I have to commend the staff at Techshowcase at O'Hare. I left my phone chargers at home and was…read moreheading out on a multi-day trip. Gary and Jacob set me up with a great system for my multiple phones. Unfortunately, a week later one of the charger cables came apart. I was at O'Hare today, dropped into the store, and they replaced the cable--no questions asked. I will go back in a heartbeat.

Best spot in Ohare for chargers and headphones. They let you try everything before you buy, which…read moreis cool.

Omar provided outstanding service at Verizon and went above and beyond to make sure everything was…read moretaken care of. He took the time to explain my options clearly, applied every discount I qualified for, and made the entire process easy and stress-free. He was professional, patient, and genuinely cared about helping me get the best deal possible. I truly appreciate his help and would highly recommend working with him. Definitely a well-deserved 5-star experience.

The man refused to force restart my phone after I came in for help after it was completely frozen…read more He also ruined my screen protector, and just told me to talk to my parents about it. Very horrible experience. I had a similar situation six months ago yet the lady fixed it within a minute.

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

Easy and transparent pricing, courteous and professional staff who know how to give clear ETAs on…read morephone repairs. Strongly recommend supporting this local, small business! They did a better job outfitting my smartphone with a screen protector than the cell phone shop people did whenI first got it. I'll be back for any other phone TLC needs.

SCAM SAM SCAM!! The worse company ever!!! DO NOT GET YOUR PHONE HERE!…read moreTOTALLY SCAM! Do not buy from METRO PCS! They are stealing your money!!! selling phones under age kids! not fallow their policy! and never return phones in 7 days!

If you're looking to switch over to a less expensive phone company, I have no complaints about this…read moreone. The staff was super friendly and helped me through the whole process. They didn't orginally have the phone I wanted, so the staff kept in contact with me until it came in. There are many different plans to choose from starting at $30 a month and seriously such a good deal. I haven't dropped any calls or have had any problems and I am now paying half of what I was with Verizon. Why pay more?

This business deserves a 6 rating. A big thanks to Dan who not only fixed my phone when promised…read morehis price was very fair and he even advised me if the problem couldn't be fixed there'd be no charge. Excellent customer service in a timely manner at a very good price. Doesn't get any better than that. Thanks Dan Bob C :)

Excellent friendly service Very knowledgeable, helpful, professional . Reasonable pricing…read moreOf all repair shops I found this one to be truly the best because of the above reasons.

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time

I am a fed ex driver and this business is on my route …read more I came here because water had entered my phone and the screen no longer worked . Being these two people are Mexican just as I am. I had huge trust and hope they'd help out . Paid 129$ for the screen replacement BUT they did not fix the face detection. I went back and their excuse was sometimes it works sometimes I won't . Refused to fix it . These two men sure know how to fineness . The 24karat Jesus gold chain hanging from his neck says more about them than their skills to fix anything. BEWARE.

Replacement screen for iPhone went great. In and out, good price, nice guy. Totally recommendread more

After living with a hairline crack for almost a year, I decided that I was too happy with my phone…read moreto get another - plus. It was paid for. I went to another store and was quoted almost $200. I decided to look around and found igeek. The gentleman behind the counter in the empty store. Said he could fix the phone for a flat charge of $109 if I paid cash. He said my phone would be fixed in about 4 hours. Four hours later I pick up my phone. While driving home to get ready for work, I couldn't use my lock screen option. No response. I thought I could just clean the screen as there are smudges all over the screen. At home I cleaned the screen - still no response. I have up and left for work when suddenly my screen started scrolling. I couldn't stop it. This went on for 5 minutes. Afterwards, I tried to make a call. Fifteen attempts later, it still wouldn't go through. In the afternoon, the next day, I went back. I was told that I CHOSE the faulty screen. I told him he did not give me and option or explain that different screens. He told me he would call me back Monday about the [now]no good phone. It is Wednesday and no call. I am on public transportation, so it's mo r3easong going back and forth. I don't recommend this place - not transparent or open or about their products and services

Expert repairs, done quickly and priced reasonably. Very highly recommended. My go-to for phone…read morerepairs....

I'm so glad that AccesorEZ was recommended to me, as I've used their wonderful repair service…read moretwice. (Hey, life happens.) The first time, my phone had water damage and it seemed like the only option was a full replacement, which was not in my budget. AccessorEZ had me up and running again within an hour at a fraction of the cost of a new phone. The technician kept me informed throughout the process, and was so friendly. When my screen was broken after taking a header onto a tile floor, I knew where to go. They remembered me and even gave a discount. Highly recommend for their transparency, efficiency, and workmanship.

Horrible horrible horrible customer service unpleasant, and very unprofessional, she refused to…read moregive her name, or the managers name. She looked mexican and had glasses. IF YOU CAN RUNNNNNN TO W DIFFERENT SERVICE Provider!!! And never visit this location Time visited was 6:21pm on March 18, 2026. How can you have employees that cant even tell you who the manager is. If I could give zero stars that is what this location would received.

i am84 years old and my wait time was at least 20 minutes, i think this store should have some…read morechairs for people waiting to be served and also my receipt is in-correct.