Although it is very early in my treatment process (2/8) I find the technician's skill and client…read moreservices impressive. The office looks clean, nicely decorated and fresh. The rep and technician explained everything very well and answered all of my questions and I had many questions. They try to make your treatment as comfortable and as safe as possible and provide you with all the materials needed for after treatment care for every treatment you contractually need to successfully remove your tattoo. I feel I am in good and capable hands and will have a positive experience with this Invisible Ink office that covers the greater Cincinnati and Northern KY region. If your on the fence about getting it done or waiting until after you move out of the area.... don't wait. Once you set up and make payment arrangements you can finish treatments in other states this company is growing and opening many more locations in the USA I'm thankful for them that my permanent mistake isn't so permanent!

So I started removing old tattoos I got when I was pretty young in 2019 with UnInked when they were…read morearound, 10/10. Then my treatments were transferred over to Removery when they shut down and this place opened up. I never had a good experience, but didn't have other options anymore. I started removal on my back in 2023 and only had a couple sessions. Ended up not being able to do full removal as paid for since I could not get an appointment for MONTHS. So I ended up covering it up instead. Unable to get a refund or anything even though this place was always cancelling appointments. Tried calling for a long time to speak with someone but never got to in 2024 with my work schedule, but now finally got to speak to someone and they refuse. They're counting ALL appointments I had on my other tattoos started at the old place as appointments with them on my back piece saying I received all the treatments. Which I had not otherwise I would not have an entire new huge piece covering the old. Either that or they counted canceled appointments? That were never able to be rescheduled since they always cancelled them. I got tired of having a weird looking kinda falling out ink piece in the center of my back. I would NEVER go here again and since have just covered the rest of my old pieces. The lady on the phone, Kinsley, insanely rude as well. Wow I have never written a negative review, but with how much this place charges and how poor their services are it feels necessary to.

I'm a bit disappointed in this place. I first started going here about a year ago. Great service,…read morenever had an issue getting an appointment. I just recently set up an appointment for the same laser treatment and VERIFIED it would be the same price as previous treatments I had done. I get to the appointment and I'm told the new price is literally double because of a new machine. I took off work to come here because they don't have weekend hours available, no one from the office had the courtesy to call me prior to tell me of this change. The lady was polite in explaining the situation, but I declined services. Will not be back. In my opinion, they could have offered an exception for this visit since this wasn't my mistake it was theirs.

Carley's super friendly and I always trust her to do a wonderful job with my PRP microneedling…read moresessions!

I walked in yesterday wanting a quick tattoo around 6pm. Ashley got me in right away. She kept it…read morereal, was great to work with and I love my tattoo. Savannah also helped me change out my nipple rings. She was super knowledgeable and professional. Love this place!

I have been getting pierced here for two years now. Everything is very clean and professional,…read morenever had a bad experience

Dr Palmer was very dismissive. the visit was the worst Dr appt I have ever experienced. He was…read moreshort with his diagnosis, and disregarded any input of background of complications. I would never recommend seeing him for any reason.

Very good doctor with excellent service. The doctor gives great advice and never recommends to…read moremuch. You will never look over done just natural, they advice just the right amount of whatever you decide to do. The staff is extremely friendly and helpful with whatever your needs are! Try them and you will not regret it, I moved out of state but I fly back just to go to their office.

Awesome space for all your beauty needs. Centrally located. Talented hair and beauty professionals!…read moreThey do it all in a top notch environment!

Dr Donath is the best! Dr Donath's skin care products are excellent. Restore intense, Essential…read moreeye complex, and Premiere face lotion are products I tried that work well. Definitely worth trying and they are perfect for all skin types. I have been going to Cincinnati Facial Plastic Surgery for 15+ years for several skin care needs. The staff is friendly and professional. They can answer any of your questions. I highly recommend Dr Donath and his team!

I wasn't going to write a negative review because I absolutely adore Amanda--she's been amazing,…read moreand her services are the only reason I stayed as long as I did. However, the way I was treated by the office was beyond unacceptable. I've been a loyal client since COVID, long before the office was even built. I've done the VIP facial membership, peels, and other services. Over the years, I've been canceled on numerous times--sometimes multiple times for the same appointment, even last minute--and I've always been understanding and flexible. On the rare occasions I've had to cancel, including last-minute due to illness, I've paid the full appointment price plus tip without complaint. While Amanda was on leave, I was booked with a newer esthetician (who I believe also handles administrative work and bookings). She performed the worst facial I've ever had--including failing to even power on the Bioloft machine. I kindly informed Renee, the owner, but still paid in full and was not even offered a replacement service. Recently, I've been dealing with serious health issues, including possible lymphoma/breast cancer. I woke up the morning of my scheduled appointment with a 103.6 fever. I immediately called, texted, and emailed the office. Rather than being met with compassion, I was met with rudeness and told I would be charged the full amount because I've had too many same-day cancellations. I even offered to come in sick to avoid the charge, which was declined. I strongly suspect the same esthetician who botched my facial was the one responding anonymously through the office text, as they avoid accountability by using no names or signatures. When I informed them I wanted to cancel my membership due to the poor treatment, they simply replied that it was 'for the best.' They then continued to antagonize me via text, even after I asked for all communication to cease. To make matters worse, they took my $150 membership credit for the month and canceled me without providing the service. After years of loyalty, it became clear they didn't value me as a client--likely because I don't fill my face with Botox and filler like their higher-paying Montgomery clientele. I also don't purchase their overpriced skincare, but I did invest in regular facials, massages with natural upgrades, and referred many new clients their way. Apparently, that loyalty meant nothing. If you're looking for a place that values relationships and treats all clients with respect--not just the ones spending big bucks--do yourself a favor and take your business elsewhere. There are far better, more ethical businesses out there

I've been going to this salon since June I think. I signed up as facial club which I get 1 facial…read moreevery months. It's been great, my skin condition is good. I also bought woman's hair growth natural herb medicine, it works well. Last time I tried medical massage because I have chronic neck, back, hip problem. It worked really well. There's lots of skin care products as well. I highly recommend this place.

Amy is extremely professional and knowledgable with her treatments. She is kind, respectful and her…read morespace is clean. I would highly recommend Amy to anyone who is looking for laser hair removal!

I had multiple areas treated and have experienced effective results. Great communication before,…read moreduring, and after the process! I would recommend and plan on going back for more treatment.

The worst Botox I received . It was over 1000 and no results . I went back for her to touch it up…read moreand same results . The lady was rude and talked about herself the entire time.

I was underwhelmed with my results but their customer service was great they wanted to make sure I…read morewas happy with my service

This is the only location of LaserAway in the area where they offer so many services. The staff are…read morealways super pleasant and they make sure you know all the information before and after in the care of your skin. I've found that there's always a promotion going which is great!

The treatments do not work The people are kind, ut what…read morethey say the prcedure will do, doesnt. I look worse