Tax Network USA handed my case, specifically my sensitive tax information, to a subcontractor without my prior knowledge and informed consent. This action may violate federal law, and certainly violated professional standard and the service agreement signed after initial consult, a blatant breach of contract. They were negligent, incompetent, or both as service agreement was signed on February 20,2025, they had all of my documents by March 13, 2025 confirmed by case manager, did nothing for almost 7 months, failed to file for a tax extension for my 2024 returns, and finally completed work on October 9, 2025 after they handed my case to the unauthorized subcontractor. This has resulted in thousands of dollars in penalties and interest as the 2024 returns were filed well past the April 15th deadline. They have refused to answer any of my valid questions regarding these very serious concerns. This company has caused massive financial harm, and recklessly exposed my personal information without authorization. Be very aware, read all reviews, do not fall prey to their false advertising as I did. I was lured into contacting them through their advertising campaign, they are a Tax Resolution Company, all communication by phone beginning with the initial consult, welcome letter, all phone appointments leading up to the final communication from them on 9/13/25 were tax resolution/settlement and relief based, I have all documentation and they have the recorded phone calls. I had to sign a POA for them to negotiate with the IRS on my behalf. I was told verbally, in all correspondence, and explicitly in the service agreement to have NO contact with the IRS myself, if I did that would be a breach of contract on my part. I was told to be patient, no news is good news. Thus as the 7 months went by I was misled into the belief that TNUSA was actively working my case, directly with the IRS. On October 10th, after emails and phone calls precipitated by me, I became fully aware of the egregious, possibly unlawful, and completely negligent manner my case was handled. I attempted for several weeks to give TNUSA the opportunity to discuss my concerns and reach a satisfactory agreement that addressed what had occurred with my case. I was treated with disrespect, rudeness, and TNUSA was unable to answer my valid questions. Thus I have had no recourse except to write reviews such as this one to warn the public about the company, I have filed formal complaints with the BBB, the Attorney General of California, the IRS, I will file an ethics complaint with the AICPA and will pursue civil litigation. read more

I made an error on my tax return back in 2018 and started receiving letter after letter from the IRS on a monthly basis beginning in 2020 (During Covid). This was a challenging time as I wasn't able to work nearly as much during COVID and the IRS was claiming I owed over $10K. I continued to ignore the letters hoping it would resolve itself. Finally after receiving dozens of letters from the IRS, i was notified i was sent to Collections. After realizing the severity of this i determined i need professional help to handle this, especially considering i had racked up an additional $5k in penalty fees and interest. I reached out to Tax Network USA and they immediately started working to resolve my issues. My experience with the TAX Network USA team was good, the attorney hired to my case was great to work with and my outstanding issues were resolved and the IRS pulled my amount owed back from Collections. Tax Network USA was successfully able to remove all penalty costs incurred. They were able to set me up with a payment plan with the IRS and a huge load of stress was gone. In the event I ever have tax issues in the future, I will definitely contact Tax Network USA and I wouldn't hesitate to recommend their services to anyone in the future. read more

I hadn't filed tax returns for multiple years and every April 15th my anxiety became worse. I didn't know what I was going to do but I knew someday I had to do something. I started receiving demand letters from the IRS. I would put them away and hide my head in the sand. Finally, I received a real threatening letter. I knew my life was going to get difficult. I saw an ad for Tax network USA on a podcast that I watch and bit the bullet and gave them a call. It was the most difficult call i have ever made. That call was the most amazing call. I explained my tax situation to them and they made me feel better immediately. I hired them to handle my situation. My anxiety level dropped by 90%. I worked with my case agent Angie Bashin for about 1 year. She was always available to me if I had any questions. She kept me informed throughout the whole process. When it came time to resolve the situation with the IRS Angie and my lawyer was able to work out a resolution that I was comfortable with. Angie also help me get my books in order so I now can file on time without any problems. I highly recommend Tax Network USA to resolve your Tax problems as well as put you back in a comfort zone to take on the future. read more

