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    RH Outlet Schaumburg

    3.3 (19 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    4 months ago

    Helpful 2
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    2 years ago

    Helpful 7
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    3 months ago

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    2 months ago

    Just a lot of junk, leftovers no one want to buy. RH needs to stop act icing like the only premium furniture out there.

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    1 year ago

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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 1
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    9 months ago

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    2 years ago

    Helpful 2
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    2 years ago

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    1 year ago

    Helpful 1
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    1 year ago

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    2 years ago

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    2 years ago

    My husband and I had a wonderful experience. Mike was supper helpful with the purchase of a new sofa.

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    3 years ago

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    2 years ago

    Love this place. Howard is the best! Helpful and has great taste. You can really find some deals here.

    Helpful 1
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    6 years ago

    Helpful 4
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    3 years ago

    The staff here are amazingly helpful. From the front sales staff to Sal in the warehouse is the best

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    6 years ago

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    Review Highlights - RH Outlet Schaumburg

    The customer service that that one of the ladies provided to me was named BERE.

    Mentioned in 2 reviews

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    Steinhafels

    Steinhafels

    2.1(11 reviews)
    1.3 mi
    Discounts available
    Established in 1934

    Joseph is very professional! He helps me a lot…read more Highly recommend this store! I always find good stuff here in this store.

    Buyer beware: We've been without a functioning couch for over a month -- and we do not recommend…read morethis company. We ordered a couch and selected a delivery date based on the delivery options the company provided. We planned around it, expecting a normal delivery of brand-new furniture. Instead, we've dealt with repeated damage, failed deliveries and no clear point of contact. And when you try to get help, there's effectively no human support to resolve the problem. Here's what happened from start to finish: Delivery attempt No. 1: No warning, then "it's damaged" On the scheduled delivery day, we received no advance notice of any issues. The delivery team arrived and told us the couch had been damaged at the warehouse and would not be delivered. The drivers even said we should have been notified ahead of time, but we weren't. They proceeded with the rest of the order, but once the truck was opened it was clear additional pieces were damaged, too -- specifically the coffee table and side tables. The drivers refused to deliver them because the damage was obvious. So after waiting for delivery, we ended the day with no couch and damaged items that could not be delivered. Delivery attempt No. 2: Couch arrives -- but defective and incorrectly assembled We waited for a second attempt. This time the couch did arrive, but it was in unacceptable condition for a new purchase. It had: * a rip/tear * improper assembly * a bend in the center * a bottom riser dragging * the wrong legs We were not comfortable sitting on it. We were also pushed toward "repair" as a solution, which is not reasonable for a brand-new couch that arrived defective and incorrectly assembled. Delivery attempt No. 3: The "replacement" is broken on the truck This attempt was supposed to be the fix: exchange the broken couch for a new, non-broken couch. Instead, the delivery team told us the replacement couch had a bent footrest while still on the truck. They said they tried to repair it, but it still wasn't functioning properly. After three delivery attempts, we were once again left without a working couch. Over a month later: still no resolution It has now been more than a month and we still do not have a functioning couch or a clear resolution. Communication has been slow and inconsistent, we've been bounced between people, and there is no single person taking ownership of the issue through completion. Bottom line We paid for new furniture. We've received damaged items, defective assembly, and a replacement that was broken before it even came off the truck -- plus no reliable way to speak to someone who can fix it. We do not recommend this company. If you're thinking about ordering, be warned: if something goes wrong, you may be stuck for weeks with no clear path to a resolution.

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    Steinhafels
    Steinhafels - Stuck like this for 3 months!

    Stuck like this for 3 months!

    Steinhafels

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    Penny Mustard Furnishings

    Penny Mustard Furnishings

    4.0(47 reviews)
    1.3 mi
    $$$

    Great experience! Stella helped us pick out several items. Great, excellent service. She listened…read moreto what we wanted and found exactly what we asked for. Great eye for decorating!

    If I could give a billion stars I would. My husband and I went to look for a new couch and we…read morealways wanted to check out Penny Mustard for years after buying couches that would last only a couple years. Upon entering this wonderful, energetic, and beautiful gal named Valerie introduced herself with her warm smile. How refreshing to be greeted respectfully and kindly, instead of the usual " need help?" OR not even getting acknowledged at all. Valerie instantly made us feel welcome and guided us with expertise and knowledge of brands, materials, and structure. Before we knew it, we bought an incredible new leather couch, leather recliner and leather ottoman! It's wasn't just about her salesmanship which is beyond outstanding, it was about giving us everything she had- 100% customer service. I've been in sales for 47 years and am old school giving my own clients 1000% as a Realtor, and seeing Val give the same was refreshing, and meaningful to us. We've been to other stores looking and the service (if we were even acknowledged) was cold , uninformative, and made us feel the salesman was inconvenienced. Not the case with Val at Penny Mustard. We felt like family. Val and I hit it off instantly. And we appreciated the comraderie among all the sales girls working. They worked helping each other. Again what a phenomenal experience we had. I just had to brag about them. It's just so darn wonderful to see that people still care about superb customer care and service. Next time you need furniture, run don't walk to Penny Mustard and see Val. Absolutely outstanding! We adore her!

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    Penny Mustard Furnishings
    Penny Mustard Furnishings
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    RH Outlet Schaumburg - furniture - Updated June 2026

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