Carla at the DMV on Flamingo and Durango is exceptional. In a place where people often arrive…read morestressed and frustrated, Carla chose kindness, patience, and genuine humanity. Those qualities cannot be taught. They come from character, and Carla demonstrated them from the moment she helped me. I was holding my autistic daughter throughout our visit, and Carla immediately made the entire experience feel manageable. Carla treated us with dignity, compassion, and respect, never making us feel rushed or like an inconvenience. As a parent, those moments matter more than people realize. Carla is exactly the kind of employee every DMV hopes to have representing its office. Carla reflects the very best of public service through her professionalism, integrity, empathy, and willingness to go above and beyond for the people she serves. Employees like Carla restore confidence in government service because they remind us that humanity still exists. Carla, thank you for making what is often a stressful experience into one that my family will remember with gratitude. You are an incredible asset to the DMV, and I sincerely hope your leadership recognizes the difference you make every day. May God continue to bless you, your family, your career, and everyone connected to you. The world needs more people like Carla.

"There is nothing permanent except change." Heraclitus…read more Many many years later we are back at the Department of Motor Vehicles. After the COVID Pandemic all has changed in the world. Remember to "do" anything at the DMV you need an appointment. You can make this said appointment on line or in person. Today we are coming to this place to get a drivers license. As time passes our children grow into adulthood and we take baby steps to let them get out into the world. Here we go again with the driver's license test. As you walk in the building the new system the DMV has incorporated works. Having an appointment ensures accurate service most of the time. For those going for the permit they offer a wonderful space that is enclosed for concentrating. The testing room is all computerized. It's a multiple choice test that you truly have to study for. The state of Nevada is one of the hardest places to get your license. The state has no room for failure. Study study study for the written test and the driving portion. If at first you don't succeed, try and keep trying. Never give up. When Connor, did not pass the driving instructor was very compassionate about educating him on what he did wrong. They want drivings that are going to follow the traffic laws and be great citizens at driving. Come prepared and make sure your car is ready and safe for the road test. Make sure and have an appointment and be patient . Let's do the DMV!

No customer service I had all the paperwork…read more And had an appointment They wouldn't help

Do not go to this DMV! The employees do not like working there specifically Julianne. She was…read moreextremely disrespectful to my 17 year old when she came for her drive test. We arrived at 2:00pm for a 2:20 appointment. We waited I the first line then they sent us to the drive test window. By the time we got to the window it was 2:25 and they canceled the appointment. After speaking to the manager they made her accept the appointment. Then they canceled the appointment again due to a corner missing off the corner of the registration. They need better signage regarding where to go for drive test. They should also show grace when dealing with teenagers. Do not waist your time here go elsewhere

Kristie did excellent work with a title transfer She was…read morereliable and delivered as she suggested it was easy They are trustful responsive and reliable I can fully recommend them Best Tony

Kristy killed it once again. Fast and super efficient process!! She knew exactly what we needed and…read moregot it done!

Came in to do my name change as I got married…read more.. I was able to get a same-day appointment What was here for about an hour even though I had an appointment however it moved pretty fast... Once I sat in the window, everything moved fast... Daisy was the one helping me with all my documents, and it was painless easy, and she was very friendly... I highly recommend this DMV love love love this place. This will be my DMV for now on.

Fat guy with a Guam pin on his lanyard acted very unprofessional and rude on a driver's test as an…read moreinstructor.

Absolutely a SHIT SHOW! The lady that sits on the right side of opening the door is rude, let alone…read moredoesn't know how to do her job! Ordered Golden Knights Plates & received Regular plates. She hid behind her computer screen, didn't apologize . While another lady said oh you just have to pay and we can have the new plates in today. NEVER AGAIN, GO ELSEWHERE!!!

Horrible service... don't come here they don't like to admit when they make a mistakes. They talk…read morebad about the customers and have no sense of of urgency

GREAT BUSINESS. easy & affordable no need to do anything…read moreDMV DUDE HANDLES IY ALL!! thank you so much very fast & reliable paid for my stuff to be done 1-3 days and it was literally done the next day so happy

Negative 6 stars. I reached out to get help with a duplicate title. I was ready to move forward and…read moreasked for pricing for expediting and the standard turnaround. Upon requesting pricing, I was told I needed to schedule an appointment and I'd only be charged if I didn't use the service. I asked for the prices once more, because how can you ask someone to commit to something blindly? The representative Brian was extremely rude and unprofessional, snd began insulting me when I told him I'd go elsewhere - see screenshot for proof of his incompetence. STAY AWAY I'm not sure why anyone would use this horrible service, but don't waste your time!

The service and attention are excellent throughout the entire process, the prices are fair, wait…read moretimes are short, and the license plates arrived very quickly.

Called and they helped me when I was trapped out of state after someone stole my ID and social…read more Thank you so much for guiding me and assisting.

Diane at DMV Connections was amazing. She truly understood our situation and went out of her way to…read morebe incredibly helpful. She gave us valuable advice and assistance that would normally have to be handled by another office. The fact that she was so willing to help without hesitation says everything about her character--you can absolutely trust her.

Called in and requested info. Diane was very helpful and offered to send me a complete quote if I…read morecould txt her a picture of my title. She answered all of my questions via phone call and walked me through the process of registering an out of state vehicle. Thank you Diane for your amazing customer service. Definitely will recommend you to others. Update- although Diane was very helpful on the phone that day. She never got back or replied to me. I had to go with a different company to register my vehicle. I texted her the info she needed from my car but no response.

No appointment just walked in took a number and in about 11/2 hrs. Went to the window where she was…read morevery friendly and informative to my situation helped me in the right direction had to get some other paper work taken care of and told me to come back to her window when I did a few days later problem solved and license done ,can't remember her name but I think it was Window #4

People that work there are very friendly. I've been there many many times in the last 3 months…read more I've obtained a class A driver's license gone back and gotten all the endorsements. I just did a class b license with passenger and school bus endorsements. Last time I was there Wednesday around 11:30 there is only four people waiting. How's it in and out in 10 minutes.