Their whole staff is great at working with my dogs for daily kennel and long term boarding.read more

Are they under new ownership? What has changed?…read more We've used Camp Run-A-Mutt several times over the years for overnight boarding and have always had a great experience, which is why this recent stay was so surprising. When making the reservation, I noticed that a few of my dog's vaccinations would expire during his stay. We took care of getting them updated weeks in advance and made sure the vaccination certificates were sent to Camp Run-A-Mutt. I even confirmed with a staff member at the front desk that they had received everything and that my dog was all set for his stay. A few days before our trip, I received a call saying my dog was missing vaccinations. I asked which ones, and of course they were the very vaccinations we had already updated and submitted. I explained that they had the records, the employee put me on hold, then came back and confirmed everything was in order and said they'd see him on Thursday. Then things got even more frustrating. On Thursday, as I was landing in another state for my vacation, my daughter--who was dropping my dog off before catching her own flight--called me in a panic. She was being told they couldn't accept him because his rabies vaccine wasn't up to date. I immediately called the facility and explained that we had already confirmed his records twice. The employee put me on hold, checked the records, and sure enough, they had his current rabies certificate the entire time. They admitted everything was up to date and accepted him. A few days later, while we were still out of state, I received another call saying my dog was being quarantined and separated from the other dogs because his vaccinations supposedly weren't current. At this point, this was the third time in less than a week that the exact same issue had come up. I again explained that his vaccinations were current and that their staff had already confirmed this multiple times. The employee put me on hold and never came back to the phone. Thankfully, my daughter was only a few hours away and was able to rush over and pick him up. When I called to pay for his stay over the phone and let them know he was being picked up, I was initially told they couldn't accept payment over the phone. That was confusing because I've paid over the phone for previous stays without any issue. When I asked if it was a new policy, the employee admitted it wasn't--they just didn't know how to process a phone payment. They had to get someone else to help before I was finally able to pay. I'm honestly not sure what's changed, but the organization and communication were completely different from the excellent service we've received in the past. The repeated confusion over vaccination records--which they already had on file and repeatedly confirmed--caused unnecessary stress while my family was traveling out of state and ultimately resulted in our dog being removed from daycare and picked up early. We've always been happy with Camp Run-A-Mutt, which is why this experience was so disappointing. I hope this was just an isolated breakdown in communication, but based on our recent experience, I no longer feel confident leaving my dog there.

Friendly and professional service. We now have a new groomer for our pet at a reasonable price.read more

This was groomer number 3 that we tried. My dog loved this place! I inquired about day care and he…read morewas 'interviewed' to see what he was like with the others at daycare. He passed! Everyone here is super nice and my lab agrees!!

We adopted a ~3yo male bull terrier mix from a shelter and needed help getting him settled in. He…read moreis nervous around men, especially tall men, and was starting to get very overly protective of our home. "Boot camp" options seemed extreme, so I called Bark Busters (BB), seeking in-home private lessons. Justin responded the same day I left a message, and we talked about my concerns with our new rescue. I decided to try the BB program, which ended up being the BEST DECISION for my pup and for me! Justin set up our first session with trainer/coach James. James spent much of the 1st session going through the goals, objectives and concepts of training, including a timeline based on reasonable expectations of my dog. James spent a lot of time explaining how to "read" my dog's behavior, and how to properly respond. He explained the concepts behind each step, which helped me to understand not just what to do, but why (thus enabling me to understand how to deploy the training to different situations). James also set up scenarios to practice, going through each step so I could gain confidence in what my role is while helping my dog settle. It really is about training the owner how to work with the dog. James provided summaries of each session, plus videos demonstrating how I can use different responses/techniques to reshape how my dog reacts to stressful situations. I saw significant progress very early in the training, and was surprised at how quickly we were able to help my dog understand his role (and to feel safe) in our home. The best part is that if I need more help, I just have to reach out to James/BB and schedule more sessions - this is included in the initial program. Given that it takes a rescue dog a while to COMPLETELY settle in, new issues could arise as time passes, and if so, all I have to do is call to set it up. In summary, Bark Busters is a GREAT dog training program, and James is a FANTASTIC BB trainer/coach! Definitely recommend BB to owners that want help with their dogs!

Justin is so great at giving solid tips and explaining the why behind it. My dog was lunging,…read morebarking, generally tough to deal with on walks so it was a chore and I was legit concerned he would cause an accident one day to some kid on a bike or a jogger. Literally the first hour I saw huge improvement and now I honestly look forward to walking my boy twice a day. Justin checks in regularly and helps with tips like a long road trip and ringing doorbell barking to name a couple recent things.

Cannot say enough good things! We rescued a 5 year old borzoi who was very sweet but had no…read morecommands and also no motivations to help train her, John helped us find one specific treat that worked for her and helped us learn how to work with all her other weird kinks and now our girl can settle at restaurants and has basic commands down! He helped her become more confident and comfortable in the world, book with John you won't regret it!

Summer of 2024 I had an anxious, reactive, fearful, unwalkable big rescue dog. She broke harnesses,…read morepulled me to the ground, was afraid of people, and snapped at strangers and other dogs. My friends nicknamed her Cujo, it was that bad. I couldn't invite people to the house. Summer of 2025 I have a dog that loves meeting new dogs and people and runs around OB dog beach off leash. She's not reactive, she has great recall, she makes friends, I can have people over, she listens to commands, and she's so easy to walk. I took her into the vet this week and they removed the 'bite risk' warning from her file, they said it's like a completely different dog. She's not anxious or fearful. She's confident, playful, and so happy. All of this was because of training with John. He is patient, gentle, and kind. I can't put into words how grateful I am that we found him. I recommend him to every dog owner I know.

