Unfriendly staff, left feeling terrible but decided to give it another chance due to its location…read more Services were subpar multiple times in the end, so we discontinued service. Please be advised.

I highly recommend Laney for a groomer. She does both of our dogs and does a great job with them…read more She is patience, sweet, and detail oriented with her grooming skills. Our furry friends are in great hands with Laney.

I love them so much. Prices are great and booking is done fast! Make your appointment with them!read more

Poor Cosmo (very curly Goldendoodle )was covered with deep matts that I couldn't get out because…read morethey were down to the skin. She had her work cut out for her and had to shave him. He obviously loved her and she did a great job. I definitely will recommend her and call her for my other Goldendoodle, as well. You could TELL Cosmo FELT SO MUCH BETTER!!

I recently took our two dogs, Cooper and Sadie, to the PetSmart groomers, and I just have to give…read morethe highest praise to Angel for the phenomenal care she gives our babies every single time. Cooper is now three years old (he's our big Labrador/Newfoundland mix, over 100 pounds!), and Sadie is 11 (our sweet American Pitbull and Siberian Husky mix). From the moment my husband and I arrived, Angel was prompt, kind, and ready to take great care of them. Even though it was busy, Angel greeted us right away as soon as we walked in the grooming door. She checked us in smoothly and handled Cooper and Sadie with so much patience and love. What really stood out to me is how calm Cooper has become thanks to consistent visits, Angel even mentioned how proud she was to see how well he's grown into the grooming routine. It means so much to us to know that our dogs feel comfortable and safe with her. Their coats came back shiny and beautiful (I always get the Furminator treatment!), and they looked so happy and well cared for when we picked them up. Angel truly goes above and beyond, not just for our dogs, but for everyone's. It shows in how my babies react when they see her, they know they're in good hands and their whole energy calms down. That says everything to me about the trust she builds. I'm so grateful for Angel and the love she puts into her work. She's a true gem, and my family appreciates her so much. Thank you, Angel, for always taking such great care of Cooper and Sadie!

Good PetSmart - overall. Most interactions I have had were great, except one where the employee…read morewas too lazy to advise eon stock of a product. She said "I think they are on aisle..." and when I replied. that I didn't not see them there - her response was "well we are probably out, I think that is where they would be" and she walked away. I found someone else who looked in the two places they might be, then her little device and told me they were getting some in not he truck that just arrived. Check back tomorrow after they put everything on the shelf.

Absolutely the best grooming place I have ever been to! She does an amazing job with both of my…read moredogs, even though they are both very nervous. The prices are very competitive. Make sure you call early because she does book a few weeks out! Totally worth the wait!

Just when I thought there were no decent groomers in this area, I found Tonya! First experience and…read moreshe was friendly, professional and affordable! And quick too. I will definitely be back with my two dogs!

My sweet Olive is no longer with us, but I cannot begin to tell you how wonderful Northwood was…read morefor us. The owners and staff were so caring and professional, going way beyond what I would expect. I moved back to High Point when Olive was 2 years old, and remained with Northwood until she passed at 14. When I lost Olive, I also lost many friends. Due to travel and health issues, I no longer have pets, but hope to (God willing) sometime in the future. I am amazed that anyone would have a negative review about Northwood. They were always up front with me about treatment, medication, etc. They fit Olive in whenever needed, and even gave us a break on certain treatments. They were fair and honest. Can't get any better than that. I wouldn't go anywhere else. These folks are the best!

Pricing is ridiculous here!! My friend adopted a cat and took it here for an initial checkup. All…read morehe wanted was vaccinations, fecal check, bath and nail trim. He was told they don't really do baths, (what??). They didn't do a nail trim, didn't do a fecal check (owner was told to bring a sample back instead of just using a fecal loop right then??). So for vaccines ONLY it was over 300 bucks. Thats highway robbery on top of being unprofessional. What kind of vet can't do a fecal? Then...stool sample brought in and owner was charged 20 bucks for an "expedited in house check"? Vets NEVER send out a fecal!! It's been 8 hours since sample was dropped off, still no information, so how is that expedited? I'm a person that did the fecals in a vet's office-it takes 5 minutes tops. So for a fecal check it was 75.00!! I've never heard of paying more than 20 for a fecal and that's high. This place is a rip off and I think they took total advantage of a new pet owner. The expedited fee at the very least should be refunded. *updated to add* When my friend called to check on 'expedited' fecal 2 days later, they LIED and said they had called and spoke to his wife, (who passed away 3 years ago). LIED!! What kind of business is this??

Kali did a fantastic job with my dog. This was her first grooming and Kali worked with her to put…read moreher at ease. My dog's cut is perfect! I would definitely recommend her.

Our dog's hair had gotten really long and had started to mat in places. She's young and not…read morecompletely at ease with all the processes of getting groomed. The amount of time, effort, and patience that went into making her beautiful cannot even be fully explained. We are SO appreciative for the wonderful job. Thank you!! We live over an hour away but will be making the trip every time to get her groomed at Kalico.

I think this place does a good job, dogs look great when they come home…read more Reasonable rates since I have 9 dogs that have to be groomed. I have never had any issues.

This place is terrible. They injured my dog without acknowledging me about it. I picked up my dog…read moresince they were closing early and they were in a rush to leave. I got in the car while the owner got to her car and that's when I noticed blood was all over me. I came to realize the blood was coming from my dogs paws. I was so concerned because blood was EVERYWHERE. They left before I could confront them about it. I went to the vet to check his paws since blood was pooling up. The owner ended up cutting one of my dogs nails short to where it bled nonstop. On another paw the vet said they yanked out his toenail.. it was gone. I want a refund and to warn others to never go there again !!!

I regretfully am no longer a customer of Kathy's Grooming. Kathy has always been awesome. But…read moreafter 2020, the level of grooming skills and customer service changed. Kathy is still awesome. I cannot say the same for the groomers. I had to remind them to clean my dog's ears several times. My poor Yorkie looked terrible several times after being cut there. He looked like a rat. One time they didn't cut the hair from around his ears and I thought his ears were flopping on their own as I never had a yorkie before. It was because they didn't cut the hair on his ears. But, why???? There was an issue almost every time I got my dogs groomed and I grew unhappy over time. Before I put the blame all on Kathy's business, it was my fault for canceling at the last minute quite a few times. So, I can imagine how frustrating that was for her. We finally ended our relationship today when she told me the groomers told her they did not want me to return. I was with Kathy's grooming for 11 years. I will miss her. But, I will not miss Kathy's Grooming the business. There are many great grooming businesses in this area, especially mobile grooming businesses competing for business. If businesses want to stay competitive they should make sure they they strive for excellent customer service or risk losing customers.

Kathy's has always done right by us, a lot of times they'll take or dog without an appointment,…read morewhich is the most convenient thing I could ever ask for. All the ladies at Kathy's are super nice and professional. I've never caught attitude or flak form anyone. My dog is always in and out quickly, with everything I've asked for done in a professional manor. Our dog kipper absolutely loves Kathy, he looks forward to going and getting his nails trimmed. Overall Kathy's is solid, clean, professional. We've only been coming to Kathy's for about a year or so and they honestly keep getting better with time. Much love here!