LOOK OUT - this may be a scam. We have had a very different, and pretty negative, experience from the other reviews. On an initial consult, Tax Network told us that they could help us with our federal tax debt for $11,000. That price was high, since we were obviously in debt, but we used the last of our savings. We did NOT withhold how much debt we had and believed that the $11k we paid would cover this debt. After sending in some information, we had a more formal call, and suddenly the price of service for our amount of debt increased to $40,000. We're already in for $11k, so it's hard to say no - give me a substandard option that I wasn't aware was all I would get when I paid after the first call. We went on a payment plan, and I will be honest, we've had some trouble paying for a few months, but are caught up. Many times, we'd get an email or a call saying they needed several documents by end of week or tomorrow and we're both working a lot to try to catch up financially, so this was quite stressful. We worked with Angie, and she was always very understanding, but whoever is giving her information is not doing so in a timely manner or possibly not providing her with complete information. We now still owe Tax Network about $8000 of our final total bill, and received an email a few days ago noting that the lawyers had reached a resolution, and that we'd need to pay DOUBLE what we were paying monthly to the IRS as our settlement. My husband and I have repeatedly emailed to say that this is not only not acceptable, but that (1) we can't afford it, and (2) no one has told us for how long we'd be paying this amount, nor what our total amount we'd be paying to the IRS is. My husband finally called yesterday and they don't have that information for him, but they do think that somehow we have a disposable monthly income of $4800 - I did not send any documents suggesting that. No one will communicate anything else via email and they want everything to be done by phone now, and we can only reach Angie. I am becoming convinced that this is a scam. read more

Taxes is the most stressful problem you can have. I'm in the process of working with Kat Dias and she has been a godsend she's very calm, understanding, re assuring. I have no doubt that's how this process will end. I would recommend her all day everyday as someone that rarely does reviews. Thank you Kat! read more

I called up and got a free consultation that really put me on the right path to trying to get a better resolution.

Incredibly pleased with the results and particularly the patience in which my case was handled. I unfortunately did not have all of the necessary documents needed to correctly assess my debt, and the case managers there walked me through the step by step process of getting the needed documents and the case as a whole. I had tried another company previously, and was left on my own to figure out what was needed/additional steps to finish my debt obligation. I recommend Tax Network USA to anyone who may not feel that they are fully equipped to handle a debt on their own. l always felt taken care of and listened to, even though I'm sure I had not gone through the steps correctly before. Could not ask for a more stress-free experience, given the nature of my situation. Could not recommend more! read more

Total scam and terrible people who will say and do anything to extract $3000 from anyone with a pulse. Once paid they told me I have been "red flagged" by IRS and if I don't pay them an additional $30,000 I would be in serious trouble with the IRS. They scared me into signing anything and sent me to the finance department to get a loan. Because I was homeless I wasn't qualified and they told me not to worry they won't let me down! They will help me !! After that zero return calls and then I got a file of tax returns from them to sign, which were a joke, and a letter saying they competed their "work". Joke !! read more

DO NOT TRUST TAX NETWORK USA -- YOU'VE BEEN WARNED I rarely leave reviews, but what Tax Network USA put me through demands to be exposed. I hired this company to handle a state tax issue, and it turned into an absolute nightmare. I was never given direct access to the Power of Attorney who was supposedly representing me. Every time I raised concerns about time zone issues (I'm in Massachusetts, they're in California), I was dismissed and threatened with having my case dropped for simply expecting them to do their job. The agent from the state, Mr. Newell, told me he couldn't reach anyone at Tax Network USA during morning hours and would get voicemail messages late in the day, long after state offices in Massachusetts had closed. I lost weeks of time because of this blatant disregard for scheduling and communication. Meanwhile, I was forced to spend over $3,000 in rental cars because my driver's license and vehicle registrations were suspended issues that could have been resolved in a single phone call if this company had done the bare minimum. When I finally spoke to the state directly (something Tax Network USA said would breach my contract), they handled everything in five minutes. That's right, five minutes. License reinstated. Vehicles back on the road. They lied, delayed, and manipulated me to keep billing another month. I emailed, called, and asked for case updates, silence. I demanded my documents, ignored. This company is a disgrace. Tax Network USA should not be allowed to handle sensitive matters involving people's finances and lives. Their negligence, dishonesty, and lack of basic human decency is shameful. I am pursuing legal action and will continue warning others about what happened to me. Stay far away. read more

