Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

I worked with Crystal. She immediately understood my issue and it was addressed immediately. I had…read moreno heat with 20 plus degree weather Called the "advertised company" and they gave me a four day wait. Too cold to wait. This company and the professional tech, Ron, were outstanding. I recommend them highly.

I had an AC emergency.... on the weekend.... at night. I reached out to Dennis through yelp and he…read morewas super responsive and ready to help. His responsiveness immediately put my mind at ease that the problem would be figured out and solved. He and his team came out and checked out my system and took steps to identify and fix the problem. After everything was done, he followed up to make sure the problem was indeed solved. Not only am I extremely happy with the service that I recieved, I have the piece of mind that I can call Dennis and his team if I ever have any HVAC needs (or emergencies) in the future.

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

Efficient, honest, dependable, and trustworthy. A+ Customer service exceeded our expectations…read more Integrity is a very strong thread that runs through that company. Each employee took great pride in their work. Each individual walked us through their portion explaining what was going to be done and asking us if we had questions. Every step of the way we were kept informed. All of the employees, including office staff, were courteous and treated us with respect. All were concerned that things were being done to our satisfaction. Nothing was done without first being explained. I wish I could give them a 10 star rating. There were no hidden charges/fees. Thank you Comfort Zone Heating and Cooling for being such incredible people! Customer service and quality work are your signature!

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Schedule a appointment for furnace inspection gave an all day window. They rescheduled for next…read moreday. Didn't show up till 8pm and didn't have the proper equipment to inspection the furnace

This company was excellent to deal with. They were fast to respond and confirm my appointment…read morewhen my AC wasn't operating. They charged a comparably lower diagnostic rate than their competitors. They showed up on time and were professional and were able to find the issue (blown capacitor) quickly and get it repaired for a reasonable price. I've saved them in my phone for future reference and will highly recommend them to anyone who needs their HVAC serviced.

Requested for tune-up service on central a/c unit. Tech took panels off the central a/c unit and…read morespray 1 can of coil cleaner. I had already performed this service about 2 summers ago. I Googled what is generally performed for standard a/c tune up. Here is what I did not see the Tech doing. Did not check refrigerant level. Did not open up furnace to inspect or clean evaporator coils. Did not test refrigerant levels. Did not lubricate moving parts. Did not test capacitors or amp draws. Asked for hot water tank flush. Mine had a weird ball drain valve. The last hot water tank installer put in to let out more sediment out from tank. It was not standard. Power Tech had to procure a fitting in order to allow garden hose type thread to be installed. It did not help that my floor drain was clogged in the basement. Another drain was located and the Tech's self coiling hose had to be stretched out to extreme extent. It put pressure on the fitting. And that made it so the water was squirting out of the fitting and getting all over the basement floor. The Tech only drained the tank once. No flushing/purging/refilling to get all the sediment out. No safety and components check. Tech should have stated a proper flushing could not be perform. Tech was on the phone much of the time. I ultimately left the room so tech could take his calls.

I had Kyle from Mastercraft come to my home to diagnose a thermostat issue I was having. He was…read moreprofessional, knowledgeable and very thorough. He made me feel very confident in his company. I love this place !! I will always use them for my heating and cooling needs !!

Before Christmas, I called to get a quote for replacing my furnace and AC unit. Shawn came out the…read moresame day, gave me a fair quote, and I scheduled the installation for January 16th. Since I was replacing two systems, they sent two teams to handle the job. A big shoutout to Arick, Travis, John, Lisbey, and Mike for doing an excellent job! There were some questions about the placement of the new AC units because they were physically much larger than my old ones (I opted for higher-efficiency models). A supervisor came by, and after discussing code requirements and manufacturer recommendations, we agreed on the best location for the units. Three of the team members worked outside in 25-degree weather, and I never heard a single complaint. In fact, they were more concerned about whether I was happy with the new unit locations. Meanwhile, two others worked inside installing the furnaces, and they even had an additional person to help carry out the old equipment. The operation was impressively efficient. Once everything was installed, they gave me a thorough walkthrough of how the systems work and how to change the filters. I couldn't have been happier with the job. They even left my home cleaner than it was when they arrived.

Great working with Denny will definitely use again. Communication was great customer service and he…read more can do a lot of different projects

Great communication. Fixed the problem and explained what needed to be done. Will definitely keep…read moreDenny's number for future projects.

Our company has relied on Complete Mechanical Contracting for many years, and their service…read morecontinues to exceed expectations. Though a small business, they deliver big results. Anytime we experience an issue with our HVAC system, I make a call and their team responds quickly and reliably. When they say a technician will be out, they consistently honor that timeframe. While our equipment is older and due for replacement--a costly undertaking--Complete Mechanical has helped us maintain and extend the life of our systems, and we are truly grateful for that. From the owner to the technicians, every member of the team is professional, courteous, and skilled. We highly recommend giving this company a try--you won't regret it.

Fast to respond to calls or texts, professional, on time and reliable. Competitive pricing.read more

such great service, and their store is very nice as well as the employees…read more Will definitely be using them in the future for our heating and cooling needs.

TL;DR ... A terrific experience!…read more I arrived home at 8PM on a Sunday from a trip to Ohio, only to find that I had no heat. I messaged my favorite plumber (Kennedy Plumbing) asking if he could recommend someone for a furnace repair ... he immediately recommended D&G. The answering service took my call and advised that I would receive a callback when they open at 8AM Monday. Ben (Svc Mgr) called at 7:59AM - Yay! Nick arrived 40 minutes later, ready to work. He knows his craft. No wasted motions or steps. Within 15 minutes the root cause was identified and repaired - a safety sensor was dirty. Add D&G to your Contacts app ... I have!