Got a great end-of-season deal on an outdoor dining table and chairs. They have a beautiful, roomy…read moreshowroom with plenty of furniture that's Amish-made. Much of it is modern farmhouse style. Very friendly and knowledgeable staff. Limited parking. They also sell sheds. Worth a stop if you are in the market for furniture.

My experience with Woodforest Furniture was awful…read more I was so happy to find an Amish furniture store in my area. They offered ready made pieces in their store that were beautiful. They also offered custom pieces. I was looking for 6 custom pieces. An entry table/cabinet, a TV stand, a coffee table with 2 end tables and a server. I started the process a few days after Memorial weekend 2026. Jenny took her time with me to look at my designs and pictures of what I was looking for. I had measurements. Jenny said she would get to me with an estimate. I left feeling very happy that I would finally get the furniture I wanted for our new home. That didn't happen. After a month went by with no phone call or email or estimate. I initiated an email to see what was happening with my project. I don't feel it was my responsibility to have to follow-up but I was worried. She responded to my email and said she gave my information to a few builders and would have something for me by the end of the week. That was the week of June 20th. I never got a call at the end of the week. I waited a while longer, when I thought about it, and initiated another email July 30th with no response. In the email I asked her what was happening and why it was taking almost 2 months to get an estimate. I was never made aware that it would take so long just to get an estimate. And no word or courtesy call in two months. I was hoping to have my pieces by Thanksgiving of this year and clearly that was not going to happen now. In the email, I asked if there was some issue in her life that uprooted her schedule, I would understand, but I needed to know if my project was ever going to move ahead. Just a courtesy email or call. No response to the email. About two weeks later, my errands took me past their store in Avon. I stopped in to see Jenny. She was busy with another customer but when she finally came to me she didn't remember who I even was or my project. I informed her that we started the process shortly after Memorial weekend and there was no progress on my project and that I hadn't received any updates from her. She informed me that she gave the information to a specific builder and "promised" that she would call me on Thursday, two days later. They see their builders on Wednesdays. I never received the call. After a 2nd Wednesday came and went I called her and she said the builder was not there that day. But that was two Wednesdays ago. You're telling me that he wasn't there again on the 2nd Wednesday that went by? And still no information for me? During this final phone call I told her I was done and that I wanted all my documents and file back with my drawings and measurements. I felt I was being put off each time I tried to get an answer. I felt she was stalling or evading me for whatever reason. I am 70 years old and I now have to deal with finding another dealer to help me with my furniture. I've lost almost 3 months and will not be able to get my pieces before Thanksgiving if I find another maker. This is not how a customer who is willing to spend thousands of dollars should be treated. She dropped the ball or had another reason why my project wasn't being created. All I ever wanted was an honest answer as to why this was happening and I never received it. Once again I placed my trust in someone only to be let down and put off for months, losing time I could have been looking for another retailer/builder. I informed Jenny in the beginning that I had not had much luck with contractors, painters, handymen when we moved into our new home. No one has a sense of courtesy or pride in the quality of their work anymore. I thought working with Woodforest would be different. I would not spend my money there unless you want something that is on the floor at their store or a template design that is regularly produced by the Amish. Not a custom piece.

A one stop shop for all the decor you need for your house and your yard. They have numerous items…read moreavailable for every room in your house and yard. Prices are average for most items, but they always have a clearance section that has good items on it. The staff has always been kind. Check them out.

This store is like a candy store for patio. So much to choose from. Watch out, a person could spend…read morehours and lots of money. Prices were great and once again selection was really impressive. Dianne Ps. Son went back next day and bought a patio chair with cushion plus 4 different yard ornaments. Next comes the plants. Thanks. 5 stars review.

Great customer service! I saw a sectional and sofa table online that I wanted to purchase. I called…read morethe store and Brent took care of me. He kept me informed on when it would be shipped to their warehouse. The day of delivery, I received a phone call, text message, and email informing me of my one hour time window for my delivery. I also receive a text message when they were five minutes away. The delivery guys were very professional. This was my first time making a purchase and I will definitely be returning. Thank you Dewey Furniture for making my purchase and delivery stress free!!!!!

I was under the impression Dewey was expensive. Imagine my surprise when I saw prices as low as…read morewhat I was looking at in Cleveland and better quality!! The customer service at Dewey was amazing!! We were kept informed of production through phone updates which were greatly appreciated! I can't say what a great experience!!

I ordered a bradington sofa and two reclining chairs from Hermans and I had terrible experience…read morewith the store and particularly the owner. I ordered the furniture in August 2021. I was given a March 2022 delivery date. More than a month after placing the order and paying the deposit, the sales person called me and said the sofa leather was discontinued. At that point I had already ordered a rug and coordinating chairs making it difficult to choose a replacement. Why didnt the sales rep confirm the leather color at the time of deposit??? When March 2022 came the sales rep called me saying there was a delay until April. In fact there were multiple other delays and the sofa was not delivered until August 2022 The sales rep never bothered to proactively call me with updates. Each time I had to call her after multiple missed delivery dates Additionally the sofa was initially delivered with a broken electric part for the reclining seat. Finally when the chairs were in, more than 1 year after ordering I called the store and asked for a discount for the second delivery charge and the lack of information. The extremely rude owner called and tried to say we're not going to sell you the chairs now, even though I had a sales contact and paid a deposit for the chairs. Unbelievable!! He finally agreed to deliver the chairs but said he wasn't going to handle any warranty issues even though that's the stores responsibility according to the manufacturer. Save yourself a lot of hassle buy from somewhere else!