We were referred to Jared at America's Finest Dog Training through a friend at the gym. When we…read moreadopted our dog, he was already 3 months old and had received some training. We initially thought that would be sufficient, but it became challenging to communicate and follow up with his trainers in the inland empire. After scheduling an appointment with Jared, we were impressed by his demeanor. Our primary concerns were our dog's reactivity towards other dogs and people, separation anxiety, and helping him walk comfortably on a leash. We were connected to Jared at America's Finest Dog Training through a friend at the gym. When we adopted our dog, he was already 3 months old and had received some training. We initially thought that would be enough, but since his trainers were located in the inland empire, it made it difficult to communicate and follow up. We scheduled a session with Jared and were immediately drawn to his demeanor. Our main concerns revolved around our dog's reactivity towards other dogs and people, separation anxiety, and his comfort while walking on a leash. Jared was a dog handler in the air force and his style is very suited to working dogs that require a lot more structure than a typical breeds and therefore i was excited for his to work with my Doberman. Ive had other breeds of working dogs but the Dobbie has a very high driver to work therefore sought out his help, I have been very happy with the resuls that I received from the training,. In one session in about 10 minutes we taught my dog to heel and not run up and down the stairs. he is patient, personable and very professional. I would highly recommend Jared to others that want to provide some structure and training to their dogs especially if they are working dogs and you also have some time and committment to reinforce the training

Jared is the best! I have 5 rescue dogs--several with crazy aggression and bite records--but with…read moreJared's training and dedication we were able to rehabilitate them and keep the peace in the home. One is even training right now to be a service dog! I can't recommend Jared enough for your fur babies. He is kind, but straight forward and will be honest about your situation. My dogs absolutely LOVE him and respect him and even two years since seeing him last, they were stoked and yet still on their best behavior!

Tip: Self-wash hours are Monday-Sunday 10am-5:30pm. The self-wash for the dogs are not open for the…read moresame hours as the store. We made the mistake of assuming that one time. Another tip: if you have a hairy dog like ours, I'd suggest brushing them before the wash and after since it helps de-hair them. We've taken our medium size dog to this wash for almost a year and it's been great. There's always a wash available. They provide: shampoo, hair brush, pink scrub brush, aprons and towels. We'll bring in our our shampoo and towels. And we'll buy the pup-friendly cookies to give our dog as motivation to stay happy throughout the bath. Overall, we're happy with this service and my only complaint is that they'd offer later hours on weekdays.

We have had nothing but great experiences bringing our beagle to be pampered by Espy. Our furball…read morehas lots of hair (sheds) that needs some extra attention and she comes home so clean and smelling good. Lots of tail wagging on our way through the parking lot, so I know our pooch is always excited to see Espy.

Omg Isabel is such a life saver!!! Everyone was telling me to get rid of my dog Dolce because of…read morehis separation anxiety. It was so bad that I had to move apartments because of the noise complaints I got. He tore a hole in my wall, destroyed crates, and screamed when he was left alone. A friend of mine recommended her to me when I was at my wits end. We've only been working with Isabel for 2-3 weeks and Dolce can already be left alone while I'm at work for 5 hours. He stays in my bedroom with the door closed SLEEPING!!! I never thought I would be able to leave him that long without getting a sitter and it feels like a huge weight has been lifted off my shoulders. Not only that, but Dolce walks so much better on the leash. We did board and train for one week and are doing continued weekly trainings. I'm so thankful and so excited to see how much more he grows!!!

Isabel is a miracle worker! My doggie Charlie has never been around another dog, for all 13 years…read moreand Isabel had him over to her home to doggie sit AND HE HUNG OUT WITH HER 2 DOGS!!! A dream come true for me!! It was so wonderful knowing that my Charlie was being well cared for. She walked him, gave him his medication, sent me pics and updates throughout ANDDDD she told me that her husband watched TV and cuddled with him hahahaha! I am SO grateful to have found Isabel. I think he even came back a better dog :)

I wanted to do a special shout out for customer service representative Ernie, who helped me out…read moretoday by showing me how to access my PetSmart rewards. He saved us a lot of time and money and he was incredibly helpful and your Store should recognize him as a really solid associate. Thank you again, Ernie!

I recently brought my poodle in for a grooming appointment and was disappointed by my experience…read more While I understand that groomers must make decisions based on a pet's comfort and safety, I felt there was very little effort made to discuss options with me as the owner. I was told that because of some matting around my dog's neck, the solution was to shave her coat. From my perspective, the rest of her coat was in good condition and manageable. Rather than working together to explore alternatives, such as addressing the matted areas while preserving the rest of her groom, I felt the conversation was immediately shut down. What was most disappointing was not the recommendation itself, but the lack of collaboration and customer service. As a pet parent, I came in looking for professional guidance and a solution that considered both my dog's well-being and my concerns. Instead, I left feeling dismissed. Because of this experience, I chose not to move forward with the appointment and will be seeking grooming services elsewhere. I hope management takes this feedback into consideration, as better communication and a more client-focused approach could make a significant difference. Nefetari was my dog name ! Just in case petsmart sees this her appt was June 6 2026 at 10:30an