Madelyn is a superstar! I have been disappointed with the outcome of my hair over the last few years and decided to try Tangles. I was lucky enough to have my appt with Madelyn. She listened, made some recommendations and then gave me exactly what I asked for. I've been to her about 5 times now and she knocks it out of the park every time. She is wonderful! read more

Way over priced. I was quoted way to high (in comparison to other salons) after my consultation and decided not to get what I wanted done. But the lady did offer for me to get a treatment and I asked how much it would be and she told me $32... I thought that seemed reasonable so I had her go ahead and do it. When I went to pay, before tip, it came to $54.... I'm not sure how that happened but I would just warn anyone going that you are going to pay much more than anticipated. read more

I enjoy coming to this salon. The environment is so relaxed and welcoming. Today I got a haircut with Cali. She is the gentlest hair dresser I've ever gone to. She is a pro for sure! My haircut looks amazing! Cali was quick and great to talk. read more

I've been going to Tangles for nearly 8 years now, and I have yet to find a salon that even comes close to rivaling them! I have fine, frizzy, fragile curly hair, and I'm also super picky and particular about how it's cut and styled. I have had at least four or five different stylists in the salon cut/color/highlight my hair over the years, and I have never been disappointed. I'm a travel nurse; I've been to salons all over Tennessee, Georgia, Texas, Missouri, and Massachusetts, and I come back to Tangles every time. read more

We love Tangles Salon! This was our first time being back since the pandemic began. They followed all protocols issued by the state and were very professional in keeping the clients and employees safe. All employees were wearing masks. As always, we were not disappointed by their level of professionalism and service! Thank you! read more

I had my first appointment with Georgia today and have to say I am really impressed with the salon as well as Georgia. It's very clean, everyone is super friendly and helpful and the customers are all treated very well. I even got a 20% product discount for being a first time customer. I got a super cute cut and will be continuing to go there! read more

I love this place. It's so classy and I always feel super taken care of! Even after my favorite stylist left, I found another when I went in for a bang trim! Wowza! Dre can cut or color my hair any day - thank you! read more

I never leave disappointed! Jamie does an amazing job and I always enjoy my time in her chair. I highly recommend her and the salon

My hair looks very pretty for the First time in years. Leah was my stylist and she took her time and was very detail oriented. I loved her personality and sweet demeanor. She does an excellent job! I will be back! Heads up, you pay for quality so keep that in mind. If you're looking for rushed, cheap quality walk in color jobs this is NOT the place for you. I encourage you to try Tangles, you'll love it! read more

THE MOST TRAUMATIC SALON EXPERIENCE I'VE EVER HAD. I was a first timer to this salon and saw Haley. My hair had taken three years to get to the shade of blonde I was in love with. I came in to touch up my roots and lighten my darker parts. She assured me that most of her clients were blonde and that I should trust her. Tangles had me sign a contract stating I understood they were using bleach. Not knowing much about hair I signed. BIG mistake. When I was finished they had bleached my scalp and left the toner in for way too long. What I was left with was hair that was not only purple, but darker than it had originally started. I called back 30 minutes sobbing asking them to fix it and they told me they would have to get back to me. Two days later they gave me a call to come in so they could take a look at it. In that time my hair had already started to fall out in clumps. I wake up every morning with a pillow full of grey/purple hair. When they finally got me in they showed me the contract I had signed saying this what I had asked for only for me to discover the STYLIST HAD ADDED MORE TO IT. In shock I insisted with the manager that this had not been what I had signed and that Haley had been trying to cover her ass. I asked if there were cameras because this would obviously render her actions but they informed me that they did not and they couldn't believe my story. Instead of offering to fix my hair they told me they would allow me to come back and give me 40% off...I asked for a refund and they also refused. They wouldn't even fix their mistake. read more

Tangles Salon - My finished product. I went from platinum blonde to this mess. My hair is falling out in chunks - Makeup Artists Near Me - Mount Juliet, Tennessee

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On the basis of the service received, I was quite happy with my haircut although I expected more based on so many good reviews. But what completely shocked me was the fact that none of the staff members wore a mask. It made me feel unsafe and it felt like they were not prioritizing the health and safety of their customers or staff. Not going back anytime soon. At this time, I'd rather put my safety first. read more

Love this salon. Sylvia is fantastic. Recommend . Maybe hard to get appointment without booking in advance.

