Dr. Schrader just did my eye exam and won my future business as a result. I've been all over the…read moreworld, and I've seen a lot of optometrists, but never one that was this professional, calm, composed, and helpful. He was super easy to work with, very knowledgeable and honest (how often does that happen in business?), and gave me the clearest vision I've had since I was a child, bar none. The exam was quick and easy, without the dreaded limbo. You know what I mean? "2... 1.... no 2... uh, can you go back to 1? 2 again?" I could clearly tell the difference between the lenses in all but a few circumstances, and those took all of a few seconds to resolve. I typically leave my options open even when I find world-class practitioners, but a 30-year search ended today. I've found my optometrist for life.

I started with Dr Schrader a few years ago when I thought I had a detached retina. I was able to…read moreget in same day and Dr Schrader performed the most thorough eye exam I've ever had. I have been to many optometrists in the past, but none of them come close to Dr Schrader! He's incredibly knowledgeable, very thorough and has a great sense of humor.

Highest praises to Dr. Lueth and his team. I decided to have corrective eye surgery. After my…read moreinitial examination, Dr. Lueth took the time to explain my options thoroughly and answer all of the questions. I chose to have PRK. The surgery process was smooth and well-performed by the entire staff. Dr. Lueth was encouraging and informative throughout the entire procedure, and I had zero worries. I am still in the healing process, but I can already see much better than I ever could before. Dr. Lueth and his team greatly care for their patients, which was demonstrated not only in the surgery but in both post-op appointments. I couldn't give a higher recommendation!

Dr. Lueth has performed cataract surgery on both my eyes, one two years ago and the other just a…read more month ago. I'm doing great after the surgeries and I attribute that to his skill. He is a very personable person and I would definitely recommend Dr. Lueth for your eye care.

We went to Lake Stevens Vision Clinic as a family last week and had a great experience. The front…read moreoffice staff was very kind and helpful. Hannah was so sweet and walked us through all of the eye tests, explaining what each machine was used for. The doctor was very thorough, took his time with each of us, answered all of our questions, and explained everything clearly. I highly recommend Lake Stevens Vision Clinic to anyone looking for an eye doctor!

Visit was great. Got me in quick. Ladies were nice. Doctor was friendly and seemed to care about my…read moreissue. Afterwards is a disaster. First they did not send the prescription (they forgot?) so I had to wait an extra day as they were closed when I went to the pharmacy. Fine. Next day (Friday), I show up at pharmacy. There I'm shown the pharmacy was sent an unsigned prescription for a drug that the pharmacist said was rarely prescribed due to the amount of antibiotic. She then said a phone call had been made possibly lowering to the correct amount, but she never got an updated prescription. Even though it's 3:30PM they are closed at 1:00PM on Fridays. We (pharmacist and I) tried calling the emergency number in their voicemail, but it went to a disconnected line. Pharmacist helped me out and got me a slightly different prescription, but this was way more complicated and frustrating than it needed to be. While the in-office experience was truly great, getting a simple prescription has proven to be a disaster. That coupled with a non-operational "emergency number" forces me to deduct some stars. I would give them another shot due to the in-office experience being great, but am pretty frustrated right now. If yelp allowed half stars it would be a 2.5 star. Unfortunately since I'm now super annoyed it's going to round down.

Wonderful experience! I came during the weekdays, and…read moreeverything was quick and easy. I had been struggling with my loose glasses, and they were quick to fix them. I was greeted at the door by Sydney, then I quickly began my exam by Xavier, who was a great help since I've always had problems with the air shooting device. Additionally, I had great conversations and personal talks with the employees and the doctor. Amazing experience, I was in and out within 15 minutes.

This place sucks. I went in for a regular eye exam and they just tried to upsell me a million times…read moreto a point I had to lie and say I would reschedule just because it made me so uncomfortable. Dude I asked for a service...shut ur face and provide said service. I should have known to expect the type of service received with where in town the business was located. NEVER AGAIN!

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I do not recommend. The service is at a very low level. It gives the impression that unprofessional…read morepeople who do not understand this work there. You always have to ask them for information after the inspection. They never tell you anything, no recommendations, no comments. If you ask them something, they are reluctant to tell you.