Vince Olmoz my VIP Case Manager at Tax Network USA provided me with a very good resolution to what would have otherwise been a overwhelming tax burden. I am very grateful for their help! Thumbs up for Vince and TaxNetworkUSA! Chris Johnsson in Texas :) read more

Great customer service helped make the process smooth. Best thing to have is patience in these kind of issues as it helped make the whole process smoother. read more

I asked In writing specific promises. No detail just ask for money . It seems all of these companies are the same. They wanted to charge me to review the last 20 yrs of tax returns . Really read more

TNUSA is a credible tax relief service organization that assisted me in resolving my tax returns with compassionate approaches. Their expeditious and organized processes were concise with very logical venues to provide clearly documented returns to my satisfaction. I suggest that TNUSA be consulted to assist with your tax issues. read more

Awful company to attempt to work with - less than one star. They make it virtually impossible to talk to the actual person doing your taxes and the communication process is terrible. But, more importantly, when they prepared my returns, they missed and/or reported incorrectly all our deductions and were going to cost me a bunch of money, when I actually overpaid on my taxes (which I found out after hiring another person to do my taxes). They also would not provide a credit back to me, even though I had asked for a refund before the actual tax person did my returns. Stay away. read more

In my opinion, this company should never be hired. They advertise that they can cut your taxes due if not eliminate them. In my case, I signed on with them in February 2024, well before tax day. I had to contact them continually to get updates, and when I did no one knew what was happening with my file. In the meantime, the IRS sent me two letters over the next 8 months. All this company did was permit the IRS to bundle up fees and charges to my taxes until it was $6,000 more than when I started with them. Then, when someone finally called me to say they got a resolution, they said I needed to pay the IRS in payments with no reductions, not even waiving the fees. I've arranged with the IRS before on payment plans directly, but with the greater amount I had this year I felt I needed some assistance. Real America's Voice (streaming TV channel - a.k.a. RAV) promoted this company and I took the chance. I'm sorry I did. Basically, paid $4200 for nothing except paying more to the IRS. Plus, they threatened to sue me for stating my opinion in a different post that these people were crooks. If you're thinking about using them, don't! Call the IRS yourself and work something out, you'll probably save a bunch of fees and the money this company takes from you. BTW - I've stopped watching RAV as well. If I cannot trust their sponsors, I cannot trust them either. read more

Prior to deciding to work with Tax Network, I felt the world closing in on me due to the amount of back taxes I owed. I owe a HUGE thank you to Gavin George who put my mind at ease, gave me reassurance and worked diligently to get me back on my feet! Fast forward 6 months later, I am finally out of debt and able to move forward with my life. THANK YOU GAVIN and the rest of the Tax Network team :). read more

I am not sure how these one-star reviews are coming in. My situation was complicated and TNUSA facilitated an easy process for solving a major situation for us. Their team was kind, persistent, and professional. I would recommend their services and hope I never have to use them again, only because I loathe the IRS. If I do run into trouble, I will reach back out to them. read more

I have been working with Angie at the Tax Network. She had been very helpful, and we have had conversations that deal with some of my personal issue I am dealing with. I appreciate the time she has spent trying to help me. read more

this is the company that does it all for completing your tax return even if your in arrears they are the firm to go with. they keep the process simple. angie is the consultant i worked with and when i had questions she was always there with answers. read more

New to the company and tax problems. The company is very understanding and appears to be very knowledgeable. All the staff are very nice.

Online legal consultant. My experience was they Ghost you, run the clock out on your Dime. Will never hire these people again. Hire a Local Tax Lawyer, who will actually meet with you, discuss your case, and Respond to you when you reach out to them. read more

Warning!!!!!!!!!!!!!!!!!! This business is a scam be aware!! On 3-5-24 I contacted TAX NETWORK USA to do my taxes after seeing their commercial on TV. I spoke to a very nice gentleman named Paul Davis. He told me a case like mine would cost $11,200.00 and proceeded to take my credit card information. He said this would be the total cost to complete my taxes and file them for me. Knowing that I had needed to complete my taxes for some time, I was pressured to get them done. I moved forward with this what I thought was a reputable company. On 4-15-24 I had a meeting with a gentleman named Mr. Hamalton who told me they would need an additional $45,000.00 to move forward. After this request for additional money, I reached out to my eldest son, he reviewed the documentation and correspondence between TAX NETWORK USA and myself, and found discrepancies in their paperwork not underlining what their responsibilities are. My son was terrified at what I had signed and told me to request an itemization of services rendered by TAX NETWORK USA. I have asked for an itemized bill for their services rendered with no response. From what my son and I can determine according to their contract I should only owe $2500.00 which includes termination of the power of attorney and a few emails that they had sent to me. No further correspondence, nor documentation was ever submitted I reached out to my credit card company Citi bank who assured me they would assist me with any dispute with the merchant TAX NETWORK USA. After a long dispute and conditional credit, they declined my request for a refund. Citi bank has charged my credit card again with back interest. read more

