I had my first appointment today, 8/1/25. I spoke to Michelle at the front desk and she treated me…read moreprofessionally with patience, although I was confused about my insurance coverage. Then there was a young gentleman who performed eye tests who was courteous and made me feel very relaxed. Dr. Galina Niyazov answered all my questions professionally and I really appreciated her warm, caring manners. I recommend this vision center highly. Thank you Mega Vision Center team. Sincerely, Yoon

I have come here over the years with my family and most recently came with my son for his first…read morepair of glasses. The staff here is very polite and direct. They take temperatures at the door everyone must be in a mask. They clean the waiting room couch with alcohol and sanitize often. Mega vision carry's a large variety of name brand glasses, which happen to be the ones my son selected. Thanks for the great service.

Dr Patino is not only an incredible Doctor but an even more amazing human being . Needed a last…read moreminute appointment because of an accident to my right eye and her office fit me in promptly. The customer service display at her office was incredible . Dr Patino helped calm down my anxiety by explaining everything that needed to happen during the examination. Do to her amazing care my recovery was fast and I just could not thank her enough.

I took my toddler there after he failed an eye exam at school. Most of the exam was pretty easy but…read morehe did have trouble at the end and typically places that deal w kids offer a candy, lollipop or something to help them settle to finish the exam but they didn't. They scrambled to give my toddler a coloring book. Ok fine. Then knowing I have Medicaid they didn't start by showing my son glasses from a catalog that would be covered by his insurance. And in an effort to get my kid excited about wearing glasses I excitedly helped him look at colors and options etc. it was only AFTER the fact she told me they were not covered by insurance and it was expensive. Trying getting a toddler to change their mind about glasses he'd have to wear daily wasn't happening. Ok fine I said I'd make the effort to pay off the ones he selected. Then when they were finally ready I went to pick them up (after being called AND texted 2-3) they weren't even open. Unfortunately their store hours conflict with my work schedule but since their website and Google listed their business hours from 9-5 I figured let me go first thing when they open and then race to work after but sadly that wasn't the case. The lady who was going in rudely told me they couldn't help me even though I said it was just picking up, everything was paid for already. So I had to leave. I texted them in my annoyance and told them they needed to fix their hours and also include their business hrs when they text people their orders are ready. I work in a similar setting and every text lists our business hours so people know when they are able to pick up. The only way I was able to pick up my sons glasses was due to him being sick and I had to leave work early to get him. All in all it wasn't a great experience. Their customer service needs major help. We will be looking to go elsewhere for his follow up.

Today, June 15, I walked into American vision in Bayside. Queens pulled my eyeglasses out of my…read morepocket with two broken arms and said I'd like this to be repaired and she said we don't do that kind. I said why she looks at them and says they can't be repaired. I was disappointed she looked down, started eating her food and didn't say anything else. I walked down Bell Boulevard found another eyeglasses place and asked if they could be repaired. They said come back by 5 o'clock to pick up my repair glasses. I went back to American vision and said I found a place down Bell Boulevard and they're repairing them and she said OK so I said if you didn't want the business you should ty. Jay

Ordered contact lenses with American Vision of Bayside. My contact lens prescription reqired no…read morechange, but they insisted on a diaopter exam. My prescription was exactly the same as from my first exam. I put a down-payment on contacts and ordered inexpensive glasses. The total was $760.00. Two weeks later no contacts, and instead of ordering contacts they only ordered glasses. I asked about the contact lenses. They had not ordered them nor had they any recollection of my having ordered them. Wanted to charge me again for contacts and or give me a prescription to get them somewhere else. My down-payment was $380.00 for what was supposed to be contacts and readers with a inexpensive frame. I refused the glasses without the contacts that were my primary reason for going to this optometrist. After a long and unproductive conversation I am giving them a negative review.

Amazing doctor. Really listens to you . Great staff! Will be my primary place for vision !read more

Just walked out without being seen because I didn't expect an almost two hour wait. Never again.read more

Everything went smoothly on a weekend without any appointment. Got a replacement glasses and…read moreordered a new pair coming by Wednesday. The Doctor is also easy to talk to.

Customer service is horrific. The glasses purchased had a rose color added and look how it didn't…read morestay! We offered to pay for a new lens and did not ask them to replace it but they were YELLING and so unprofessional to my 80 year old parents. Stay far away! As they do not stand behind their products.

I have been coming to this vision center for several years now and honestly don't have any…read morecomplaints. The doctor is very thorough with the exam and makes sure you are comfortable through the whole appointment. She explains everything very well and is very nice. The girls behind the counter that assist with the glasses selection are very nice and are very patient. They were also very helpful in filling out all paperwork for insurance reimbursement. They do have a large selection of glasses that are included with your insurance which is great. Will be coming here for all my future appointments.

I was looking for a place to get some prescription sunglasses…read more I came in at the time of my appointment and was seen right away. Everyone that works there is super nice and friendly. They made me feel very welcomed. The girl that helped me with my selection was super helpful without being pushy. I ended up getting a great pair of sunglasses and they were ready in 4 days!

I went for an eye exam. Everyone was very kind and the wait time was reasonable. The office was…read moreclean. My eye exam was very thorough and nothing about the process felt rushed, all of my questions were answered, and then some. also important to note I got glasses and chose To stay within my insurance plan.At no point did I feel as if they were trying To push me into purchasing glasses or selling me any kind of product as I have experienced in the past.

Everything about This office is wonderful and Dr focus is the best. The staff make you feel right…read moreat home Rhonda C

Wow am I so glad I went to this place for my eye infection instead of the emergency room. I was in…read moreand out in exactly under an hour whereas waiting at Elmhurst Hospital emergency room would've taken me 2 hours alone. Dr. Nadia was incredibly diligent and competent in diagnosing my problem and explaining what went gravely wrong. I cannot thank her enough for possibly saving me from vision loss. She is a true hero.

I walked into the location with an immense amount of discomfort in my left eye. Everybody in the…read moreoffice was extremely caring. I saw Dr. Nadia whom I thought deserved an award for her amazing patient care. She was super friendly and professional. She removed a piece of metal from my eye ( don't know how that got there) and made me feel safe anD comfortable throughout the whole process. I would highly recommend this place to anyone.