Showed up on time and installed a new alternator in my Jeep Wrangler…read more Worked fast and efficiently. Price was right. Will use again.

Nick was awesome. Had trouble with my car, he was able to come the same day and he used the parts I…read morealready purchased which was awesome. He got everything wrapped up for me, but also took the time to show me every little detail he noticed about the car, and truly went above and beyond to help me understand what is critical and necessary to replace soon, and what I can hold off on for now. He was extremely kind, polite, and professional, and answered every (dumb) question I had about my car. 100000% recommended, way better experience than any shop I have gone to. Thank you so much Nick.

Beny was great and I got a complete printout on a car we want to sell…read more Definitely would use him again!

Kept breaking appointments not returning text messages whether he wants to do the work or he's…read morecoming he doesn't answer for some time and then makes up excuses ​​​​​

Had work on my AC done today. Was very happy with the service and the professional treatment by Roy…read morethe service manager and Mike the service estimator. The work was done ion time and everything went well. I would recommend this company.

Do not take your car here!! they cracked my glove compartment and glued my cabin filter with tar…read moreand did not tell me. I actually fixed my ac and then a year later they had to fix it again so they are probably using cheap parts. when I took it back the second time they left a piece of my ac vent out on my passenger floor board. I had a bad feeling and did not take it back. when I took it to another place for the ac they showed me all the damage. run far away from this place ....

Been using these people for years, they are beyond the best. They are amazing. I would highly…read morerecommend.

A difficult problem. Repair the a'/c condenser inside the car. Had to remove the dashboard etc…read more Perfect service, no noises afterward, clean. And worked perfectly. I go to this shop for more than 10 years. I've never had to return because of a service they've done.

If you're looking for a mechanic you can actually trust, do yourself a favor and check out Playa…read moreAuto Care. From the moment I walked in, they were professional, knowledgeable, and genuinely cared about making sure I understood what was going on with my car. No confusing jargon, no pressure at all, just honest, clear explanations and solid work. What really stood out to me was the turnaround time. They got everything handled way faster than I expected without cutting any corners. That kind of efficiency plus quality service is rare these days. It's not easy finding an auto shop that makes you feel confident and taken care of, but Playa Auto Care absolutely delivered. I'll definitely be going back, and I highly recommend them to anyone who wants reliable, trustworthy service. 10/10 experience :

I found my forever mechanic for my Honda Fit. I needed a new tire asap. I called several businesses…read morewith no luck. I saw Playa Auto Care and thought I'd give them a try. I was pleasantly surprised they Playa. They are fairly priced, friendly and professional staff. They delivered and I'm very happy I found them for all my car's service needs.

If you're second-guessing this place because of old reviews, don't. The new management completely…read morechanged the game. I was honestly a little skeptical about coming here at first because of some older bad reviews. But once I saw that Phoenix Complete Auto Care is under new management and read some recent positive experiences, I decided to give it a shot, and I'm so glad I did. From the moment I arrived, I was greeted warmly by the manager, Abdul. He was polite, professional, and even offered me coffee from their impressive machine (so many options I didn't know what to choose, lol). I let him know I was on a tight schedule due to a doctor's appointment, and he assured me my alignment would be done within the hour. True to his word, my car was finished in about 30 minutes! Not only was the service quick and efficient, but the price I was quoted over the phone was the lowest I found in the area, and that's exactly what I paid. No surprise fees, no upselling. As a woman, especially a blonde, I've had plenty of mechanics try to overcharge me. But I've also worked on cars myself, so I know when something sounds right and when it doesn't. Abdul's pricing was not only fair, but transparent, and I never once felt like I was being taken advantage of. I also asked for a quote on a future rack and pinion job, and again, the price was extremely fair. I'm definitely planning to come back for that service soon. Abdul clearly takes pride in running an honest, respectful business. He's focused on rebuilding the reputation here, and it shows. You can tell he values integrity and customer trust. He's not cutting corners or trying to make a quick buck. He's running Phoenix Complete Auto Care like he wants it to be the best shop in Miami, and honestly, he's well on his way. If you're unsure because of old reviews, take this as your sign to give them a chance. I genuinely recommend Phoenix Complete Auto Care!

