Called this store as I live in Bergen County and was inquiring for information regarding lessons for my daughter, (11 years old). I know nothing about archery. The person who answered the phone acted like they were doing me a favor, and when I asked to know more about the lesson I was told. "Its for you to learn thats why you go to school isn;t it?" Would not suggest this establishment to anyone. Can be contacted at jdskiing3@aol.com If anyone knows a better place please email me would love to give someone my business it seems sometimes its impossible to spend your money and be appreciated in an economy that is hurting. read more

they treat their customers like crap.Very poor customer service. If you are not US citizen even worst. I will never go again and never use their range. DONT GO. read more

Yep, like the rest of the yelpers...poor customer service. I believe the owner is the worst. Not friendly at all. It's too bad the store and range is actually really good and well stocked. Also the guys running the youth league seem pretty cool and helpful, but the front of the store don't treat people with professionalism or courtesy. read more

Ahh Targeteers, the only archery place I knew of before writing this review. Be advised, I hardly feel such a strong need to write reviews, but I am truly upset. I must give a bit of backstory too... My boyfriend is very much into archery. We are long distance and when he came to visit, I brought him to Targeteers to have a look see. He said it was one of the best archery pro shops he's been to which is saying a lot because he has lived all over. He didn't buy anything. We just browsed. I went to visit him in Michigan and he surprised me with a brand new Sage Samick take-down recurve bow, we had arrows cut, bought a stringer (because I'll need to take it down, put it in luggage and string it back up). While I was in Michigan we went to two archery shops/ranges for 04 days and the experience was so positive, pleasant people just wanting to help and excited that another newcomer is interested in archery. I come back home to NJ, thinking how great it is that I have a new hobby. I go in to Targeteers and was greeted by a woman behind the counter. I said "Hi, I just got into archery last week when I was in Michigan and I have this bow. I'm new to this. Is there someone available to just make sure I'm putting this together right?" The woman tells me it's $10 to put the limbs on and $10 to string it. I said, "Oh no, I want to do it, I just want to make sure it's correct." She insists that it's still going to be $20. She directs me over to a guy and she makes a comment that, "we have to charge her because that's an old bow and it could break, that's an old bow, she didn't buy it here." In my head I was thinking, "WHAAAATTTTT?!? This is a brand new friggin' bow. It's God damn flawless and beautiful!" The guy showed me how to string and unstring it and he held the middle while I just attached the limbs. I had also advised him that my knocking point needs to be checked because the bow was porpoising at 20 yards. He suggested adding a "rest" because I was shooting off a shelf. I said "okay" (after all, he's the expert, I'm the beginner). He also took off my old knock and put a new one one ($7 for the rest, $10 for the knock labor, $1 for the tiny metal knock piece). After he finished, I went to the woman behind the counter to pay and asked her to add range time. $20 for the limbs and stringing even though I was the one that did it while they directed me and I had all the equipment to do so, $20 for range time (reasonable), $18 for that rest and knock set up. $2.52 for tax. Over $60! IS THIS REAL LIFE?!? Also, they do not do military discounts. That's not a major issue, but now their only saving grace at this point in my mind is one of the instructors (Alyssa I think) who was very nice, courteous, and professional from my limited interaction with her. I knew I was being taken advantage of, but I doubted myself and did not speak up. Afterwards, I had talked to a couple of people about my experience and they were angry for me. When I got home, I checked the reviews of this place couldn't believe their were so many similar to my experience! At least I learned Targeteers is NOT the only range/shop in North Jersey. I then called the other ranges, took off the 'rest' myself and brought my bow to a local place that moved my knock for FREE. I'm disheartened and taken aback by the customer service and crookery of Targeteers. I will not be going back. read more

I went to the store and purchased an entire bow setup. I had to wait about 20 minutes for help but that goes with waiting till the last minute to purchase a bow. My experience was very good. read more

Worst customer service I have ever experienced in my life. My experience shopping in this store was actually worse than Davis Sport Shop, I didn't think that was at all possible. The employees and owner out right ignore you while you wait for them to help. One thing I must say is that the store is well stocked and they have a nice range. read more

