I used to frequent this shop when I was a teenager living in the neighborhood. I decided to return…read morehere because I couldn't find a Hardware Store or a store that made keys locally. I decided to come straight to Big Apple Hardware Store after work on a Wednesday afternoon due to the hours stating that they were open until 7pm. I got off at 4pm and decided to take the 25 min trip to the store via bus and walked about 10 mins to get to the location. Upon walking up to the store I see an employee getting ready to close the gate. There was still another employee inside. I asked him if I could get a key made, but he told me no. I said well what time do you close because the Yelp hours say 7pm. He said that they close at 4pm. Is that so? I looked at him in bewilderment because it was now a quarter to 5pm. I cursed, released a long sigh, and marched off because not only did I waste time trying to get a key made, but there were no updated hours reflected on the website. To say that I was vexed is an understatement. I decided to to come back the following day on a Thursday and much to my surprise they were open. As I waited on line to get a key made. The employee rudely told me to go to the other side to get the key made. Quite frankly I'm not a fan of this place and the management has since change from when I used to come here. Not only are they rude but the way they conduct business is an abomination. If I didn't need a key made I wouldn't waste my breath or time here.

It's a local hardware store that's close to me and I don't have to commute to a Home Depot. I only…read morecame here like twice to buy lightbulbs. The staff were super quick in helping me get what I needed and they were very friendly and helpful. I was in and out of the store within five minutes.

This place has most basic hardware stuff but it doesn't have a good selection of nails/screws/bolts…read moreif you're looking for something specific. Staff wasn't particularly friendly

Great little all American hardware store, minus the shoddy reception…read more The store reminds me of the cozy little mom and pop shops of the 70's and early 80's that stocked the little nuts and bolts, fittings, washers, paint brushes and all other nick nacks and patty wacks. Nice gardening section to the very front and outside of the store, including lots of bright light and low light plants for the apartment peeps. Soils, potting mix and plant food all available at excellent prices.

I needed bolt cutters and there was not a hardware store near my late sisters apartment (Kind of…read morereminds me of Fun Bobbi's quote in Season 1 of Friends "Did you there are no hardware stores open int he village after.... but I digress) and this was agreeably close to the Queens Surrogate Court where I had to pick up paperwork. Fast, friendly service with good prices. I cam in got what I needed and was on my way. The store looked pretty big and covered a comprehensive amount of stuff.

Dude rented me a bolt cutter with dull and damaged blade. Would. not refund me. Never again.read more

Knowledgeable and accommodating staff. The store is well…read moreorganized with an extensive and diverse inventory.

Service is the best! Selection and expertise are the tops! Jere has great tips and ideas for all…read morerandom projects!

This is my local go-to hardware store. They have an incredible inventory of tools and at better…read moreprices than the big stores. The staff is super knowledgeable and helpful, always knowing exactly what parts I need. Thanks, guys! -- your loyal customer

My pretty lamp was giving off sparks, and it even burnt a hole in the base of a light bulb! I was…read morefeeling sad, because I thought my lamp was beyond repair, but I figured nothing ventured, nothing gained, so I brought it to Continental Hardware. They re-wired it and they replaced the socket where the light bulb gets inserted, and now it is as good as new! The whole process took less than a week, and they only charged me $17 and change. Of course, before I brought my lamp home, I asked the nice gentleman who was working behind the counter to try it out for me, and he cheerfully obliged. When I praised the excellent work, he thanked me, and he informed me that they have been doing this for years. I am so happy and I highly recommend Continental Hardware to anyone who needs to have a lamp re-wired and/or a lamp's light bulb socket replaced.

I needed new knobs for a couple of my kitchen cabinets. They had the same ones I was replacing!…read more A perfect match. Very helpful staff. Their hours are convenient. Open 7 days a week so you don't have to wait if something needs repairing/replacing.

I got a new key fob and needed to copy my key onto to the blank key that gets inserted into the…read morefob. Moe helped me and did a great job cutting the keys. Both keys work great and they were only $20 each to cut! They also had a great selection of home improvement products and I would definitely come back.

Neighborhood hardware store that seems to have it all…read more Plenty of parking in the communal strip mall lot in front. No complaints.

kid with mustache behind counter was rude and never assisted me after I asked for helpread more

It was a Sunday afternoon and I was looking for an alternative to what would surely have been…read moreanother disappointing, poor customer experience at the nearby Home Depot, where if you don't die of frustration while trying to find things you'll probably die trying to make your way out of the Metropolitan Ave strip mall's insane tiny parking lot with no good access to Woodhaven Blvd Ecua is rated well on Google and looked like a good alternative. I needed a no- contact voltage tester and I called to see if they had one. The shopkeeper picked up right away, was very friendly and attentive, gave prices of their four choices. I decided to stop by. I feel like Ecua had everything I would ever need except maybe lumber and a few other material goods. I only took a quick look but the selection of basic tools and plumbing supplies looked extensive. This is a real hardware store; for "home goods" like mops and whatever you can just go next door. Open late on a Sunday and not busy, a good convenient place with a helpful shopkeeper. Beware that parking will be difficult at most times.

Very knowledgeable lady, called first to make sure they had what I was looking for. They did have…read morethe Sloan kit for my tankless toilet. Very grateful for her help. Highly recommended.