The curbside pickup is a nightmare! One poor employee was working alone at the 5pm after work rush. Cars that arrived after me received their orders first, and I had literally one item. I felt bad for the employee but it was a mess! read more

The Guest Services at this store is horrible. Not only do they never, ever answer their phone line to help a customer, they don't answer the phone when other internal departments are trying to reach them. The guest services at this store should switch their name to Unavailable Services. read more

Writing this in the Drive Up parking lot where I've been waiting for an hour because they gave my $200 order to somebody else. Whoopsy doodle topsy turvy. How does someone put a Hello Kitty suitcase and a bunch of six year old birthday party favors into the wrong car? Who ACCEPTS $200 worth of party favors and presents for a six year old along with their groceries? Manager says. "this is happening too much. I'm going to talk to my staff." Oh you give $200 orders to the wrong people a lot huh? Unbelievable. read more

All items were picked and delivered efficiently No issues and it was easy to order on the website read more

Drove 30 miles to pick up storage bins that were not available locally. When I returned home I realized that I had 4 bins and only 3 lids. I will not make online purchases with Target in the future, too many problems with fulfillment. read more

What happened to Target on Schaumburg Rd? Why is this place such a mess? I have never been to a store that looked so bad. Who runs this store? I'm absolutely discussed. I went there to buy jeans for my teenage son and the place looked like a bomb exploded. I couldn't wait to get out of this disaster of a store. I will definitely not be coming back. read more

See all

Large, well-organized Target in the Western Burbs of Chicago. It was clearly custom built for Target recently, having one huge rectangular space, which gives opportunity for reorganization as consumer trends change. Some of the highlights are an optical department, a really big separated section for alcohol (wine and spirits) and plenty of self checkout. The store looked plenty stocked and was able to find and purchase what we needed quickly and effectively. read more

See all

Not a huge fan of this Target. A lot more expensive than Walmart, but cleaner and has a better fresher vibe than Walmart. They don't have a huge selection of items and I feel as if they could have more. Not to be THAT person, but they didn't have any LGBTQ/Pride month stuff out this year, which new Target policy makes it optional for select locations which this one took a pass on representing human rights this year. They have in the past, but as soon as it's optional, I guess you see their stance on gay people. Otherwise, it's a better place than Walmart but Aldis has my heart for stuff. Go there instead. read more

Ok this is my go to store but something is just off. First off mostly everyone working there has always been very nice to help me. I went there today and wanted to pick up some deli items. This is no joke but there was a sign that said in so many words...Out to lunch. Sorry I missed you. Seriously? The entire Deli department closes down because someone is at lunch? Ever think that maybe the shopper is also on lunch? And Deli manager please note that the prepackaged lunch meat on one of bags of ham in the container directly in front of the Deli Department EXPIRED 2 days ago. Also, and not quite sure how to mention this but there is a spot in the produce department that smells like someone emptied their bladder. I passed it twice, once to the Deli department that wasn't open and again as I headed back through produce. Really shouldn't be that hard to find. read more

I placed an order for drive up to make my shopping experience easier however, I am completely disappointed in the lack of customer service. I placed an order for 3 small items and they took extremely long, ridiculous. Whoever is in charge of the shipping department should definitely step up and have a talk with their team members. Everytime I come here it's a horrible experience. Also tried calling the "guest service" desk and they never answer. Don't shop at this location. read more

I really enjoyed coming to this target. It is clean, organized and I always get what I'm looking for. This target has a really nice selection of women clothes, make up and home decor. People at the registers are always pleasant and it is not overcrowded. read more

The majority of the shelving in the grocery section is filthy dirty! I'm in there frequently. It's been like that for months. I feel like going in there with a bucket of soapy water and sponge and just cleaning it myself! Its so disgusting! I won't buy any food there, anymore, until it's clean ... read more

One of my favorite Targets. I highly recommend this one as they are very clean and have lovely associates. I always find what I'm looking for. The pick up service is also amazing. Very happy with this establishment read more

Love this location! Always has the newest items for all your needs! I got a bunch of workout gear and I'm obsessed with it.