When returning to archery I sought the help of Targeteers and they patiently listened to my concerns and goals. I was fitted with a Hoyt recurve Olympic style bow and arrows which are perfect for me. I took lessons which helped to improve my accuracy. This can be a busy place, but I have always been treated courteously and professionally. Recently my son accidentally dry-fired his bow and needed a part, and I was very impressed by the quick turnaround and professionalism of the bow master, Robert. And they have a nice range for practice too. All in all, this is a great place! read more

I dont understand why the bad reviews with the customer service. I went in there today and came out with a great bow and with some more knowledge on the sport. John was very helpful and patient. Everyone in the store was being helped and not one person was rude at all. read more

By far the worst archery store around. I had a bad experience about 10 years ago and decided to give them another shot and they were worse than the last time. I spent about 2 minutes in the store and walked out after the employee told me Easton Axis arrows are discontinued. LOL probably the most popular arrow in the world is discontinued. He told me the Beaman arrows are the exact same. Funny thing is if he didn't lie straight to my face, I would have purchased a different brand. read more

Overpriced. Staff is not pleasant. I try to support the local business person but they make it very difficult.

Terrible experience all-around. I went into the shop because they were one of only a few dealers of the bow I was interested in. It took forever to get any service, but I stuck around and eventually ordered the bow I wanted. They told me it would take 4-6 weeks. After numerous calls and messages to them with no response, they finally told me to come pick up the bow 3 months later. My visit to pick up the bow resulted in the same poor service and generally unfriendly and even downright rude attitudes from everyone working there. You'd think that somebody spending over a thousand dollars in their shop could get decent service and be shown a bit of appreciation for giving them the business. Service aside, their prices are high, and the quality of their work was very disappointing. They used hot glue on the arrow inserts (not recommended) and within a week of shooting a practice target, two of the six inserts had pulled out. Bottom line- I'd never even consider giving them my business again and regret doing so in the first place. read more

I have no idea how this place gets a one star review. I purchased my bow here last year and the salesman was fantastic. He walked me through a bunch of different options and did not try to sell me the most expensive set up they had. Instead he took the necessary time to find out what my goals were, match my size and strength, and what bow would work best for me. I practiced on their range for just under a year to get used to this bow before I went hunting. Just prior to the hunting season I came in to see Rob and asked him to make sure that everything I had on the bow was ready to go. He spent about an hour with me getting my sites ready having me test fire it multiple times and giving me all types of advice. He didn't charge me anything. Although I would've paid. He did recommend that I take a lesson and I am extremely glad he did. I took a one hour lesson and I cannot stress enough how much it helped. So far I've been out three times this year and taken three shots. I am 2/3 getting a fox at 20 yds and my first deer yesterday from 40 yards out with a perfect double lung shot. I one hundred percent would not have been able to do that or had such an amazing experience if it weren't for Rob and the guys at targeteers guiding me a long. I would never go anywhere else read more

BUYER BEWARE!!!!! Very rude & poor customer service. I went there with a friend and her two kids to do archery. We called prior to make a reservation and to get information like location & price prior to arrival but when we got there they couldn't find our name ....that's because he had the wrong name & time down for us!! And then proceeded to give us a different price then we were told over the phone prior to us coming there; then he walked away from us and helped another customer and just left us standing there?!?! I was sitting down in the chair next to the counter and an elderly man came over and I asked if he wanted to sit down. He rudely stated "Well yes that my chair" :/. Then the woman in the store yelled at our kids.....well that's was the last straw!!! We wouldn't be standing like lost puppies if they were organized & not rude! DONT GO!! read more

Very poor customer service. I walked in to the place to get a dozen arrows made up. I had to wait 20 minutes before somebody helped me only two people working at the time and the shop was pretty crowded. I finally got a sales person to cut my arrows. That only took 15 minutes or so I thought that was great. Then before I could start shooting I went up front to pay for my arrows and nobody was at the register. The sales person said he would call someone. Then I waited a Nother 20 minutes to pay for my arrows. The owner (Rob) came out to the register and did not even have the decency to say hello or did you find everything you're looking for. I think he muttered three words cash or credit. Not a friendly place!! read more

I was going to discount the bad reviews I had read about this place and give it a try anyway, but the bad reviews were all spot on. I was given a price quote on the phone and when I got there it almost doubled. They treated me like I made it up, that no one would tell me the wrong price. Then I was shuffled from one employee to another and another and we just got so much attitude we gave up. read more

