This review is for the excellent customer service provided by employee Natalie…read more After dealing with rudeness at another location, I called the La Crescenta store and was assisted by Natalie. She was very helpful and professional. I drove out of my area to shop here. Good customer service matters!

This Walgreens is horrible, both the store and the pharmacy. We came to pick up a Rx that the…read moredoctor called in the day before. We were told it wasn't ready and we'd have to wait. We did some small shopping and when we went to pay there weren't any checkers at any registers. After hunting someone down we paid and returned to the pharmacy. After waiting another 10 minutes they told us they had to call the doctor and it would be at least another hour. When asked why they didn't call the doctor hours before they didn't have an answer. This was definitely our first and last time filling a Rx here!

Nine months ago, I had an excellent review. Today is a different story. Last Friday I bought my…read morehair color that I've been purchasing from them 7-00and 8-00. The next morning I colored my hair for an event and when I opened the box for 7-00, it was half a tube of 6-00.Easy mistake. They have a hair salon next-door could've happened. I can see how it can happen. Not a big deal. What is a big deal is how Michelle, the buyer/manager treated me. When I first called her up, I asked to speak to the manager and she said the manager was not in and that she's the buyer she could help me. I told her the story, she said, you cannot return used hair color. I said, it's not a color I used. It's an incorrect color in the tube that I purchased. She said bring it in. I'll match the number with my inventory number and if it's there, I'll take care of you. I was a little frustrated and annoyed at that but I'm like OK. I couldn't go in until Tuesday. And she was not in. The person behind the counter (very nice ) took a picture of the product and my receipt and said she was sending the picture right then and a message. So I left. ***note*** it was at this time that I asked the person behind the counter if Michelle, was the buyer and the manager, and she said yes. *** I come back the next day, Thursday. So I call before heading in. Once again, I asked to speak to the manager and she wants to know who's calling. So, I asked to speak to the buyer, and she's ready to talk. Then, I tell her I'm the one who her associate sent the hair color box and my receipt. And it's frustrating because she acts like she has zero idea what this is about but then immediately says it did not match my inventory number. So that upset me. And I tell her, " that's not true" and she says well you only bought 800. And I said no, if you look at my receipt, it shows I bought two colors!! Now,I'm very frustrated because the finger is being pointed at me and I'm the customer!! I have been calling now three times to resolve this issue. And in her tone, she says how she's not trying to give me a hard time, and I said it seems like you are. And then she says come into the store. We're open from whatever to whatever and hangs up. I get to the store and she is there. I say are you Michelle the buyer, and she says yes. I said I'm the one who's trying to return the color. And she acts like she has no idea, again, about what I'm talking about. So, one more time I have to tell her the entire story. And she knows it. I know she knows. She's not dumb. She is the manager and the buyer. She's capable. She's just playing some kind of terrible game with a customer who's trying to resolve a $13 issue. And that is how I feel. And this is why I won't be returning to the store again and why I had her remove my points that I had and the ability to earn points. I deleted the app. I will never go to the store again because of her, Michelle, the manager, that she does not want to admit that she is. And the buyer She could not have been more rude to me if she tried! Her whole tone, her demeanor, her handling of the products, her body language, her look at me. It was just not a good thing to happen for a $13 product. Of which I had the box and the receipt for. And I brought in the other box that I purchased. And before I left, I raised my voice and I said you are so rude. You're not a nice person and she said I'm sorry, I'm sorry I'm sorry I'm sorry she kept saying that. I'm like you're not sorry, you could've handled this differently. You're rude. Your customer service is terrible. the whole time she kept saying, I'm sorry. And I left. As I was walking out, she yells FORGIVE AND FORGET. And I replied, I will forgive, but I'm never gonna forget. And sadly, I won't. And I liked the store. They had great product. There is another lady that was there, that was always very nice. But if a little mistake happens, their buyer/ manager is not the person to resolve that issue. She is horrible. I cannot say that enough.

I've driven by this place hundreds of times, and I've FINALLY walked in. I wish I'd done it…read moresooner!! Found a hair product that is NEVER sold at CVS and now that Rite Aid is closing down, they hardly have any products at all!! This hair product is good for adding color and more substance to an area of your head that you feel needs some help. There are different shades which is great. The price is reasonable and lasts quite a while. I walked around a little, and looked at similar products, but the price was higher. Since I had some time, I explored the store and found many beauty products. the prices seem reasonable. Some of the stuff looked a little old so I would recommend checking for the expiration date. Plenty of free parking in a large shared lot.

Such a wonderful, small town experience! The customer service is top of the line with dedicated,…read morepersonalized attention for every customer that walks through the door. The skincare is incredible - especially the Miracol mask. Ask for Anne for any makeup/beauty related tips

Time to go back to work and I needed a new liquid makeup. It wasn't worth going to the mall and…read moreSephora can be overwhelming, so I walked down the street to Merle Norman. Although I hadn't been here for like 20 years, they still had my address, phone # and previous shopping history. That in itself is impressive. After giving her an idea of what I was after, Kim walked me through a couple of options and put on two of the items. I like the sheer defense tinted moisturizer because I was looking for light coverage. She was great and gave me some samples. That small tube was @$40 by the time tax was added. Kind of pricey - but really great service and close to home.

Ladies, if you think you're pregnant, this is the place to come. Especially if the guy you think…read moreyou're pregnant by is a major loser and you don't want to spend $20 at Walgreens on a test. You can buy a pregnancy test here for $1.50. I'm not sure how accurate it is.But whatever. Good luck!