I regret to inform the people of Schaumburg this location has pretty consistently been letting us down. Specifically, in the produce department. Multiple times per week, we end up with spoiled produce. It's one thing to have the occasional icky bell pepper, but it's almost every time we buy onions or peppers and sometimes even carrots or lettuce here, the produce is spoiled. It already is annoying that we find spoiled food we just purchased but then at the prices they charge, it simply ticks me off. I have found several expired pantry items on the shelves and typically gather them and give them to a manager but they just say thank you and don't really do anything about it. These are clear oversights by management and employees that really don't care about these small details. As everyone knows, money is tight for every household so it's typically not worth my husband trekking back out to Target to get new peppers and since the produce is spoiled, we'll throw it out to get the smell out of our kitchen and into the garbage cans outside the house. The few times I have called and spoke to the produce manager, they want us to bring the spoiled food back and they will replace it. How inconvenient...to have to send my hubby back and forth. I'm disabled at the moment so he's been doing all the shopping and a lot of the work around the house so simply put, sending him back and forth to target isn't the highest priority so we are throwing money in the garbage. Otherwise, our service is usually really good. We love Target way more than Walmart so we enjoy shopping here but the produce issue has been going on for way too long and we have brought it to management's attention on several occasions without improvement. It's just disappointing seeing as we use them for our pharmacy needs, weekly shopping and feel forced to go to Costco or Mariano's to buy produce. Hopefully this will be read by someone that can try to improve these issues so we can continue to shop Target for all of our general weekly needs. read more

Excellent Service at the West Schaumburg Target. The manager Mike was very helpful and treated my boyfriend and I so great. I had a terrible day today and when I came in to the West Schaumburg Target all the team members greeted me and made my experience great. I am very happy with the service I got from this store. I will definitely be coming back again. Thank you mike and guest services team! read more

Target - Guest Services. - Department Stores Near Me - Schaumburg, Illinois

If I could give a negative star I would. Target employee placed the baby yoda figures series three out. No price but they're about 7-8$ normally. This girl at the register who was of Hispanic descent (I will be going back to get her name to update) decided to try and charge me $15.99 per figure. She said "oh I'm sorry those are not supposed to be out yet." So you're going to up charge for the figure? Horrible integrity. I will be updating with names and managers. Also if you think this is a "Karen rant" it's not I am not Caucasian read more

Whoever the main female who works at the Target in West Schaumburg IL and she brings out the groceries for the pick-up and each time she's brought my groceries to my car she doesn't say one word not even an acknowledgment and when she's done loading up my trunk she slams it, and I mean slams it shut. Yesterday 8/8/2023, she was helping a male associate load my car and as he closed my trunk I watched her take out her cell phone and take a picture of my license plate and whisper something to her coworker. So I rolled down my window and asked her if she took a pic of my car upon which she seemed to become very nervous and flustered, started stuttering and told me no, she was taking a pic of another car to which she pointed in the opposite direction but I clearly saw her take a pic of my car. She is rude, unpleasant, does not know how to properly load a car with groceries, and very unprofessional and as long as she works there, I WILL NOT be visiting that target anymore which is a shame because I shop at that location once sometimes twice a week but I'll just have to start going to the one closer to my house. Please fire her. She is making that Target lose customers. read more

Remodeled. Amazing! I love Target. Great quality home decor. New liquor department. I like how Target sells unique food items. I use my Cartwheel app every time too. read more

I love this target. The location is great, it's in a nice, populated area. This store is full of everything you need: clothes, food, appliances, and gear. It is well organized and the workers are all very helpful. The food department is especially nice because of the reorganization it has had done recently. Totally recommend going here. read more

Worst service every, very slow lazy workers. Some of the workers don't want to work so they look very miserable and act slow with a stank face ! read more

This is my favorite place to buy expired food. Not the first time it's happened but they should really get on top of clearing out their shelves. They have 60 employees there with only 1 register open to not go through expired food that is on their shelf. Especially when it comes to meat.... Good job target. read more