We need to have a talk Mr. Kevin Hayes over the phone. I don't want to hear any bs lies anymore and you need to tell me the truth. I should rights to those tax return documents from 2008-2020 knowing that you should not let Ingrid Strange aka stubborn parent to sign my name in on the tax return documents. Their is a law against forgery/fraud pc section 470 & 472 in California law. It mean that yiu cannot pretend you are someone else. I never give Ingrid Strange any consent or permission not even verbal permission either.. I have been telling this in the two page letter and recently and also a list that I want from you is 2008-2020. If you don't give me what I want I will report you to the IRS knowing that they you cannot submit those tax return documents to the IRS that I did not do. Now you need to do your investigation Mr. Kevin Hayes and I better not hear another fat lies. Do I make myself clear Kevin Hayes. I will not stop until I get those tax return documents from you Kevin Hayes, like I said I will take you and Ingrid Strange to court. I'm been serious Mr. This is not a joke or been laugh at. read more

After my world wide Tax accounting firm gave up and after my multinational Employer gave up, Tax Network USA guided me through the complexities of the Illinois Department of Revenue bureaucracy. Did Not File (DNF) tax compliance research kicked off a series of clues that unraveled the real reason behind State of Illinois collection threats leading to garnishement of my wages for unpaid taxes in a state in which I never lived, worked, owned property, or conducted business. Advice like "Private tax collectors cannot take actions against taxpayers." settled my nerves during years of nasty collection notices from a number of companies invoked by Illinois. The journey was not easy. Yesterday, instead of paying $17,631.42 to Harvard Collection agency, the wrongful garnishement money, with interest, was returned by the State of Illinois. My multinational employer agreed to reimburse 100% of the professional legal fees. I could never have reached this conclusion without the professional legal team at Tax Network USA! read more

I recently had the pleasure of working with Tax Network USA, and I couldn't be more satisfied with their services. From the very beginning, their team was incredibly professional, knowledgeable, and attentive to my needs. They took the time to understand my unique tax situation and provided personalized advice that was both insightful and practical. The process was seamless, and they handled everything with utmost efficiency, ensuring that all my documents were in order and submitted on time. I was particularly impressed with their attention to detail and their willingness to go the extra mile to ensure I received the best possible outcome. Communication was clear and consistent throughout, and they were always available to answer any questions I had, no matter how small. Their expertise and dedication truly set them apart from other tax services I've used in the past. I highly recommend Tax Network USA to anyone in need of reliable and expert tax assistance. They have earned my trust and future business! read more

I hired Tax Network to help with my taxes, and my initial phone call was a pleasant surprise and a huge relief. My case manager, Belle, has a very pleasant manner. She kept me updated throughout the entire process, taking the time to explain what paperwork I needed to provide and the timeline involved. Whenever I had questions, she responded promptly with answers. We all worry about the IRS, and I'm grateful I hired this company and that Belle is my case manager. She is spot-on and very informative. I've seen complaints from other people, but those issues likely arise when clients don't follow up on the required paperwork or don't submit it on time. If you expect to avoid paying taxes altogether, that's not what Tax Network does. They work with the IRS to lower your tax bill in various ways. It's important to read the positive reviews from customers who followed directions and had successful outcomes. I can't thank Belle enough for her help. read more

I was referred to Tax Network USA by Dan Bongino. The FREE Consultation with Gavin left me feeling confident about going ahead and enlisting help to alleviate several thousand dollars of IRS penalties and interest on previously paid back taxes. After our conversation, I knew I had made the right decision to let the TNUSA company handle the IRS for me. My Case Manager, Diana Barillas, took my case from there and guided me through the process. It was slow moving, as I had been informed previously that it might be, but Diana kept me apprised of progress all along the way. The final result of my case amazed and delighted me as all penalties and interest were dropped. Icing on the cake came as an unexpected refund from the IRS! I highly recommend Tax Network USA INC to anyone with tax woes...don't try to deal with the IRS on your own. read more

A great experience. Taxes are stressful for everyone. And finding a good company for help is critical for you peace of mind. Tax Network USA is one of the most impressive companies I've ever come across, and I have 30 years of customer service experience. Yes, they were great off the bat, and I signed up for their service. But many companies start to slack off after they get you to sign up. NOT Tax Network USA. Every single communication, email, and phone call was top level customer service. From the many operators that take and direct your call, to the managers, and to the case managers, ALL were great listeners and worked hard to solve every single issue, and they always followed up to make sure all issue were resolved. They are consistently on top of it and care about their clients. I would highly recommend them to anyone. read more

