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    Value Pawn & Jewelry

    2.3 (3 reviews)
    Open • 9:00 am - 7:00 pm
    Updated 2 months ago

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    Best Buy

    Best Buy

    2.0(90 reviews)
    2.4 mi•Brandon
    •$$

    Service here is horrible…read more Ordered ahead for pick up and waited for the "ready to pick up" notification. Took over the alotted 1 hour, but that's okay. Finally got the "Ready for pick up" and made my way over. I arrived, checked in, and talked with an associate. It wasn't ready to pick up. They had to still pick the item. More time passes and the item finally makes it up to the counter. Then we waited....and waited... and waited. The original staff member was too busy to check us out and asked another staff member to do it. Then they never actually tell us it's ready. It's a heavy item and they don't load it or offer to load it. Clearly a two man lift item and they say I can take the dolly and don't come to help. Poor customer service. Not the way Best Buy used to be.

    Staff are nice and friendly, but they did a terrible job of online order pick up. They took a long…read moretime to get the item from the back even though the app said the order was ready for pick up. They brought it out and wouldn't check us out to let us go. When another guy finally did scan or punch in whatever code they needed to in the back, they didn't even tell us it was done. We were just standing there. The lack of communication was ridiculous. Even when other staff asked us if we were being helped, they didn't help.

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    Best Buy - With some help from the gang in blue, I'm ready for a new project!

    With some help from the gang in blue, I'm ready for a new project!

    Best Buy - Posing with the palms! Scenic setting for this Best Buy, along SR 60 in Brandon. July 2026

    Posing with the palms! Scenic setting for this Best Buy, along SR 60 in Brandon. July 2026

    Best Buy

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    MIT Computers - Brandon Store (SR 60 & Gornto Lake)

    MIT Computers

    2.1(27 reviews)
    2.0 mi•Brandon

    I thought they were honest, professional, and fair. I brought in my Kindle for repair. It wasn't…read morepowering up or charging. I thought maybe it was my charger. So I tried another charger which didn't seem to work. That's when I decided to drop it off at MIT Computers for diagnostics. It was $20 to run a diagnostic on it, and they told me they would call me in a couple of days. They called and told me that the Kindle started right up during the diagnostic test. I guess it had to be reset or something. I was told to bring in both of my chargers to check them out. I did just that, and there was nothing wrong with the chargers. Also, my Kindle was working and there hasn't been an issue with it since. They could have just said it was the battery and charged me more money to replace it. I wouldn't have known the difference, but they told me I didn't need one. I have a friend who used to take her laptop to the one on Dale Mabry before it closed. She was very happy with their service. In fact, she's unhappy because they are no longer there, and didn't know they had a shop in Brandon. Now she knows after I told her about my experience. Hopefully I won't need to come back any time soon, but this is the place where I'd bring my Kindle or laptop in for repair if ever needed.

    6 minutes ago NEW…read more I don't recommend this location. First, they say 3 to 5 days to diagnose the issue but can't even meet that time line. Then when asked about it on the 6th day, they say, "we'll, you did bring it on the afternoon of the 1st day". I requested if they could not complete the diagnostic by the end of the 6th day to give me a call so i could pick up the pc and give my business elsewhere; they said "sure". Well, at 5 pm on the same day, Saturday, I call and they are closed until Monday. Totally unprofessional!!!

    Photos
    MIT Computers - PC

    PC

    MIT Computers - Customer was charged $490 for NO WORK. NOTHING WAS DONE. THESE ARE INTERNAL NOTES MADE BY THE TECHNICIANS. ABSOLUTE CON!!!

    Customer was charged $490 for NO WORK. NOTHING WAS DONE. THESE ARE INTERNAL NOTES MADE BY THE TECHNICIANS. ABSOLUTE CON!!!

    MIT Computers - Upcharged $130 for a normal laptop battery. NOT AN INTERNAL BATTERY, AN EXTERNAL ONE. Which means a 2 minute fix. STAY AWAY

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    Upcharged $130 for a normal laptop battery. NOT AN INTERNAL BATTERY, AN EXTERNAL ONE. Which means a 2 minute fix. STAY AWAY

    Best Buy

    Best Buy

    2.6(123 reviews)
    13.3 mi•West Tampa
    •$$

    I needed to update my old desktop, and a team member assisted me with finding a new one that met my…read moreneeds. I purchased a new desktop and monitor and I'm very pleased with the performance and quality of the new hardware. The team member did an amazing job with guiding me to a suitable device for my needs. The help is truly appreciated.

