From my observation, this appears to be a full service center. Not only do they sell glasses,…read morethere is a retina specialist, a cataract specialist, and I assume regular ophthalmologists. As a new patient it took about a month to get an appointment and most unfortunately, the next step requires a separate appointment which is 5 weeks out. That puts the necessary surgery another 4 to 6 weeks out. That's a long time to fix an issue. However, the Dr. made me feel comfortable and was amicable with solutions to my issues and concerns.

Patient for over 12 years but not anymore. They have changed personal and dont have great choices…read moreof frames. They are rude and stuffy now. To many good choices out there find another ​

Employees are very professional, friendly and have an excellent sense of humor. Excellent customer…read moreservice, they answered my questions and the doctor who did my exam explained things about my vision that I didn't know, widely recommended. They had my glasses ready in three days, incredibly fast. Thank you very much...

I had a catastrophe with my glasses and needed repair immediately. I went into Visionworks on…read more1-30-2025 without an appointment to see if they could Possibly help me. I spoke with associate, Star, who was quick to help me. She worked with my glasses for some time, and she asked could I leave them overnight because it difficult to remove the lenses from the frame. I agreed. This morning, 1-30-2025, I stopped by to see if they were ready. The associate, Lee, was able to get the job done with my glasses with ease. He greeted me with a smile and was very knowledgeable able my situation. Great customer service from both associates. They made my difficult situation a great experience!

I do not have enough space to write my experience. I will sum it up by writing, from beginning to…read moreend my visit was extremely nice, comfortable and very pleasant. From the assistants to Dr. Skowron. I must say I have seen many medical specialist, but Dr. Skowron by far was the best, and it shows that he cares about his patients. Thank you for you and your team and the care you provide.

Dr Stoev is hands down the BEST eye doctor for kids and adults alike! She is kind, compassionate…read moreand very thorough. She turned vision tests into fun games for my son and gave him "magic" classes to make the appointment fun! She is a highly qualified professional who truly cares for her patients and it shows. I would HIGHLY recommend Dr Stoev!

I went to this office for several years. I always paid my co-pay before my appointment. There was…read morealways a small balance due after my insurance paid. I called the bookkeeper several times and left messages. I never received a call back. WITHOUT MAKING A SINGLE CALL TO ME, THEY REPORTED ME TO A COLLECTION AGENGY!!!! FOR $37.03!!! DON'T TRUST THEM!!

The doctor is very rude and does not care about his patients, he may be highly recommended by…read moreothers.... But I think it's time to retire

Lack of communication from the staff and not very accommodating to scheduling around kids school…read morehours

HORRIBLE HORRIBLE HORRIBLE. They deserve negative stars. They flat out lied. She gave my son…read moreglasses that he did not need. "Provided" vision therapy and said they "accept insurance" which is also a flat out lie, because she specifically uses codes she KNOWS the insurance will not pay for. I had to fight to get reports regarding my son's testing. She shouldn't be allowed to work with children, because of how cold and awful she is. DO NOT USE HER, she will lie cheat and steal from you.

I have been seeing Dr. Merry Gindorf since shortly after moving to Cicero, Illinois in 1998. I am…read morevery nearsighted, have mild cataracts and some extra problems. I am a visual artist and have severe "lazy eye" which makes it hard for me to focus both eyes together. As a senior person, I have also developed a retinal condition causing me to see shadow doubles of the edges if things - making it hard to read and drive. Although I have seen opthalmologists before, they did not recognize the complexity of my eyesight the way Dr. Gindorf has been able to, assuring I gave the best possible coreective lenses. Because of her intelligence, kind and patient manner with me in the office and her comprehensive care, I have been seeing her for 25 years - I can't imagine a better doctor!

Dr. Gindorf was amazing! She took the time to explain the ins and outs of the eye, and why I'm…read morehaving certain issues. Nobody has taken the time to explain why I have a hard time keeping track of my reading position, or why I continuously got pinkeye. She explained thoroughly and in a simple manner I could easily understand. She also provided several options in contacts and glasses and did not force any sales. Was very welcoming. I was comfortable and felt like I was in good hands right away! Would definitely recommend and will be going back!

Dr. Anderson is fantastic! I like that he does things "old school" and he is very thorough.read more

Dr Anderson's exam was the most thourough I've ever had. The glasses I got based on his…read morerecommendation are excellent - the best I've ever owned. Additionally his personality is great and he's super helpful

First - they deleted by Google review :) I came in as a new…read morepatient based on the positive reviews and had a great experience with the doctor, he was prompt, kind, and informative. However, my experience with the staff, particularly Collette, was disappointing. After my exam, I worked with Collette to try on frames for my low prescription. I found a pair I liked but decided to hold off until I felt better and could return with a second opinion. Collette made a subtle remark under her breath about hoping the frames would still be there, which struck me as unnecessary. Two days later, she called to ask if I was coming back for the frames. When I explained that I was still deciding and had requested a copy of my prescription, her tone noticeably shifted. She sounded curt and dismissive, and told me getting my prescription wasn't her department, even though the front desk is only steps away. When I later called back for an update, she answered again and was just as dismissive. I didn't feel confident my request would be followed through, and asked to speak with someone else. Her response made it clear that helping me was a burden. Ultimately, I had to make a third contact and visit the office in person to get my prescription. Even then, it wasn't signed by the doctor, and no one, including Collette, acknowledged the confusion or offered an apology. I've worked in customer service and wouldn't speak to any customer the way I was spoken to. I expected more from an office with such strong reviews and designer branding. Unfortunately, due to the unprofessional behavior I experienced, I won't be returning.

I have fairly poor eyesight and have seen a variety of optometrists in my life but this practice is…read moremy favorite! All of the staff is incredibly helpful and knowledgeable. Service is quick. And they are taking their COVID precautions very seriously. I felt safe the entire time

Dr. Hennessy and staff are friendly, professional and have a bit of that old time touch of really…read morecaring and spending time with you that makes you appreciate being there. There is also a set of mid-century mod chairs in one of the exam rooms that I love to see each time I'm there.

I've been a patient for many years. Dr James McCarthy is a great doctor. His office is bilingual. I…read morehighly recommend him to anyone in need of an Ophthalmologist.