$10 to and from the airport. Best of all the fair is valid for 24 hours after activated. The ticket…read morecan be purchased at the airport station or paid by in cash on the bus. We got on at the station at the airport which is located at arrival (few mins walk from arrival). Signage are clear in pointing or directing where bus stop is located. The bus is never super busy. Best of all there is an area for the luggage. Love it. It is inexpensive and convenient.

The 747 Express Bus is super convenient! If you land at the Pierre-Elliott-Trudeau international…read moreairport and are in need in getting to DT Montreal, look no further! The 747 Express Bus ticket can be purchased by the main ground transportation area - there is also an information desk adjacent, just in case you need to make any inquiries. Purchase the ticket via the ticket vending machine, and exit the airport to where the 747 sign is. The bus is fast and efficient, and there is even wi-fi and racks for your luggage(s). The map clearly labels the different stops, but just like any other city buses, they only stop if there are individuals at the designated bus-stops and/or if someone requests that stop. Make sure you have your map ready or know exactly when to ring to get-off. Highly recommend! +perfect to access DT Montreal +purchase tickets by ground transportation area +free wi-fi on bus +luggage racks

We really had a great experience yesterday with the bus and driver! Clinton was really great and…read moreflexible with our group. It's difficult to get a big group around but he was patient and worked with us throughout the day. Thanks again for all of your help with this!

Our corporate team rented a small minivan last weekend for a trip to the sugar shack. At first, we…read morewere quite hesitant about booking the vehicle as the price was a little over our budget, and competitors offered better prices. But after discussing this matter with one of the representatives, we were offered a fair deal. The representative responded quickly, which was so appreciated, as this trip was planned last minute. Finally, the driver was welcoming and punctual. The minivan itself could have been a little more spacious, but given the excellent service we got from this company, I think they still deserve the 5 stars.

On 07 January 2021 my wife and I were driven from Montreal Trudeau by driver Joseph to our…read moreapartment building in Gatineau, to our entire satisfaction. Unfortunately I left my cane in the uber car. I thought I would never see it again. But Lo and Behold, today I found it in the lobby of the apartment building. Thanks uber. You have won my loyalty! uber über alles ! ( if you don't understand this, get a german speaker to tell you)

They Never ever go to proper location. Not ever, which makes certain people late for medical…read moreappointments. So late they have to reschedule.

Every time I go to Montreal, I park the car and I walk or take the metro everywhere…read more The metro offers many options like single ticket, ticket for evenings, ticket for weekends, ticket for a whole week, for three days, for a month, etc. This allows for customers to be able to maximize the savings based on their expected needs. Excellent fare system and excellent trains....they are clean, on time and they run very frequently. A great way to explore the city.

didn't get any help with a booth stc employee. I asked him about my expiry on my card …read more I spoke to him in English and he spoke back to my in French . he had this look like he doesn't care to help you. big attitude

Booked a last minute roundtrip MTL-NYC ticket about an hour before finding out extreme weather…read moreconditions in NYC had cancelled my reason for going. I called customer service immediately and after speaking to a customer service agent for over a half hour, was told that the only refund I could be offered on my $200+ ticket was $34.50. A 15% refund on a ticket cancelled during extreme weather conditions isn't customer service; it's excessively punitive and unreasonable. I felt completely stonewalled by the supervisor to whom I spoke. Extremely unsatisfactory.

I am writing this review to share a very troubling experience I had while traveling with Greyhound…read more My mother and I traveled from New York to Montreal on a night bus scheduled to depart at midnight on Tuesday, January 13, 2026. We arrived slightly late at 12:03 a.m., but the bus had not yet departed. Our tickets were quickly checked by an agent, and we were allowed to board the bus without any issue. The driver appeared to be busy dealing with a technical problem and did not pay much attention to passengers boarding. The trip started normally. About five hours later, when we were close to the U.S.-Canada border, the driver decided to check tickets again. At that point, we realized we had made a genuine mistake: our tickets were for Monday, January 12 instead of Tuesday, January 13. We immediately apologized for the mistake. However, the driver responded very aggressively and repeatedly told us to "get out of the bus," refusing to have any discussion. He stepped outside and waited for us to leave. It took me a moment to realize he was serious. I explained that it was around 5 a.m., we were in the middle of nowhere, I had no Wi-Fi or phone service, and I could not reasonably leave my mother stranded in the cold. This behavior showed a complete lack of basic customer service and empathy. The driver then threatened to call the police if we did not get off the bus. I pointed out that our tickets had already been checked before boarding and that this issue should not have been discovered five hours into the trip. At that point, the driver offered to let us continue the journey if we paid him $40 USD in cash ($20 each). We felt forced to accept, as we had no realistic alternative to get home. The money was taken directly by the driver, not through any official Greyhound process. After paying, we were allowed back onto the bus. Another passenger later told me that he had made the same ticket mistake and had been charged $100 USD in cash by the driver before boarding, which the driver also put directly into his pocket. This experience felt like extortion, not customer service. I do not believe it is acceptable--or legal--for a driver to demand cash payments from passengers in order to continue a trip, especially under threats and in unsafe conditions. I am extremely disappointed and concerned by this experience. I hope Greyhound takes this seriously and addresses this type of behavior, as it reflects very poorly on the company.

