Been a client for about a year. Very beautiful place and very knowledgable and friendly staff…read more Each time I have been there in the past few months, my waiting time exceeds 30 minutes. Always someone just going in ahead of me and at my apptm time. 3 of the cases were for perms, so the wait was very long. Never more than 1 other client in the salon. Because of this, I have stopped going there. I just have not found a reason for this neglect and have been told by several people that this is not unusual. Really a shame.

It was my first time to this salon or any salon in months after Covid-19 and I was here visiting…read morefamily. I thought the salon was beautiful, the staff and owner were fabulous and I felt comfortable with all their precautions and my stylist, Morgan did a great job. I was very pleased, so much so that I purchased a gift card for my mother to go in as well and again another great haircut on my mother from Morgan. I'd highly recommend this salon, it's not something you'd expect in this tiny little town which I also loved since I'm from down county in Westchester. I was very pleased and I look forward to visiting again for more services my next visit.

I just got the most refreshing haircut w/ Nina what a beautiful ray of sunshine she is !read more

My sister in law took me for our first ever facials from Encore in preparation of my wedding last…read moreyear. Karen both worked on us and it was such a wonderful experience. We both felt so at peace afterwards - it's not just a facial, she also massages your hands, arms, and neck. I can't wait to go back again!

Quite honestly the greatest experience one could receive. I…read moresee jillain and have been for about three years now. I even take my kids to the salon to get the full experience! The prices are extremely fair, the atmosphere is relaxing, the people are so kind, and they are so friendly! Best hair salon ever!

I've been going to Jillain for years now and have loved my hair each and every time When I moved…read moreback to Syracuse about 5 years ago, I hopped around hair salons, always feeling disappointed. When I went to Jillain, I was hooked- she was the first one to give me what I want with my hair, always made me feel comfortable (I actually look forward to going to get my hair done!) and has become a true friend! She has helped me grow my hair out, while maintaining its healthy shine So grateful for Jillain...and JLuxe

I was searching for an appointment the week before the fall semester, which is naturally busy…read more Denied by many places, Kaitlyn was happy to come in early to do an appointment with me. Many salons wouldn't offer that, so I really appreciated the customer service. The decor inside is immaculate. As you'll see in the photos others have posted, it has an earthy yet luxurious feel to it. Down to earth but classy. Very bright and airy. A nice place to be. My stylist Kaitlyn (again, can't thank her enough for coming in early just for me) was very good about walking me through the steps of the process because I was doing a big change (cut off 12"+ and balayage; I've never even colored my hair before), making sure I was comfortable along the way. It definitely made me feel more at ease and trust in her abilities. She was very knowledgeable about the whole process of coloring from a chemical perspective. Which, as a chemistry major, I found pretty neat. Maybe others wouldn't care in the way I do about the chemistry, but it is relieving to know that your stylist really understands what she's doing to your hair. The products they use are very hair healthy and eco-friendly, which I find important. Louis offered me tea, too, which I've personally never experienced in a salon. Those little things help to make you more comfortable and at home, so I appreciated it greatly. As for how my hair turned out... I loved it! It couldn't have come out any better. It was exactly how I was hoping it would turn out. Masterful. It's been about 6 months since I got the cut and it's grown out nicely, which is exactly what I was hoping for! Before my hair was down to my hips with a lot of broken strands. I'm glad I got it chopped off because now it's healthy and turns out to be simple enough to style. Because now that I look back, I had so much hair that it just kinda sat there. I'm glad I got over the fear of cutting it, and that Kaitlyn was the one to do it! Just be aware that a process like mine cost about $200. Definitely not cheap, but these services also require a great deal of skill. Don't expect to be getting results this good for $20. I don't do a lot with my hair (I rarely ever use heat on it) so my hair is healthy enough to where I don't need cuts that often. But I think the next cut I need, I will come back.

