ashley was great! she listened to what we asked for and gave my…read moregranddaughter amazing highlights and haircut. the salon is quite lovely and all the employes were so welcoming all around wonderful experience. we will look forward to going back. there is nothing like going to a real salon to get your hair done.

Love this salon! Ashley always does an amazing job on my hair. I always come here for blow outs and…read morehair treatments. She gives that perfect smooth blowout and if you are looking for waves or curls she can do that too. She's also great with extensions. And if you are looking for more of a style or updo, then she is great at that too. Great location with a very talented team. Give them a try and you cam thank me later :-)

my first time here sasha did a great job on my hair…read moreshe listened to me and told me she would take care of it and she did I am so happy with the cut!!!!

I had a family emergency and had to leave town and Hope was kind enough to juggle things and get me…read morein before I left .. she worked her moracles and I feel I can handle anything now God Bless You Hope kathy

After being a customer for almost a decade ( my first appointment was in 2015/2016) I found a new…read moresalon. Bri the stylist the last few years constantly cancelled and rescheduled appointments, leaving me to book at another location/ with other stylist. I'm tempted to post 2-3 years of texts messages of her cancelling and rescheduling not including all of the phone calls made by the receptionist). This wasn't for family it would be for social events, to extend her vacations or if it wasn't to cancel the actual day, it would be to move my appointment up hours earlier the day of or the day before. I'd say 80- 90% of my appointments were rescheduled/ cancelled over the last 2/3 years. Most recently I had to book with another stylist at the other location (see review) who destroyed my extensions. My new stylist confirmed the incorrect placement and the inability to salvage them. When I complained about what had happened I was told to buy new extensions at my next appointment. These still had at least 6 months of use and are very expensive. I refused to let the stylist who then tried to lie about what happened fix my hair and have me pay for it. If she had taken responsibility for her mistake I would have felt comfortable with her fixing it. I insisted for a refund for the cost of only the cut and move up (not the color, she did a good job on the color) and was met with back lash since "they don't do refunds". They threw in my face the fact I was in the hospital and had to last minute canceled (2 hours before my appointment) as I didn't contact them sooner because I was sick and unable to ( they evens called it a no show). All while failing to see how she cancelled/ rescheduled the majority of our appointments the last 2/3 years for social engagements. I had only last minute cancelled once in about 10 years. And we parted ways. The entire situation was handled unprofessionally and inappropriately. Bri had other wise done an excellent job on my hair over the many years I had gone to see her. I'm happy to say my new salon respects my time and my schedule, is consistent and the quality of my extensions is much better. It was for the best.

Amazing. Seriously. One of the best salons this country has. Staff is amazing, goes above and…read morebeyond. These people are artists and incredible at what they do. End of story.

I HATE leaving bad reviews but I'M ABSOLUTELY PISSED, STEAMED & IRATE!!!! STUPID B!TCH can't cut…read morehair!!! SO UPSET & CRYING...Can't even look at myself in the mirror!!! Like a lot of people on here, the stylist Marcella did NOT follow my clear directions!!: NEEDED a Faded/Blended cut from a 2 at the base to a 4 on top. BLENDED!!! NOT HARD!! SIMPLE HAIRCUT!!! I mentioned that MULTIPLE times to Marcella because I am a new client and NEEDED her to understand EXACTLY EXACTLY what I need. I EVER SHOWED HER A FUKIN PICTURE FROM MULTIPLE ANGLES OF EXACTLY WHAT I NEEDED. My hair is MY IDENTITY!!! Gave me a FUKCING butch MMA grunt military cut. NOOOOO!!! I've had other stylists go a little longer just in case and then we can ALWAYS take more off. I don't want to feel like a fukcing jock ass male. Unfortunately, she was in a rush like who gives fukc about this degenerate I have a more important client next getting a more expensive style so f the cheap ass for under $50. She cut a single length on the sides that was too short and did not blend with the top. NOOOOO!!!! It was my mom's birthday too so she fukced that up as well!!! Perhaps the problem is that this studio books appointments in too short of blocks which doesn't leave time for quality and attention. DON'T FUGK WITH MY HAIR IF YOU'RE GOING TO RUSH!!! I am paying OUTSTANDING money for a QUALITY haircut. Do I have to physically fight your next client just to ensure I get the necessary time and day for a good haircut?!?!? It absolutely should not come to that. I'M SO PISSED!! In addition to demanding my money back and filing a dispute on my charges, I am at the precipice of filing a freakin lawsuit for emotional distress. I am dealing with a very recent onset hearing issue and have a VERY IMPORTANT engagement coming up where I want and demand to look FANTASTIC. Now, I feel like complete shit! No way should this be acceptable, ESPECIALLY at a boutique EXPENSIVE hair salon where QUALITY IS DEMANDED!!! The studio policy clearly had her rushed to attend to the next client who was probably more important because she had a more expensive hair job with cut, color, and otherwise. I just had a simple short haircut that should have been easily handled if she had followed my directions but she either didn't care or was otherwise too inattentive to give me the cut that I needed. I had to go back to have somebody else blend it in and was forced to have it cut shorter to blend in the top. Just FOLLOW DIRECTIONS! If the stylist has a concern or unsure, please communicate!!!! This is especially true for new clients like myself. SOOOO PISSED because I thought that if I paid a lot for a supposedly prestigious hair salon, I would get top notch service that I paid for but sadly no. In addition to losing myself as a repeat customer, you lost the business of my family and friends. We are all dealing with a LOT of Stress in our lives. We should be able to go to a hair salon and RELAX!!! Nobody should have to be on pins and needles praying and hoping that they get the exact cut that they describe and showed when paying near top dollar. I pray that the studio takes immediate action to ensure that this never happens to another client.