Tax Network USA provided me with an exceptional experience. Their team was knowledgeable, professional, and genuinely cared about my financial situation. I highly recommend Tax Network USA to anyone looking for reliable tax assistance! read more

I have to say I am very happy I chose this place. They went above and beyond to help me with everything and take the time that I needed for questions. I highly recommend them to anyone! Sincerely Mike S read more

I was very pleased with my service from Tax Network. They assisted me with my tax problems.

Tax Network will straighten out your tax problems. They have good customer service and prompt response time.

Communication and tasks are completed accordingly, there is no confusion on the timelines or deadlines. Naomi Adriani has been working closely with me to resolve both my debt and taxes. I would highly recommend Tax Network USA to aid in any unsettled hardships! read more

So this is my second review of Tax Network USA as they asked for me to take down the first one, and I reluctantly did! This company should be called Tax Lying Scamming Thieves USA! Sad part is that an actor like Kevin Sorbo sponsors this unethical and low company like this! I come from being 8 months unemployed, and to consider this service they so highly promote and promise, was very difficult to manage financially! I took their service, as I have always filed my taxes, but the IRS always said I owed more. Tax Network USA are wolves in sheep clothing! I took their service in August 2024 to solve my tax issues. They were charging me $1,000.00 a month, and never a minute late to withdrawal the money from my account! After almost 3 months of nothing and I mean NOTHING, no updates, no follow through, NOTHING. All they did was send me an email with about 7 different files, never contacting me to coach me and let me know the right way to complete a go ahead solving the issue. I called my case worker, Lindsay, and asked what was happening. She said she had called and sent several emails, which was a lie as I have a perfectly working VM and I have saved what little emails they have sent. She started chuckling with a sarcastic attitude and I had enough and asked for a Supervisor. So Brittney, who was the supervisor came on the phone and oh my God I thought I was talking to mother Teresa, she was so nice! So she ended her call telling me that 5 minutes after the call I would receive a new and more detailed email on the steps to follow, and a follow up call date, which I put in my calendar. The email never arrived and she was never in the follow up call! By this time, I had started a new job so I was pretty immersed in my new work. But the withdrawals never stopped and always on time, for them of course. When I got fed up I called them and told them I was cancelling the service, and now all hell broke loose as everyone's was available to solve my frustration and kiss my feet! I emphatically said I was not paying one more cent! Then Brittney had the nerve to threaten me with "Breach of contract", her words. At this point their Director of Quality, Neil Ross, and his secretary RJ, now were the ones taking oh so good care of me! This guy should be sitting next to the Pope of so nice he was, a perfect con artist! I had called my bank and suspended the withdrawals and the bank opened a dispute with Tax Network USA. Still they recommended I try to work with the merchant. I did, and Neil Ross said they would issue a partial refund as their offices had incurred in expenses, sure, $1500 of the $2500, still I wouldn't loose it all. I did not know that my bank would withdraw the $2500 from Tax Network USA I had a payed, and would deposit it in my account. Then Neil Ross called and told me I had breached the agreement I had signed, that I had to solve this with my bank for a full refund to them, and then they would pay the $1500. The claim with my bank had happened before I signed the agreement, but I did tell the bank I had signed an agreement and my claim was declined. So now, it's just a matter of Tax Network USA depositing the $1500 back to my account. It's been over a month and they have not done anything regarding my refund! As a matter of fact, Neil Ross blocked my phone and was not taking my calls. As I knew they would not be returning anything to me and reading the many very negative reviews of them, I was sure this was a dead issue for them! Of course there are a few positives, but read up and you make up your mind for yourselves. On top of that they were charging me DOUBLE of what other companies were charging, and much better service and response as I am working with another company! After 2 weeks of my first review of them on YELP, now, on December 31, 2024, Neil Ross emails me apologizing for the delay in replying to my refund. But of course I have breached the agreement again by leaving a negative review, and tells me that to get my refund I have to take it down! And just in case, I have all the documentation and emails to support what I am stating here! I took it down skeptically! That was a weeks and a half ago! I followed up with this individual last week and he emailed me that before week's end I would have my refund! At this point, I have accepted I will get nothing back and that this company is all about cheating people out of their hard earned money, and with no remorse whatsoever! So, I plead to anyone considering using Tax Network USA, please do you research before ever considering this company, as I guarantee you will find a much better option than them! And Neil Ross, I know that you will see this and send another email telling me that if I want my refund I have to take my review down, not happening this time!! And I only put one star because my review will not post without a star! read more