This is my first time actually getting the haircut that I want!! I had a thick long hair and I…read morewanted to go back to a short haircut. I dreaded going to hair salons in the US because I have Asian type of hair (thick, heavy strands), and almost all salons I went to have been disappointing me with the results because they're not used to handle this type of hair. I went anyway because I was too desperate! I called in the morning and they told me to come in an hour later. Kristen was my stylist and she was super nice! She greeted me and offered some drinks. She really tried to cater to my needs and she even confirmed at the end if I want to adjust the length and the model (which I did and she was soooo accommodating!). The wash and blow at the end was really nice too! The place itself was really cozy and well decorated. It looks like high-end salon as soon as I walk in. But, here's the highlight, IT IS SO AFFORDABLE! I've had haircuts with the same price and they usually do just the bare minimum. I literally told her I can't believe I only have to pay that much! Would definitely come back for my routine haircut with Kristen!

I have know Donna for over 16 years. She has done my up-dues for all of my proms, to all my hair…read morecuts through out the years. I would recommend her and her stylists in a heart beat for any of your coloring, highlights, or hair styling needs. From my mother to my sisters, even my nieces have their hair cuts done by Donna Grippe herself. She is an exceptional master hairstylist. I live out of the state now but always find time when I am in town for a quick trim and blow out. They are located at 9225 River Rd, Marcy 13403

Renee is an amazing hairdresser and colorist. I come in with…read morea complex idea and she's able to put it into reality (reddish brown with highlights and lowlights and some blonde too hahaha this is for real, and it came out amazing). She's extremely smart and professional and is really great at helping clients get to their desired dream hair. I'm from the Washington DC area and was worried about finding a new stylist in Watertown, luckily I choose Renee and have always left looking and feeling AMAZING!

I've had a few massages with massage therapist Sarah Vasquez and she is wonderful! Despite knowing…read moremy preferences, she always asks just in case something has changed which I always appreciate and I leave feeling much more relaxed. Fair prices but book months in advance as she is books pretty quickly. I recommend!

I've been coming here for years and am always so happy with the outcome of my nails. The owners are…read moresuper nice and everyone pitches in to take care of each customer- I love the teamwork. I've been with Cherry the whole time and absolutely love her- sadly I never take photos of my nails but I included the chrome ones she's done for me over the years! Prices are very fair. Would definitely recommend BOOKING AHEAD OF TIME, they are typically too busy for walk-ins.

Mariah and Wen are the best! Both did it meticulously and beautifully. My daughter did a mistake on…read morebooking separate times for us but the manager was able to find a way to accommodate us at the same time.The place was clean and huge. There's 2 floors and they do massage, waxing, facials too.

Wow, I am in shock that I did not review this salon sooner! Bijou was probably one of my greatest…read morediscoveries to date in the Syracuse area. I am a curly haired gal and- let me tell you- I have experienced some pretty awful haircuts in Upstate New York. Lots of places advertise curly cuts, "devacuts", yaddah yaddah- but they truly have no idea what they are doing. I can't tell you how many times I have had to go to NYC for rescue haircuts. ENTER JOLENE AND BIJOU.... if you want a great curly cut, this is where you should be going. Jolene is a genius- she truly understand the dynamic nature of curls and takes her time getting a lay of the "curl land" before she starts snipping. She starts with a dry cut to make sure she doesn't take too much... then she proceeds with the wash and dry process... and then- the grand finale- more styling at the end. She cut my hair before my wedding last July- it was perfect. And she just rejuvenated my mop of hair again today. I find the prices to be very, very fair. As an aside, everyone wears masks at the salon, and they check your temp and employ mandatory hand washing when you first walk in. If you have curly hair and are living in upstate New York/Syracuse, you must try this place.

As a blonde I am super skeptical about who I go to. Just recently moved to the area and saw many…read moregreat reviews of Paige and decided to book with her. SO glad I did! From the color, the cut to the company she was a great hairstylist and I would 100% recommend her to anyone. She was so polite and personal and did a great job with blending my roots out. On top of it the salon was up to date, VERY clean and a great relaxing atmosphere. Go here!