Im so happy they open till midnight. Difficult to find places at that time. Got the milk taro tea- sweet refreshment for $3. Will be comin back soon. They have a variety of flavors and fried snacks- like rolls and chicken. Quick and easy to order! read more

Never had a bad experience yet! Our snow bubbles always turn out great! I'm always trying new things here especially from the managers special menu!! Everyone here is friendly and I love how it's open late!! read more

Nice clean spot, walked in and it was empty but someone came from the back immediately and took my order and made my drink promptly, good customer service, good milk teas will be coming back. read more

I know Tapioca Express isn't the best place to find good customer but this is the most horrible Tapex we ever been to, it doesn't even deserve 1 star. Yesterday my family and I stop by here after going to Sea World Aquatica. Right when we came in, the girl cashier looked super irritated. We started to order some of our drinks and food and she was being rude and rolling her at us for no reason. We don't even know this girl.. we don't know what's her problem... but we were so hungry so we just brushed it off. So the rest of my family came to meet us there and they noticed how it was hot inside right when they came in so they asked her if the AC was working and she was like "NO, NOT RIGHT NOW" and rolled her eyes again.. we are not sure why is girl is so upset if us, she even made my nephew who has autism feel so bad about himself because he was stuttering when he was ordering his food. (My nephew has speech impediment when he talks to strangers) Finally we got our food from the kitchen and everything was a mess. The orders were wrong and they put all the chicken popcorn portions together into to go boxes not the little individual pouches .. I'm not sure why they would do that.. the popcorn chicken doesn't belong to only my person.. we all rode separately and wasn't able to eat inside their store since the AC was broken and we seriously couldn't take anymore rudeness and attitude from the workers there. We spent almost $200 and we should have taken our money somewhere else. It was really the worst experience we ever had. I run my own business as well and customer service for me is a very big deal. I hope the owner of this store get to read this review and reevaluate this employees. read more

Wondering how can someone mess up a mango green tea. Maybe because the employees can't stop talking to each other cursing so unprofessional.

I like Tapioca Express and when I heard there was one opened in National City, it was exciting. Of course there would be a large amount of people but when I ordered, does it really take 10-15 minutes for ONE drink? read more

if they can improve the service and the quality of work put into making the right mix for their drinks..this place might just make it! I agree w most of you! space is small...not a good spot for hangout...most of the stores around it are closed by 9pm...pple at the counter and the in kitchen are in disarray...but would still go back just cause it is a lot closer than convoy! read more

OK boba drinks lollicup right down the street taste better the good thing about this place is that its open late nights!(Midnite?) Does the job for the late night craving when no other boba is available... read more

Worse servers. They are very unorganized and always miss a customer order. This is not the first time I have been here, just thought to give them a chance to get kudos. read more

Horrible service and horrible drinks, asian guy up front either really dumb or really rude, either way I'm never going back

I give 4 stars because this location is almost always out of something whenever I go. I don't know if it's because their supplier is out of stock or if the item I order has popular ingredients.. But it's always such an inconvenience. So I'd rather go to the one on Palm or Eastlake. read more

went here today and even though it was crowded I got very friendly service and my two drinks were ready within 5 mins. My drink was good too. I like this location a lot. read more

I placed my order and i waited for 20 min ... I asked for my order and they didnt even know what i was talking about ! read more

Go here all the time for bubble tea. It's so similar to the kind I loved in New York where I recently moved from. Employees are always polite and pleasant and always get your order ready as quick as they can even when busy. read more

Tapioca Express - Tapioca Express in National City. So good. - Coffee & Tea Near Me - National City, California

This place is pretty large for a boba shop. Got the oolong milk tea with boba. Not bad, albeit a little watery and the boba was very soft, almost Mochi-like in texture. I've definitely had worse, but it isn't great either. read more

I love the new location. Its bigger, but I am giving it a 1 star because it was my first time trying ChiChi Fries here... and let me tell you. The food was over cooked and burnt. The chicken was hard and fries tasted dry cause it wasnt enough sauce. I will say. My first experience here wasnt good. Bonita location makes better ChiChi Fries. Oo read more