Air Canada has been one of my favorite airlines for decades, but recent experience flying between…read morethe States and Canada, and to/from Europe, has been inconsistent. Telephone customer service had been very good. Flying to Europe from Montreal last month, the aircraft cabin was wide, on-board service was fine, but WiFi and entertainment selection was so so. The Air Canada app is good and helpful.

Yelp Review 2026 #56:…read more I've flown with Air Canada several times. But my latest Air Canada flight from Montréal to Las Vegas has by far been the worst. Booked a business class flight from Geneva, Switzerland to Las Vegas with a layover in YUL a few months ago. Woke to an email with a flight schedule change that did not make any sense. I'll be arriving in Montréal an hour later than my departure from Montréal to Vegas! I couldn't change the flights online and a phone call had to be made. I ended up with an overnight layover in Montréal which is fine. It gave me a chance to revisit the city. Checking in was a breeze through the priority lane with nobody standing in line at all. VIP security check and Mobile Global Entry got me to the business lounge in under 10 minutes. That was the best part about the flight. Everything after that went downhill. Boarding was late. Business class seats are wider with a 2-2 configuration, more legroom and more recline. We were notified the tray table was broken for my travel companion upon check in at the airport. Free Wi-Fi, good in-flight entertainment, breakfast, drinks including alcohol and snacks served for the 5-hour flight. I pre-ordered my meal online. The menu is different on the screen at the seat vs what's online. The food was ok. Flight attendant, Suzy is the worst and probably should not be assigned in business class with her attitude. Not friendly and quite rude. She was giving off "I've been doing this job for years. I hate everyone and I'm ready to retire" vibes. During meal service, she asked what I wanted to drink and I said peppermint tea. She notified me that she cannot serve me tea while the fasten seatbelt light is on - ok, no problem. I got orange juice instead. The fasten seat belt light has been off for a good 10 minutes so, I figured I'd revisit my peppermint tea. Suzy snaps at me "like I told you earlier, I cannot give you tea when the fasten seat belt light is on!" So, I pointed to the non-lit fasten seatbelt light. And she goes "oh. Well, it must've just gotten turned off." No apologies whatsoever. Just downright rude. Time to help economy passengers instead or retire! In some countries, flight attendants are screened based on looks, height and friendliness. Canadian and American airline companies don't do that which is fine but at least emphasize customer service.

This is maybe the worst taxi service I've ever used. The website, first of all, provides completely…read moreincorrect information. I booked a taxi for my friend and I from BTV to Middlebury, which the website says costs a flat fare of $65 for up to 7 passengers. At the time I made my call, no one asked how many passengers were traveling. The driver appears at the airport and appears surprised that there is an additional passenger and is adamant that that's unacceptable, despite the information on the website. He agrees to drop us off only when my friend promises a discretionary cash tip. As we are dropped off, however, the driver tries to extort even more money out of us! I show him the information on the website and he says it's wrong. When I try calling the company to manage our dispute, no one is able to answer the phone. The driver demands $45 per person, and does not relent, becoming quite rude and angry, even going so far as to yelling at us. What it boils down to is this-either the driver was lying and simply a cheat or the website was incorrect in listing a $65 flat fare, and the business owners are incapable of providing current and accurate information about their fee structure to their clients. Either way, I would never travel with this company again, nor could I recommend it to anyone.

Terrible experience... would not use again, nor recommend to anyone. The driver was argumentative…read moreand rude. We couldn't get out of his taxi fast enough... bad service.