Popped in for party favours and was pleasantly surprised by huge inventory, well priced and…read morepleasant cashier Plentiful parking

Jackie is wonderful. My make up artist canceled me at last minute and fortunately she was able to…read moretake me and my mom. She is really professional, easy to work with, great listener and have an amazing style for her work. My mom friends planned to book for her wedding after seeing my mom and me transformation.

Jackie is amazing, talented and beautiful! She took what once was an insecurity of mine since high…read moreschool to WOW I actually have brows now! I was so tired of doing my brows as part of my makeup routine because it added that extra time and now I wake up with a beautiful matching set!

I walked in the other day because I had heard this place had makeup. Unfortunately, I had lost my…read moremakeup bag on a trip and I had an event coming up where I desperately needed makeup. One of the cashiers that goes by the name of Brenna was so helpful! She helped me find everything I needed to find and I was able to pick a few things that I didn't even know I needed. Great place and piercing selection.

This is one of my favorite stores.Evrything is very organized and the Isles Are very clean.You…read morecan find perfect gifts with very low prices.Customer service is good too.5 stars!!!

Dr. Austin is incredibly kind and attentive. She listened carefully to all my concerns, clearly…read moreexplained my treatment options, and always made sure that I was comfortable with the process. She made sure to relieve my anxiety since it was my first ever operation, and she even went the extra mile to make sure my partner was updated and personally assured her that the operation was a success. Almost a year after the operation, and my quality of life had a big improvement, and the scar is healing beautifully. You won't even notice it!! That's how detail oriented Dr. Austin is!! I also want to give a shout out to Ellen for being nice and accommodating!

I had a very disappointing and frustrating experience with Dr. Grace Austin. I went to her seeking…read morehelp for a nasal polyp/mass after already being evaluated, hoping to finally get some relief. Instead, I left feeling dismissed, unheard, and with even more anxiety than I had before the appointment. I understand that additional imaging, including an MRI, may sometimes be medically necessary before removing certain nasal masses. However, what upset me was the way everything was communicated and handled. I felt her responses to my questions were sarcastic and dismissive rather than compassionate or reassuring. I am already dealing with discomfort, bleeding, difficulty sleeping, and significant anxiety over this, and now I have to continue waiting for additional testing before anything can be done. I have researched that some nasal polyps can be treated or removed in an office setting, which is why I wanted a clear explanation of why that wasn't an option in my particular case. Instead of feeling that she was trying to help me understand the medical reasoning and move my treatment forward as quickly as safely possible, I left feeling like my concerns weren't a priority. The waiting and uncertainty are affecting me tremendously. I can't sleep because I'm worried about this, and I went to a specialist because I needed help--not to leave feeling more scared and frustrated. If an MRI is truly necessary for my safety, I can respect that, but I believe patients deserve a thorough explanation, empathy, and help getting the necessary testing and treatment completed promptly. Regardless of how long someone has practiced medicine, bedside manner matters. Patients who are scared and sick deserve compassion, patience, respectful communication, and to feel that their doctor genuinely wants to help them. Unfortunately, that was not how I felt after this visit.

First experience: Dr. Chang was short & dismissive and I…read morewas in & out without discussing the diagnosis. I didnt realize just how much I was NOT told until I did my own research about her diagnosis, and the medications. Second experience: Came back because front desk said I could see another doctor for my follow up when I advised them of my concern with Dr. Chang's strange behavior. Dr. Su & his staff member, Ava, have been fantastic as I navigate my recent Rosacia issues. Im confident as long as I stick to Dr. Chang I will be in great hands and even if we dont find a permanent solution , we can maintain it. Parking is very easy, they accept PPO insurance and sending my prescription to pharmacy was SO swift. FIVE stars for Dr. Su

Nobody is a fan of going to the doctor, but I am a super fan of Dr. Chang…read more She is smart, cares for her patients, is on time and is even funny at times. Book way in advance, the great ones are always booked up.

I am so impressed with the treatment I got in Franklin medical Center,I had a first-degree burn on…read moremy cheeks from an overuse of a product ,Dr.Rushdooni helped me to heal my burn so fast , she also gave me the appointment right away the moment I messaged her. Recently I did my Botox also another procedure which Was done very professionally ,comparing to the places I used to visit before this place ,Franklin Medical is a way more professional trustworthy and the prices are very reasonable and the staff is very welcoming. I Definitely recommend this center to do all your facial beauty and medical procedures.

I had such an amazing experience at Franklin Medical Center and would highly recommend it. Dr…read more Reshdouni and her staff were so professional and friendly. She was very knowledgable and technically skilled. Definitely going back!

At 1st I was skeptical. I am 59, I golf out doors, and swim in harsh chemicals!!! But Rosemarie…read moreassured me my skin will look better in months, just to trust her. My buddies are NOW asking if I did some kind of plastic surgery! Lol I said NO! I am going to Skin treatments at Skin & Beauty Center. You can also go but ask for Rosemarie & Dr.Vainder. You'll be in great hands

My issue is not so much with the doctors or the staff. Most everyone has been competent and…read morefriendly. While it didn't used to be like this, unfortunately this company's business practices are questionable at best, akin to dealing with a car dealership. Where every step of the way they are looking for any opportunity to run up the bill, be it by recommending tests or procedures that may not be necessary, over-charging, not being transparent about charges, mis-charging or mis-categorizing procedures so as to charge higher rates, to name a few. This is not honest or trustworthy business that will leave you feeling cared for. You are nothing more than a resource to be milked for every penny they can get out of you. I unfortunately would not recommend this provider.