This review is about the Target store in Schaumburg at Schaumburg & Barrington roads. Very poor customer service when it comes to order pick up. This store consistently staffs the pick up desk with 1 person. This would be ok if the staff was trained to call for back up when there is a line waiting or they are tied up with a complicated situation. However, this NEVER occurs. I have given this feedback to them repeatedly but nothing changes. Unfortunately, this Target is the closest to my home so I shop here. For the most part, staff are nice but they seem to have no regard for their customer's time. Last week I went to pick up an order and the customer in front of me at the counter had a cart full of items she wanted to change to a different form of payment. This required the rep to talk to a manager and then re-ring the entire order. There happened to be a manager at the pick up counter talking to 2 other employees. I know he was a manager because he is the one the rep went to- to get help. As I stood in line, the manager & 2 employees had a conversation about space utilization....while I waited. No one acknowledged me or stepped in to help me. After standing there for over 5 minutes, a girl from in back came out and helped me. I did mention to her how frustrated I was that the manager & staff never stopped their conversation to assist me. She politely apologized, While she went to get my order, another customer got into line. The manager quickly acknowledged her and said there would be a short wait. Then after a minute of two he stepped up to a register & assisted her. I was furious! When I got home I contacted Customer Service and relayed this entire story to them. I was especially annoyed by the poor customer service role modeled by the manager. Why would the staff demonstrate good customer service when this is the behavior they see from their manager? The C.S. rep promised he would forward this information to the store's leadership team and someone would follow up with me. Well, no surprise- no one contacted me. I went to the store to pick up an order today and same situation. One girl at the counter with a complicated situation. She does not call for back up, but eventually calls for help handling the customer with the complicated situation. She finally helps me and now there are 3 more people waiting in line. Another rep or manager(?) comes by the desk and steps in helping the customers in line. The girl helping me never apologizes for the delay. She hands me the package and never says another word. Once again- crap service. I am extremely disappointed! I have been to other Target stores and not experienced such poor customer service. And, the leadership team at this store does not seem to care. read more

Some girls grow up dreaming of a white dress and a big day and beautiful man, but not this one. Marriage has never been a dream or desire of mine, but that doesn't mean I don't have life goals and aspirations. Every time I need to escape from the real world and all my many menial problems and mental short-comings I close my eyes and dream of my version of the typical white dress. Only it's not a dress... it's a pair of khakis topped with a red polo shirt and name tag with a red and white bulls-eye. I'd trade my big day for the big store, a SUPER store and my beautiful man could easily be transformed into a scene full of sales racks with orange clearance stickers galore. My 'crying game' sometimes involves rocking back and forth while while hugging myself and repeating 'You don't work at Target. You don't work at Target. You don't work at Target'. Sad, but true. Not that I've got a bad gig now, but c'mon. First dibs on a cornucopia of clearance racks and getting to ravage the new season's virgin displays... how can I deny my lust for all things red and white and nominally priced? And this Target is one of the very BEST I've found. Even on my two Target a day habit. The best in sales pricing. The best in size selection. The best in customer service (big ups to Jane at the CS counter). Yet somehow, this place is never as crowded as the other Targets. It's like... a dream come true. For a few more bulls-eye quality Target shopping tips, read on with your bad shopping self... New markdowns are as follows: * Electronics and kids clothes on Monday. * Women's clothes and pets on Tuesday. * Men's clothes, beauty, misc lawn and toys on Wednesday. * House goods, pjs and undies, shoes, music and movies, sports ish is Thursday. * Jewelry and accessories on Friday. * If something is marked down to a price ending in an '8' ($34.98), it will be marked down again, usually in two weeks. If it's marked down to a price ending in a '4', buy that ish because that's as low as it's gonna go. An DO sign up for a Target Red Card; you get 5% off all your purchases on the card. Viva La Target! read more

Target - And a light shone from the heavens. - Department Stores Near Me - Schaumburg, Illinois

I loved target it's one of my favorite store, but wow they restrooms are a mess,please have someone to clean your restrooms

Store was just recently remodeled. Addef a liquor store and increased floor space. It's a lot better than other discount stores. read more

See all

Not a fan of the redesign but I love how fast they are at processing my drive up orders! Sometimes life gets crazy and i have to place more than one order before i even make it to pick up the first and they never complain. Staff is super friendly and the store is always very clean and well maintained. Returns are always super easy as well. read more

Eating in the food court and the window sill is littered with dead bugs. Really??? How hard is it to vacuum these suckers up, anyway? read more

Target - Department Stores Near Me - Schaumburg, Illinois

I am one happy lady living only a mere six minutes from this Target. I'm here on a weekly basis to buy everything from school supplies, holiday decor, grocery staples, and clothes. During a recent trip, I was aimlessly wondering the makeup aisles when a friendly, young employee asked, "Do you need any help?" Why, yes, I need all the help I can get when it comes to makeup. In fact, though I am quickly approaching 40, I have never really figured out the whole makeup thing. So, I told her I really didn't know what brand to buy, and she recommended a popular foundation. She even let me try on two shades and she told me which one blended in better. She then helped me find a concealer and primer. Seriously, I put on that makeup and felt like I looked better than I had in years. I even got carded when I went out that night! So, a MAJOR shout out to the makeup lady who is helping local ladies feel better and younger. I'm a loyalist to Target and will forever be true. read more

