They had one piece and no pokemon. Retail at $12 / pack which is insane, but I just wanted to open…read moresome. Staff were super nice.

Blonde girl refused to let me exchange my warhammer because I did not have a receipt. Also said…read morethere is only a 10 day return policy. The owner himself let me return without a receipt, he looked me up in their system. Pretty bad costumer service from her. My only advice is to get better staff because she will only continue to drive business elsewhere. Will be going to other stores in the future from now on which is a shame. I have been going here for years.

If you like anime blind boxes, figures, Gundam, and plushies this place will be heaven! The store…read moreis on the smaller side but still stuffed to the brim with so much merchandise. They had a lot of popular series such as: Hunter x Hunter, Sakamoto Days, Dan Dan Dan, Haikyu, Blue Lock etc. I got two Sakamoto Days blind boxes and they were $11-$13 each which I expected. They have a lot of tsum tsums and small figures in the blind boxes. Also +1000 stars for having Ace Attorney displayed on their return policy! I suspect I will be dropping a lot of money over the months at this store. I really like cute blind boxes and they had a lot of them that I would have been happy with getting any of the choices on the box!

I'm here to give a shout out to Akiba HQ for bringing an interesting store to downtown San Mateo…read morethat isnt another boba tea shop or noodle restaurant. They've been open since the summer, but I don't I notice them getting much foot traffic, probably due to lack of visibility, parking, or publicity. Tucked along 3rd Ave & Railroad Ave, fans of Japanese anime, gundam, manga, die cast, models, and figurines will find their heavenly spot. This store is jam packed with lots of toys & collectibles & cute display figures, ranging from robots, to monsters to buxom Japanese girls reminiscent of the Akihabara prefecture in downtown Tokyo. They have pre-made figurines, build & paint yourself models, plushies, cards, charms, candies, and keychains. They also sell the necessary quality paints, brushes, and tools to build & perfect your own models. The layout of the store is nice, with one side holding most of the kits available, alongside with nice displays of accessories, toys, model building supplies, a counter, and candy & souvenirs. The other side of the store is like a Japanese anime/manga museum & display! It is one continuous LONG showcase that is well lit, clean, and organized, if some of the most amazing figurines thst you can build (and/or buy). Lots of eye candy here thst I cannot even describe in words, so I'll let the pictures speak for themselves. This store is fun, whether you are into collecting, building, or, just like me, browsing, learning, and gawking. Some reminded me of my childhood watching action cartoons & reading comic books. Others just wowed me with their attention to detail, design, and colors. It is indeed like a candy store here, but the candy is Japanese figurines. I plan to go back soon to buy some kits to see if I can recall & relive my childhood and build up some nice models. Downtown San Mateo is having some sort of retail resurgence for stores other than food or drink, and Akiba HQ, alongside with Nakoko, Clawsome, and Fanloli are leading the charge. With the departure of Talbots and B Street Books, it's nice to have another type of retail store here to browse, shop, and relive memories (or make new ones) in between dinner, movies, and bar hopping. Akiba HQ also has locations in Hayward & Davis, but we are lucky to get one here in San Mateo! Now, you don't have to go to Japantown or Tokyo to get your figurine fix, it's literally right here all in one, tiny, jam-packed store!

I like this place for pokemon cards! They have a bunch of individual packs along with sets. Pricing…read morewas good or comparable to tcg. They don't have a contract with bandai yet so I got the one piece cards elsewhere else. They also have a ton of magic cards upfront. This is definitely one of the larger and newer stores in the peninsula. The staff here are super nice and patient, esp when I couldn't make up my mind on what to grab.

Buyer beware!! This store is selling fake cards and one of the guys tried to gaslight me when I…read morecame in for a refund TLDR - I've been buying from this card shop for a few months now. Never had any issues buying singles, until I came in yesterday. I came in intending to trade some cards for singles, but they didn't have any of the Pokemon singles I wanted. So instead I purchased a Japanese booster box of terastal festival. Was super excited to open these when I got home until I realized upon looking at the first pack that they were fake!! Different color on the yellow of the Pokemon written letters on the box. The "i" character on the top right of the booster box had the white square, but the plastic packs didn't. Some of the text on the back side also didn't match the ones from the original authentic box I have direct from japan. Not to mention the way the cards curved when they opened a pack. Worst part was how the staff handled the issue. Instead of acting shocked and apologetic they were questioning me on how I knew these were fake. They should know!!! If you are selling insanely high priced merch you should know how to do damage control. Not to mention one of the employees opened up a pack and tried to tell me they were real. As if resealed cards don't exist. And before anyone says I could just be coming back with a fake pack and passing it off. I literally bought a second pack in the store and opened it in front of them. These guys are shady. I wouldn't buy from them in my opinion. I posted some pictures of the fakes and real cards. Authentic pics are labeled real in pic. Compare for yourself and educate so you don't get scammed either

How the hell do you work at anime store and know nothing about Naruto one of the most basic animes…read moreever I basically came there asking about some Naruto product and I guess I was interrupting a conversation with one of the coworkers two friends by the cash register tried to explain what I was looking for and honestly, I think they were making up excuses just to go back to the conversation

If you like Funko Pops, this is your place…read more Seems to have a lot of stuffed animals, Gunko Pops, and high-end weirder Japanese builds with robots that I've never heard of or weird Anime builds. It's better than having an empty space, but this place is pricey, and there was only one associate when I went. She was at the counter, so don't expect much help here.

