I actually haven't been to this store, but I called them and their customer service was really awesome. I was looking last minute for a left handed baseball glove. There was not a phone prompt option for Sporting Goods, but when I told the girl who answered the call what I was looking for, she politely transferred me to someone in that department. The guy that answered there placed me on a short hold while he checked and let me know there were baseball gloves in stock, but no lefties. Totally saved me a trip. I honestly did not think they would check for me- I figured they'd just be like "yeah, we got baseball gloves, both hands..." So while it sucks they did not have lefties in stock- and they totally should being it's nearly impossible to find a sporting goods retailer anymore to try on this kind of thing- I more so appreciate the time they took to help. read more

I just love Target! This is one of my most fav places to shop. They have a great selection and it's fun. read more

The guy at the returns section is pretty awesome, we had some good laughs over my indecisiveness. I got everything I needed for the house and was out quickly. They had a large selection of drapes/poles to make my shopping experience quick and easy. Definitely recommend this store. read more

This Target has fallen apart due to poor leadership. Two recent instances which make me avoid it. Before I start, I was a HARDCORE Target promoter. I have the Red Card, I use Cartwheel, I even synced my card to my Cartwheel allowing me to check out and scan it all at once. At work, they get me Target giftcards during the holiday because they know I have a problem. Sadly I have been rejected by my ex-lover. 1. I purchase an item (game) open it, the disc has fallen off the spindle, scratching the game like a overzealous high school DJ. I go to return it (one day later WITH receipt), and wait 15 minutes for someone to show up. A meek girl, probably watching Digimon on her phone in the back instead of manning the counter, is summoned by one of the cart returners. She asks if it was opened (I tell the truth - mistake), she advises that they have no more in stock (it happens). I ask for a refund, they advise "That it illegal, we can only swap it out". I ask for a manager, they parrot "Sorry, it is our policy". After asking if they can get me a gift card or order another online, they get a third manager who advises to keep checking back (seems reasonable...I have nothing better to do in life) and refused the return. I go to the Target up the street, they advise "Illegal? Clearly they do not know how things work around here..." and they do the return IMMEDIATELY. 2. Today I get three frozen pizzas for football. I have to wait for the cashier to finish her conversation with her cashier friends (about 5 PM) and she eventually scans my order (she makes the same joke about stealing one of my pizzas, I give her a chuckle at the first one, by time 4, let it go). I give her a pristine coupon which she tries to scan a fails. This was printed on a laser printer at work, IN COLOR, and she quickly taps out and advises that "Your printer is TOO GOOD, go try it again without color" (sure... I'll use my portal gun, teleport back to work and knock that out ASAP. I'm not busy). I ask if she can't key in the code (like every other person ever had in the history of computerized coupons), again she pulls a faux policy out of her butt - "Due to fraud (thanks for accusing me of theft) we can't use it, you can get out of line and go upstairs to try guest services (after #1 I know how that will end), so I thank her and eat the cost of the coupon. Other than the pharmacy, which always treats me well, this store is mismanaged, and it trickles down to the staff. This was my favorite Target due to it being the original and RIGHT next to my gym, now I'm ready for it to become a park. #Boo read more

I shop here every Saturday & it's always packed esp during early afternoon hours. Typically purchase the same food items every week however they could use more of a variety on things. Checkout is always a mad house & most of the cashiers seem to not have a clue what they are doing except for two whose registers I will always jump in their line. Restrooms are pretty gross though. Overall decent store. Much better than the Walmart's that are close by I can say that. read more

I use to shop in this store about two times a week. That was until they would relentlessly ask me if I would like to apply for a target red card. One would think that when you would say " no thank you", that would be it. They continue to try and sell you on it, to the point where it gets awkward and the cashier is getting into you personal life. Other then the whole checkout red card problem the store is great. I think I will be finding another store to shop in until they stop pushing the card. read more

