DM is simply terrible and I would not recommend them at all. They are not transparent, they hike…read moreand hide costs, charge restocking fees that don't exist and the customer service is horrendous. I am not the only one who feels this way after speaking with other garages nearby. Gary's Automotive and Downtown Auto are MUCH more honest and reliable and bailed me out of a bad situation.... although DM is still holding on to $1500 of my money calling it a 'restocking' fee.... they cannot get away with it Stay Away!!! Lots of better options out there for less $.

I took our car into DM in April 24, 2018. The odometer reading was 100,409…read morekm. They charged me for 5 liters of 5W30. They were supposed to do a Drive Clean Test. When I got home and looked at the invoice they hadn't done the drive clean. I called them up and they didn't even apologize but instead seemed annoyed that I called them. I just got the test done elsewhere. Today, August 28, 2018 at odometer reading 105,259 I took our car into another garage to have the oil changed. The dip stick was dry! When the drained the oil only a few drops came out.The car is not leaking or burning oil. Obviously, DM failed to put anywhere near the correct amount of oil in back in April. Not only are the DM people (Dave Vollmer & Vince Legault & staff) rude and unprofessional, they are incompetent.

Best auto repair shop in the area, by a long shot. I thought it was necessary to say how pleased I…read morewas after two separate visits, one for a regular oil change, and the next time for a part malfunction, which they went beyond the call of duty to keep there customer happy, and the car happy too. This little review is not to bring them more work, as they are already a very busy business, but to say thanks again for all you did to get me on the road. We are from out of province and Allan and his crew are #1 in our books.

Amazing customer service! They really work to get you what you want, we dealt with Mary in sales…read moreand Peter in financing. Highly recommend buying at Gord Anderson Pontiac Buick GMC!!!!!!!!!

Great people and easy to deal with. I get my vehicles serviced there and they're always ready on…read moretime.

Great local and independant garage. We've been taking our…read morecars there for a long time. Collen is so pleasant and efficient and the owners are very competent and honest. That place is a gem.

Colleen and Ryan provided excellent and personable service with speedy appointment and estimate…read more They even reduced the actual cost of my repair from the estimated amount due to it requiring less labour than forecast. I will always be taking my 10 year old Fusion to PTH. Thank you.

To be fair, it is Ok but not much better than average. I switched to Busy Corner Garage after a…read morefailed repair.

You want your car or truck serviced? Jason Automotive is the garage you want your vehicle…read moremaintained by. Omg! Unreal,,,His quotes and prices and above all.. maintainence is outstanding! ,, They go above and beyond car service,, They treat you like a customer should! ,,, Fair pricing, great work, and total care of your vehicles need... no shock waves! .......all great! Highly recommend them! Personally i wouldnt go anywhere else!!! They are number 1 in our book!!!!!!

Was not happy with their service. By law a repair shop is…read moresuppose to give you a estimate or ask your max budget for a repair. When I booked an appointment to get my air conditioning fixed I asked for a estimate and they said they would let me know. Dropped it off and asked again, they said same thing. That afternoon when the car was suppose to be fixed I called at 4:30 to ask and they weren't finished and asked for the estimate and wouldn't tell me until Monday. Monday afternoon we get a call and were told it's fixed. Under the consumer protection law (http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK67) A shop may not fix your car until the owner of the car agrees to the estimate. They never told me! I came in and explained I was upset and the service was horrible I even said I wasn't looking for free ( also have a audio recording of the whole conversation) and told him I have no problem paying for half as this is his mistake and I asked numerous times. He then told me he would take the van if I wanted to and unhook it all but I have to pay for him to unhook it. After much polite arguing , we didn't get harsh he finally after 30 minutes said he would charge a little over half. Which we were fine about. I'm posting this as this shop needs to understand the consumer protection law, I could of taken him to court and not paid anything. But I didn't. Customers need to know their rights and not get bullied by shop owners. Own up to your mistake and meet the client half way . It doesn't need to be a struggle. What if I couldn't afford it at all? You did all that labour without my permission. Please please read the consumer protection law! http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm#BK67

This is my regular repair shop and I enjoy their service. Yes they have had issues come up from…read moretime to time with delays on repairs but typically those have not been there fault, they've been things like parts not arriving when they were expected, etc. I've never had them complete repairs when I've asked for an estimate first and they've always been accurate when given. The folks there are always polite and easy to deal with. My only real gripe is the fact that they aren't open on Saturdays and due to my scheduling it's sometimes difficult to get my vehicle in when I need to but they do have a key drop box where you can leave your car and put your key in an envelope with instructions and they have always been decent when I've done that. I have no major issues with these people and they do honor their repair warranties.

Our family has always experienced great service from Waterloo Honda. The updates to the service…read morecentre and the amazing coffee are greatly appreciated.

They contacted me after I listed my car for sale on Autotrader.ca, wanting to make a purchase…read moreoffer. I arrived at the agreed time. Then they totally disrespected me by making me wait and wait and wait to see a screener. Then after finishing with a very junior screener, I had to wait and wait and wait for a sales manager. When he finally met me, the sales manager was very rude. Don't waste your time with these jerks, they only care about themselves, not the customers they "serve".

Want to say a big thank you to Josh and Devin at Mufflerman for fixing the issue with my car and…read morenot charging me anything for it! I definately recommend taking your cars there for any kind of issues (they do more than just mufflers ). They are always fair and very professional. That's why we've been going there for years for all our vehicles' needs. Again, thank you so very much!

The staff is helpful, honest, and polite. Prices are better then others in town. I would recommend…read morethese guys to anyone.