We needed to have the catalytic converter replaced on our 15-year-old Honda Accord. The local…read moredealer had advised us to find somebody else to do the work because he said Honda charges a lot for catalytic converters. We called Tuffy, talked to Todd Williamson, and got what we thought was a reasonable quote, took the car in on the following Saturday, and they were very quick with the replacement. They also caught a few other things that needed attention and we authorized them to go ahead with those. I was very impressed with their professionalism and I highly recommend them.

Cedar Falls Tuffys is the worst auto shop I have ever been to. we had our can towed there because…read moreit wouldn't start. they said it needed a new starter. we got it home and it wouldn't start. we towed it back there, they fixed some wiring to the starter and said we might need a new battery. We got it home and the next time we used it, it didn't start. we called them and they said we need to try to jump it before towing it again, as it must be a defective battery since we didn't get it from them. I said I will NOT be towing it again. We towed it somewhere else and they said it needed a new starter. sparks were flying everywhere from it. Tuffys will NOT stand by their shoddy work.

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

whatever you do if you're thinking about going to him grab a hammer and hit yourself in the head…read more This man either has dementia or is absolutely crazy. I have gone to him eight times in the past two years at first he was OK never remembers you but every time it gets worse and worse and every single time he yells at you on the phone this time was it. I took my car to Tuffy's after Ericksons did $400 of work on my car and my service engine light was still on and then he asked me if I had any problems with my brakes I've never had an issue with my brakes until I left his shop the next day I went to Tuffy's in they said that he drained my brake fluid was completely empty I've never had problems just had an oil change all things were tapped off and go in the same place to have an oil change for the last six years but all of a sudden it was empty or you serious so he's trying to cause problems on my car now I need brakes and my calibers are bad because I drove with no brake fluid in my car this is not even half of what this man is done do not waste your time he is legitimately crazy and he forgets everything he could have your car for a week unless you call him he wouldn't even start on it it could be sitting in front of his door he does not remember anything. Worst experience of my life Dealing with cars

When my cars have issues greater then Oil Changes, I go to Chuck Ericson. I have had my cars…read moreworked on by Chuck and his team for many years. I trust Chuck and know that he knows how to fix my car so it will run. I put many miles on my cars as I use them for work and they have to go - no question. When the cars have issues or need brakes replaced, I go to Ericson Automotive. Chuck has many years of knowledge and can be trusted to give you solid advice, do a great job, and charge a fair price for his work. If your cars need to be seen by someone you can trust - choose Ericson Automotive.

John does a fine job looking after my Gen II Prius…read more from exhaust analysis to battery

I have had Mad Hatter repair several cars for me and I have been completely satisfied with the cost…read moreand the work. They took care of the problems that I came in for and I didn't feel like I was being pressured into spending more money on unnecessary items. They discussed problems that I was unaware of and gave me a fair accounting of how critical the problems were.

Good service, reasonable price. Good staff . Had an oil change and engine filter change.read more

Do not go here, scam left and right. Got the "nicest" tires money could buy, supposedly last up to…read more70,000 miles, then come to find out 6 months later that I was driving on them wrong and need new ones after only 8k miles?! How convenient that a tire repair shop makes it so you have to come back and get new tires every 6 months!! Go to a local small town, these big shops don't give a rip about you, they are only after your wallet.

I'm always impressed with the level of service Keith provides. It's not your standard tire shop…read more First you go to Tirerack.com make your selection at considerable saving compared to most retail tire shops. Authorized installer. Meaning Tire Rack ships directly to Larson wheel . When your tires arrive usually 2-5 days. They call to arrange your install. Save a little money, receive unmatched quality. Odd size or high end rims this is your guy.

I have had two sets of Tire Rack tires installed here. You will find Keith to be very professional…read moreand do a thorough job of installing and balancing your tires. You won't be disappointed! If you want it done right, bring it here!!! Randy

This business provided me the best auto repair experience I have ever experienced. You know as a…read morewoman you are always leery of shopping for service. But what I received today from the phone call making the appointment and then the service man who walked me around my vehicle and showed me everything that was wrong!!! There were no hidden prices everything was just as he quoted. If you have ANY automobile problems Tuffy's on Ansbrough is definitely the place.Thanks Alex and your team I will definitely be back . I recommend anyone with auto problems to go see them

I've had an amazing experience at Tuffy's in Wloo. They went above and beyond to fix my car and…read morehelp with payment options. Just wonderful customer service and auto-repair experience.