Great place to get your hair done. All of their hairstylist are great. If your on a budget their newer hairstylist are a little less expensive and they are great. The decorations and atmosphere is always perfect. If they offer you a drink, get the spiced tea its amazing. read more

Tangles Salon - Love this place, waiting for my sons hair to be cut. - Makeup Artists Near Me - Mount Juliet, Tennessee

Taylor did an amazing job fixing what a stylist somewhere else ruined! I woke up the next morning and was very easily able to style it the same way! Easily the best haircut I've ever received! They also do a great program with your first three visits. 1st: 20% off product 2nd: Free eyebrow service 3rd: 20% off a new service (so save your color for this one!) read more

I would not recommend this salon to anyone. We recently moved here & I was on the search for a hairstylist. I contacted Tangles and was assured that I was booked with someone who knew how to do blondes. They put me with Madelyn. Aside from our conversation being uncomfortable and feeling totally judged, she did not know blondes. When I left the salon, my hair was a brassy, dull purple. I called the salon after I got home and realized just how awful my hair looked. I was told by the receptionist that they would let their "call back manager" know and give me a call back... no return call. I called again and was told the same thing: "oh we will get back to you".... Didn't hear a thing. I even texted the salon and was ignored... so I called one more time and got the manager. She was the only positive outcome from this entire experience. She got me back in to see Madelyn. When I walked into the salon, I was greeted with dirty looks and pure judgement. When I got back in Madelyn's chair it was clear that I had totally inconvenienced her and she didn't understand what I was saying nor did she care frankly. She re-did some of my hair and I was left leaving the salon with brassy, purple hair. After this I called the front desk because I just wanted answers and I wanted to see someone else... I had spent $270 for something that looked like a color job from great clips. I received the same response -- super rude front desk staff & literally no one that would call me back after I plead with them to call me back. So I just gave up... I am not one to write reviews. We are all human and stuff happens, but the customer service and quality of work at Tangles is appalling. As a business owner, I could never imagine treating customers the way I was treated and creating an environment that intimidates clientele & completely blows them off. Madelyn should've gone out of her way to make this right and she didn't and I can honestly say I've never been more disappointed in an experience in the 20 years I've been getting my hair done at salons. Save your money and go somewhere else. read more

It has been a while since we had a bad day at this place I never got around to writing a review. We paid over 400 to have hair and makeup done for my wife on our wedding day. The 2 girls who did it absolutely butchered my wife's wedding day. The make up was overspray into her hair and all. Good luck to everyone else enter at your own risk. read more

Have had my hair cut twice here with Krystal, and I couldn't be happier! She did an absolutely phenomenal job...exactly what I wanted! I felt like I had gorgeous "Pinterest" hair when I left! The ladies at the front desk were incredibly friendly and helpful, which is in sharp contrast to many other salons I've been to in which the receptionists seemed aloof, snooty, and unprofessional. Tangles has definitely made a repeat customer out of me, and I've been telling all my friends about it! read more

Tangles Salon - Love my haircut and style from Krystal at Tangles! - Makeup Artists Near Me - Mount Juliet, Tennessee

What an awesome appointment I had today here!! Amy was great. I was nervous, as I just moved here and have had the same stylist fur 17 years, but she was great, the salon is amazing!! Excited to find this gem read more

I just recently moved here and looking for a place to have my hair colored and styled. Val did an amazing job especially on my color. Give her a call. read more

Mercy is wonderful stylist. She listens and give her suggestions without going on her own path with my hair. Love coming for great color and cuts! read more

Leah at Tangles is amazing! She gets my color perfect every time and her massages when she washes my hair are the best

Sketchy. Called to book an appointment & the front desk lady said the prices on line aren't accurate or updated ????

