Mr. Ellerbee has decided it would by a good idea to send out mailers with tantalizing Homeowner's…read moreInsurance yearly premiums to trigger a sale. Don't waste your time. The sales associate that answers the phone will ask you alot of questions, then to give you the "REAL" premiums based on upselling Auto as well. My quote on the phone was DOUBLE the quote on the mailer. Mr. Ellerbee likes wasting people's time I guess. But I wouldn't suggest doing business with someone this unethical.

I worked with this office when I first began my policy with Allstate. At first everything appeared…read moreto be fine but the agent that was assigned to me really ruined my experience with Allstate and almost made me change companies. I was taken off auto payment without my permission and this increased my policy. She also increased my deductible to my renters insurance that was paid in full. After I specifically instructed her not to make any changes to that policy. There was no benefit or purpose in me requesting an increase in my deductible for a policy that was paid in full but she says I asked her to increase it. Just like she said I removed myself from auto payment. I'm not sure if she was purposely sabotaging me or these were mistakes that she refused to own up to either way she is a horrible agent in my opinion. I went above her head and complained but the others in the office ignored my concerns and sided with their agent. I eventually switched to the local office in Loganville Amy Reese and I haven't had any problems since the switch. I do not recommend this office. If you must use them I don't recommend Gloria Gregory.

This agency is wonderful to work with. I was able to get my premiums down substantially from…read moreanother company recently. They are quick to respond after the fact as well if you have come up. You can't go wrong with these guys!

I had called State Farm and spoke with Susan about my homeowners and car insurance that I needed to…read moreget it lowered since I was a one income household. Susan went above and beyond helping me go through my policy to see what I needed and where I could lower my premium .it is good to know that people still care about their customers. Pam Broach

I would like to say that so far State farm has been satisfactory to Robert and I. They even bought…read moreus a car from Toyota thru their Bank. I have had fire accidents in home and water accidents along with auto accidents. They have been on point with their services. My husband is deceased now and i am going to hang in there with State Farm, as long as i can afford the insurance. Margaret Taylor, Monroe,Ga. Long time customer

Nothing but good from the start. My first contact was with Mia in the Monroe office. She referred…read moreme to an agent Anna Grace who walked me through each part of their coverage for our home and auto. We saved more than $2,000 from our previous provider! It was all made so clear and easy to make happen quickly to save us big bucks! Highly recommend calling them!

Tammy is our insurance agent. In a day where folks have to call a 1-800 number to get help from…read moretheir company, it is so wonderful to be able to rely on our vet own advocate! Tammy takes care of us; it is that simple. She is responsive and concerned when you have a problem. If you need an insurance agent, consider using Tammy.