The worst absolute service in the DFW area!! was told by "Mike" the front desk clerk that after…read morespending 5k to replace my engine they would not give any refund but asked for me to take my car to the dealership for further diagnostic. Horrible customer care and shop ultimately needs to be shut down. They will be having a lawsuit coming!

Ok so I go up to "Lancaster Tire " looking to get a engine flush and oil change that was…read morerecommended by "E" the so called manager of this establishment as he recommended this work be done a week prior as I was there getting a slow leak repaired on one of my tires. He told me to bring my own engine flush because they didn't sell the flush there. So I come in for my engine flus and oil change and I'm there just 15 min. before shop opened and there was "E" about to open the store..O he already has a attitude about working on Saturday. I say how are this morning good man..he replied I was ok till I seen you in that dam Caddilac...um like what did I do to deserve that bro. He then says I ain't even trying to be here for nobody today. So after waiting 15 more min for him to get his day started he pulls in my vehicle and starts the oil change as I told him before I would bring my own bottle of engine flush that I did leave on the drivers seat so that he wouldn't miss seeing it. I wait another 45 min as he and a few other workers clown around and drag their feet ..then finally I get my car pulled out of the garage and "E" tells me I'm all done..I say did you put the engine flush in the motor before changing the oil? He replies yes I did. So I pay for my service and paid extra for the flush..then when I get a mile down the road I noticed my engine light came on and I began to smell oil so I pulled over and lifted my hood only to find my oil cap on to of my radiator so I put the oil cap back on the valve cover where it belonged. When I get back in my vehicle I noticed the from under my seat slid the bottle of engine flush that I asked "E" to use during the required service I paid him for. Hmmm so I then check my oil and I pull my dip stick only to find out that my oil was dirty and was a quart lower than when I first pulled into the shop. I must say totally confused and furious to learn that not only did they change my oil nor flush the engine, But somewhere down the line I lost a whole quart of oil ! No I have been going to Lancaster tire and auto for no I have been going to Lancastor tire and oil for several years but at that point several years, But to have this happen who is truly all unacceptable..I then went down the street to Kwick Kar & Lube On Pleasant Run across fro Jack in the Box and have been going there every since.

I reached back out to Jo's Mobile Express for brake replacement on my Challenger and without…read morehesistation, Josh was at my location and working on my replacement within the hour! Although I called him for a brake job, he took the time to follow up with me about a previous service he had rendered for me. I was happy to report that all was well and even happier to receive the news that he had brought assistance to for an even faster job for the brakes.

I'm very disappointed. The mechanic came out late due to a traffic stop by police and we let that…read moreslide. When he finally got started, He went under the car and an hr later tells us it's going to take more time to replace the part and that he scheduled other appointments so he would come back the next morning to complete the job. We even let that slide. The mechanic never showed up the next day. I even sent a text. He responded that he would call but there was nothing. I wasted time trying to work with this company. Had I have known I could have gotten someone that was willing to do the work. I would never refer or attempt to use them again.

I have nothing but wonderful things to say about Kent and his repair facility. He is honest and…read morefair, his prices are reasonable for work performed. There are not many great mechanics left who will be honest and give you a fair price these days, he is a diamond in the rough of life. I would recommend him highly. He is the ONLY person I take my vehicles to!

I have severely hard feelings against this place. My husband and I were told it was a great place…read moreto go, so we went. Our Dodge Ram Quad truck had messed up and although drive-able, something was definitely needing attention. Apparently due to some malfunctions with this particular motor set up (or something along those lines) we managed to get a cracked head. Which the mechanic said was ohhhh soooo popular in this particular year model. After extensive research online we found he was in fact telling the truth. :( But in the meantime, we left the truck there until we decided if we were gonna go forward with fixing the truck or replacing the truck altogether. We had permission from the mechanic/owner (Mr. Kiser) to leave the truck there beside his business, In all fairness to him, he did tell us that where he said we could park the truck did belong to the city of Lancaster, but that they never bothered the vehicles there. So we left the truck and periodically checked in with him. We did attempt to go get the truck, but it would not start. So he told us that there was something else wrong with the truck and it would cost us $150 just for him to do something to make it start again. We elected not to go that route and just hire a tow truck. But we were taking our time about it. So one morning we go up there and decide to let him know that we're just going to have it picked up (because we had decided o just sell it) and imagine our surprise when the truck is GONE!!!!! Of course he maintains that he assumed we had already picked it up. Then he proceeds to inform us that the city of Lancaster had placed a citation of some sort on it a week or two earlier. Now here is where the story turns a little bit. When my husband went to the city of Lancaster not only had they not towed it, but they informed us no citation has been issued for that vin numbered truck. So long story short, my husband and I were left with no vehicle, no answers from the owner, and no explanation from anybody. My personal opinion is that the owner knows more than he's offering, but if I could prove that I already would have. So I would say be very CAUTIOUS while doing business with this particular establishment!