I would give the place no stars if we had that option. The instructors are fine and the young lady behind the counter is good, but the older woman there is miserable to deal with. She acts like they are doing you a favor by allowing you to pay to do the archery. She does not hesitatie to tell you she is the owner's mother. Terrible attitude. What a shame. read more

Bought a new bow this year from these guys, very professional and willing to give advice for those of us newer to the sport. Just recently had them throw a new rest on my bow...working great and will be going to them for anything else I need. read more

Well to begin with Robert is an amazing guy !! He gave me the best service he set up my bow like he was doing it for himself he wanted to make sure I picked the right one for me and one that I was going to love thanks rob ! great store and he has some great workers. The young kid makes fun of customers at times lol , he has two great wonderful daughters I see a lot when I go there one with glasses seems like A amazing girl , overall great range and I can tell you from one hunter to another targeteers never disappoints. read more

Have been here a few times now and got to meet the owner Rob today. Not only was he attentive and helpful to me and other customers. He took the time to say hello and was there anything he could do to help me. Not very often anymore do you see an owner doing this. Usually they hire people to take care of customers and the owners sit in their office, that was definitely not the case here. Not only is it refreshing to see an owner act like this it's a pleasant surprise. He seems to have the customers as his main priority, I haven't had them work on my bow but the range is spacious and when I do need work done I will definitely give them a chance. read more

I find this hard to beleive I am a female and go there solo all the time and get great service! I've never felt rushed either. Sorry for your experience but I have had a great one these guys really know their stuff!!! read more

I received a bow for Christmas and I was very excited to learn a new skill so I searched for a public shooting range near me. The only place that came up was targeteers about an hour from me. I made the drive with my sister and when we got there we were rudely greeted by the cashier asking if I had ever shot a bow before I even said hello. Long story short, the rest of the experience stay along these lines and they truly soured the excitement I had. The way they spoke to their customers and insulted their other employees in front of the customers was completely unprofessional and offensive. If you are new to the sport and would like some actual help, do not go here! They did not like that there was an inexperienced girl trying to learn and asked for help, they pretty much refused. They did no service to their business or sport. read more

I'd always been interested in archery and my husband gave me a gift certificate for lessons. I've been wowed by Targeteers from my first lesson where I was given expert (and very patient) instruction by a seasoned professional. I'm in a customer service business and the entire staff there has been gracious, knowledgeable and generous with their time. Their product line is extensive and you can truly enjoy a no pressure sales experience where they want to make the customer happy. Kudos to the ownership to have such a highly trained staff that makes going there always fun! read more

Reading some of the reviews with complains of poor customer service they received while shopping at Targeteers Archery, I could not believe they were talking about the same store that I have been going to for more years that I can remember ( I am 72yrs old ). But after reading the complaints they all seem to point to a single person. " The Old Man". I know exactly who they are referring to and I also share some of their opinions. However, I have nothing but praise for the customer service that I have received. As far a knowledgeable people you cannot find any better. They all are extremely competent. Here is a true story that happened on Saturday October 31st. Through my own fault I broke the string on my 10 Point Cross Bow. I was planning to do an afternoon hunt but here I am with a broken string. I go over to Targeteers and talk to the owner Robert to see if he can replace the string. He checked his inventory and told me that he was out of stock on the string that fits my bow. He could see the panic in my face. Here I was planning to go hunting that day and there was no string that would fit. Robert said Steve I will make you one. Here is a store that is busy with customers and he takes the time to make a new one. What other store of this type would go out of his way the way he did. He could have told me that he would order me a new string but instead made a new one. For those of you who still have bad feelings my advice to you is take the time to stop by ask to speak to Robert Explain your prior experience. I guarantee that you will be satisfied and come back in the future. You may even say Steve sent me here. read more

these people have the worse customer i have ever seen. i went in last night to buy some parts. i was told they have them but only for their use. i asked if i could order them and was told " i only work here wait an hour and ask to boss" hell will freeze over before i ever go to them again. they suck !!!!!!!!!!!!!! read more