Let me start by saying I've worked as an optician for over four years in multiple clinics, and as a…read moreconsumer I never write reviews, good or bad. But after this experience, I felt I had to warn others. In August of this year, my aunt and uncle chose this clinic because it was close to home, in-network with their insurance, and had good reviews. Unfortunately, our experience was the complete opposite. When I first asked my aunt about her glasses she said both pairs of glasses purchased are uncomfortable, and heavy. It wasn't until after that she also told me they were not clear, vision wise. She's gone back to wearing her old pair just to see properly, and to not have any pain when wearing the glasses. When I called to ask about a reframe or return, the optician, Gregg, was dismissive and condescending. He immediately said no to both, and when I tried explaining the situation, he interrupted and spoke to me as if I didn't know what I was talking about, granted I didn't tell him I was an optician, but if this is the way he's speaking to patients/ family members, I don't think it would have mattered if he knew I was one. As someone who has worked in this field, I know an optician should help patients choose frames that fit their prescription and are compatible with their lenses--not just let them figure it out on their own. Gregg didn't guide my aunt at all; he sat there quietly and only spoke when approached. When I asked and explained that the frames are uncomfortable, he said, "Those are the frames that SHE chose, that SHE wanted." And yes, that's true, but if you do your job properly and inform patients about how certain frames might not work well with their prescription, or how they will fit on a patients face, they're more likely to choose something that functions better rather than just what looks nice. And if after explaining all that, the patient goes with the frame regardless of recommendation, then yes that is on the patient. This is not how it happened that day though. After being told no on a reframe, I asked about a re-lens. I explained that my aunt couldn't see clearly through her new glasses and had gone back to her old pair, and he interrupted to "correct" me by saying, "Oh, you mean they're uncomfortable and not clear." I clarified, "No, I mean her vision isn't clear at all when wearing the new glasses, on top of the frames being uncomfortable." He then replied, "Now we're just getting into wanting new lenses or new frames." To make matters worse, the clinic's 60-day policy for prescription changes starts from the exam date, not from when the glasses are actually received. My aunt's exam was at the beginning of August, but her glasses didn't even arrive back from the lab until two weeks later. That's hardly fair to patients, especially when it can take about a month to adjust to new lenses or find the time to return for a follow-up--especially if you work the graveyard shift. I also called the insurance provider, who confirmed that if the clinic were willing to accept a return, they could re-bill the insurance for a new pair of glasses. The VSP rep told me that they paid the clinic about $600 for the two pairs of glasses (#1 was 300 and the second pair was $280 with a $20 patient copay). Gregg, again being condescending said "well that's just not true. If you would like to get into that they only paid bout $100 per pair and the rest was to be covered by the clinic as a write off". Despite that, Gregg still said no, without any attempt to help or find a solution. Even if policies exist, there is a professional and respectful way to communicate them, and this clinic failed at both. Again, I never leave reviews, but this was such a disappointing experience that I had to share. I do not recommend Eye Doctors of Marysville. Save yourself the frustration and go somewhere that truly cares about patient comfort and vision, versus just getting paid (or not paid, I guess, according to Gregg) by the insurance providers/patients.

I liked Dr Wang fine, but…read more.. When my new lenses came in, the weren't right. The optician said, "give them some time and come back if they're still a problem". I came back. They checked the Rx and the lab had made a mistake. When the second set of lenses came in, they weren't quite right either. Same comment from the optician. I came back. They checked my eyes and the lenses and said they'd fix them but "if they're still not right you'll have to pay fr any changes". Excuse me? You're the eye doctors; it's up to you ad the lab to get the Rx right for my eyes. I'm over 60 and have been wearing glasses since I was 7. I know when my lenses aren't right. The 3rd time was the charm and the lenses were right but I haven't been back since.

The staff is great here! They have a large selection of frames and Dr. Dohman is amazing!read more

If I could give this place a zero I would! They are so unprofessional. We had an appointment and…read morehad been there multiple times before. The dr lapsed his in network connection and then they tried to charge us for out of network. It took months to get if all fixed. Fast forward that dr is gone so we thought we would try it again with the new dr. When I made our appointments I said because of what happened before I wanted clarification that all was good with the insurance. They said I would get a call now it was 2 days before our appointments and I called only to be told I didn't have an appointment and that my husband did but the in still was not clarified. I said this is crazy I have been talking to your office for weeks about both our appoint ends and now there is only one. I started to say this is crazy and cancel him and she hung up on me. This office is ran so unprofessional and we will not be back. Thought we would give them the 2nd chance which we never should have done.

I came to this shop a few years ago and bought some glasses , fast forward to this year I recently…read morefound the pair I purchased and they were SO loose. I went into the store randomly and the employee at the counter was so friendly and sweet and tightened them up for me. I can wear them again!! Thank you!!

I had a great experience with Dr. Fleming and the office staff, all of whom were courteous,…read moreprofessional and very helpful. I opted for the retinal photograph (which I had been told earlier would be an out of pocket expense as my insurance would not cover it) rather than dilation and it was fascinating to see the images produced. I was given updated information regarding the health of my eyes including no glaucoma, very minimal cataracts, occasional floaters, slight stigmatism, and no macular degeneration. I ordered glasses and walked out paying under $75 out of pocket (thank you Humana!).

I received a text from Snohomish Vision Clinic at 1:30 pm notifying me that my glasses were ready…read more I replied to the same number to ask what time they closed and was told they closed at 5:30. When I arrived at 5:17, I was told the office was already closed, and the front desk was dismissive when I tried to explain that I was acting on a text from the clinic itself. A frames specialist eventually assisted me, explained that the message had come from the Monroe branch, and apologized for the confusion. She was professional and kind, and I appreciated that she helped me despite the mix-up. I'd suggest clearer internal communication between branches and a more courteous front desk response when patients are acting on information provided by the clinic.

We visited their new Snohomish location and had a great experience. Front desk staff was efficient…read moreand friendly. Dr. Lee was great with my 12 year old daughter. The optician helped us find a great pair of frames that were reasonably priced. Parking is a little snug so leave your extended cab dually truck or camper van at home.

Exam went well. They problem is that they tell you they-re in-network provider, but they don't…read moretell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business. Now I have to find somebody in-network to get the glasses without have to get another exam.

Dr.Deol is thorough and kind. I've never had such an in depth eye exam and my prescription is…read moreexcellent. I am very near sighted, have astigmatism and cataracts so this is saying a lot. She has a beautiful office in historic Snohomish with parking off street.