I really enjoyed shopping at CarMax. I thought the prices were acceptable and the process very…read moreeasy. However, I did not make a purchase. We later found a different car with all the options I wanted at a comparable price. Justin at CarMax was great and I would truly recommend him and this location if you're in the market for a car.

I had an amazing experience with CarMax! Melissa Parris was wonderful to work with, and all of the…read morestaff members were incredibly nice and helpful. I accidentally left my car registration at the dealership, and they went above and beyond by scanning it and emailing it to me right away. Highly recommend working with Melissa and this great team

Months later and we have 2 vehicles that STILL don't have TITLES!! Owner is not willing to help fix…read moreour issues and is very disrespectful. Complaint filed with DMV. Such an awful process he made seem so easy. And also wanted my first review written and posted before I even left the office so he knows he got a good review out of it. If you would like to know more about this awful situation contact me and I will give you the details of working with these people. If giving no stars was an option I would have done that, but at least one needs to be selected to post. Please save yourself the trouble and go somewhere else. Me and my husband now have 2 cars one with issues and both still no title. Every time Mike is contacted he is rude and brushes it off and says it's not his problem. His paper work has been done incorrectly and we are not the first ones.

Have really enjoyed working with Hoss and Bruce at Automall of Tampa. I work for Kelley Blue Book…read moreand Autotrader and see a lot of dealers throughout the area. I was blown away today to watch how open and transparent these guys are with their customers. They let them know all of the details about their payments and loan BEFORE they even asked them to walk in the doors. The customers loved this respectful treatment and seemed very eager to come in and get their new Hyundai Genesis. I wish that more dealers would take this approach as it saves everyone a lot of time and makes the entire process sooooo much easier and pleasant. Thanks for being one of "THE GOOD GUYS!" If you are in the market, you should definitely give these guys a shot as they have a lot of affordable cars that are in good condition.

I have nothing but excellent things to say about Lexus of Tampa Bay. I had the best salesperson,…read moreJared, and he was incredibly patient with me throughout the entire process. I needed to purchase a car for my mom, who is 87 years old. Her car died, and she needed something reliable. She lives in Spring Hill, FL, and doesn't drive far, and there was no way for her to get to Tampa. I live in California, so coordinating everything was challenging. Jared went above and beyond by arranging for the car to be delivered directly to my mom. I honestly don't know what I would have done without him. Trying to get a flight to Florida at that time was crazy flights were over $1,000 with terrible time slots. Jared made the entire process smooth and stress-free. I can't tell you how much I appreciate him and the team at Lexus of Tampa Bay. My mom absolutely loves her new car. If you ever need a used or new car, please look up Jared--he is absolutely wonderful. I know I probably drove him a little nuts because I wanted to make everything as easy as possible for my mom, but he never hesitated to help. Thank you so much, Lexus of Tampa Bay. Margie Kennedy and Deanne

So I did a thing! I was over the experience with my years of owning a Hyundai and wanted to…read moredownsize from the Pallisade. I've been looking at Lexus for a while and love not only the look but also that it had almost all of my fav features I've had in my previous car. Hubs went and looked and based on the great service we received from Johanas we got Pearl!!! She's an absolute beauty and I love it! From start to finish, Johanas was cool, calm and collected. He didn't rush us into any decision and was upfront with us the whole time. We learned about him personally as he did us and I'd highly recommend him to anyone looking for a Lexus. Great communication and great customer service!! He took the time to sit with me and walk me through all the features and setup. He surprised me by putting a bow on her before I arrived to pick her up. Even prayed over us and Pearl. He's such a wonderful person. Thank you Johanas for your help and such a wonderful experience!

GREAT SERVICE. awesome staff. the process was super easy.read more

They are great and offer quick honest service. I wish I had more recycling to do with them at…read moremoment but I will call them next time I need them.

From the owner: cash for junk carsread more

Waited all day for a response from the owner. Then,Alfredo wanted to only pay 1/2 of agreed upon…read moreprice. Questionable business practice in my opinion.

I recently had the pleasure of purchasing a vehicle from Tampa Bay Autonetwork and I couldn't be…read morehappier with the experience! From the moment I walked through the doors, I was greeted with a warm and professional atmosphere that made the car-buying process seamless and stress-free. A huge shoutout to Jen for going above and beyond to make sure I found the perfect car for my needs. She was incredibly knowledgeable, patient, and attentive, answering all of my questions with confidence and care. She took the time to understand what I was looking for and never once made me feel pressured to make a decision. Jen truly made the experience enjoyable, and her expertise and honesty were refreshing. She even followed up after the sale to ensure everything was going smoothly, which speaks volumes about her commitment to customer satisfaction. If you're in the market for a vehicle, I highly recommend Tampa Bay Autonetwork and especially Jen. Exceptional service, an amazing team, and a fantastic selection of vehicles--what more could you ask for? I will definitely be returning for future purchases and recommending them to all my friends and family!

My boss buys 2 or 3 cars/year and said that this was the most refreshing buying experience he has…read moreever had. He could not believe how quickly he was in and out and how there were ZERO surprises with the vehicle that he purchased or any of the paperwork. Very glad I recommended him to see these guys. Lou and Mike are some of the best dealership owners I have ever encountered in my 20+ years in Automotive. They know their business, AND they know how to treat their customers. Never have I seen another store put so much thought and care into their operations and refining the customer experience. I love the fact that they have 99+ photos of every vehicle. It really gave me a chance to understand all of the details of every car before I had to spend anytime at their store. Also their indoor showroom sure doesn't suck at all when you are car shopping in sunny Florida.