Berry helpful, got back to me quickly and resolving this issue. Thank you, God bless your family…read moreand you

We acquired a male Bengal kitten, we named him Stormie, from Susan for our Bengal retired queen,…read moreZenvi, to raise and have as a companion. Stormie is so sweet, gentle and loving and he has bonded with Zenvi like she was his mother. He is now 16 pounds plus and just as gentle and loving as he was as a kitten. We have kept in touch with Susan and plan to visit her when we are in Scottsdale for the Barrett-Jackson Auction. my wife Mary and I would recommend Susan and Littlewolf to anyone who is considering adding a Bengal kitten to their family.

Leaving a review of my experience based on the low ratings…read more If you know you are a responsible pet owner and will will provide a loving, safe forever home for a kitten/cat then definitely don't read the negative reviews. I looked online prior to coming in. It is recommended that you fill out an adoption application prior to coming in so you'll be pre-approved which makes getting the cat of your choice more likely. It isn't required though, you can pop in anytime they are open to see and meet the cats available for adoption. I'm glad Holly has pissed some people off! When I was there there were a couple of groups of people that came in with kids/teens who didn't respect the cat's boundaries. I saw a boy trying to play with a cat by batting at it when the cat had already popped him and it's ears were lying flat back on it's head. There was zero awareness from the boy (mid teens) that this cat did not want to play with him, he was just terrorizing it. The cats roam freely through the facility, some like attention others want you to leave them the fuck alone. Take a hint when it's given and you'll be fine. From my experience and based on the questionnaire for adoption Hermitage is just trying to get these cats into reliable, loving, stable homes. When I dropped in yesterday I had no expectations that I'd actually be able to bring a kitty home. Whatever hoops they require a person to jump though is in the best interest of the kitties. You are not entitled to whatever cat you want whenever you want it just because it's in a shelter! I am so grateful Holly let me adopt my sweet boy yesterday but I would've completely understood if I had to wait and potentially miss out on getting him. I showed up at 4 pm just planning to look but prepared in case I found "the one". When I knew I found the one I went back out to the lobby and filled out the adoption application on my phone. Once submitted I asked how long the approval process takes. Holly said it varies and recent background checks through my employment might have sped that up. I asked if I'd be able to take him home that day or would it be Tuesday when they reopen, if approved. Holly told me it depended on whether the people there before me were adopting and how many. This was because the cats have to get a checkup before leaving and there's paperwork to be filled out. The shelter closes at 5 pm on Saturdays. Completely reasonable!! So I just hung out and played with cats until I knew for sure. Luckily there was only one adoption in front of me so Holly had time to work me in. This place is wonderful and I am so so glad I wasn't dissuaded by the mediocre yelp score. There are some very petty people and they really mess up the reliability of yelp. This is definitely a place worth supporting!! Kitten tax: see pic

I have been trying to contact the facility and have also left a message but have not received a…read morereturn call. I'm simply trying to find out if you accept donations, as I have a cat tower I would like to donate. I just don't want to drive all the way to your location only to be told that it cannot be accepted. I would really appreciate a simple yes or no so I can plan accordingly. Thank you.

I have to say that I'm puzzled by the review that described PAWSitively CATS as "depressing" with a…read morelack of space for cats and visitors. As someone who has volunteered there for over 15 years, I can attest that there are 3 separate large areas for different populations of cats (adoptable/sanctuary cats, Feline Leukemia cats, Special Needs/less than social cats) and each area typically houses between 20 and 30 felines. There are multiple rooms with screened in porches for the cats to enjoy, benches for visitors to sit on, and the only time I've seen the cats "swarm" is at the end of the day when cleaning is finished and they're expecting their treats. The post in question also claims that there is an online schedule of hours indicating that the shelter is only open to the public one day a week for 2 hours. I haven't been able to find that; instead hours are listed on Facebook as shown in the image I'm including. PAWSitively CATS is run by just a few staff members (some part time) and a few dozen dedicated volunteers. The cats are well cared for and happy.

After looking at the photos i guessed that small lap blankets might be useful…read more So I brought a box full of soft ones. I think they will be liked. i met some nice cats, they all have a name and walk randomly. Some want attention now, some wait. A very pleasant experience , nice and clean. And care seems to be a high priority. We ll see. Money would seem to be a high need lots of food and meds and prob vet bills. I met Sandy, a nice volunteer

Dr. Johnston has been phenomenal in attending to our 3 cats but specifically the eldest who has…read moremultiple health issues. He's on a fun filled regimen of medications and supplements, all of which are discussed, reviewed, and adjusted as needed. I would say we have a very good rapport with both the veterinarian and the staff. Questions are promptly answered, calls are quickly returned and I've never felt like my pets issues are not being addressed. I am grateful for the advice received and attention given to my two less "needy" cats. I trust that they are in good hands with Dr. Julie Johnston and will be cared for with the same professionalism, care, and compassion. A BIG plus for me is finding a practice that is exclusively for cats.

Julie Johnston and her team are absolutely amazing. This has been an extremely hard week for our…read morefamily, and I'm so thankful to have a veterinary team I can trust completely. They quickly worked our cat, Henry, in after a rough weekend where we had taken him to an emergency vet hospital. Dr Johnston was very honest with me about what could or could not be done to help him. i appreciate the honesty and making him as comfortable as possible. Cozette thank you for your kindness and a huge thank you to all of you all!