I'm reaching out a bit earlier than most because I want to highlight how impressed I've been with Kat Diaz, my case manager. Although we only began working together a few weeks ago, she has already made a meaningful impact. During our initial meeting, I shared that the monthly installment payments were causing financial strain. Kat listened with genuine care and immediately took action--contacting the IRS to reduce my payments and even securing a gap month with no payment due. Her responsiveness and dedication have made a real difference in a short amount of time. I have full confidence that this positive momentum will continue. Kat dived in wholeheartedly, and her proactive approach makes me feel truly supported. I'll be sure to check back in with an update once my case is resolved. read more

I had the pleasure of working with Tax Network USA, and I couldn't be more satisfied with the experience. After seeing them on TV, I reached out because I was struggling with my tax payment arrangements. The team at Tax Network USA was incredibly professional, and they helped me reset and re-establish a new plan that worked much better for my situation. Their customer support was top-notch--responsive, timely, and always ready to answer my questions. I truly appreciate the assistance I received, and I'm grateful for the peace of mind they've given me. I highly recommend Tax Network USA to anyone needing help with their tax issues. Their team goes above and beyond to ensure their clients are taken care of! read more

Hired tax net to help me with a garnishment and I owed 30k+. Having worked with a few tax companies before I was pretty concerned but they ended up helping me a ton. They got the garnishment removed in a couple days and protected me throughout. They were able to work out a $100 per month payment plan which I didn't think was possible. Now I just have to make sure to not get into a mess like this before. They're appt based so I was happy I could schedule appt and speak with my case worker when I needed. I had a great experience couldn't ask for more and these guys really exceeded my expectations. Anyone who needs help like this these really are the guys. Thanks everyone at tax network!! read more

Absolutely thrilled with the service I received from Tax Network USA! From the moment I reached out for help with my taxes, their team was incredibly professional, knowledgeable, and attentive to my needs. They made the entire process so easy to understand and took the time to explain everything step-by-step. The customer service was exceptional--quick responses, friendly staff, and a clear dedication to helping clients. I felt confident that I was in good hands the entire time. I highly recommend Tax Network USA to anyone looking for reliable, top-notch tax assistance. A truly seamless experience! 5 stars all the way! read more

I had gotten an IRS letter saying I owed 40K ! I was so stressed and never had to deal with this situation before and didn't know where to even start. I saw an ad for Tax Network USA and gave them a call. I explained my situation and was given a game plan on how they would be able to help. They talked me through the whole process and answer all questions I had. The process can feel long but my end result was one that I was happy with. I would recommend this company to anyone needing tax help. read more

I had an excellent experience with Tax network USA! After being referred to the company by my brother-in-law who had great success with their tax issues using this company. I gave them a call. They were professional and gave me realistic results regarding my case. They were professional and were able to get my some of my penalties removed and put into a hardship program. This was just the help I needed to get myself back on track. Thank you Tax Network, highly recommend. read more

I contacted Tax Network USA because I owed the IRS some money. I ended up obtaining a great job and that ended up changing what I needed from them. Nevertheless, they worked to make sure that my previous tax filings were properly updated, etc. as well as filing my most recent return. But what really stood out for me is the way that they kept in touch - exactly what you should expect and would hope that a company offering tax services would do. read more

I was getting my wages garnished by the IRS. Had no idea what to do and couldn't afford what was happening. Owed about 40k and didn't file in forever. They stopped the garnishment and got all my returns filed. I owed about 10k after eveurbing and they got my on a small payment plan I could afford. About $50 a month. The debts gonna fall off before I pay it all off so I'll save a ton once it's all said and done. Appreciate these guys. read more

I had an amazing experience with Tax Network USA! They helped me clear all my back-owed tax debt and saved me from paying unnecessary fees. Their team handled all communication and paperwork professionally, making the entire process stress-free. I truly appreciate their expertise and efficiency, and I would absolutely use their services again. Highly recommend them to anyone needing tax relief! read more

Don't be fooled by the 5 star reviews all posted on the same day. Read all the reviews here and don't forget to check the reviews out on google as well. Also on the better business bureau. Don't want to believe the reviews? Then read the snarky mean comments the owner of the company leaves to the negative reviews exposing this outfit for the scamming thieves that they are. read more