Made the mistake of ordering bookshelves On-Line and arranging pickup to this location. Target.Com indicated I should expect delivery 9/5. They apparently delivered 8/31 (The Friday of Labor Day weekend). I had until close of store Sunday to pick up my purchase.... on a holiday weekend. Didn't make the pickup. Purchase was cancelled. No one, online assistance or in store, can tell me where my bookshelves went, only that they are gone. They are no longer in stock and apparently no store, anywhere, has them in stock. They can't ship me a replacement. They can't locate the ones they claim they sent me. I am simply out of luck. Once upon a time this chain had excellent customer service. Definitely not the case these days. Though they will be happy to tell you how sorry they are that you were disappointed. read more

I would like to know why every time me and/or my friends go to this target we are followed the entire time by employees? they are never discrete and frankly im pissed and done with it. I have tried to figure out what reason they could have for doing this and the only thing I thought of was wearing my backpack. Well it wasn't that because I have left it in the car multiple times or put it in the cart and the result is the same. today when I was there with my friend the guy walked by me and without saying anything directly to me he got on radio while walking away from me and said "call the cops now" and then said some indirect things again insinuating that I was trying to steal. I was going through my stufff in my cart to figure out prices. wasnt even at register or in line. I'm disgusted and would like to know why im profiled as a thief. You consistently made me feel as though I am doing something wrong when I am not. I left in tears once its really out of control. and if you ask me this will make people steal more DUH. read more

" The other day I tried to walk into Target.......I missed" - Mitch Hedberg I guess Target ( or as its often sarcastically pronounced, Tar-jay) is at the high end of the affordable department store spectrum. It doesnt get the same response as K-mart does when its name is invoked. Cue Rodney Dangerfield rolling his eyes, " It looks good on YOU though!" Target gives one of the best, one-stop shopping experience for my money. I came here recently to do some christmas shopping and found everything i needed, from kids to co-workers all under 1 roof. Things were marked clearly, prices matched up to what was shown, and prices seemed cheaper than other places where id also seen them. I also had to pick up some things for dinner that night and didnt even consider getting them at Target but when I checked prices, Target has the supermarkets beat in almost every case ( i.e Oscar Mayer Bacon reg price at Target $3.19 compared to $6.99 elsewhere) I ended up getting both christmas shopping and food shopping done at the same time. I guess different locations offer different experiences, I usually go to this one in Springfield or the new one in Chadds Ford. I never really wait too long at the register. For this christmas shopping trip, I went to the Chadds Ford one and with all my stuff, I made it through the cashier line immediately. I planned on organizing the items into the right bags when I got to the car. At the car I looked into the bags and realized that the cashier had everything grouped into the right bags already! How did she do that?! Next time im at a trendy party and some guy shows me his tie and says, " Hugo Boss, $99" Ill proudly show my sweater (haha I dont wear ties!) and say, " Target...$14.99 and I got a big box of Cheez-its for $1.99" Priceless. read more

I really don't like this Target location at all. You know the warm feeling of satisfaction that you usually get when you walk into a Target, like you've just come home? Totally absent in this place. Maybe it was the sketchy guy in the parking lot trying to sell me a "90 dollar gift card for 70," or the fact that there is essentially a basement level, or the confusing arrangement. Whatever it is, I'm not a fan. Springfield Mall Target is much better! read more

I hate to say this but this Target has dissapointed me. I have been shopping here for two years and really enjoyed it. However the past few trips I made I was charged more than the advertised price. When I bring it up at checkout the employees get annoyed at me and most times send me to customer service to get my bill adjusted because checkout hasn't wanted to do so. Customer service has adjusted my bill (reluctantly) - but this last time the employee at c.s. basically refused. She said it would take too much time to adjust it even though there was one person behind me. So I just said forget it and left. I know I sound like I am whinning but I wouldn't complain if they got their prices right. So beware if you shop there. read more

Target is always a better choice then Walmart in my mind, especially this one. At this location, it's huge, but always kept clean, store associates are super friendly, big enough of the parking lot for customers and I can always hit the Springfield mall next door after shipping at target. read more

Hector, who works on the lower level, deserves all 5 stars for competence and courtesy.

