I am very disappointed with this practice. My dad needed to have his dentures repaired or replaced…read more My dad saw an ad on Facebook with them advertising a sale on their dentures, so we decided to try them out. I made an appointment for my dad which was today, January 29, 2026. We arrived, and I completed his paperwork, and then we were called in the back shortly thereafter. While in the back, the technician said she needed to take a panoramic on him. I questioned the panoramic because my dad has no teeth in his mouth. He has a full set of dentures. Additionally, the equipment that they use for the panoramic cannot accommodate my dad who has a tracheostomy (tube in his neck). I explained that to her and showed her and she realized that this in fact was the case. She goes back to speak to someone about it and then comes back to let me know that the dentist can still see my dad, but the dentist won't be able to guarantee treatment. I was quite puzzled by this because there is no point of my dad seeing the dentist if he won't be able to evaluate my dad and decide what needs to happen with his dentures. That would have been a wasted visit and a waste of money. The dentures are the entire reason that we went there to begin with. This dentist does not have the appropriate equipment for someone in my dad's condition to be able to safely have a panoramic done. They were penalizing my dad with not guaranteeing a treatment plan once they evaluated him because he could not do a panoramic that they were not equipped to give him. We never bothered to see the dentist because it made no sense whatsoever. As we were leaving that facility, I asked the lady at the front desk to remove my dad's information from their system because he was no longer going to be a new patient.

An appointment with Aspen Dental in Garner, NC this morning proved to be very unsatisfying. From…read morethe moment we were seen, there was a cold atmosphere from the staff. They were determined to tell us what they wanted to do, rather than take the time to explain our options. After being in pain for 3 days, I felt a little more compassion would be initiated. The whole visit felt formatted, not caring. Therefore, we will not be visiting this establishment again, and definitely not referring them!

The Doctors are AMAZING especially Dr. Alex. Dr Alex and Dr…read more Haydt are both very nice and very professional. There hygienist was also amazing and really took her time explaining things and was very professional. My only 2 complaints are: 1. I always had to pay a lot more then the treatment plan stated. I know that the statement only states an approximate. But it's a huge difference paying over a $1000 more then stated on the plan. 2. There was one assistant that helped doing the fillings and it seemed like she was new because she needed a lot of help and sometimes she will hurt me by not knowing what she was doing. It took a lot longer then it should and it was really painful and keeping my mouth open while she had to get someone to help her multiple times during the treatment was really annoying. I had a few fillings done that day and I wish they'd had someone scheduled that was a little more gentle and faster and more experienced. I wouldn't mind and would be more understanding if I had only a little work done. Still a good place to go to and I'll keep going because of the doctors and their hygienist. Hope thought that I don't have as many surprising bills and maybe the assistant is better trained next time.

Very disappointed in this business I made a Dentist appointment and the day before my appointment…read morethey call and said they needed my insurance information which I gave them a week before my appointment..on the day of my appointment they call me being very rude saying they call me back if I need to come to my appointment..they had to check to see what my insurance covered. The receptionist was very rude I would not recommend this company...all they care about was what my insurance cover..customer service is very poor.

Always on point. Clean, kind, answers all questions, friendly, easy appointment scheduling and…read morerescheduling. Been going here for years and never had a problem.

We had such a good experience on our very 1st visit, we will come back again...Dr. Eisberg gave my…read morehusband so much comfort and ease...and we are very pleased with his work on realigning his denture....his staff is awesome just like him......they have made our year... E. Devine

TRYON FAMILY DENTISTRY is in a class of their own! ...and…read moreI'm not exaggerating. Back in late August, of 2023, I decided that I needed to see a dentist, mainly because I hadn't been since 2016. I noticed and assumed, I would need crowns. Although this was my priority, it wasn't the first three dentists whom I initially went to. The first two prioritized a wisdom tooth extraction, which surprised me because I had no pain. The third dentist agreed with my needing crowns, but wouldn't accommodate me without, first, wearing Invisalign for nine months, which my insurance wouldn't cover. Finally, I went to Tryon Family Dentistry, and they were like a dental euphoria. They were the total opposite of the three prior dentists. My dentist's name was Kristy Bryant, and she was everything I could want and need, especially under the prior circumstances. She was extremely professional, compassionate, and confident, and she complied with no problem. In less than three weeks, she had the crowns looking as amazing as she promised me they would. Currently, she's making a mouthguard to protect them. I'm totally satisfied. What a difference a day makes, and a dentist! Mostafa F. Foluke.

My family of 4 started going to Dr. Leo about a year ago. Great guy, felt like he gave me a…read morethorough exam so I over looked the over charging of services. Every visit we paid up front and every time it was too much so we would get a credit. Then Dr. Leo suggested I get a mouth guard that was way too expensive and horribly uncomfortable, even after an adjustment. Still I continued to go as it was convenient to my neighborhood. The straw that broke the camels back was when I called early FRIDAY to reschedule my MONDAY appointment and the receptionist said I would have to pay a $75 cancelation fee. No one in my family has every missed an appointment or called at the last minute. At first I thought I misunderstood but I didn't. I even called to reschedule during the school day and I asked my students to stay really quiet because I wanted to contact them asap. About a week ago I received a bill for $75. That bill costs Tryon Family Dentistry 4 patients and a review on my neighborhood website.

Quality of care is excellent. The staff is very…read moreprofessional. I love Dr Hartman and Mali!