Solid company and helps solve IRS issues. Clearly communicated and walked me through every step. these guys are total pros and can be relied on to help with Tax problems. read more

On Thu, Jan 2, 2025 - I contacted Mr. Brian Mitchell and came back to Tax Network as an existing customer. Mr. Mitchell gave me a great price with a military discount and explained that a case worker would be assigned in a few weeks. Mr. Mitchell is professional and great to work with. Ms. Melissa Guzman contacted me within two weeks, and after a short conversation explaining the process, she told me that she would be assigning my case to the person that will be working on my taxes. Ms. Guzman was also very professional and set everything in motion - she introduced me to Ms. Jeanne Nelson. Ms. Jeanne Nelson contacted me and let me know she had received all my documentation and if she needed anything else she would let me know. Some time went by, and I contacted Ms. Nelson and she investigated the status and got back to me. IRS threw a curve and Tax Network went to work on it. Now time was getting short, and I was getting in a panic to file on time. Ms. Nelson assured me that they were in contact with the IRS and working on the issues and would automatically file an extension if needed. It was during this time that I found out how intelligent and well-versed Ms. Nelson was in the tax industry, having 16 years of experience. She started finding mistakes that my tax preparer made before I came to Tax Network. Ms. Nelson has a wonderful soul and was very fun to work with. She spoke with Mr. Gavin George (Manager of Compliance), and they worked nonstop until the taxes were filed. This team at Tax Network is the G.O.A.T. - and on top of all the issues, I got a refund - and my wife and I are happy people. The only "CON" I have with the process, is the access to the team, and that would not be too bad if it were not for one of the nasty people that answers the phone. Mr. Robert Brooks is nasty, unprofessional, combative with a horrible attitude. During a moment where I was trying to return a call from Ms. Nelson, he would not put me through, stating that I need an appointment to speak with her - I tried to explain that I am retuning her call, we got into it. He is the sole reason for a 4 star out of 5. As an ex-project manager, he caused an undo external risk, that made me question if I would return. Tax Network is so good, I will go around this negative and simply set weekly meeting with my case worker the next time. God Bless Tax Network - great company! read more

Tax Network USA failed miserably to preserve our rights as a taxpayer and constantly lied to us. They are all about a money grab tens of thousands and meanwhile they will hang you out to dry causing you to NOT be able to pay your workers, payroll, payroll taxes, mortgage, insurance, and then they will make excuses, blame you! Even if you provide them with all the requested documentation they won't pass it along or actually hold a meeting with the IRS Revenue Officer or YOU. Please read the Newswire for Austin & Bakersfield 7/2/25 and be sure to READ the DISCLAIMER (there is a reason why it's there). Yes, you will have a wage garnishment, Yes, you will have a Bank Levy, Yes if you have a business your customer's will receive a Levy against you, Liens will be Filed erroneously, that won't fact check, and finally they DON'T even know how to properly APPEAL these. At the end of the day you will be out tens of thousands and after you catch on that they're a fraud they will "ghost" you, and make threats in an attempt to cover up their nefarious behavior. read more

The staff are friendly and very knowledgeable. they are attentive to details and help me understand if I have any questions. I will be utilizing their services moving forward. read more

Not worth it. Just a waste of money. AVOID AT ALL COSTS!!! I was told about a tax abatement program that was supposed to help reduce the amount owed due to financial hardship. This appears to be just a selling point used to get me to sign with them and it feels like I was conned at this point. I waited and waited for a status update only to get handed off to lesser "point of contact" and received a recommendation that I pay off everything I owe anyway. So it seems like it was a complete waste of money as I am wishing I never contacted them in the first place and just hired a local tax attorney rather than a big firm that could care less once they have your money. read more