My favorite it's huge always clean stocked someone is always around for help checkouts are fast customer service is right in front of the register and very helpful read more

I don't get how this target has such a good reviews? Maybe because all of the targets within a 30 mile (probably more) radius is horrible. Don't let anyone fool you, this one isn't any better than the other ones. The merchandising, selection of anything is nonexistent. The basement? Lower part with groceries, smells dingy. The employees are just there. In their own world. I'm unsure if they even need the money. Except for the cashier "Anna", she was awesome. read more

This is an ok target, definitely not one of my favorites. It is conveniently located in a shopping center with a lot of parking which is nice. Even though most of the spots are slanted, which is not a big deal but annoying. For some reason, I always end up at the customer service desk, returning something, inquiring where an item is, or exchanging something since I frequent the online store a lot. Customer service is typically slow, the cashiers aren't always the friendliest, and it's normally a line. Other than that the store is large; however, there are several times they did not have the item I was looking for, which is surprising. I have found that other nearby targets have a better clearance section than this store for some reason, and they don't honor the clearance prices even from the target up the road. Also, I have found that the shelves are not always organized and sometimes items are missing the corresponding price on the shelf, which is somewhat annoying. The last time I was in here they had the food court section closed so not sure if it's under renovations or what occurred. read more

Ehhh... Needed assistance in the grocery section but there were no employees downstairs to be found.

My absolute favorite Target (and Target is my favorite store). The convenience of the market being there while I am shopping makes this my one stop shop. Add to that the employees here are top notch, always friendly and always ready to help. read more

Very rude customer service. Was returning a baby swing from my baby registry.. explained this to the girl that she would need to look it up on my registry that I didn't have the receipt. She quickly gave me a merchandise card for $50. I went into the store and shopped around and realized the swing was $75, so I went back to the counter to double check that she checked my registry to see what the gift giver paid for it and stated if $50 is what was paid then fine. She very rudely told me I didn't have a receipt so they give it at the lowest price. I had to remind her, AGAIN, that she could look it up on my registry, which is a benefit of registries! I had to ask to speak to a manager and he took care of it, with the other employee giving me rude looks from the other register. This store is a mess and the employees are not friendly. Hope they look at these poor reviews and step up their service. I always go to the mall target now. read more

By far my favorite target! They had everything I needed and were open late. It is on the larger side so if you don't want to be tired after shopping I'd go somewhere else. The store has two floors and an escalator for your shopping cart which I though was pretty neat. read more

I am handicapped. This store has parking a walk away from the door, no motorized carts usually available, I think they only have 2. Policy regarding coupons not friendly if you forget to use the coupons day of purchase. I used to love Target but now, they are like other stores. read more

My friend shops at Target all the time and was telling me about some coupons she used recently. I decided to go Christmas shopping today to take advantage of the deals. When I was about to pay, I realized the coupon wasn't on my app and I was so upset because that's the reason I went there in the first place. Yes, it was my fault for not looking at the expiration date but I've been working in customer service for 16 years and anytime a customer is super upset about not being able to use a coupon, we will discount a few dollars from their check because we understand their frustration. I am a single mom and need to save a few dollars here and there and I constantly use coupons. The manager at the Target in Springfield came over to the register twice and didn't apologize or have any sympathy at all. The cashier tried to give me a $25 discount on the toys but the manager said no. I left in tears and I will not be back anytime soon. This was terrible customer service, probably the worst I've ever experienced at any department store :( read more

I stopped at this store 2 weeks ago to get some large clear storage bins on sale for $12.99. After calling on the Target phone for an associate who did not respond, I called again. He showed up, looked around and said the store did not have them. I was like, this store doesn't have anything. The night before, I bought 2 from the NE store. Went to customer service, spoke to one guy, then Manager Glen took over. Not only did Glen locate the bins in less than 5 minutes, he gave me a discount on the bins. I got everything I needed and he helped me put the bins/purchase in my car. Glen is 'The BEST' Target manager. The S Philly store needs to take a page out of his book on how to be a manager and provide customer service. Did not get a chance to check out the second floor. It was my first time driving there and it took some time, but I will definitely go back. read more

I went to take my 4 year old daughter to the bathroom and it was disgusting ! Feces in every toilet and it smelled to the ugh heavens! I would've told management but there was no one there! Not only that the employees have attitudes, and they like to keep one checkout register open! read more