Please , stay away from this place . Look for another…read moremechanic store. My mother paid $$$$ for "new calipers " with a receipt claiming is "new" and this what she got, a painted used one! If it wasn't by my mechanic scanning a check engine & checking around the car to see if everything is good and tell us that the calipers rubbers shouldn't be painted, we wouldn't know about this issue at all ! There is New management is in this place , unfortunately they are not doing a good job .

Installed crate engine. Did good work a little on the high side with price but everything is these…read moredays LOL

Best mechanic in town! Great customer service. Very knowledgeable, HONEST and very good…read moreprice/quality. We have been taking our cars to Danny for years now and will not take them to anyone else. I give them 5 stars

I don't know how to rate this. I would rather not write a review when I can not give all positive…read morefeedback. Service I rate higher, sales is my issues. So please take my rating as an average. I have always leased Infiniti's, so having that kind of service is something you get used to. My last Q60 was stollen, I decided to get a wrangler. My decision was because it was a car I always wanted. Not due in to sales pressure. If I have to say how my sales experience was November of 2020. I would give it 1 . The sales person was not helpful. They tried to get me into every model below what I wanted, kept me there forever playing their games, when I tried to leave, and even chased my car acting like they had a better deal to offer me. It was like a bad car salesman skit. At the end what we had a agreed for the down payment, was not what I paid before I walked out the door. I was too exhausted to fight, and just wanted to go home. The sad thing is I would have never had to deal with this at Infiniti. There I would test drive the car, on side streets, the highway, and where I wanted (wait that is any car). I am used to being in and out in less than 30 min with a new car. At Jeep, the sales man was too lazy to put gas in the car and only took me down side streets. To this day.... I hate my Jeep on the highway. I regret that I never test drove it to know that you can't use your blue tooth on 95. Should I continue.... No, I'll just leave it at that. I'm happy with this car for what it is, I got the Jeep I wanted. But, I will never give this dealership business. When you think of car salesman and the reputation they have.... This is the true meaning of them. Service: I can't complain. I have gone in for oil changes. Waited, or taken an Uber to work. Prior cars I was given a loaner. But, it's not a luxury car. This last oil change they did not reset my mileage to 0 for the next oil change. But, I know how to do that myself. My Jeep also is set to have an oil change every 10,000 miles. So, I am not sure why they put a sticker on the window for the next one due in 5,000 miles. I thought the days of stickers in the windows left us in the 90s. They washed it, so it looks great. They have a great area to sit and wait. You can get work done, have coffee, or relax... so no complaints. Service staff is friendly and helpful. I will give them all the s. (Sales hurts the overall rating of this location)

WARNING STAY AWAY! Aventura had two new Jeeps which we were…read moreinterested in with a advertised sales price on them. We called and were insured that they had them and several others in stock to choose from and that they always honour the sale prices. We drove down to Aventura, and after waiting an hour they could not find these two Jeeps, but offered one that had several scraches and a dent in it with 900 miles on it. When we asked to look at the other ones in stock they advised us that they could not sell them as they would not start and the computers were out of them. They lied and said even if they found the Jeeps we were interested in, they would not be able to sell them at that sales price, but could get one from another dealer for 10k more. Sales rep and sales manager were not helpfull and very upset that we would not put an offer in on the scrached and dented one with 900 miles on it. STAY AWAY AND DON'T WAIST YOUR TIME WITH THIS DEALERSHIP.

Chad was responsive, fast, honest, knowledgeable, and super helpful. The service was an amazing…read morevalue and I would hire him for any and every future car repair.

Ex reliable mechanic!!! Will use again and again........ Ex…read morecommunication, very reasonable prices . Check him out!!

After the Firestone across the street informed me that the universal joints on my 4Runner could not…read morebe replaced (outright lie that I literally showed the service writer and tech proof otherwise) and tried to sell me a complete driveshaft to the tune of $1500-1600, I went to Phoenix Auto Care. These folks gave me a fair quote and told me they would try to have it done that evening, but it was guaranteed for the next day. They weren't able to get the parts in time to complete it same day, but had me back rolling well before lunchtime the next day. The out the door price was within $5 of their estimate. This was my first experience with them, but it won't be my last. Great folks.

dishonest liars, cut corners, the place looks like a junkyard. owner is completely disrespectful…read moreand not trustworthy at all.