    **DO NOT PURCHASE FROM BEST BUY -- AND MORE IMPORTANTLY, IF YOU VALUE YOUR POSSESSIONS AND THE…read moreSAFETY OF YOUR FAMILY, THINK VERY CAREFULLY BEFORE ALLOWING BEST BUY TO INSTALL ANYTHING IN YOUR HOME.** I purchased a new television from Best Buy, purchased the television mount from Best Buy, and PAID BEST BUY to professionally install the entire package in my new apartment. Today, I was standing in my kitchen when I heard a noise. I looked into my living room and my stomach dropped. **MY ENTIRE TELEVISION AND WALL MOUNT WERE PULLING OUT OF THE WALL.** The mount had come away from the wall and the television was apparently being held up by only ONE remaining screw at the bottom. I was home alone. I had nobody there to help me hold the television, nobody to help me lift it off the failing mount, and nobody to help me get it somewhere safe before it came crashing down. And all I could think was: **What if I hadn't been home? What if a child had been standing underneath it? What if a pet had been underneath it when it fell?** This wasn't a television I hung myself. **I PAID BEST BUY FOR PROFESSIONAL INSTALLATION.** When you pay a major national retailer to professionally mount a large, heavy television on your wall, you should be able to trust that it was installed safely and securely. So I immediately called Best Buy expecting them to take the situation seriously. Instead, I was told that because the installation was more than 90 days old, they would not warranty it and that I would have to pay **nearly $200 for someone to come out and LOOK AT IT.** I was also told I would have to "get on the schedule." Let that sink in. **The television that BEST BUY installed was actively pulling out of my wall, and their response was that I could pay them almost another $200 and wait to get on their schedule.** I was so disgusted that I hung up. And then it got even worse. This happened at approximately **3:00 PM on a Friday afternoon of a holiday weekend.** Somehow, I was lucky enough to find an independent professional named Steve who understood the urgency and arrived within approximately 30 minutes. When Steve safely removed the television and mount from the wall, we discovered what was behind it. **BIG SURPRISE -- IT WAS A SHODDY INSTALLATION.** The mount had locations available for FIVE screws. **Best Buy's installer had used only TWO.** The two screws weren't even the same length. The longer of the two screws had been installed at the BOTTOM of the mount instead of the top, where significant pull-away stress occurs. So for all of this time, I had a large, expensive television hanging on my wall and had absolutely no idea how it had been installed behind that television. Why would I? **I PAID BEST BUY PROFESSIONALS TO INSTALL IT.** That is the part people need to understand. When you hire someone to install something in your home, you're not standing behind them inspecting every screw. You are PAYING THEM because you're trusting that they know what they're doing. You're trusting that the work you cannot see has been done correctly and safely. Apparently, that trust was misplaced. To make this even more unbelievable, **I ALSO PAY BEST BUY FOR THEIR TECH SUPPORT/WARRANTY MEMBERSHIP PACKAGE.** You can be assured that I will be cancelling that as well. Why would I continue paying a company for protection and technical support when I cannot even trust the quality of the installation they performed in my home? This isn't about a late delivery. This isn't about somebody being rude at a checkout counter. This isn't about receiving the wrong television. **THIS IS A LARGE, HEAVY TELEVISION THAT WAS PULLING OUT OF MY WALL AFTER I PAID BEST BUY TO PROFESSIONALLY INSTALL IT.** And when I called them while it was happening, instead of hearing, "That should not happen. Let's make sure you are safe and get someone there," I heard about their 90-day policy, another nearly $200 charge, and getting on a schedule. That response tells me everything I need to know. If you're thinking about buying a television from Best Buy, televisions are available from plenty of other retailers. But if you're considering paying Best Buy to install something heavy in your home, **PLEASE REMEMBER MY EXPERIENCE BEFORE YOU MAKE THAT DECISION.** Ask exactly how many fasteners will be used. Ask whether they're going into studs. Ask what hardware is being used. Ask whether the installation meets the mount manufacturer's requirements. And do not simply assume that because the company is Best Buy and you're paying for "professional installation," everything behind that television was necessarily done correctly. I made that assumption. **I WILL NEVER MAKE IT AGAIN.** Based on my experience, **I cannot recommend Best Buy installation services and I will be taking my business elsewhere.** Best Buy, you should be embarrassed. You had an opportunity today to hear, **"The television YOUR installer mounted is coming out of my wall,"** and imm

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    Best Buy
    Best Buy
    Best Buy - So many Chromebooks

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    So many Chromebooks

    Value Pawn & Jewelry - jewelry - Updated September 2026

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