Ordered two mango snow bubbles after they didn't have my original choices of matcha green tea snow nor pudding milk tea nor vanilla cookie snow. I mean, I couldn't be mad, it was kind of funny how the cashier apologized to me every time I ordered something else and had the expression like, "oh. f*ck." Also, the boba is hard and chewy and my mango snow bubble tastes very artificial. The atmosphere is very young and bright, my cashier was friendly... but it felt very cramped up. read more

Better than CONVOY and UTC any day! Thank goodness there's a place that's open late at night in N.C. Food is great, sisig combo! Good as it gets! and everyone needs to give them a break, openings are hard. Try 'em again, lines are quicker and food quality is beyond YUM! I give them 5 stars just because they are late night accessible, quick, and food is great! read more

Tried sisig fries for the first time. Interesting stuff. We don't have those at the TapEx locations a bit north.

Came here with some friends multiple times to get their drinks and disappointed every time!!! Their snowbubbles have almost no flavor and taste like blended milk with ice. Ice cream milk tea comes with almost no ice cream what so ever and wasn't even full! The cup was only filled 3/4. Customer service is terrible! Most of the workers there give you attitude and have no manners what so ever. Least favorite tapioca place imo. read more

Giving this place 5 stars because they make the best Japanese Matcha milk tea boba. It's on point. The TapEx by my location does not make it that good. Tastes like all milk really. TapEx on Plaza blvd has great customer service! read more

I just went there and they're not even paying attention to who is grabbing drinks. So someone took my order and what they did to fix my order was grab new cups with the jelly I wanted and pour the other customer slush drink into the new cups. The drinks didn't even taste good. It was watered down and tasted like powder. Proper way is to make me a new order. Service just went down hill and won't be returning. read more

Popular in San Diego; you can get your drink from a long list of varieties. Impatient is the name of some of the ladies there.

I'm 7 months pregnant and I have very specific taste I literally go in EVERY morning for the past 10 days around 1030 am which is when they open and everyday they tell me they're out of passion fruit and just ran out ? 30 min after opening and everyday I ask when are you getting more they always say they have it everyday yet I come in and they never do even worse 2 days ago I ordered it and the girl told me there was none without even checking and her male coworker overheard , checked and found that there was some, service is crap I'm a fan of the one in la mesa though read more

I haven't had any of their dishes, but their customer service sucks! My wife was craving avocado boba and we went there New Year's Eve. Got there at exactly 450pm and before we walked in saw a sign saying they close at 5pm. So we made it in time to order. The ladies saw us walk in and didn't say anything to us until we were about to order and they said that they were closed. I noticed that they were washing up and getting ready to close. If they were going close at 450pm, then post a freaking sign that says you are closed at 450pm. Don't put a sign up saying 5pm and let guests walk in 10 minutes before expecting to patronize your lousy establishment! No stars from me and I'll make sure to let everyone know about the poor service. Thanks for nothing. read more

I have never written a review but this is how unsatisfied I was with the Horrible food, the girl took my order completely wrong & charged me for a fries that I didn't order Wat-so-ever , and the tea recommended tasted completely horrible . read more

I went in here around 10pm tonight. It wasn't very busy, there was maybe a few other people in the store. We bought 2 combo plates of crispy chicken, and came home with 1 plate of a combo and another of the chicken with fries. The guy had our order sitting there for a few minutes too and we were confused as to why he put our order in 2 separate bags but we didn't think anything of it. Granted, we're partially at fault for not checking our order, but it wasn't even busy and our orders still got messed up. I've worked in the food industry so I get that it can get stressful at times, but we waited awhile and the worker even apologized to us for the wait, AND still got our order wrong. I stopped by on the way home and I live in Rancho Bernardo, so I was extremely disappointed in not even being able to eat what I had ordered. read more

they need to improve their snacks here...specially the calamari!! it was so hard and bland taste full of thick coating!!!

