Are you kidding me? I will always recommend this place. They are kind unlike other Plasma places,…read morepretty much everyone working there is happy, laughing and talking with each other or the donors. They do anything they can to make you comfortable, and before I moved here, California had never donated plasma before. The quality of professionalism and cleanliness is top-notch and I said just a bunch of sweethearts working here.

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate plasma today.

I was deferred due to a low protein level, blood tests were done, I proceeded to call after 10…read morebusiness days. I was informed that all blood tests came back fine and I was able to donate again, this was speaking with a live person. I then went on my personal profile it let me make an appointment like nothing was wrong. I went in and upon arrival the computer told me to see employee. They told me that the blood tests had not come back yet, and that I would not be able to donate, and there would be no compensation for their mistake after I just made a 20 minute drive to get here.

Honestly screw this place. There's something new every time I go. The first time, it was chaotic…read more They had me waiting around when I had a verified appointment, nobody knew anything or explained anything to me. I ended up not donating. Today, I walk in with another scheduled appointment to donate and now they're asking for your social security card, tax papers, or to fill it out on a paper. Of course I don't walk around with my social, and I don't trust writing it on paper with everything that's going on in the world. Find a better way to determine if a donor is donating multiple times in different locations. This was a complete waste of time. Not worth getting jabbed for a few bucks.

Constantly call multiple times to get an update on a sample from my blood. They said it takes about…read more5-7 days. I've been calling all week and nobody seems to want to answer their phone. Just not worth going if they can't properly assist you and always complaining about there low staffed. Usually take about an hour or two just to even get in a chair when you have an assignment schedule. Had one for 10:30 and they'll tell me they're still doing 8 o'clock appointments. I still have yet to be updated about my sample. The phones must be on silent cause I call about 3 times a days and still have yet to hear from anybody or even from management. You are better going off to a facility that can properly answer their phones and assist you in a decent manor. Very unprofessional for a business to never answer their phone. I will be transferring to a better location where they answer their phones!!!!

They say to stay hydrated but by the looks of these moldy, dirty & disgusting water fountains I…read morerefuse to get sick due to their lack of cleaning. You would think a medical place taking care of our blood and their encouragement to keep hydrated would at least have proper cleaning and care for their water fountains. You test mold poisoning by blood. Imagine what happens to the plasma when we get mold poisoning from their own water fountain. Smh

Went here for CPR/ First Aid training. Instructor was thorough and very knowledgeable. Plus we were…read moredone and hour early! Took off a star because there was a big mix up with my first scheduled class, they cancelled it 5 minutes before I arrived due to lack of communication on their part. Wasn't a huge deal I guess I would recommend double checking your reserved class.

Such a friendly staff. More people should donate blood. It only takes a few minutes. At this…read morecenter, they are extremely nice. Why not safe a life. It takes less than 30 minutes.

They will sit around and make u wait while they talk not doin nothing at all wit a full house too…read morethey always on break leaving 2 3 workers that's slowwww today I been here since 10 45 this morning and I haven't donated yet and it's 13p they close at 2 today it's the weekend so not come here go to any other center but grove street they play way to much and takes all day getting their jobs done most of em rude this is grove street plasma center

Do Not go to Grove Street location two times I was promised a bonus and two times they failed to…read moreload it on my card. Be careful.

I've donated now ten times and I honestly don't need the money but decided " meh alittle extra gas…read moremoney and food money doesn't hurt." Tatiana, Lauren, Deanna, and many others thank you, you guys are so nice and so happy. I love it. There is a couple others here that I can't wave down and say thank you to, but literally all of you, thank you. I'm scared of needles, and they work with you, they talk to you and make the iv insertion quick and easy. I literally for some reason get Samantha most of the time when I need disconnected, she's super fast and super kind. Thank you everyone. Typically a hour is all it takes PS, your first time will take about 2-3 hours but honestly it's worth it. They seriously kick ass

love the workers here but they always seem incredibly stressed and have done this to my arm the…read morepast two times i have gone. The first time went smoothly but the second and third time my arm has ended up in extreme pain. This picture is 5 days after i went.

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.