This hospital's emergency is not resource to the western ma community. Zero effort, zero concern or…read moreregard for your situation, zero involvement in understanding your medical emergency or how they can help relieve your immediate situation. I woukd avoid this northampton hospital at all costs.. my wife has been laying facedown in the lobby on the floor fir 45 minutes with zero cincern from 5 woman sitting behind the check in glass. Somehow we need to wait until a bed opens up in this recently expanded hospital that seems to be void of effort or concern.

I had to drop off lab samples at their Deerfield location. I arrived at 10:20 AM on a Friday. The…read morewaiting room was packed. I was told it would be a very long wait to simply drop off samples. I reiterate I was not there for actual lab work. This is ridiculous. I was only dropping off my collected specimens. I came back at 1 PM the same day. Sadly (my fault) they were on lunch break from 12:15 until 1:30. Wow. Middle of the day at a major lab and they shutdown for an hour and fifteen minutes? But whatever. To continue, FINALLY, at 2 PM she came out to get my sample even though I was the literally only person in the waiting room and supposedly they came back a half hour earlier. Never again. I will change doctors if I have to instead of being forced to use this facility again. Don't even get me started on the lack of friendliness with the receptionists.

I've been a NIM patient more than 30 years, and Dr Lynch's patient for almost as long. I'd…read morestruggled with my health since infancy, and never really understood my medical condition until I became a patient at NIM when I was in my 30s. I love NIM and don't know where I'd be without this clinic! It's one of the only allergy clinics in the country that does end-point-titration allergy-therapy, which makes such a big difference in successfully controlling my allergies. (I used to have to fly from Massachusetts to Dallas for end-point titration!) I've suffered in the past with terrible, debilitating autoimmune symptoms, which Dr Lynch--who actually cares, listens and works with me--helped me resolve with natural supplements, dietary adjustments, allergy shots, and minimal medications. The NIM staff is kind and efficient, and I believe it's no accident that there is low staff turnover. Some staff have been there for as long as I've been a patient. I very highly recommend NIM to anyone suffering from chronic health conditions.

Dr. Lynch was the one Dr. who understood my problem. Many…read moreDoctors have little knowledge of what the issue was, and how to remedy it.

Today I went to Baystate Urgent Care in Westfield. Receptionist, nurse and doctor were courteous…read moreand professional. The doctor listened to my problem, diagnosed the cause and provided a solution. I highly recommend using this facility.

I truly do not understand these terrible reviews. I took advantage of being in the area ti get a…read moresmall problem checked out. Everyone was really pleasant and very efficient. The nurse took me for an X-ray before I even saw the doctor...efficient. The doctor was very personable and absolutely knew her stuff. Highly recommended. I am noticing that these one star reviews happened years ago. They have obviously improved a great deal.

Like many others, I had a very disappointing experience with VMG. I couldn't get an appointment…read morewith a doctor for 9 months. Then the month before, they cancelled it. They tried to give me an appointment with an NP, but when I asked for an MD, they said I'd have to wait another 9 months. I'm not surprised by the many negative reviews and the fact that they're struggling to stay afloat.

Absolutely a horrible experience trying to get them on the phone. Wait times are at least 15 to 20…read moreminutes for them to answer the phone. They laid off a bunch of staff with no consideration to there patients. The doctors and the doctor staff are truly great I've never had a bad doctor in valley medical center. However the long wait times is enough for me to consider leaving all my doctors behind and starting with different ones

You can buy Hearing Aids here - there - or anywhere. But…read morethat's only half the story. You really need to go to the place where Professionalism ranks first - with a top notch staff who have been trained at the finest colleges and have the know how to put you first and foremost as their primary concern. When it comes to Customer Satisfaction - you can't get treated any better than at Hampshire Hearing & Speech Services - if things don't work out - they stand tall and proud behind their products and will bend over backwards until everything is just right. That has been my experience with Amy and Allison of Hampshire Hearing & Speech Services.

I highly recommend the staff at Hampshire Hearing. I have worked with Joanie there to figure out my…read morehearing issues and how to get the best out of hearing aids. There is a lot to work through, and she has always been fantastic to work with - extremely patient and thorough in explaining everything and listening to my feedback. I enjoyed the process and learned a lot. I can't imagine trying to figure out hearing aid shopping without professionals like the staff at Hampshire Hearing. They have helped me figure out all the technical questions and concerns I had. Followup has been outstanding. Great people, great place.