This place is ok. I have been getting my oil changed here regularly for about ten years!read more

Pretty fast (30min) and reasonably priced. Clean lobby. They tried to upsell me but I didn't fall…read morefor it. I like how I can make an appointment.

very very expensive compared to other places I've gone. they were nice enough (that's why I didn't…read moregive 1 star). got an oil change and new wipers. They tried to get me to have other things done to get more money out of me. The wiper just flew off while my daughter was driving. Oil change was fine as far as I know. Fairly quick. Their bathroom was disgusting. trash overflowing and dead cockroach on the floor. Do better.

Went to Firestone to have a brake issue diagnosed and repaired. This was done quickly and expertly…read more While the cost was higher than I would have hoped, it was resolved on the first visit. I'd recommend this shop!!

Way over priced - double what it should be in Terre Haute and speed isn't always safe. I wish my…read moreson would have just waited and AI would have gotten my car into Don's service center.

I arrived at the Take 5 store on Lafayette Ave. in Terre Haute, IN at 6:55AM on Monday, 8/14/23…read more There were no lights on in the store, so I assumed no employees were on site yet. At 7:06AM, the employee arrived, opened the store and directed me inside at 7:12AM. My oil change was completed, and I pulled out at 7:29AM. The oil change went fine, with the exception of 2 issues- one minor and one a little more serious. Minor issue (or more accurately, a minor inconvenience): the last 2 times I was at Take 5 (7/6/23), the technicians told me that they were going to enter my veteran status in the computer, so the discount would automatically apply. This didn't happen so today's technician required me to present my retired military ID card in order to receive the discount. Again, not a big deal and I don't feel entitled but any available discount on a $100 oil change for a 2019 Toyota Camry is pretty important. 2nd issue: when the technician completed my oil change (full disclosure: I didn't realize this until I had already left the shop), prior to leaving the shop, he didn't have me start my car so he could check for leaks. Not the world's biggest problem because I checked for leaks myself, but there are likely customers who are either physically unable to confirm no leaks or who don't know how to. Typically, I get great service at Take 5 and I will continue to go there because of (1) the normally great customer service, and (2) the close proximity to my residence. I am a District Manager in the food service industry, so I fully understand the current staffing challenges that many businesses face. Having worked in a quick lube store in my previous life, I understand how tough it can be for 1 employee to run the store. The technician (Dquon) wasn't wearing a uniform shirt, so I had to get his name from the receipt. He was efficient but clearly was suffering from the "Monday morning blues". As a senior manager, I have spent a lot of time helping my junior managers and associates do their jobs when staffing was an issue. I don't know if Dquon is the store manager and if not, it probably would have been a good idea for the manager to be on-site to ensure the store opened on time and that customer service expectations are met. I will continue to be a loyal Take 5 customer.

Trapped like a bug in this joint Total time 45min. I…read moresuppose that is good! No charge

Tire Barn Terre Haute -- Very Disappointed With How My Tire Was Handled…read moreI took my tire to Tire Barn in Terre Haute to have a screw removed. The tire was holding air when I brought it in. It had been mounted on the rim for approximately four years, had never been off the rim since it was installed, and had only about 4,000 miles on it. While I was waiting, an employee came out and told me that the bead area of the tire was damaged/chewed up and said it was already like that when they took the tire off the rim. I immediately questioned that because, in my opinion, there is no way the tire could have been holding air for years with the bead damaged to the extent shown in these pictures. I inspected it myself and took pictures of the damage. What really concerns me is that instead of taking responsibility for what happened during the tire service, I was simply told that the damage was already there. I'm posting the pictures so people can look at the damage and make their own judgment. I don't expect a business to be perfect, but I do expect them to stand behind their work and be honest with customers when something goes wrong. Based on this experience, I am very disappointed with Tire Barn and will think twice before bringing my vehicles back there.

This Walmart Auto Center in Terre Haute saved my day…read more After changing my tires at a Walmart near St Louis (not this one, a different one in Missouri), I noticed that my tire light came on. I drove back to that Walmart, and they checked the tire. It was a few pounds low, and they added air. I asked them if they could figure out why a brand new tire was leaking air. They told me that it wasn't a big deal, and that it was only a few pounds. I told them, that I was driving 800 miles and could not afford a mistake, could they please check it? They told me that if I had another problem, to stop at any Walmart in the country. Well, a couple of hours down the road, and the light came on again. I continued driving, but could feel the car pulling left. I was also pulling a motorcycle trailer. The closest Walmart on my route, was the Terre Haute location. I got there less than an hour before closing. They were very busy. I explained the situation. They lent me a floor jack, so I could unhook my trailer and drive up the car to the doors. They put me in line, and within a short while, checked my tires. It turns out, that the other store had not properly installed my valve stem! The Terre Haute store checked out my tires, and quickly got me back on the road. They went over and above by helping me align the trailer ball, and hook the trailer back up to my car. Excellent job. This is the place you should go for tires, oil, and batteries. Thanks Guys!

Wow, I am impressed! First of all the customer service was excellent. James helped me the day…read morebefore I had tires put on and the day of. He was happy, caring, and offered great customer service all the way around. They should give him a raise because he was the face of the service center and is excellent at his job. He took time to explain about the difference in tires and educate me on what I needed to know. The technician that worked on my car was equally as nice, though I don't know his name. Looks like they have my business from now on. Well done!

Had problem in the past never addressed however to be fair gave them another chance and service,…read moreprice and quality was great. Thank you.

I use grease monkey frequently. They are always super friendly and always call before doing…read moreanything extra. I've been going to them for the past 5 years and they've always done a good job

Once again Don's came through for us in a big way!!!! They kept us informed every step of the way…read moreand I love the way they handled the service that we requested. Even letting us add the expense of another company to their bill and letting us pay all on one bill:) We will definitely be using this company if we need to again:)

Great service me out with getting my car up and moving again. It was just a dead battery and they…read moreoffer me a free jump.