Trace and Mike came to my house here in Michigan and did an amazing job Cleaning my Air Ducts,…read moreVents and upgrading my furnace to help prevent mold in my home. I have a family of four and they where both extremely pleasant to have in my home and both were very knowledgeable of their products. I would recommend Maven Air Care to anyone that is looking for this type of work and especially Trace and Mike! Well done!

I just want to let everyone know I had a 12:30 appointment on 3/14 to get an estimate on a…read morereplacement central air. I left work early, losing money, to keep this appointment finally at a little past 1:30 I received a text stating that he was on his way, over an hour late! Very unprofessional, I texted him back saying never mind, the thousands of dollars I wanted to spend went to another company who showed up on time and acted in a professional manner.

Hello, I'd like to start off with how Unprofessional these guys are. First of they don't wear…read moreanything to keep their mudy shoes off your hardwood or rugs. Second off. One of the worker was spitting everywhere. He even did it on the floor once probably thinking no one noticed. They had 3 guys at my house. And only really one of them seemed to care about the house. He actually made sure his shoes were clean before entering. He seemed like just a kid so probably makes sense, (Has some respect). The taller one seemed to be in charge, and he was nice I will give him that. It was the one spitting that was the worst. He didn't seem to care and wouldn't be surprised if he half assed his job. Kinda went off on a rant. All I have to say is. If you need the job done cheep they are your guys. But it may not be done well or fast.

Our a/c was not working. The company we have used for years couldn't come until late day tomorrow…read more I called Dependable based on Facebook reviews & BAM! we are back in business. Old company just lost a long-standing customer & Jim has gained a new one. Excellent service, masked & put covers on his shoes before entering & a really nice person.

Jim at Dependable Heating and Air Conditioning is wonderful. He came and fixed out air…read moreconditioning the same day we called even though he is swamped with calls. He stated he will get everyone who called seen today since the heat is near 100 degrees. He truly cares about his customers and we will be using him from here on in and recommending Dependable Heating and Air. He is very friendly, efficient and reasonably priced.

Called on a Sunday, we had a shower faucet that would not turn off. Fortunately it wasn't gushing…read moreout. The "dispatcher", or maybe the owner, I'm not sure, was very helpful and understood the situation and told us that he could have someone out early Monday morning between 8-1pm. No emergency tech was available on Sunday, at this time. He quoted the service call fee over the phone ( way more reasonable than the other two plumbing services I called, prior to calling KC services...One place had been sold with a new number...never answered, and the 2nd one called back hours later). The KC dispatcher said a text would be sent to notify us that the plumber would arrive in 15 min from the time of the text. Sure enough it did, shortly after 8am on Monday. Along with the text, a bio of the plumber arrived, with a photo. This was very helpful and greatly appreciated. Our plumber was Roody, he was very friendly, knowledgeable and professional. He arrived in the company's van with all parts available for what we needed. He checked out the problem and gave us two scenarios with two quotes. Fortunately, it was the easier fix and lesser fee. His service was quick, left the area clean. I highly recommend this plumbing service to all in the area.

Keith came and fixed my furnace and was a true professional. He was honest and efficient and he…read morecharged me appropriately

After 7 repair visits our heat pump is working. They had to…read morereplace the compressor. No word on if warranty restarts with replacement compressor, When I asked- tech said to call the office and find out. I am concerned problem will return with the cold weather- that is when problem started. I would have thought someone from customer service would have followed up with us- " sorry about all these issues- here is a free extended warranty" or something... No such luck

New system, First time i needed the air-conditioner and it doesnt work! Now we cant run the heat or…read moreair conditioner until its fixed. Waiting until its convenient for them because we are told they have to get the part, then they got it. Now they ordered it. Its ridiculous! Oh, and dont forget you have to pay them to come fix it. Say what??

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend