I went for an eye exam. Everyone was very kind and the wait time was reasonable. The office was…read moreclean. My eye exam was very thorough and nothing about the process felt rushed, all of my questions were answered, and then some. also important to note I got glasses and chose To stay within my insurance plan.At no point did I feel as if they were trying To push me into purchasing glasses or selling me any kind of product as I have experienced in the past.

Everything about This office is wonderful and Dr focus is the best. The staff make you feel right…read moreat home Rhonda C

Terrible. Lazy, rude people. The "boss" at the front is the worst, he scoffs and laughs at you…read morerudely while haughtily adjusting your frames. I ordered frames here that took 45 days to be ready. And they didn't tell me, I had to call, email, text multiple times before they admitted they had the product ready and will ship it out. Then when they shipped it they were slow and missed pickup deadline, resulting in further delays. After paying thousands of dollars you just want your product sooner than 2 months later. Not too much to ask

This is the best place to get your glasses in downtown flushing area. Everything was top notch…read more Place ran efficiently and all the staff are wonderful. There was no hard upsell on more expensive glasses. Got a copy of the prescription with no questions asked. They even added the pd value that some of the other places don't.

Had a great experience with Jarvis and he was professional and very helpful…read more Thanks Jarvis

This Optical is top of the line, let me first start off with entering…read more I was greeted with warm, welcoming smiles and the Front desk assistant Melanie was great, very professional assisting me in filling out my paperwork as well as making sure that I was comfortable in the machines as she also wiped them down for me (very sanitary) After my pre-testing I sat down with the doctor and he was great as well, making me feel at home and feel like I am not just another "annoying patient". I definitely recommend this optical for all your vision needs, the staff is amazing and go above and beyond to make you feel comfortable.

Experienced and friendly staff. Nice eyewear selection. Quality materials, quick service. Have been…read morea regular for several years now.

Okay, now I have been to two of their locations…read more I had time to kill before my hot pot dinner and wanted to come here, since I know all their locations carries different inventory. Everyone was really nice and helpful here. Place was clean and well kept. I jotted down a few selections of what I wanted, but I am waiting for May when they get new styles in before making my final decision.

I have been coming to this vision center for several years now and honestly don't have any…read morecomplaints. The doctor is very thorough with the exam and makes sure you are comfortable through the whole appointment. She explains everything very well and is very nice. The girls behind the counter that assist with the glasses selection are very nice and are very patient. They were also very helpful in filling out all paperwork for insurance reimbursement. They do have a large selection of glasses that are included with your insurance which is great. Will be coming here for all my future appointments.

I was looking for a place to get some prescription sunglasses…read more I came in at the time of my appointment and was seen right away. Everyone that works there is super nice and friendly. They made me feel very welcomed. The girl that helped me with my selection was super helpful without being pushy. I ended up getting a great pair of sunglasses and they were ready in 4 days!

You have to look carefully to find the vision center. It's on the first floor of a residential…read morebuilding. I came here since they accepted my healthfirst insurance. I searched for a local spot in elmhurst. The pictures you find on Yelp are old photos since they moved 2 blocks away from the old spot. The staff is helpful and nice. The eye doctor exceeds my expectations, seems to be very caring, and wanted me to be covered fully by my insurance by not paying out of pocket. He is very knowledgeable and has 20+ years experience in this field. He answered my concerns and questions. I recommend this location for everyone.

I found this visit to be efficient. I also felt Dr. Chuang is personable and compassionate. I…read moreactually found this place due to Yelp community. Thanks Yelp! I now can confirm that the reviews are true. My wait was about 20 minutes, but it's not like too long. The office where you have your eye exams and tests is immaculate. The best thing is that Dr. Chuang patiently describes the steps before he goes forward. This is great for people who have anxiety going to get their eye exams which I do for most doctor visits and appointments. I was happy to find an eye doctor who is empathic, especially since I arrived with some pain in my right eye. The staff are all approachable and supportive. I highly recommend this location.

Everything went smoothly on a weekend without any appointment. Got a replacement glasses and…read moreordered a new pair coming by Wednesday. The Doctor is also easy to talk to.

Customer service is horrific. The glasses purchased had a rose color added and look how it didn't…read morestay! We offered to pay for a new lens and did not ask them to replace it but they were YELLING and so unprofessional to my 80 year old parents. Stay far away! As they do not stand behind their products.

I came here based on the great reviews. Mine is solely based on customer service since I didn't…read moreactually buy anything. L broke his frame and our reg place was closed that day so we just wanted to see if we could find a temp frame for his lenses. I didn't ask what his name was but he was very nice and tried to find something that would fit but even though he looked at so many pairs but in the end, none fit .. there's a cat that walks around the store. That was cute.. Old school store but great customer service.

This is my first non restaurant review. Larry is extremely attentive and friendly at Optics &…read moreBeyond. I've been a customer for close to 2/3 years and only comes by 1x a year, yet he still remembers my name. I would not pick any other establishment for my contacts purchase. It is the highest customer service you are going to get in Flushing.

BJs optical adjusted frame even though they weren't from there! Excellent service and helped made…read moresure it fit my face perfectly! Thanks!

HIGHWAY ROBBERY do not go here unless you're willing to…read morespend $400 on a pair of no name glasses. unfortunately i hate to pay that. they service was nice until you need them to pick up the phone. i just picked up my glasses and there's a weird tint. the woman making the sale insisted i get poly when i said i didn't need it, im not sure if that's what's causing this weird clot or the light protector but ive always had that on all my prescriptions and it never looked like this. I've VERY disappointed and will never give them my business again.

Prices are extremely high. the service is not good. I left before being seen when I was told I…read morewould have to pay over $1,300 for my glasses. are you kidding or what. I do not recommend this place