Marcella did my IBE extensions, and I absolutely love them. I was worried about getting them done,…read morebut they are wonderful. I've had no issues whatsoever, they're lightweight, I do not have trouble sleeping in them , i can do my own hair with no issues. highly recommend!! I LOVE my hair now. And I get so many compliments.!!! Thanks Marcella Alverina Shelby Twp Location

My first time at this Salon was last week. I was a little nervous because of one bad review but…read morethen I thought, that is probably just a disgruntled ex-employee. I walked in and the Salon was so beautiful, three gigantic chandeliers, new everything and so clean! This is a Salon for Women and Men! I arrived a little early so I was watching men get their haircut. Wow, amazing results. Everyone was happy. My turn in the chair on the womens side and Nazik was so warm, funny and welcoming. She's very serious about her work and loves what she does. She truly does. I showed her a picture of the color I wanted and she nailed it. I am beyond happy! There is nothing bad I can say. It was the perfect experience. I have my new stylist.

Great haircut! Very stylist and was able to work with my baby-fine hair! Will make another…read moreappointment for color.

Great job! I just flew in to Detroit on A Sunday afternoon and was able to get a fantastic wash,…read moredry, and flat-iron done in under an hour without an appointment (my hair is naturally curly and a bit past shoulder length so this can be a feat sometimes)! Did not feel rushed, very clean and comfortable environment.

Very bad experience. They wanted to charge me $40 extra because my hair is natural. I explained…read morewhen I called I had natural hair and I only need a shampoo and light blow dry. Once my hair had been shampooed and conditioned I sat in the stylist chair only to be told it would be an extra charge. I left with wet hair and 4 ponytails. What a nightmare the day before my bridal shower. Will never return.

Ashley did my hair, beard, eyebrows, hair color, and hair wash. She did a great job with it all!…read moreFull service at a great price and very quick delivery. Thanks Ashley

Difficulties managing their own schedule and the customer service situations that creates for them…read more Notified less than 5 minutes ahead of my son's appointment his stylist was an hour behind, and he'd have to see another stylist. I don't think she fell an hour behind with those five minutes, there was simply no foresight to notify the customer. Separately, I received a call the day of my appointment notifying me that my stylist was ill, and was asked if I'd like to see someone else or reschedule with the same stylist. I opted to see the same stylist, and was told I'd receive a call with options for another appointment, but did not receive that call.

I had an awesome experience with Lisa today! Besides her running a little late...I LOVE MY HAIR!…read more She was so polite and walked me through the whole experience. Her space in the building is very cute and comfortable as well. Will definitely be going back :)

Great job on hair cut blow out and the eyebrows!!!! Had great deal on Groupon which I totally…read moreappreciated!

I just went there for the first time. Kristen did my hair and I absolutely love it and she was so…read morekind and informative to help transform my damaged hair! I really appreciate the time she took to help me!

Jennifer from Abby Brookes salon gave me the very best cut and style I've ever had! Everything from…read morethe great shampoo to the cut then style was great! She is a gifted stylist! Highly recommend!!!!!