I'm very disappointed with my experience at Hello Sugar, inside Sola Salon, Suite #9
I confirmed my appointment, completed all paperwork in advance, and received multiple reminder texts. I followed every instruction they gave. After making the drive to their location, I was informed that my appointment had been canceled.
What made this even worse was that they blamed me for the cancellation, even though I had already confirmed. There was no attempt to fix the situation, rebook me quickly, or offer any apology or anything.
This was a huge waste of my time and gas. Customer service was extremely lacking, and the situation was handled very poorly.
Save yourself the frustration and take your business elsewhere. There are much better salons that actually respect their clients. read more