Long established furniture store with a good reputation. I recently bought a Lazy Boy chair and…read morehad some problems with it. They IMMEDIATELY sent a gentleman out to look at it. Parts had to be ordered and upon arrival the chair was set back to its original condition. Very pleased with the polite and efficient treatment that I received. I have bought from them before, and certainly will buy from them again in the future.

My 83 year old mom and I went in to look for a sofa that has shorter seat cushions and a classic…read morestyle. Quality brands, clean lines, and a nice fabric selection are in full supply. Katie and Renee were friendly, engaging, and knowledgeable. We'll be back soon! The client experience was exceptional for us!

We had an excellent experience selecting more furniture from Brian's…read more Renee and the staff are extremely professional and laid back, not only do they know their products, but they do not pressure you! It is great to shop again at a local family business who represents American manufacturers. The furniture is premium quality, and the pricing is better than what larger furniture stores are charging for stagey, disposable furniture that a child could carry. You will find the furniture at Brian's to be of the quality that your parents may have had, however stylish and current. With the quality of the furniture, coupled with the choices of available leather & fabric; you can customize any room in your home at a fair price! Rob & Bridget Avon, Ohio

To Whom It May Concern,…read more I'm reaching out as a local mother of three who feels completely let down--and honestly, ignored--by a situation that has quickly turned from frustrating to physically painful. Less than two months ago, I purchased what I believed was a quality mattress from Levin Furniture in Avon Lake. This was not an impulse purchase--it took me months of hard work to afford something I thought would provide comfort and support for my family. Instead, in under eight weeks, the mattress has developed a 1¼-inch divot where I sleep. Every single night, I am essentially laying in a hole. I wake up sore, achy, and exhausted. My back pain has gotten to the point where I've had to schedule physical therapy just to deal with the discomfort this mattress is causing. No one should be in pain from something they just purchased--especially something as essential as a bed. What has been even more upsetting is the complete lack of accountability. I've spoken with Teresa in the service department, who simply repeats that the Sealy warranty requires a 1 1/2-inch indentation before anything can be done. Until then, I've been told there is "nothing they can do." At the store level, both Ken and John, the managers, have also told me there's nothing they can do and that everything goes through the service department. So where does that leave me? I'm stuck in the middle--sleeping on a defective mattress, in pain every night, while being passed from one person to another with no one willing to take responsibility. The focus isn't on the fact that the product failed in less than two months--it's on whether it meets a technical measurement so it doesn't cost anyone anything. That's not customer care. That's avoidance. So on Saturday, May 16, I will be taking a stand--literally. Along with my three children, their friends, and neighbors, we will be peacefully protesting with the very mattress that has failed us. We are asking for accountability, awareness, and fair treatment for consumers who work hard for what they have. I believe this is a story many families can relate to. When you spend your hard-earned money on something essential, you shouldn't be told to wait until it gets worse before anyone will help. I would truly appreciate the opportunity to share my story and bring attention to this issue. Thank you for your time and consideration.

A little over 2 years ago, I purchased a leather chair from Levin and the extended warranty. Today…read moreI tried to file a claim because my chair arm has a split. They denined to honor the claim. The chair is not even 3 years old. I will never do business with Levin again. When I purchased the chair I was told I needed the warranty because I had a dog. My dog did not do the damage but I stated that he did because they told me I needed a reason and since I was told I needed the warranty in the first place because I had an animal, I figured I was covered. WRONG! It was just a way for them to get more money for their already bloviated prices. Horrible Service, Poor quality If I could give a zero rating, I would. Purchased warranty under false representaton.

Joe & Mary have decided to close down their store. They're currently listing most of their…read morefurniture on sale. I recommend you drop by as soon as possible because there are amazing pieces at great prices that won't last long. I wish them the best of luck in their next endeavor.

Alway great service at a reasonable price. They provide quality design services. Great local…read morebusiness!

I URGE YOU NOT TO BUY FURNITURE FROM KIRKLANDS ON LINE. I ordered a couch on November 30th and it…read morewas to be delivered Dec 6th. I have NOT received the couch and after multiple phone calls to Kirkland's, nothing has happened. They WON'T allow you to speak w/a supervisor. And they have to send a 'message' to their Supervisor. I called back as the supervisor didn't reach out as they promised they would. (this is the 2nd time they told me a supervisor would call). No ONE has called. When I called back, they informed me a supervisor had NOT YET READ MY FILE. It honestly doesn't surprise me. I then asked for my money back. This is now January 14th. Their on line order states you will have your couch in 4-7 business days. You can do the math, November 30th to January 14th. What a surprise to find out they won't' allow you to speak to anyone in the refund department. They have to 'escalate' your call. (why wasn't my call escalated the first 8 times I called? Now I am at the mercy of the supervisor to review my file and contact Fed Ex. Oh yes, that is correct, they won't refund my money until they contact Fed Ex and they get their couch back. Does anyone see the crazy hamster wheel I am on? I urge you to NOT BUY FURNTURE THAT NEEDS TO BE SHIPPED FROM THEM.

Love Kirklands. Come here often for items in my own home as well as closing gifts for my clients…read more Store is clean and well stocked with good quality items. Prices are great as well-along with a military discount (never expected but always appreciated). Staff is extremely helpful and friendly. I love their seasonal and holiday selection!

When I need outdoor furniture (Sofas, bar stools, Adirondack chairs, dining table & chairs, parts)…read moreGreat Escape is the store I go to for everything. All of the products are top quality and they last for years. The staff is great to work with - always professional and very knowledgeable. During my last couple of stops to the store, I spoke with Jamie, Robert and Tristen. They have all been so helpful that I look for them when I return. I highly recommend this place!!

Experienced an issue with the hardware/assemble of my patio table. Jamie and her staff did a great…read morejob providing a solution & resolving the issue quickly! Outstanding Customer Service!