way when they performed an oil change on one of our trucks to only drive it 30 miles and the oil light when on. They failed to place the required amount of oil into the engine. They have performed many farm calls for us. But I think it's time to find someone else.