I had some major oral surgery last Thursday June 12th. I had 2 previous appointments scheduled to…read morehave the surgery in late April and May. I had to reschedule due to the fact that my mom was so sick in the hospital and eventually passed away May 6th. They were very understanding and got me scheduled for surgery at their very next opening. I am absolutely terrified of the dentist, I had a lot of trauma and mouth surgeries as a young teen. Which led me to be neglectful when it came to the dentist. My amazing husband did a lot of research and found Bright Smiles Family Dentistry in Garner NC. I had a couple temporary crowns placed while in surgery. And the surgery, by the way, was about 7 1/2 hours under anesthesia. I was told when I was waking up from anesthesia they handed me a mirror and I of course started to cry. Dr. Hartman told me I was grabbing everyone in the room one by one pulling them to me so I could hug and thank them! They made sure to keep my mama's picture mounted where I could see it. So some of those tears were pure happiness and the others were for my mama wishing I could have shared this journey with her. So I went in yesterday and got me right in, checked some stuff out then asked if I wanted to do the permanent work yesterday while I was there so I didn't have to drive back Thursday. The office was full but took care of me, were EXTREMELY patient with me and never made me feel rushed. They took their time to perfect everything. Yoselin is one of their assistants and she was right by my side the entire time. Dr. Hartman did my left side and with my typical luck, things usually don't go the easy way lol. She had other patients to tend too while tending to me bc they squeezed me in yesterday! Yoselin let me squeeze her hand, she was rubbing my arm, and just being super sweet and comforting. Then Dr. Rouhani did my right side! Oh my dear God, that was and had been my more painful side. Well I just couldn't get numb enough not to feel the jolts of electricity hitting nerves. I had about 11 shots of Novocain and could still feel my right side! So Dr. Rouhani did the next best thing and was shaving the cap down while he was holding it! I kept apologizing to everyone and they never made me feel like I was a bother. Dr. Hartman was doing another surgery but kept coming in to check on me. Every single person who works there, including Sandy at the front desk who welcomed me each time by name! Andrea was super informative and helpful as well. I texted the after hours number several times (didn't know it was the after hours number) over the weekend and she replied to every text message...on her days off! Every single person there had their specific roles and it just flows! Everyone was always smiling, extremely knowledgeable, answered my billion and one questions and truly made me feel special! Yoselin is so soft spoken, so sweet, nurturing and like everyone else, thorough to the point of perfection! So to Dr. Hartman, Dr. Rouhani, Yoselin, Morgan, Andrea, Ana, Flor, Sandy and Mendy, thank you! Thank you for everything. I know we still have a lot ahead of us but I know y'all will make it tolerable lol! I trust this whole process because of these two doctors and their amazing staff that really seems to me like more of a family than a staff! And most of all, a HUGE, GIGANTIC thank you to my amazing husband for giving me my smile back and who knows, maybe a little confidence too lol! I have had a couple of little, I wouldn't say issues but tweeks. I've texted several times and always get a response whether it be during the week or on the weekends! And they always get me in right away! I am so grateful to every single person there. They all play a vital role in that office and it flows seamlessly. I can absolutely see that this is a family and not just a business with employees! Everyone is just so sweet, so happy and always smiling! I am forever grateful

Thank you so much for sending my mother flower's during her hospital stay. We certainly didn't…read moreexpect those when we called to let the office know she couldn't make her appointment. The bouquet was beautiful and brightened her room. We didn't realize how critical her situation would turn out to be, and our mom passed away a week later. We are grateful she experienced such a lovely and unexpected kindness from your dental practice.

I have received the best, most up-to-date dental care in my life (I'm over 80 years old). Any time…read moreI needed their help, they were there. Dr. Mann's Associates knew where I hurt and had the right professional staff to make me feel better. The reception area, the clinical area and even the outside lab folk are experts in the dental field. I don't even know the first name of my bankers but, I do know the first name of everyone I've been helped here at Dr. Mann's. Just a quick note, they have stood by me as long as it took to get me to be proud of how I look. Good luck finding anyone better than the folks at Suite 100, 1310 Fifth Avenue, Garner, NC. (Easy to fine, right beside Arby's). Donna O.

So I didn't know how to feel about coming here because it's really hard to find reviews on this…read moreplace but OMG, this place is awesome!!! I managed to make a last minute appointment to get my teeth cleaned since recently moving To Raleigh. This place is super clean and cute on the inside. In the exam area, you are able to watch Netflix as they are cleaning and doing what they need to do. The dental assistant gave some great tips as well as the dentist. I also love the fact that there's a wide range of diversity among the employees. They give all their patients a folder with all their information pertaining to their teeth along with some coupons. Highly recommend!

I took my daughter here for the first time as I was referred. From the staff at the front desk to…read morethe staff in the back, to include, Kim, and Dr. Wasson - everyone was very professional and listened to every detail. We will definitely go back and happy to be a patient. We went to the 4446 Fayetteville Rd, location in Raleigh.

This place has an arrogant dentist and assistant. Neither of them cleaned their hands with…read moresanitizer or soap and water before working on me, which is NOT allowed by OSHA. I DO NOT recommend this dental office!!! Stay away if you care about cleanliness.

Was looking to find a dentist closer to home that also accepted my insurance. This is located in…read morean unassuming building in a shopping center parking lot. Staff was friendly, Omar was my hygienist, and he did a thorough cleaning. So far, so good.