I had my first appointment scheduled for a color correction today at noon. About 20 minutes before my appointment, they called and asked if I could come at 1pm instead as the stylist was running behind with her current client. I said no problem. I ordered my lyft, if broke down. I called the salon and they said no problem. Ordered a 2nd lyft and they were on their way. I called the salon 10 minutes after my scheduled appointment and was told they could no longer do my hair as there was not enough time today because they closed at 4 and they were not going to ask the stylist to stay late. So if you knew you were not going to have enough time to do my hair after bumping me an hour, then why did you schedule me so late in a short work day. This was a gift from my parents for my birthday in 2 days and now I can't even get this done. I am beyond upset. I will never go back there. My birthday is literally ruined. read more

I have been going to tangles for years. I live in Florida and every time I am in town I make sure to get an appointment with Georgia! She knows exactly what to do with my hair, and I leave feeling beautiful! The staff is extremely friendly and work very well together. I notice if someone is not busy they will sweep up other stylist booths or help with blow drying. I love the boutique atmosphere and feel at home every time I'm there! Wish they had a location near me! Highly recommend to anyone looking for a new salon. read more

This place is amazing! I was referred to Promise by a friend and she did an INCREDIBLE job on my hair. I went in with an idea of what I wanted and a picture and boy did she deliver. Unfortunately, she is moving to Florida but I will still come back every time my hair needs some love because this team is talented. read more

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My coworker recommended this place as I was new to the area, and I will never look for another salon! Madelyn is AMAZING! She is so sweet, always has great recommendations, and does a phenomenal job! I never leave Tangles unsatisfied. The staff are always so friendly, flexible, and beyond friendly. If you're looking to get your hair cut, blown out, or styled, I highly recommend this place!! read more

I went here for the first time for a cut and my stylist was Mercy. The inside of the salon is very nice. Upon entering, the front desk staff was very welcoming and helpful. When you get a haircut, you get a shampoo, cut, and full blowout. Mercy did a great job with all three. My hair felt and looked amazing after. For my first visit I had 20% off any product. They are a redken salon. I chose one of the products Mercy used on my hair. Overall, it was a great experience and I truly enjoyed myself. Professionally run, high quality salon with competitive pricing. I will be staying with this salon and Mercy as my stylist. read more

I have been going to Tangles in Mt. Juliet for about 4 months now ad really look forward to going into this business. My stylist, Missy is an excellent stylist. I have not been once when she didn't listen to what I wanted to have done, and I think this business needs more recognition. They are busy and rightfully so, they are a great business, so it seems only right that it would be hard to get an appointment, just keep trying. I prefer to have one stylist and not jump from place to place, so if you have patience and a flexible schedule they will work to keep you as a client also. Go visit Missy and tell her I sent ya! read more

This salon is absolutely fantastic. I have worked at and used many different salons in the past and this one takes the cake! I had my first visit today with Dalton, who is an absolute sweetheart and SO talented. I felt comfortable and well taken care of as soon as I walked through the door. The front desk girls were so sweet and genuinely concerned with each guest. Dalton and I went over exactly what I was wanting, as well as what to expect and the process we would use. I have never felt so stress-free at a salon before. Even with a full schedule, the salon was relaxing and not overwhelming or loud like others. Every staff member was eager to help their coworkers and everyone was so professional, which is not usually the case for salons these days. The inside of the building is BEAUTIFUL and employees were constantly cleaning- I don't think I have ever seen such a clean business. Overall, I am so incredibly impressed in every aspect. I will absolutely return to see Dalton and I have already recommended Tangles to so many people! read more

Tangles Salon - BEAUTIFUL bronde balayage by Dalton! Pictures don't do the color justice. He is a hair wizard! - Makeup Artists Near Me - Mount Juliet, Tennessee

Hands down- love Tangles! I can't say enough good things about this salon and specifically, Taylor, my stylist. It's a great, up-beat atmosphere! They are always helpful, friendly & accommodating. Mt. Juliet's best salon! read more

Mercy has done my hair a few times now and I really love my hair. They are always taking classes to keep up with the current trends. Last time they had just got back from a class in NYC. read more

A great salon with a really modern feel. I love the distressed brick wall on the inside. The staff is courteous and so so sweet. Every time I go in, I leave feeling very taken care of. The prices are very reasonable, especially for the level of service that you receive. When you go, ask for Georgia. She attentive and never starts a service without a consultation. She even ends with how she would like to proceed on the next visit. I always end up prebooking because I know this girl is a rock star and I want to make sure I get my cut done! read more

