Had problem in the past never addressed however to be fair gave them another chance and service, price and quality was great. Thank you.

I use grease monkey frequently. They are always super friendly and always call before doing anything extra. I've been going to them for the past 5 years and they've always done a good job read more

Hard workers who do a fantastic job. They let me know i had a bad tire today, it was on the inside where I would not have seen it. The tire was only 6 months old. They had told me about other issues in the past that I was unaware of. Saved me from having an unexpected break down and prevented extensive repairs. These guys are the best! Great personality, quick, knowledgeable and they do a thorough job. Thanks so much for your hard work! I really appreciate you! read more

I needed an oil change, went to Grease Monkey, mainly because WalMart takes so long. I was extremely glad to find this place! My oil was changed in less than 30 minutes, I was treated as a valued customer and even got a $10 discount because it was Wednesday and that was offered for ladies. Prices are totally competitive with any other place and customer service was very pleasant. The next week I returned to get my windshield wipers and air filters changed and again, it was a great experience! I would heartily recommend this place to anyone, especially those who don't know a lot about automotives: you get an explanation for everything that is needed for your vehicle. read more

I had a wonderful experience while at Grease Monkey! I was impressed watching the team working together professionally & politely! They were all professional & polite to me as well! They explained everything to me step by step! I had way more than just an oil change done & they still had me in & out in record time! I would highly recommend them to anyone!!! Thanks guys!!! read more

I've gone to Grease Monkey a few times now and have been really happy with their service. Helpful and even recommended to me today that I hold off on the oil change (it's early) to save money. In the meantime, topped off the fluids and helped with a quick repair! read more

Well...I said I wouldn't be back and I was stupid enough to break that promise. Never again. $95 for a f***ing oil change only, no ancillary services, no vacuum out, nothing. Twice as much as a dealership for half the service. Didn't bother to even ask about filters, rotation, etc. Staff doesn't seem to give a crap. read more

Great, Fast & Friendly Customer Service. Was an impulse stop and in a hurry great group of Techs. Will be back again!

Kudos to the crew on wabash. They changed my transmission fluid. I was going to get an oil change but it was too early. They didn't want to charge me for something I didn't need. They also changed my break light at no charge. Appreciate the help and excellent customer service. Thanks again. read more

I have left excellent reviews in the past, but I am very disappointed with the service my son received. He had an oil change last week and yesterday discovered had NO OIL AT ALL in his car! I told him to call them, which he did. They asked him to bring it in. When he got there, they said they remembered doing his car and that he had an oil leak. They didn't mention this to him at the time, (but did try to sell him an oil filter). They told him they put it on his receipt and that he should have read it. They would do absolutely nothing to help him. Just told him to go to a mechanic when he asked what he should do next. I went there this morning and Richard the manager was not helpful. Eventually I just asked him why they didn't at least put some oil in his car to get to the mechanic. He said that would come out of his and his store's pocket. I was treated like I am stupid to think that customer service has anything to do with an oil change! "Just read the receipt " was all he would say. My son is a teenager who wouldn't think (before now) to look at a receipt except for a price! Terrible, terrible experience. Richard needs customer service skills. This is Terre Haute, IN on Wabash Ave. read more

Really great customer service! They got my car in and out in a very reasonable amount of time even though they were pretty busy. Here's one thing though that I got scammed on, if they bring up changing your air filter/cabin filter, politely decline and do it yourself. I could have went and got both filters for between $20-$30 and instead ended up paying $60 for it. So I kind of got screwed there. I noticed they came out and tried to up sell every single person in the waiting room to get something extra. If you get your oil changed here, definitely tell them no on anything else and get a second opinion because I feel like I was a little taken advantage of, I'm a girl, they knew I wasn't knowledgeable enough to know that I could have gone next door to Auto Zone for half of the price. It was an afterthought. I'll be back here for an oil change but literally nothing else ever again. read more

I've had good experiences in the past. I've been taking both of our cars there. Last Friday when they did my car, and I got the usual fast and friendly service. My wife took her car in Monday, and they slipped in a few up charges and didn't tell her about it. My wife needed 5.2 quarts, so they charged $3.99 for the one-fifth quart of oil. That's $19.99 a quart! Now if they had to open a quart, and I can see it, and I would have four-fifths of a quart to bring home, but they sell oil in bulk. I should have been charged $.80 retail for the little bit of extra oil. Worse, they charged her $8 for a 'premium' oil filter. This is on top of the cost of the oil filter the full service provided. Wow. Never need that before. Not here or anywhere else. Worse yet, is the service, and no one told my wife about any extra charges. They just added it to the bill and had her sign the receipt. And of course she doesn't know what she was looking at, so just signed it. In my opinion, I think they seen a woman in a new car, and decided she wouldn't know any difference in what they did or didn't do. I don't know that she didn't get a 'premium' filter for that matter. I would say if you are a woman, get a guy to bring in with you, and if you don't have a guy, just go somewhere else. I certainly wouldn't vouch for their honestly. In fairness, it may not be to the owners knowledge. It could employees read more

I went to get my oil changed today. I got out of my car and was immediately greeted by a very nice woman. She explained the different oil change packages to me. While inside I noticed that you are able to watch them while they are working on your car on the tv that is in the lobby. A mechanic came in to tell me that I needed a new air filter and brought the old one in to show me how bad it was. He recommended other things as well but they were not necessary at that moment. I really like that they don't push things on you like other places I have been. They also vacuum your car and clean your windows. This is the first place that I have ever been to that does those things. This was my first visit to Grease Monkey and there will definitely be more visits in the future. read more

They charged me $60 for an oil change on my Ford Focus and tried to sell me extra stuff. I didn't expect to pay Walmart prices, but I didn't expect it to be double what I normally pay. They were pleasant but super pushy. They may have been totally legit, but it felt like I was getting 'special' treatment because of my gender. read more

My teenage daughter went here for her first oil change on her own. Used her own money to pay for it. She went in for a standard oil change and ended up charged for a high mileage oil change. She was flashed a card, asked her mileage and told...you need this service. As a teenager, she had no idea and trusted that person. She paid $56.98 for what was suppose to be a standard oil change! I think they saw a teenager and took advantage of that. I spoke with the manager and the district manager trying to get the $20.00 charge returned to her with no luck. Not happy that my daughter got taken advantage of. Second bad experience I've had there and my family WON'T be back! read more