Cons - Target has an huge issue with accurate counts of items available online. I called around to at least ten target stores to find Beat headphones that were on sale and found hope in this location. Adrienne in electronics actually went and checked the shelf and placed the item on hold to be picked up the next day. I drive 30 miles (an hour in total) to pick up and the girl behind the desk (plus size lady with glasses) looked in one drawer and said they didn't have it. She didn't bother to check the back stock room or anything. She was of no help at all. She should be in a dept with NO customer contact. Pro Finally fed up, I asked for a manager. Out comes Eric (team leader) who was very compassionate and helpful. He went to the stock room to look and came back to offer a raincheck because they didn't have it. He said he didn't know if and when they would restock. He offered an alternative solution and I left the store very happy. Please hire more employees like Eric who value customers and go the extra mile. Thank you, Eric! read more

I went in here to get a few things after work. Store is clean, and associates I encountered smiled and said hello. I love how the store is laid out and how well lit it is. All Target stores should be like this. read more

I was in the Chicago/Schaumburg area to visit my son who recently moved there. We had been on vacation across the U.S. for the two weeks before . On this day, I accidentally sat on my eyeglasses in the motel and was devastated to see I broke them - the nylon string that holds the lenses in snapped! I'm totally blind without them!! Target Optical happened to open at 9am on a Saturday and saved my day!!! I have no idea what I would've done. I wasn't even sure if they could be fixed. The wonderful woman fixed them, cleaned them and didn't charge me a dime. I was in awe! She seriously is my hero. Nothing scarier than not being able to see and not know what to do! Thank you thank you thank you! read more

Target - Broken glasses!!! LOL - Department Stores Near Me - Schaumburg, Illinois

This is, by far, the worst Target in the area. The employees are barely trained, don't care about the "guests", and the service desk staff is rude. Lines at cash registers often are 6 or 7 people long, while managers stand around watching and calling for "backup" on their walkie talkies, which never arrives. If the staff is not bad enough, this store regularly uses peak store hours on weekends to fill shelves, blocking aisles with their flatbeds and carts, making it impossible to navigate the store. They also clearly do not care about customer calls, as at most hours the phone is on "night answer" mode, sending a loud ding over the store intercoms instead of to an operator. I would rather spend more money at any other store in the area than visit this target again. I have given them the benefit of the doubt too many times. read more

Its a target, nothing special..... but its a target and they sell stuff that a target usually does. Its less crowded out here because people in the burbs will just stop by after work instead of waiting until the weekend to do shopping trips. That is why this is better than the ones by me in the city. read more

This is the perfect Target to stroll around when you a) absolutely need to get out of the house as the sub-zero temps have rendered you a hermit the last three weeks and b) you have a helluva shopping list. It's Super Target - so you'll find a full grocery section, Starbucks and pretty much anything under the sun. The store itself is huge, thus providing ample opportunity to shop for anything you might need and likely many things you don't. I found the shelves nicely organized and well stocked, exactly what you might seek in a superstore. While this isn't the closest Tar-jay to mi casa, it's a solid stop if I need to pick up a few (or fifty) things. read more

West Schaumburg Target- thank you for never batting an eye when I take my 3 little boys here!!! Sometimes they are crazy or cranky (running around) & all your employees are WONDERFUL!!!!! You help by giving them stickers or talking with them at checkout. My husband works late so I need to take all my boys here for groceries a lot, and I just really appreciate it!!!!! Thank you!!! I LOVE TARGET!!!!!! read more

Target.com in store pick up doesn't work at this location. Staff does NOT set aside your items and therefore when you come to pick up your stuff it is out of stock. Instead of transferring to a store that DOES have the items they prefer to cancel the entire order and have you place the order again for the other location. Unhelpful employees. read more

Target, Tarje, whatever you call it. It's fabulous. This is my go to Target based on its proximity to my apt. The best thing about this Target is that there is hardly a wait to check out. They always have more than enough cashiers ready. They always have products stocked. Only peeve is they do not always carry the special designer collections for Target. read more

Unpopular opinion - Not a fan of the remodel. I found it extremely difficult to find what I was looking for and none of the employees took the time to ask if I needed some help (and I was clearly lost and wandering all over the place). The remodel is visually appealing, but I personally don't feel like the layout makes sense. The store was a mess, but I did stop in a few days after Christmas so I guess that is understandable. read more

My FAVORITE Target location due to the size, the grocery section, and the ease of getting in and out despite the crowd. Never feel cramped or run over by other folks, again, due to the size. They always have everything I need, when I need it, and usually my cart is filled with things I WANT... Go Target, go Target, go Target! read more