Terrible customer service and glasses are overpriced. I've been waiting over a month for my trial…read morecontact lenses. I've never left an exam without trials--let alone had to wait this long. I've called multiple times and keep being told there was a shipping issue due to weather and that they should arrive "in a few days." When I called back a week later, I got the same answer and never received any follow-up. I understand things happen -- they're just contacts, it's not the end of the world -- but the lack of communication and customer service is disappointing. I ordered online through Target Optical and received them in a week. I won't be returning here.

Amazing service from a great team of professionals. Everybody has been working diligently on…read moregetting me some tinted eyewear the past few years. The prescriptions always come out great. Tints can be tricky, but they really help with my vision and Exotic Eyewear handles the challenges perfectly. Their selection is very broad and unique. I always see new exciting frames. Their prices are very reasonable. Highly recommended and great value.

We were patients at Eye Q for approximately six years and remained mainly because of the doctor…read more Unfortunately, our experiences with staff steadily declined over time. Service was often unprofessional, turnaround times were excessive (over six weeks for lens replacement), and recent interactions became unnecessarily argumentative after payment was accepted. Due to repeated issues and lack of improvement, we will not be returning.

My wife was told she had rosacea on her face which is why her eyes were dry. We got 3 more opinions…read moreand all disagreed heavily with Dr Wafa. My wife was also prescribed $500 glasses which we were told just recently weren't needed at all. Your eyes are important so please advocate for yourself and get a second opinion if you've gone here.

The office staff was very welcoming....very professional and courteous. The doctor was nice and…read moreshocking remembered me a week later. Only negative..was they would not give me my PD number. I like to order cheaper glasses for work, and need that. My other doctor (retired) would supply that....its called ..order from me.

After months of eye pain and light sensitivity, I finally got some much-needed relief. Huge thanks…read moreto @sheridaneyecare for the excellent treatment yesterday. your staff and customer service were outstanding!

I have been using glasses since 13 years of age and have been to multiple places for glasses. Never…read moretried or considered Walmart until my doctor mentioned it. Fast forward and my visit to the Walmart Vision Center and my experience. I was greeted immediately and helped by Astrude. She doubted my prescription and showed it to Rey the vision center manager. Years of experience pays off as Rey immediately knew it was off. Both Rey and Astrude working as a team called my doctor who faxed them a corrected prescription. All done without me getting involved, good customer service! Fast forward to about 5 days, I get a call my glasses are in. Two wonderful young opticians helped make the final tweaks. Thank you Frances and Danny for making those glasses fit just right. Morale of the story, yes it's WalMart but they do glasses right, and I get a two year guarantee!!!

Bad experience and would not recommend. My 12 year old needed his first set of glasses. I needed…read morereading glasses. The place where we had our eye exams had stunning glasses. They were all the latest designer frames and accordingly expensive. We wanted to check out some less expensive frames so we tried Walmart Vision Center. The people that work there are pretty clueless. When we first walked in we asked an associate if they took our insurance. She answered yes without hesitation so we proceeded to look at frames for about an hour. When we were ready to purchase some frames the optician was at lunch, so unless we waited for at least another half hour we could not purchase the frames. We asked the associate to hold the frames and said we would be back tomorrow. When I returned the next day with my son to buy the glasses we were told that Walmart Vision was not in network for our insurance. Why couldn't they have told us that on our first visit, before we wasted so much time there? The place does have some decent frames that are reasonable, even without insurance, butter service is terrible!

Ariana del front desk bien joven me dio exelente service. Todas apuradas y ella me trato con…read morecompassion y bien educada. Le impoto aunque otra me queria sacar rapido. Dios la bendiga por tenet ese buen corazon.

I visited Dr. Karp's office on recommendation from my optometrist for glaucoma candidate screening…read more Staff was super courteous & welcoming, plus organized & effective. Dr. Karp's level of care is very high & reassuring. During my eye exam, he made sure to tell me what he was doing & why, all the while cueing me on what to expect. The part that really blew me away was his willingness to explain my condition, next steps of care, & expectations. He answered all my questions without once seeming bothered or rushed. From the eye care specialist in the local community that I've visited, Karp has a good reputation. He lived up to it during my visit. The staff was also willing to answer all my questions, even when it came to matters of cost, insurance, pharmacy location, etc. I strongly recommend them.

