Upfront staff and assistants are cordial and responsive…read more I arrived earlier than my appointment hoping to be seen sooner so I can drive back before the weather gets worse. Well, I was taken back and given the intake exams/screening and was told the doctor would be with me shortly. Last, pursuing the frames was called back for her screening. Then, when she walks out the Doctor immediately called for Yoshi and she's taken back to complete the full eye exam. I'm left waiting when I could have went back and been finalized before she ever commenced. With that, I won't bother utilizing Shopko again. I usually plan for Labor Day weekend and complete all appointments while visiting family as I'm out of state now. Well, I'll just find someone local for 2026. This was wholly inefficient. And, the kicker: per the staff they didn't usually get people to show up on time let alone early. Well, this was the gold star treatment of just sit and wait versus expeditiously moving things along. 223p Yoshi is out. 226p he brings out Yoshi's script. 234p I'm called. To get the most out of this location... You may do best to book any appointment and arrive late to be seen on time or timely. As my scheduled time has passed and I haven't been called back yet by the actual doctor. The progeny exclaimed: Shopko has never taken an hour and this was more than an hour. Ultimately, It could be 2.5 stars since he gave extra samples but I'm good on not returning given How today went.

I couldn't be happier with the opticians at this Shopko store. This is a newer location in…read moreFitchburg, but I'd go back to these pro's in a heartbeat! They went above and beyond my expectations in every way. I'd give them a 10 star if I could!!! Lance Engdahl, O.D. Gave me the best eye exam I've had, and I've had a LOT. I learned from his experience and knowledge. Great guy! He travels the Madison area. So he may not always be at your store all the time. Thank you all and I'll be back soon!!! ;)

Everyone from the people at the front desk to Dr Brandon were really friendly, quick, and helpful…read more I picked the right place to be seen when I was out of town and having eye pain. If I lived here this would be the only place I would go for optometry!

I discovered BrandonEyes through word of mouth and I had an incredibly positive experience, which…read morewill result in a continuation of my patronage. PRODUCT: First, their product selection is second to none. They have styles for anyone's taste - fun, practical, trendy, high fashion, you name it. As a result of their availability, I was able to find a pair of Ogi drill mounts that fit me wonderfully as well as a pair of polarized Kate Spade sunglasses (non-RX). CUSTOMER SERVICE: The optician that assisted me, Ben, has a natural talent for consultative sales. There was absolutely zero pressure involved and he helped me identify two products that genuinely fit my personality, appearance, and lifestyle. I was grateful that he was honest and as a result of his expertise I left with two pairs of eyewear that I can't wear enough. EYE EXAMS: I do not have experience with eye exams provided at Brandon Eyes. I usually purchase from an eyewear boutique in Milwaukee (which is where I live). My prescription from my original Doctor of Optometry was still current, but I wanted to try Brandon Eyes. Needless to say, my prescription was transferred (with no complications) to Brandon Eyes and I was able to buy eyewear. I suggest visiting Brandon Eyes for any eyewear need and ask for Ben, though I am confident that any of the employees will be able to help.

So fast on getting glasses. Good selection & options of frames. Super nice people & informative…read more Would definitely go back.

I loved going to Eyemart until today. I had to take back glasses that were not working for me. I…read moregot a pair of Michale Kors 2 weeks ago and they were too small. I got a different pair of Jubilee and and the dug into my nose. There were fine when I tried them on but when I got them the were not comfortable. Went back today for the 2nd time to do a return and the lady was very rude. Asked why I bought them if they didn't work in the first place. She said I shouldn't do this and won't do it again. Meaning no more returns. Jill and Crystal are the best workers they have. This woman has long black hair. I'm also developmentally disabled and have Asperger's syndrome. She was starting to scare me. It's not my fault they didn't work for me. I gave them my old glasses and told them to just put the new prescription back in them. We didn't get any kind of refund either. Jill had told me yesterday that she would call to see if the glasses worked out. If not she was gonna have me come back in. She was so sweet and understanding. Whoever this lady was today was a real b***h to my mom and I. Inexcusable.

These people have been nothing but kind and generous with their time. Clean, bright, cheerful. All…read morethe latest styles Dr Joseph's immediately makes you feel comfortable for your examination and does a thorough job. They act like you're the only client they have that day when you know that's not true. The staff helped me pick out to amazing pairs of glasses, and the cool thing about Stateline vision is that once you pick a pair of glasses they retire the frame. That way no one has your glasses but you! Can't wait to go back for my next pair!

Bad experience in their office, really bad product that was horrendous before it even broke not…read moreeven a year in, and horrible customer service. I reached out to talk someone and got radio silence. Left a review? They don't care. Unless you wanna buy glasses twice don't go here

This is a very professional place to get an eye exam for glasses and contacts. I recommend this…read morespot if you are looking for an eye exam. The first nice part about this shop is that it is open quite late and getting an appointment was easy with a quick phone call. Second, this shop has very high tech exam machines and I was able to get eye X rays (which has a fee but it's worth it). Before the eye exam, there is a pre-appointment room with 3-4 machines that takes a deeper look into your eyes. Third, the folks in this shop are very professional and nice. My doctor was very knowledgeable and very happy to answer all my questions. Finally, this place situated very nicely with lots of parking and access to other shops/restaurants.

Front staff has terrible customer service. Encountered terrible service from multiple staff…read moremembers. Always being told "we will call you back" but never get a call back. Appointments are never on time. I will be moving my care elsewhere. Do not recommend.

My eye doctor was kind and very helpful. However, the staff at the counter took my insurance plan…read morecard and scanned it, I had my appointment, and then I was told they don't carry my insurance and I had to pay out of pocket. It was a very upsetting experience.

Excellent service and experience all around. The lady who assisted me was very knowledgeable and…read moreable to help with some difficult repairs and replacements. I would recommend their services to anyone who has any optical needs.

Fantastic team all around! If you're lucky enough, you'll have access to furry cuddles and play…read moretime with the resident pups.

Our whole family have been going to Eyeopia for the last 7 years. Stella and Dr. Pete are…read moreexcellent at their craft and even better people. They will treat you like family and have always exceeded our expectations. I would not hesitate to recommend them.

As a first time shopper for eyeglasses, the Eyeopia team made me feel right at home and guided me…read morethrough the process so kindly and patiently. I am by no means a decisive person, and they helpfully supported me through frame selection, providing wonderful recommendations and making it such an empowering experience. Even though it took me a while to make my final selection, I never felt rushed along or pressured to make a decision. It felt like shopping with friends! It was great learning more about my vision needs and I love the new frames that I ordered. I truly never would've tried them on without the team's suggestion, and I'm so glad they did, because I adore the way they look and make me feel. Cannot recommend Eyeopia enough!

Rebecca, was wonderful , helpful, and professionally knowledgeable. Took her lots time with is. We…read morewill be back. Price was very fair

Very poor customer service at the East Washington Ave location. First, they had doctor scheduled…read moreon a Saturday but didn't realize until 2 days before appointment she wasn't in that day. Today, I went for my rescheduled appointment and due to traffic delays was 10 minutes late. No call from them, doctor had left because "she had things to do". And why didn't I call, their way of putting blame on me instead of apologizing. This tells me the doctor probably left 2 minutes or so after i didn't show, and if I would've been there ok, would have given me a very rushed appointment because "she had things to do". Canceling other family member appointments. ​