We set a time and he showed up right on schedule and got the job done. Very happy with the end…read moreresults.

From the owner: Have a car emergency, need your car repaired or your oil changed at your home or office, on the…read morecurbside, in your driveway, or your parking space. Repairs are quality, and pricing is often better than or able to be matched to "in-shop" options. We also offer auto diesel tech services. Give us a call today at (469) 219-0583 to schedule an appointment.

We get all of our car services done here. We refer everyone we know here. It is the best auto…read moreshop on this side of town. If you ever need anything stop by and see Mr. Don and his team. They will take care of you in a professional and timely manner. Tell him The Atterberys sent you!

They had reasonable prices. Nice guys. And the issues I had with both my vehicles never returned.read more

Very friendly and does great work and has very fair prices. I would recommend them to anyone.read more

Efrain is very fair and quick while providing outstanding quality repairs and customer service.read more

Sam was awesome. Communication was great from the start. Pricing was fair, and he did a fantastic…read morejob. Will definitely recommend to family and friends.

Knowledgeable, fair, and affordable. When you use Sam and his team you know you getting the best…read morevalue by someone with true integrity. You'll never feel like you're being taken advantage of and that alone is so valuable. Thanks Sam!

My family and i have been going here for years and we normally have fairly good customer service…read more Today i was refused an inspection after asking a tech whom i was familiar with and trusted, his opinion .. a minor issue i just wanted his opinion on the issue, not his labor, not a repair just a quick look and opinion on if what i thought the repair would be was correct. I personally think he was overwhelmed and rather than saying "Hi Ma'am i would love to look into that for you however we're a bit busy at the moment could you may come back at .... when i can check that out." Customer service matters, and i won't be back. Got VIP treatment at Valvoline Express Care off Hampton if you like to get in and out and have great customer service check them out.

Went in for an oil change for my second time here and days later my car was leaking oil. I took it…read moreback to the shop so they can check my car because I knew they didn't do something right. They told me they had to take the oil out and check and was told everything "looked fine" and charge me and additional $25 to replace that oil. My car was still leaking after so I took it to a different shop where they told me they didn't put clean oil in my car and didn't sealed it back properly which is why it is leaking. Horrible service they care more about their lunch time than actually doing their job. Save your time and money and don't come here.

Mark was knowledgeable. Did what was needed and got the batteries changed out of my jeep wrangler…read more I'd recommend his services.

From the owner: Here to help with and roadside issues you may have. We also offer great mechanic services as well…read more Call today and get an over the phone quote .

Wow! I cannot stress how convenient this was! He came to my place to check the car - for free- Leo…read moregave me all the details and was truly honest- not only told me what I needed but showed me what was wrong. As a single woman this kind of service is hard to find. I always feel taken advantage of bc they think we don't know about cars but Leo put me at ease and was very kind and respectful. His labor rate was affordable, he kept me up to date with the eta on the parts, he texted me updates when he was doing the work, he even came up to the door to get the key to my car and to return it. (It's a long walk!) That leads me to my car...after a shady visit at discount tires (they insisted I needed 4 new after only a year and a half and after many negotiations and trying to leave I got the tires and they didn't balance them and over filled them shld be 32 psi and they were all in the 40s) Anyway- my car drives so smooth it's insane!! He went above and beyond and took my car to get an alignment at his friend's shop!! I will be recommending him to everyone!

Bs Don't return calls or answer the phone lieing about…read morecoming I recommend do not used at all