Amazing experience! All the staff are so friendly and made my visit so welcoming. Especially…read moreEmerson, my first visit there he was so kind and performed all my exams with patience and care since I get nervous with anything involving my eyes. Will be coming back!

Extremely unprofessional experience at Pines Vision Care on July 2nd. My medical history was…read morediscussed loudly in front of other patients -- a clear HIPAA violation. Staff made an inappropriate joke about pregnancy, despite my being 57. They refused to perform my exam due to "dry eyes" and pushed overpriced drops only available through their office. Then tried to charge me $99 because they couldn't verify my insurance. I won't be going back.

Horrible! Ordered my glasses 2 weeks ago - no communication after - I went to the website to find…read moreout and now it shows it's delayed! They mark up all the glasses and services and apparently they billed my insurance ~$1000 and yet they can't deliver!

I went to my annual eye doctor appointment and wound up with a new prescription for contacts and…read moreglasses. Given that I have vision insurance and that I've gone to another Visionworks store in the past where I had a great experience, I went to this location nearby. Admittedly I was dreading this chore, mainly because anyone who knows me knows I absolutely detest wearing my glasses. Yes, I know that I need to rest my eyes, and I do wear them, just not in public (unless I am given no choice). I hadn't bought a pair of glasses in two or three years as my main form of vision correction is contacts, but eh, my vision changed enough to justify a new pair. That and my insurance covers a new pair every couple of years anyway. It was time, even if I loathed to admit it. I went in and didn't wait long on a Saturday afternoon. Ginny was my girl and she's a star at customer service. She made me feel super heard, especially considering she checked several options for me in terms of my insurance plan. What I mean by that is that she made sure I got the best deal possible. Of course, too, she helped me pick out a new pair of glasses, which was a pain in itself as I have a small face. Oh, and she placed the order for contact lenses, too, but that was honestly the easy part. I ended up getting told I'd get my items in around ten days or so, and well, that's exactly how it went. I found out via text and via e-mail. There was only one slight issue. While I was notified of my glasses being ready, my contacts kept being listed as order pending. I had to call to figure out what was going on. Once an employee finally answered, it turns out that my contacts were ready, too, and that the website just had a mind of its own. Needless to say, the technology aspect needs some work. Otherwise, everything ran smoothly, and upon picking up my items, I even saw Ginny again, who helped mold the glasses to the proper fit for me. She also let me know that if anything I could return and get them further fixed.

Such wonderful customer service. This was my first time using America's Beat and I was so…read moresurprised. My Optician, Jason, was very professional and knowledgeable about eye insurance. When making my selection for new frames, Jason knew his stuff. The staff is very friendly. The Manager, Rochelle, is top notch. She really went out of her way to make me happy. This store has a very large selection of glasses to choose from. America's Best may be the only local retail to carry Pair Eyewear line. I received my new glasses in about a week. After care from Maria, at the front desk, was outstanding. America's Best accepts most major eye insurance plans. I now have happy eyes!

Great experience,Dr was great. Lots of frames to pick from…read more Customer service was excellent. Felix very helpful . He knows his job well ,excellent service from Felix . They are excellent don't waste your time going elsewhere you'll pay a lot more money for nothing.

This is the best eyeglass store in miami! Large selection of frames, but more importantly is the…read moreprofessional and flawless match to any prescription. You are not merely a client, you are treated as a close friend!

Stephanie, Thank you…read morevery much for taking care of me today. It was a pleasure meeting you and I look very forward to using my two new pair of eyeglasses you are making for me with Varilux progressive lenses that I purchased from your store today. After working with you today to find the best frames and lenses for my prescription, I can see why you have earned all of the very positive customer reviews posted on the Essilor website which your store is designated as an Essilor Expert and led me to your store today.