I had to come into town from out of state and my car was assaulted by insects. I used up all my…read morewindshield wiper fluid and well I wouldn't know how. But, because I am a Take 5 regular... I pulled in and they took care of everything. Even checked my tires and fluids and made sure that I'd be good to get back home. It was zero $ like no dollars that doesn't even happen these days. I love Take 5 honk honk honk

Why are people so crazy? I stopped in here because our oil light was on. We have a sticker showing…read morethat our last take five oil change was less than two weeks ago. We are hard core take five customers, but this one might make us rethink that! I snapped a picture of the guys opening the hood for the review-- largely because this place had no pictures and had not been reviewed. The manager came running to the window "ma'am. What did you just do. Did you take pictures of my techs??!!! You can't take pictures of my techs. They dont like that!!!!!!!!" I offered to block their faces out, but she wouldn't relent. Fine. There is no expectation of privacy here. This place was a nightmare and it's pretty much because of the manager. 0/10 spend your money elsewhere After a bit of being howled at about how I was going to have to erase the pictures, I asked "are you a person?" She thought for a second and said "no! I'm an alien!!!" "Ah, now it all makes sense." I replied. "You can just get out of my store and keep going!" Happily.

Have had all my vehicles serviced here for years. From a 1996 Mustang to our 2021 Gladiator and…read moreseveral in-between. Even a Mustang I used to enter in car shows. They are very good about keeping it clean. I trust them with my stuff.

They got me in right away and were courteous and priced fairly! They took pictures to show me the…read moreparts that needed repaired and showed me a parts diagram to explain thoroughly.

The crew was very helpful, thanks fellas. I will diffently be back here for help in the future.read more

Kevin and James were great in helping me with financing and scheduling to get my car fix. It was…read morefixed immediately. Everything was explained to me prior to repairs. Thank you for all of the help!

Absolutely WONDERFUL service and very professional, I recommend. Thank you men working 9/18/2026…read moreDixon, IL location

I went here to get a brake light bulb replaced. They replaced the bulb and broke the tail light and…read morethen denied that they broke it. It cost me over $ 218.00 to get a new tail light lens. I filed a complaint with the BBB and the FTC. This place is a disaster. The manager was disrespectful to me and denied they broke it. Nobody else has ever removed that tail light lens. When I got it repaired/replaced at another shop they told me that whoever took it off and put it back on broke all 3 clips on the inside which holds it secure. I will never, ever use this place again for anything. Terrible, terrible, terrible.

I had been taking three vehicles here for the last 4-5 years, and I have recently taken my…read moremaintenance business elsewhere. I cannot speak badly of the speed of this operation, the convenience aspect of this facility is unmatched by any other local service option. That said, you're paying a hefty price for that convenience and the balance finally tipped for me when a routine oil change/filter crept above $75. The staff is friendly, particularly the new manager. Based on the high staffing turnover at this location I've watched over the years, I wouldn't expect that to remain the case. One thing that could be improved is the computer tracking system. There were multiple times I received notices in the mail referencing my need for an oil change at XXX miles, when in fact my vehicle was three oil changes beyond that mileage number, and all the service was done by them. I also had issue with them showing me a nearly pure white air filter with two Japanese beetles in it and suggesting it was time to replace it. I'd ask when the last time it was replaced, and they had no idea. Again, this service was completed by them previously, and that information should have been at their fingertips. This has happened multiple times, it's not a one-off error. Other reviewers have suggested they don't try and up sell you on things, I don't think that is entirely true in my experience. They aren't rude, but the cash cow air filter / wiper blade sales is obviously something they're happy to make big margins on. I'm sure it's part of the employees mandate. Sell as much of these items as possible, because our profit margins are exceptional, and the physical swap out takes a matter of seconds. It's easy money. Go to one of the four or five auto parts stores within a mile of this location and get the same item for a fraction of the cost. A $20 wiper blade? No thanks. Long story short, their prices are not competitive with other local options and the convenience of the 10-minute oil change is no longer worth the extra $ to me. I'll wait 45 minutes down the road, and get a free tire rotation while I'm at it.

Polite, fast service. Never have to wait too long. Plenty of attendants to service the vehicle…read more Conveniently located on Main. And free water!

Super fast and honest! I was 85 miles from home one night and my car was making a horrible noise…read morewith nasty fumes. I was worried it wouldn't make it home safely so I stopped at Casey's off I-88 and asked for referrals for car repair shops. One of them was for AutoDoc and I am so glad I called. They looked at my car right away with no appointment. Seconds later I was good to go-at no charge! Part of the heat shield they said I didn't need rusted and was about to fall off. I really appreciate their honesty. The owner, Jon Setchell, could have told me anything and ripped me off, but he didn't. Thank you. I made it home safely and no further issues.

I brought my 2002 Chevy Silverado there to get brake work done. They changed my calipers rotors…read more Brakes and brake lines still had no brakes and they said it was done when I said the brakes still work to the floor. I brought it back and they said it was going to be more money so I had my son do the work they even replaced my tires, but said I didn't want new beating done so three brand new tires. We're going flat.

J&A do amazing work, call when something comes up before moving forward and still got the vehicle…read moredone quick. It's the only place in Grundy I would take my car to for any transmission or drivetrain work!!

Took my Honda in for transmission issue. The guys in the shop took it for a test drive and let me…read moreknow what the issue was and how much repair cost would be. Everyone was super courteous and explained everything so I would understand (I am not a car guy). They spent over an hour diagnosing my transmission problem and did not charge me anything! Service and ethics that are a rare commodity today. Thank you J & A staff!