I hired Tax Network USA to do a "compliance call" with the IRS. I had filled out the IRS OIC form well over a year ago and haven't heard back from the IRS at all. I spoke to a Jim Rogers and he quoted me $200 to make this call to find out why the IRS was taking so long. I paid the money. Mr Rogers assured me they deal with the IRS all the time. After two weeks, I called them for a status and left a message. That's when I discovered they don't call you back right away, if at all. I had to call them over 3-4 days before someone would call me back. This time I talked to a William Chambers. He is not an attorney or EA. He gave me this story about how the IRS was not forthcoming with my information even though I had signed a POA for Tax Network to act on my behalf. He will file a FOIA form with the IRS. After a month, I called Mr Chambers. Again, he doesn't answer his phone, nor call me back. I called other people at Tax Network. I am getting irritated that I have to keep prompting them to stay in contact with me. I finally was able to reach Mr Chambers. This time he was RUDE and UNPROFESSIONAL. He said the IRS could not find me!? He told me he didn't have to call me back! That the $200 I paid was already used up with their time! He implied he would continue to work with me as a favor!? What kind of c**p is that? First of all, I hired them to do a job which was to make a compliance call with the IRS. *THEY* quoted me $200. I did NOT hire them on an hourly basis. Secondly, returning phone calls is just common courtesy especially since I hired you! Note it has been OVER 30 DAYS since I hired them with little/no results. I decided to call the IRS myself. They found me right away! I did in less than an hour what Tax Network USA could not do in over 30 days! Talk about incompetence! Needless to say, I called them back for a refund. I talked to a Maria Powell about this. That was over 3 months ago. So far, I have not received my refund. read more

Do not even initiate a call with this company. They are nothing but a bunch of scammers just looking to take your money. During my "consultation" with Gavin George he said he and his team had come up with a game plan that would help my case. Once it was time to talk payment, that's when the problems. Because of the desperation I sensed in trying to box me in with a payment, I said I would contact tomorrow with a decision. I then looked at their reviews and that confirmed my suspicions. I decided not to contact them again and started receiving constant phone calls and emails. Even after I told him to close my case, he's still contacting me begging for money. DO NOT CONTACT THIS COMPANY! read more

I had a fantastic experience with them! The service was quick, efficient, and the staff was incredibly helpful and friendly. I highly recommend them read more

I contacted Tax Network USA regarding a big tax issue I couldn't deal with. IRS was threatening to seize my assets and or garnish my wages. Tax Network USA stopped the IRS's aggression towards me and got me into a program I didn't even know I qualified for. I highly recommend tax Network USA for any tax issues you are experiencing and again, thank you Tax Network USA. read more

The service was amazing.It's wonderful to hear that my dad's tax-related worries have been sorted out.highly recommend them!

I enjoyed working with Eddy S. who was the agent assigned to my case. He was responsive to my questions and kept me up-to-date with my case as it progressed. I appreciate that I was able to get my tax issue resolved in my favor. read more

Worked to lower our liability and saved us some real money. Had a pretty significant debt going in and walked away with prepared back taxes a lower liability and a fresh start with the IRS. Was very happy with the communication and service I was provided. Will be filing taxes this year with them due to the level of professionalism I received last year. read more

After decades of working with the same CPA to file my personal and small business tax returns, he simply quit. Not only did he quit, he lied saying he was going to file them, but he didn't. He avoided contact from me. This went on for two tax seasons. I was busy with my work, felt overwhelmed and was in a quandary about what to do. Who could I trust? Then I saw a Newsmax ad where a reputable spokesperson recommended Tax Network USA for tax troubles--the government was not going to forgive. When I called, I nervously explained the mess I was in. With visions of jail time, I found nonjudgmental assurance by the agent that wasn't going to happen. He assigned my case to Melody and we got started. With clear instructions and a compassionate tone, she sent me the proper forms to complete. It took some time since I waited embarrassingly long to address the situation. For me, TNUSA was a genuine answer to prayer. The relief I feel to be caught up is worth every dime I paid. I discovered I can trust these people, and I bet you can too. read more

Not so happy with this company. I spoke to the owner of the company originally. He sounded very helpful. Couldn't be farther from the truth. Weak service and communication. They filed forms wrong with the FTB, so the FTB rejected their Power of Attorney and took most of my money in the bank with a levy. Caused me big problems. That was after they told me not to respond to their letters. These people are overpriced, as well. Would not recommend this company. read more

It was a pleasure working with Tax Network USA. They were all professional, courteous and helpful. They got right to the point that the taxes I owed would be reduced. All relevant paperwork was sent to me promptly. They ensured a smooth and simple process. I'm extremely pleased and highly recommend them. read more