Took my Bailey in today for urgent same day exam and they were fantastic! Dr Miller is very kind,…read morethorough, and reassuring. I called in the morning and they got him in right away. If you go, definitely go to the bathroom...in the hall you will be greeted by the most adorable doggies and about 20 Siberian rainforest cats. He loves the animals no question. His prices are very reasonable..unlike VSA who will try to rob you in your time of panic.

Dr. Miller was the 3rd vet I had taken my dog to, to find out what was wrong with him…read more He was thorough in explaining everything in layman's terms so I could understand completely, he them recommended an ultrasound and that gave us the answer, not the one we wanted, but at least we knew what was going on and could decide on the best for him. Unfortunately, the diagnosis led to that awful decision that no pet parent wants to make. Dr. Miller was so kind and compassionate and called me several times, no vet in my past has EVER done that. You can tell that he loves what he does and who he does it for. I am eternally grateful, Dr. Miller!

Our health and living space made us give up our pet cat of 8 years. It was a hard thing to do for…read moremy wife and I. I read every review of every shelter in Tucson before driving to Hope. Although it was beyond hours, Susan greeted us, answered questions, and, in reality, comforted both of us. She also offered any help she could give to our situation. Indecision kept us busy for two more weeks, but decision made, we called her. She and a volunteer came on a Sunday and collected our surplus and our cat, taking time from her weekend to let us say goodbye, assuring his care, and thanking us for the privilege of being able to help. Fantastic, caring organization. We are indepted, and will be in their support list for a long time. If you are searching for a new furry friend, give them a call. You'll leave with a good feeling of meeting the people as well as the friend I hope you'll meet there and bring home.

Two years ago we were looking for a new pup and finally found Hope in Tucson. A wonderful…read moreorganization, they called and said they were rescuing a mom and 3 pups and thought either the Mom or one of the pups was what we were looking for. We got to visit the Mom and pups at her wonderful foster home and picked out our girl pup. The foster home was incredible and we love our dog so much. This is a wonderful organization to support. Alison

After 5 phone calls to 3 vets and being told that either do anal expressing on my own as it is…read moreweeks before I can get an appt to we have an appt Fri( this happened on Tuesday afternoon (Sep 1) and I'm going on vacation to we can get you in next week in Tues- a friend out of state recommended urgent vet on Pantano . Thank goodness she did- this place is super accommodating with their helpful hours to 11pm weekdays and day/night hrs on weekends, they were so pleasant and helpful from arrival forward, They got me in at 430pm when I called at 317pm. I left work 20 min after hanging up and arrived just before said appt. Greeted by Arianna who greeted me and my dog so kindly and put us in a room immediately after introductions. Alejandra (technician I kept calling Dr:)) came in next and took all information plus speaking to and petting Kai. She gained Kai's trust with weighing her then taking her to see doctor. Within 30 min Dr Jashi (?) had diagnosed and treated her fecal blockage mixed with grass and her matting. Poor baby could not do anything but leak for two days prior and I kept thinking she would be fine-thank goodness he took care of it. No wonder she was not eating much and looking sad. She was shaved and will be sore a bit of course but with her Velcro cone, anti diaherrea meds (3 pills every 8 hours for a few days), deworming shots (3 days ) , completed fecal test and bland turkey rice eating restrictions- she will be just fine. My heart came back from throat on arrival after seeing the professionalism, knowledge, humor and ease during my visit here. A horrible situation and these 3 people made me feel like Kai was their only patient ever. There were other suggested tests but nothing urgently needed they told me- only suggested with reasons the Dr mentioned. I took what I felt was urgent and honestly, the total cost was truly reasonable and affordable. Although I truly hope you have no need to- if needed, I Highly recommend this place as your pet will be well taken care of!

Our 12-year-old dog was suffering from allergy issues, so after visiting our regular veterinarian…read moreon March 31, 2026, we sought a second opinion at Urgent Vet on April 3, 2026. They diagnosed him with Valley Fever and prescribed three different medications. We were told he had had a faint positive. Instead of improving, his condition worsened. On April 14, 2026, we brought him back to our regular veterinarian after noticing black stool. During that visit, our vet discovered that the Urgent Vet had not performed a titer test to confirm the Valley Fever diagnosis. Our vet believed the medications may have caused a bleeding ulcer and warned that he might require emergency care. We asked our veterinarian to run a titer test along with standard bloodwork. Sadly, his condition declined rapidly, and on April 16, 2026, we had to take him to an emergency hospital when his organs began to shut down. In the end, we were faced with the heartbreaking decision to put him to sleep on April 17, 2026. Today, April 22, 2026, I followed up with our regular veterinarian regarding the blood test results and was informed that the titer test came back negative and also indicated that his liver was failing from the other blood tests that were done. We now have thousands of dollars of hospital bills and a broken heart. I will NEVER recommend urgent vet to anyone!!! If I could put no stars on this review, I would!

I have gotten my last three kittens from this place. I didn't buy all of them at once they were all…read morespaced about a year or two apart. Every kitten that came into my house from here was very healthy and well socialized. This cattery is very knowledgeable with the cats. They take the time to get to know you and find just the right cat to fit you. I highly recommend them!! I'm including picture of my cats that I've gotten from them. Go seek them out and you won't be disappointed.