Super pleasant owner, Tony, who showed me around his shop. Great selection of sports memorabilia…read moreis available at all price points. Highly recommended. I hope to shop here again soon.

Had them frame some autographed jerseys to put in my Man Cave / Gym. The prices were competitive…read moreand they sat down with me to choose background colors, frame options, and materials. Took them only a week or so and the end product looks great. I will 100% be coming back to them for any future jersey framing needs.

This store is located at a great Plaza, you can shop and grab coffee nearby. They have food spots…read moreas well and a big ole target and there is plenty of parking . The store is well organized and they have good customer service.

Had an awful experience here will probably never go to Hobby Lobby again. I was waiting in a very…read morevery slow line and there was a second line that had 5x more people but was moving faster. The manager opened a second line and said next person, pointing to the longer line and I tried to go too and she basically told me no and that the line I was in was going to be done soon (it wasnt). I didnt fight it because I happened to not be in a rush. She was super rude for no reason at all. Interesting that other recent reviews also point out the rude manager

the staff is amazing, the collection of paint, minis and books is great. I recommend the store. I…read moreplay D&D with my son and friends and I can get advise and materials no problem. if you are new or advanced you can find a store for you here. Great job !!

I called in to place preorders on a couple of MTG x FF decks on Feb 19th and whoever picked up the…read morecall said they would write down my name and orders for when they set up the pre-order list up. Everything cool, right? Well, it turns out, no. I came in today since I was in the area to double check if I was on the list and was not. They completely forgot to add me in and the list was so long, it was highly unlikely I would get the decks I pre-ordered. They told me it would be best to go to another shop to order and was not at all apologetic about the mishap. In fact, there were no apologies made. I really wanted to support a local card shop but the lack of accountability and the poor customer service makes it very difficult to do so. I won't be back.

Yes, I'd change that part so it's clear they did have Monster Jam RC trucks, just not Sparkle Smash…read morespecifically: This was my first time coming here, but my husband has been here before. He wanted to stop by to check out the RC cars and boats, and even he was surprised by how much the store had changed since the last time he visited! There was honestly so much to look at. They have a HUGE variety of RC stuff--cars, trucks, boats, planes, parts, accessories, different bodies, and so much more. They even work on and repair RC cars there, which is really convenient. For me, the coolest part was the indoor RC track! Since this was my first time here, I was honestly amazed watching everyone race their little RC cars around the track . I didn't realize how big of a hobby this was, so it was actually really fun to watch. They also have an entire rock-crawling room with rocks, bridges, ramps, and different obstacles for the RC trucks, which was really cool to see. The guy working there was also really nice. He greeted us when we came in and answered all of my husband's questions. He was friendly and took the time to talk to us without making us feel rushed. They also had several Monster Jam RC trucks, which immediately caught my attention . I specifically asked about the Sparkle Smash truck. They didn't have that particular one, but he said they might get it later on. He also told us to come back because they're having a Monster Jam event soon, and now I'm actually interested in coming back for it! My husband already knew about this place, but as a first-time visitor, I was really impressed. Even though RC cars aren't really my hobby, I still had a good time looking around and watching everyone race. Between the huge selection, indoor track, rock-crawling area, repair services, and friendly customer service, we'll definitely be back!

I had the pleasure of connecting with Will regarding getting my sons started with RC planes. Will…read morewas very knowledgable and informative. He wa very patient with us and told us exactly what we need to get started without trying to sell us. I would recommend Will for anything RC related!

The owner is very responsive, kind, and immediate to my needs. I called in about whether or not…read morethey have country flags for sale and they had exactly what I was looking for.

If you need a flag for any occasion, stop scrolling and just come to Flaghouse Online…read more They recently moved to a new location in Monte Sereno (right next to Los Gatos), and their customer service is absolutely top-tier. The day before the big Mexico vs. South Korea World Cup match, I texted them last-minute to see if they had a South Korean flag in stock. The owner was incredibly friendly and helpful from the jump. She took the time to explain all of my options over the phone and gave me a clear quote right then and there. I told her I'd be there in 20 minutes, and sure enough, when I walked in, she had exactly what we talked about ready to go. To make a great experience even better, the two people helping me went completely above and beyond--they even offered me a drink and a snack while I was there! They are sweet, caring, knowledgeable, and just fantastic conversationalists. That being said... they did fail to solve one massive problem for me. I bought the Korean flag so my girlfriend can root for her home country, while I'm firmly rooting for Mexico. When I asked them for relationship advice on who I'm actually supposed to root for to survive the match, they couldn't give me an answer! Jokes aside, this is an amazing local business with a wonderful team. Highly recommend them for all your flag needs!

Very helpful and knowledgeable. Appreciate the time and service. Answered questions about…read moreTimberTech decking and we ordered.

Lived in San Mateo all my life and just recently went there for 6x6 posts for a driveway gate. This…read moreplace is huge, takes up both sides of the street. Great selection. The employee who helped me was very helpful and friendly. Highly recommend this business. They have a lot more than lumber.