This store is definitley something else. If you love archery and the outdoors then go to an archery/outdoors shop. If you love archery/ outdoors and want TERRIBLE treatment and customers service, then this store is perfect for you. Yes, this is an extremely over priced store, but I can understand if quality customer service is provided. The old man and young employees are by far the worst. The old man disrespects customers and reguses to help anyone at times. The girl is knowledgeable but is always in a cranky stuck up mood and the worst offendor is the young boy who makes fun of the customers to there faces and does not take anything seriously. Rob the owner is very knowledgeable and hardworking and the only good worker out of this place. If yoy go there and do not see Rob working, just turn around and leave. If Rob by any chance sees this, i hope this is a message that tells you that things HAVE to change or you will lose 90 percent of your clientelle. Its not just me, because 3 in every 5 people who have been there tell me they experience the same thing. These guys just gave me a good reason to take the extra drive to Stokes Forest Shop or go to Pete in Garfield. read more

What i THOUGHT was a great place turned out to be a rip off. I have been coming here for the past year, got two bows setup and bought a ton of equipment from these guys and everything was all good until I brought some kid's friends in to buy little target youth bows. At 50 bux a pop I should have known better but it was a cheap start to get them into archery. Well the older of the two was pulling the bow back so far as its way too light for him. I brought the bow back after shooting it a couple of times max and the owner argued with me over why he couldnt take it back because its 'an insurance risk' and 'they dont know what was done with this weapon once it left the store' Are you kidding me? a 10-20 lb fiberglass kids bow? I understand technically its a weapon but thats the dumbest excuse I ever heard. As mentioned he wouldnt budge and argued with me until I finally gave up and walked out in disgust. I told him I thought it was pretty poor he was taking a kids money that saved up for this -and his answer? 'Well I dont care what you think'. Ok fine. If thats how you want to do business then I stand by my claim that they have no integrity. Well he lost my business, and the business of everyone I know. What a shame -for the 30 or so dollars he would have lost he's going to lose alot more in negative feedback/word of mouth. read more

This company is happy to help you drop a couple thousand on a bow and accessories in their store but don't count on any customer service/support/help afterwards unless you're dropping more $$. I wish I read these reviews before going there to buy my very pricey Hoyt bow. After going back to shoot the bow with their FREE 1 hour range card (initially spent $2,300 there and then they charged me for field points). The customer service was awful-they were all rude "know it all's" and didn't care what I had to say them not knowing I have 15 years of archery experience. I'm no pro but you do learn things being in the sport for 15 years. I went in with a question about a release I bought FROM THEM soon after my purchase and saw they would be at a sport show near by my house. I went to their booth explaining I just purchased a bow a month ago and had a question about this type of release I switched to. Even at the sport show they were rude and nasty and treated me like I had no clue what I was talking about. Maybe they should fully listen to the customer before opening their mouths and giving their input. From now on, I will be ONLY going back to the Sportsmen Center in Borden Town NJ. They are really helpful there and actually listen to you wants and needs. I'm the first one to always support a local mom and pop shop but not when they treat their customers like crap. I belong to a hunting forum for NJ and I will be sure to warn other bowhunters about this place and their lack of anything resembling good customer service. read more

I am new to archery and was reffered to targeteers by several friends who are hunters. I do not hunt myself. My son wanted to learn and felt that this would be great for us to do together. I stopped in there probably a dozen times looking and asking questions before doing any business with them and each time they spent time with me showing me all of the options and pros and cons of the different brands and styles. I signed my son up for lessons and he fell in love, so we went and purchased his bow. then about a two months later I was able to get myself a bow. This place has been great, the staff is very knowledgeable and extremely patient. My son loves his bow and I love mine. we are enjoying father son time there shooting at the range at least once a month or more. Kate is the one who spent the most time with us and sold us both of our bows, her and a few other staff members spent alot of time with us setting up the bows for us. a RARE find in this day and age. I would highly recomend them to anyone. Thanks Targeteers ! read more

it is sad how people would rather see a business fail....TARGETEERS has always served me right bought myself a bow over a thousand$ AND MY 8year old a Mathews menace mission it will grow with her into her teens....when has the word PROFIT become a bad word ..... yes they are a busy place what would u expect from a place that knows there stuff......the only place comparable in my opinion is Lancaster archery but u will spend 80 or more in gas getting there. if u want a cheap bow go to dicks sporting goods where a high school kid will help u. things may be a little more but they are not in business to lose money.......im a business owner myself and understand how hard it is to satisfy everyone. .PEOPLE WANT STUFF FOR FREE read more