Front desk girl has no clue about anything. I came into office to schedule appt because they take…read moremy insurance and then when i came for my appointment day I was told that I wasn't on schedule but they can see me as a walkin but when i told her my insurance she said we don't take your insurance and I would havr to pay $170 for my visit. Unbelievable!

I decided to change my eye doctor, so today was my first visit with Dr. Kim. She was amazingly…read morethorough and had a great temperament. All of the staff was kind and welcoming! I would definitely recommend them.

Booked my appointment online - located right by the 72nd 1,2,3 train. Dr Hyde was professional and…read moreefficient. Staff was very welcoming (shoutout to Zhen - very helpful!). I would come back!

I went in today because I completely bent my frames. I seriously thought they were beyond repair,…read morebut ZhenZhen is AMAZING!!! My glasses are good as new and she was extremely thorough, courteous and great at her job. Wonderful, clean store - highly recommend

I have used glasses for most of my life and have been to many opticals. By FAR Angel Eyes/Awilda is…read moreAMAZING at what she does and how she does it. My vision is very complex necessitating very thick eye glasses. Somehow Awilda manages to make magic happen and make my glasses sleek, sheek and stylish! Her love for her craft, attentiveness and knowledge make you keep coming back. I definitely recommend!

I recently had cataract surgery, which improved my distance vision to the point where I didn't need…read moreglasses for everyday life, but still needed corrective lenses for reading. Awilda took me through the various options - progressive lenses or bifocals - very clearly explained the plusses and minuses of each, and patiently answered all of my questions. She has a warm, engaging personality and I never felt rushed. I've needed glasses for over 70 years, and my experience with Angel Eyes and Awilda was the best experience I've ever had.

Dr. Movshovich and Dr. Tereschenko are highly-educated and very pleasant people. When you come to…read moretheir office - it feels like home. Everybody is smiling and always willing to give you the best service they can. The wait time is about 10-15 minutes which is the shortest wait time I've ever experienced. Both of the doctors are dedicated to their work and provide patients with the care they need. You don't have to wait for months to get an appointment at this place. They work one day a week until 7 pm and also the 3rd Saturday of month, which is also very convenient, so you don't have to leave early from work during the week. It's a HIGHLY RECOMMENDED office to go and get care you need!

The staff and the doctors here are great. I did an initial consultation and l was a candidate…read more They are incredibly skilled and great at taking care of serious eye problems. Dr. Mariana treated me. She is very focused on helping her patients. I would encourage anyone with an eye problem to see this eye care center for help. Thanks

My family has been going to this wonderful site for decades. I just picked up my new glasses with…read moretransition lenses and they are FABULOUS!!! My exam was accurate and my new glasses make the world so much clearer. Suzette is very gracious to work with and Steve is the BEST at ensuring the glasses fit well.

Great local optometrist and glasses shop…read more Took my son there for his glasses and they were very good with him. Takes insurance

Great selection & pricing and fantastic service. I would highly recommend. Sean is the man!read more

I love my glasses ...just got 2 new pairs Vlad is super…read moreknowledgeable and did such a great job for me I love his store with many unique modern frames Will definitely come back for more

Dr Tapia was my eye doctor for over 10 years. On my first visit, she diagnosed that I had acute…read moreglaucoma that could damage my sight unexpectedly at anytime. A quick call to an eye surgeon remedied the problem. Dr Tapia saved my sight and I am forever thankful for her skill. Highly recommend Dr Tapia.

Dr Tapia is the nicest eye doctor I've ever seen. She is extremely professional and thorough. I…read morehighly recommend her!

Dr. Matthew Pupparo at Vision Lab Optometry is hands down the best optometrist I've experienced. He…read moretruly knows his craft and uses state-of-the-art technology to make sure his patients get the highest level of care. What stands out most is how kind, attentive, and patient he is. He takes the time to explain everything clearly and makes you feel comfortable throughout the entire visit. The office is always clean, welcoming, and well-run, and his staff is just as professional and courteous. I first met Dr. Pupparo several years ago at his grand opening and immediately knew he would be my go-to. Since then, I've recommended him to many family members and friends--and today confirmed it again. My elderly mom had an appointment and was so impressed with his care that I felt compelled to write another review. If you're looking for an optometrist who combines expertise with genuine care, this is the place to go.

Doctor was excellent, front desk was wonderful, office was clean and nice! Will go back.read more

I went in for glasses + contact lens. My glasses were broken and my contact lens were running low,…read moreso it was pretty urgent! I went in and did the whole process of exam, pick out the glasses, and check out..etc. Then, I go home, and I took the time to look at my receipt and saw an error for my 6-month bulk contact lens order. Wrong prescription, and 3 boxes for one eye and 2 boxes for the other eye... meaning they charged me for an extra box.... I was so happy that I caught that myself but, seriously? For a first time LensCrafter customer, I was getting really nervous and worried. I called first thing the next day to get this sorted out, but thank the Heavens a lovely lady named Samantha answered, and fixed the quantity and Dosage. She also processed a refund right away for the extra box and she sent me an email confirmation of the updated receipt. I understand mistakes do happen, but what really made me really happy was Samantha's customer service. She is a hidden gem in there! Please go when Samantha is in and ask for Samantha!

I went in excited and had a great screening with the Eye Doctor…read more I was patient and waited for help with picking glasses. After a good hour, I sat there whilst the employee couldnt get into the computer. She couldn't figure out how to operate a device you look into. I was clear I wanted just glasses, nothing extra. She eventually handed me a bill. She insisted I was lying and keot calling me dear. I'm 59, she is a twenty something young lady with a heavy accent. I asked her to change the order and double check if she could get my preference in color that she says was out of stock. It was in stock and the manager apologized after hearing her say I'm a liar dear. It was bad. the atmosphere in there is strange. Genevieve was cold to her fellow team. Frustrated she had to help them. The manager apologized and gave me 50 off. Great. I came in a week later and the glasses were beautiful but made me see blurry. A simple I'm sorry would have gone a long way. Instead Genevieve was condescing. I have thick skin but this was one of the worst customer service experiences. When you accuse me of not telling the doctor what I needed instead of acknosledging an error, you need to take a step back. The manager, team leader and girl who set this whole experience in motion could not account for their error. Instead I was refunded my money. That's fine. But honestly if you watched the footage you'd see how bad the vibe is here. Particularly between Tr Leader and Manager. Unfortunately it was on me to take the hit. Too many stores around to accept this. I can't recommend this place.