The only thing good thing about this place is the bobas in the drinks. As I was watching them making my drink, I noticed that the drinks are made with artificial powders. The juice tasted good, however, I rather drink real fruit smoothies rather than powdered flavors. read more

Ok thought I'd try here one more time ! It has gotten worse !!! I could understand waiting so long if you ordered Prime rib and a meal , but considering you order fries and a milk shake 45- 60 minute wait when they have 5 people working behind the counter and 7customers in the store is ridiculous !! ALSO breaking news to the Filipino girl working the register at nights ,some white guys were stationed in the Philippines for over 15 years SO WE speak the lingo quite well something you might want to think about when talking shit about your customers to your mares & pares with u behind the register !!!! THIS PLACE SUX go to lollicup instead read more

whenever i come to this TapEx, it's always grab and go. i've never really tried their food, but their drinks are okay. it's a hit or miss with their staff sometimes as well. there are times where i go in and i'm greeted, and times where i go in and i'm not even noticed. either way, i never stay long enough. read more

Romelyne is the best barista here! Makes my drinks perfectly, very friendly and outgoing. I will be coming back.

This was my first time at the national city tapex. I was a bit skeptical at first because of the bad reviews but let me tell you, the drink/food is worth the wait! And I have a recommendation that just might change your mind about this place. Ask for RAYMOND, and ask him to make a RED SKITTLE. I'm not sure if any of the other workers know how to make this drink. A friend of a friend of a friend told me to ask him to make a special drink and he did just that. It was deliciousssssss and well priced. read more

No customer service whatsoever. The line was so long and instead of having two cashiers to alleviate the line, the cashier took her sweet time and even took the time to chat with her coworkers. The drinks here are soooo different from the Tapioca Express on Convoy. I feel like they just make up their own recipes. I don't understand why the drinks are so inconsistent from the other location when it's the same company. You don't go to another Starbucks and expect the drink to be different. I seldom give bad ratings for places but everything was just wrong about this place. I decided to try something new and get a Tropical Fruit Iced Tea and it was so disgusting!! I took one sip and asked a man behind the pick-up counter if it would be possible to just get a regular black tea with boba and he told me to go around to the front of the counter. I asked him if I had to stand in line again and he said no. Which I DON'T UNDERSTAND BECAUSE YOU'RE ALREADY BEHIND THE COUNTER and there's a big ass line so why can't YOU just help me !?!? So I go to the front and ask if it would be possible, the cashier steps away to ask her boss, holding up the lines (again I don't understand why the first person I asked couldn't help me, he was doing to-go orders) and even agrees with me that the drink is too bitter and comes back and says since the drink order wasn't their mistake, there was nothing they could do. What happened to customer satisfaction, is it my fault your drinks aren't consistent with company recipes and tastes like shit? This place sucks don't go here and make a trip to the one on convoy. read more

I love the peach green tea boba. So yummy. Their dumplings are good too. Will be back.

Food and drinks are awesome but dining area and restroom are dirty, the cashier is very friendly and jolly.

Very Cute Register Girl Was Down To Earth. Asked Her To Surprise Me And Was Very Pleased. Give Her A Raise Please haha

i live down the street from the convoy tapex, which has more food and drink item selections. however, convoy tapex does not have THE SISIG COMBO PLATE!!! when i'm craving sisig and tea @ the same time, which is most of the time, i feed my craving here. like most tapex's, the majority of the crowd is young, although i feel this tapex has more high schoolers than convoy's, which seems to have more college peeps. better parking than convoy's lot, but definitely more ricers here. stupid ricers.... read more

For some reason they never have brown sugar for my Okinawa milk tea. I've gone 4 days in a row due to cravings and they still didn't have any brown sugar. I've ran into this problem on 3 different occasions. Okinawa milk tea isn't available at all tapioca express locations. read more

Service was "ok" as in I walked in and no one greeted me or took my order for over 3 minutes while I was standing at the counter. I ordered an Almond Snow bubble with boba, which is was I always get when I go to any Tapex. As usual the flavor never disappoints. The only thing I can say I dont like about the snow bubbles is that the consistancy is not very good. The flavor and liquid end up running out and you end up with just a bunch of flavorless ice when your done. read more