Quality of work was good. Job promised in 2-3 hours. It took…read more7 days. Price quoted was $179. Price charged was $249. Tried to return ring without box that it was dropped off in. Nice people, just disappointed in the overall experience as my fiance waited a week to wear the ring she was promised in a few hours.

I'd never seen this shop until recently. I think they might have moved to a more visible location…read morewithin the mall. The service was great! I had to find someone to fix the clasp of one of my gold hoop earrings. It's my favorite pair, and I just can't live without them. I was so happy when he told me that it would only take 30 minutes to fix. I did a little shopping in the meantime. It was ready when I returned. He also did a little soldering around part of the earring where I accidently bent it. Yes, I tried to fix it and made it worse. Isn't that what always happens? Anyway, I'm very happy with the repair. It's good to know that I can always come here when needed. It's so convenient having it at the mall.

I went in to sell some coins left to me by my deceased father. I did my research before I went in…read moreso I had an idea of the value of what I was selling. Jacob was absolutely fantastic! He did his own research and his valuations were completely in line with what I was expecting. Pawn shops often get a bad rap because some in the industry try to take advantage of customers. But Pawn shops in reality are great places to find new treasures! When you find a good one - become a customer. You can find some great deals! I highly recommend the Gold & Metals Depot.

Customer service!…read more I've had pleasant experiences before here so I'm giving two stars. Today I went in to buy a chain and a gold bracelet and had a terrible experience. A disheveled young girl was assisting and had a nasty attitude. I asked for pricing and she gave me a higher price than the previous day. I said no thank you, I'll come back another day. She called for some young guy to ask about prices and he gave an even higher number per gram, showing inconsistent prices based on the employee you ask. My mother asked how the diamonds work and the young woman said I'm not getting into that because he just denied me. So I said "you can't answer her question because I didn't buy from you? What's your problem, what are you giving attitude for? She responded are you serious right now and then asked to get some boy out who came from behind the counter, not to de- escalate or actually give some customer service but to ask us to leave. He's apparently the owners son and couldn't provide any service or consistent pricing. If you see an older white gentleman or an older guy with jet black hair, buy. If you see children who look like they have trouble speaking to people, leave! Very disappointed considering I was going to spend 2500 on a silver chain and a gold bracelet. Wish I bought it yesterday but now I doubt I would be back again. Lost a repeat customer today.

Horrible and expensive Needed a crown and they replaced…read morewith non matching piece. They didn't even consult if I was ok with a non matching color.

Very helpful. A wonderful place to go if you have a watch that you need fixed…read more I would highly recommend this place. We were able to get batteries, bands as a lot of information about our watches that we did not know. I would go back to this establishment no matter how far away it was.

I needed 11 glass awards in 3 sizes with custom logo, font, etc. I'd looked online, but could find…read moresomething in my budget or trust that the engraving would be perfect. Bayshore Trophy will make you want to buy local and support our community businesses! They delivered real customer service, by listening to my needs and offering practical options. They not only met my timeframe, budget and provided excellent service with a smile- they came in under budget and early. Christy zoned into my product needs and helped with selection and ordering; Daryl was excellent, patiently working with me on my engraving details and Mr Charles Curry himself, helped me for my order pick up. I feel the love from these folks and can't wait to hire them again for next year's awards!

I needed a trophy done in a few hours notice for a donor to our non-profit after we realized he had…read morenot been sufficiently acknowledged for earlier contributions. I called other trophy shops around and got the same line, cannot be done in less than a week and no matter what I was willing to offer as their assembly protocol could not be violated. I called Charles at Bayshore and explained the situation to him. He was completely willing to put other items on hold and do it today. He sent me the model which looked perfect within one hour and when I told him it was good to go he had it done in less than one hour and called to tell me it was done ahead of time. I took the trophy to the benefactor and he was overjoyed and felt fully validated, him and his wife shaking my hand and donating more then and there. Thanks to Charles for his dependability and willingness to help in a real pinch. GH

We worked with Andrew to get a bunch of shirts for our coffee shop. He stayed on top of it and got…read moreus some great tshirts sent over in a hurry. Great company to work with Fantastic customer support

Super professional. Great work, quick turnaround. Ordered 30+ shirts and they were ready within a…read morecouple of days. Very patient with changes and input.

I go to Jodi for all of my engraved needs! I have five dogs, she makes all of my dog tags, I have…read moretags for my horse, halters, tack, and this emergency stall plate was such a great idea