*Yes, "He will meet with you face-to-face," as the reviews on his website state. (And now Zoom,…read moresince Covid.) *Yes, "He will set you up on the "best plan.'" *Yes, "He will help you understand the complexities of Medicare." (Which change every year.) *Yes, he did all of the above for me. So, "Why a 1-star review?" For those who want the bottom line, here it is - after you become his customer, he does none of the above. I was notified in an email that the med I have been on for two years won't be covered by the pharmacy plan he has me on next year. He states in an email, "Your cost will be $1311.52 per month." When I asked why he can't do anything about it, he replies, "The medicare enrollment date has passed." I call him and said, "You're my broker. You're supposed to take care of your customers. You know I have this med. This is my third year with you." Response - "I have 1800 customers. I can't look at everybody." SO, HE ONLY TAKES CARE OF YOU THE FIRST YEAR. AFTER THAT, YOU'RE ON YOU OWN. ============== Details are below: He does the above bulleted items for his PROSPECTS while courting their business. As an example, he drove 2 1/2 hours from Atlanta, GA, to Augusta, GA, to meet with me two years ago. He has had my business for 2-years. 2021 starts year 3. He has my meds list on file. Today I received an email from him. He tells me the pharmacy plan he has me on is not going to cover my primary medicine in 2021. It is going to cost me $1311.52 per month. My cost last year was $48.61per month. I email him back and ask him why doesn't he put me on another plan? He emails back and states, "Medicare enrollment is over." I pick up the phone and call him. I ask him, "Brad, you've had my meds list for 2 years. The only thing that changed this year is replacing 1 generic with another generic, and adding 1 generic. You KNOW I have that one really high-cost med." I further state, "You're my broker. You're supposed to take care of me!?" You want to know his reply?? "I have 1800 customers. I can't look at everybody," he states. So, THAT is why you'll get white-glove service year 1. You're his prospect. Once you are his customer, good luck. I guess working with insurance brokers is like working with cell phone providers. Every time you switch, you get a good deal. After that, if you stay with them, you're screwed." It took 3-years of trial and error (before I was on Medicare) for my doctor and me to finally find this med that works. Now, after working with Brad, I can't afford it and I'll have to find something else. I sure hope something like this doesn't happen to you if you choose to work with Brad. He sure hurt me. PS: The location for the review states "San Francisco." I live in Georgia, where The Surrett Group does business. I assume San Franciso was put as the location because I signed in with my Google Account.

The Medicare Compare USA was enormously helpful to me navigating Medicare. Quite simply, I couldn't…read morehave done it without Brad Surrett and his team's guidance. His knowledge of all the plans caused him to select the best one for me. His motto is, 'There is no best plan, there is a best plan for you.' I would recommend this service without hesitation." - Margaret Adair "At a time when the amount of incoming information can seem overwhelming, I was put in touch with a representative, that simplified the process immensely. I was confident in his expertise and objective professionalism. Suddenly what had seemed complicated, with his help, became a far simpler decision. I am very grateful for the timely and effective consultation from Emory's Medicare Insurance Helpline." - Mary Abott

After contacting several independent agents to secure homeowners and auto for our upcoming…read morerelocation to Georgia, Scott was the first (and actually, ONLY) agent to respond to our inquiry. Within a matter of hours, we had multiple competitive quotes from several insurers. Once we selected the best option, Scott was prompt in providing us all the specifics we needed for the closing on our house - weeks in advance! It was very nice to have one less thing to coordinate during the move. Finding good service these days is rare, and apparently other agencies seemingly ignore potential new business. Thankfully, Scott is an exception and I'd recommend his agency based on service and responsiveness alone. Looking forward to a long relationship with Hansard.

Scott, Jamie and the team at Hansard Insurance are awesome, they are friendly, responsive and treat…read moreyou like family, they are a local family owned and operated business and it shows. I have no words to describe the level of customer service that I have thus far received from the team and hope to be a client for a very long time. Keep up the good work you all. Five stars are not enough you all deserve 10 :) :) :) .

Bobby and his team are excellent! I would recommend their agency for anyone looking for auto and…read morehome insurance.

Checked with several agencies to get the best deal on some liability insurance on some vacant…read moreproperty and all the quotes came back within a couple of $'s of each other (data driven industry) and all with highly rated underwriters. The difference maker here was Bobby and his staff - they were awesome. Bobby took the time to assess my needs and get to know us on a personal level. Conversations focused on what we needed and there was no attempt to pressure us in any way, they provided the options - explained them well and then left the decision to us. Very comfortable...

I would like to thank Ms. Kimberly for helping me find a good deal om my car insurance. She was…read morevery helpful and professional. I give her 5 star rating

Job well done.... Professional and Courteous she knows her stuff thanks for your helpread more

I highly recommend Life Insurance Simplified for all of your insurance needs. Skip the annoying…read moresales call or getting stuck with an insurance salesman who tries to sell you products that you don't need or are not suitable for your lifestyle. You will get valuable advice and product options that make sense for you, your loved ones and your business. And more importantly you will work with someone who is passionate about planning for the future and ensuring that you are prepared for all of those curveballs that are inevitably part of life.

It was a smooth process working with Sapna regarding the business and personal insurance needs for…read moreus. The bank had some specific policy requests that Sapna took over and quickly intitiated the policy to allow for a quick closing. Sapna takes the initiative to find individual client needs and insurance products to fit them without being tied to one carrier alone. We are happy to continue our evolving insurance relationship with her now and in the future!

If you want accuracy or professional interaction, then Greg Hensley insurance agency is not the way…read moreto go, they misquote down payments and premiums, they fail to even answer phones during normal business hours, they don't get back to you in a timely manner, most likely not at all. Once they get your down payment you are basically history to this office. One star is to generous!!!!!!!!!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.