I was very happy with my experience here. Everyone was very nice and doc was kind and professional.

I have been going to this location for three years now and Dr. Jason Jager is an outstanding eye doctor. He examines my eyes in depth and is an honest eye doctor. Give this loathing and doctor a try. read more

I do my best to not be late to an appointment but on this particular day I got caught by a train, a long one. I call and said I would be a few minutes late. They advised me of their 10 minute grace period. I said great I should be there within the 10 minutes. I was told that if that was the case I would need to reschedule. After a bit of questioning because I was confused, it turns out that they have a 9 minute grace period. If you walk in at on the tenth minute you are considered late and would need to reschedule or wait to see if another customer did not come in on time. Just be aware it is not a 10 minute grace period. read more

While I love this Target overall, this review is specifically for the service in the Target Optical. Earlier this year, I decided to give Target Optical a try since, quite frankly, it is so darn convenient. I am buying my groceries every week here anyway - the perfect place to come back and pick up my glasses and contacts when ready. Theresa and Quiana are so much fun if you are lucky enough to have them working, and help you, on the same day! Not only did I get my exam (Optician was very polished and professional - I don't remember her name) but I sat to order everything and they were just so helpful. We laughed and talked and had fun during what might normally be a "boring" visit. Special shout out to Quinana who is just so darn fashionable with her lipstick matching her glasses, all of which she mentioned ...come from Target! Both ladies were super nice and I love my new glasses! Will make this my "one stop shop" for eye wear. read more

This was the worse exam experience of my life. I get there, and they tell me it will be an EXTRA $40 for a scan of my eyes because they do not feel comfortable dilating my eyes because of COVID. I asked not to have the scan because I am on a budget. They said I could not have the eye exam unless I paid for the additional scan plus my $40 copay equalling a total of $80+ just to get the same prescription I have had for ten years. However, if I would've known that when I booked an appointment, I would have never agreed to the appointment. Your mandating a service you very well know insurance does not cover. Why should I be punished with the extra charge just because you don't feel comfortable, or at least let me opt out of that service altogether. I will be telling everyone not to come here. To top it all off they do not offer single services on lenses. If I want to have scratch resistant lenses with anti-glare it should cost me $60 with insurance but because they lump those two options in "packages" it would cost me over $100 with insurance- see picture read more

Target Optical - They group lense options into "packages" making it not cost efficient for insurance to cover. DO NOT GO HERE IF YOU ARE ON A BUDGET - Optometrists Near Me - Broadview, Illinois

Convenient since I shop here anyway. The only reason for 4 stars is that they kept pushing for my daughter and I to have an additional eye test using some new machine due to COVID-19. An extra $35 copay on top of our exam. I had to say no at least 3 times. Otherwise, frame selection and price is good. Lenses are a little pricy and they will not offer an alternative unless you ask read more

I went there at 7/5 to get an eye exam and also order a pair of glasses. They told me the glasses should arrive 10-15 business days.Today is 7/31, Saturday and sunday dont count. 18 days already. Maybe they really should of extend the days to be 20 days and instead of 10-15 days. If you cannot guarantee your customer to get their glasses on time, you better give yourself a little bit more time. Don't waste your time on them. I am Never going back again. read more

On time, checked insurance for my son ahead of appointment. I was able to schedule 2 days prior. Staff was lovely. Perfect place for kindergarten eye exam! We used letters and numbers but also had pictures for kids not quite there yet (i was a little concerned). HIGHLY RECOMMEND! read more

Dr Faye, Q, and Tina are a great team. Dr. Faye was awesome and she came out of the exam room and helped me find the right pair of glasses. The manager Q was awesome. She really knows what she's doing and loves her job. She was personable and friendly. They gave me awesome customer service. I will be back as long as these girls are there. read more

If I could give less than one start I would. Horrible customer service! The office staff (mainly Tina) has been rude and unprofessional. Similar to what other reviewers have written: calls asking for follow up are promised but never made, incorrect prescription for contact lenses, no notification when my order arrived, very lengthy wait times for order, and extremely unprofessional behavior in person and on the phone. I will never return to this store and recommend no one else does either. read more

Great service ! Optometrist was thorough and exam was thorough. Prices are good. Lots of choices in frames .

Took my daughter for an eye exam on 1-3-2017 paid cash for the glasses and 59 for the visit out of pocket that day, though glasses might be faster as no insurance was involved WRONG!!!they gave me an estimate delivery date of 1-17, I called on 1-16 checking status and the girl who picked up the phone kind of gave me an attitude saying it wasn't even the time yet that I had to wait until the 17 thru the 23rd to received them, waiting another week called on the 22nd checking status it sounded like the same girl I called at 11am and said she was gonna call the lab that the only status she had was that they were still at the lab that she was gonna call and check and give me a called right back, never did she.. I called again at 3ish that same day and the lady that picked up name Tina said "I haven't been here for the past, not sure who you spoke to and why you never received a called back" once again called the lab and she was gonna call me back, she did called in about 1/2 hour later said that glasses were gonna arrived the 24th if not for sure no later than the 25th... here I am today the 25th 12:00pm and still no call or text confirming glasses have been received... bad customer service once you're a customer they treat you like they own you, I so regret choosing this place!!! Ugh!! Save your time!! Do not go here!!! read more

I went there for the first time a couple of weeks ago and really didn't know what to expect. Well, I was pleasantly surprised to receive excellent customer service from both the gentleman who worked the desk and the optometrist. Both were extremely warm and friendly and provided a lot of information so that we were able to make an informed decision in regards to vision care. They were also very helpful in communicating what my insurance covered and what they didn't. We were treated very respectfully and asked for our input as well in the decision making process. I will definitely be going back there in the future and highly recommend this location for fulfilling your vision care needs! read more

I needed to have a vision form filled out in order to renew my driver's license, so I made an appointment to see the doctor. I'd seen him before a few years ago, so I thought it would be fine. When he filled out the form, he didn't follow the instructions and therefore did so incorrectly. Now the Secretary of State is mandating that I surrender my license because of it. So, in order to keep my license, I will have to spend more money and take more time to go to a REAL doctor--if the state will allow me to do so. read more

Brought my 4 yr old daughter's prescription in, had the glasses made for what I thought was a relatively smooth process. Two months later when we went to our ophthalmologist for a check up, I find out that her glasses were made incorrectly. Our doctor specifically wrote on the prescription that the lenses were to be made so that there was a definite transition between the bifocal and the prescription, which is the norm. The Target optometrist made the lens gradient and after 8 weeks of my daughter unknowingly wearing them that way, we were not able to fix them because she'd adjusted to the lenses and would have to relearn how to see through them. Plus the frames have not held up well AT ALL despite being extremely careful with them - she'd had a pair previously for a year, so glasses are not new to her. Never getting glasses here again, not worth the headaches or time to get a cheaper pair of glasses that are not made correctly or in the least bit durable. read more