I HAD been very satisfied with this salon. I go weekly for a blowout and have loved the way they styled my hair. Fall came and I was looking for a change. I took several pictures in of what I wanted. I didn't know how to achieve the look but it was a brunette base with different shades of brown and honey highlights. I trusted my stylist to tell me if she could achieve the look or if it would be a process. I was assured the look could be achieved. I was told I needed a root touch up and highlight. I stressed I wanted all the various shades just like the pic. I left with a dark brown base that didn't even cover all of my gray in the back and blonde baby lights. I was devastated. I spent well over $200 and my grays weren't even all covered in the back, much less the color not being close. I called that same afternoon to see how soon I could have my color fixed. I was told that they could put a toner on it and a root tap at my next visit. But to do anything more I'd have to wait a month. I was so upset that no one was really looking at my hair just wanting the same stylist (who was very sweet) but couldn't do what I paid for to help me but a whole week later. I went back to my previous stylist who was the one to show me in the mirror inch long areas of gray root underneath in the back. She told me they should have said that picture was balayage and at least covered the root completely. So I paid for the color correction. When I called to complain and cancel the rest of my appointments they said they would refund the balance I had on my account (they never did) and cancel my appointments no apology or any offer to make it right. It's a beautiful salon, and the people are friendly as long as there is not a problem.... read more

I've been using Tangles for a few years now. Georgia at Tangles is truly fantastic! I can't speak for all stylists, but I've never heard anything negative from anyone else. read more

A great salon with an awesome atmosphere. There is a feeling of teamwork among the staff. Everyone appears to get along which lends itself to a great environment to be apart of. Promise has worked with me for a few years now and she does a great job. She listens to what I want and offers opinions. I always rebook with her. read more

I would highly recommend booking elsewhere in mt.juliet. I'm new to the area and was looking for a place to get a color. The reviews seemed decent here so I called to set up an appointment. I explained on the phone I wanted balayage and a haircut when booking and was given an appointment around 2 weeks later. On the day of my appointment I got stuck in traffic (my fault) and called to let them know I was running a few minutes behind. They said no problem. When I got in there I waited for 5ish minutes for help and then when I sat down she said I was only booked for a 30 minute slot so she only had 10 minutes to do my hair. I expected to maybe give up my cut because I was 10 minutes late but 30 minutes to do a full head of color, let it sit and then blow dry???? At other salons I have been there for well over an hour or 2. This place was extremely unprofessional and I will definitely be looking elsewhere for a hair salon in Mt.Juliet. read more

I have been seeing Maria for about a year to get highlights and a cut. Things were going well & I even recommended her to my sister but then came today. I had made an appointment for my usual services at 6pm (they close at 8pm), I arrived early due to good traffic and ended up waiting nearly 30 min after my appointment time. The young woman at the front desk offered me water an apologized for the delay, Maria nor anyone else came to tell me why there was such a delay so I got up and left. To get highlights and a cut takes about 2 hours and I didn't know how it would be properly done in 90 min. (my last appointment took over 3 hours- not sure why) so I left, told the receptionist why, and will be looking for another salon that won't waste my time. read more

I've been to Tangles a couple of times and have always left with a decent hair cut, but this last time I was rushed out the door and didn't get what I wanted and just left feeling really bummed. The people are nice and the salon is nice. Probably won't be back though. read more

The major complaint that stuck with me when I left after getting my hair cut was that I was told before walk-ins are charged $20 something and when you ask for a particular stylist you would pay more for requesting an experienced stylist. Well I was a walk-in and request no fancy stylist but when it came to pay I was charged almost twice as much from what I've paid before and the stylist didn't do any better job than the previous one. I brought it up and they dismissed it saying I owe higher amount. The haircut was way overpriced and I'm not happy about the way they marked up the price from what I had paid before. read more

I had Heather Gammon and she did a mediocre job. I asked her to put nothing but blonde highlights that frame my face then a low light and high light on my full head,but using mostly blonde. My roots were still showing, I had brown low lights around my face, and she rushed to get me done. When I called the next day for her to fix it, she still charged me to redo what I had originally asked to get done. Not wasting money there again. read more